Thousand Oaks Healthcare Center

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Thousand Oaks Healthcare Center in Thousand Oaks, CA

93 West Avenida De Los Arboles, Thousand Oaks, CA 91360

For more information about senior living options: (844) 490-3973

4 from 54 reviews
5 stars
34
4 stars
7
3 stars
2
2 stars
2
1 stars
9

Skilled Nursing Facility

Overall Review of Thousand Oaks Healthcare Center

Pros

  • pro The staff are amazing here.
  • pro The facility is very clean and well staffed.
  • pro The rehab team is fantastic and helps patients progress.
  • pro The staff are professional, personable, and caring.
  • pro The therapy department has been excellent.
  • pro The courtyard is tranquil and a wonderful place to enjoy fresh air and sunshine.
  • pro The dietary department makes an effort to accommodate preferences and offer varied, tasty meals.
  • pro Thousand Oaks Post Acute has a positive, caring environment where patients feel safe.
  • pro The staff communicate well with families and coordinate care effectively.
  • pro The facility is state-of-the-art and consistently presents a high level of care.
  • pro The grounds are pretty, and the overall environment is pleasant for residents.
  • pro The meals and food service are praised for quality and variety.

Cons

  • pro The reviewer described the facility as disgusting, filthy, and understaffed, with patients roaming and nurses hard to reach.
  • pro One reviewer said the place smelled, wasn't cleaned, CNAs were terrible, and promised physical therapy were lies.
  • pro The call button was useless and staff did not respond when residents needed help.
  • pro A reviewer called Thousand Oaks Post Acute the worst experience and would not recommend sending a loved one there.
  • pro There were safety concerns: multiple falls due to staff not responding, and a patient left in bed for 23.5 hours a day for months.
  • pro Personal items were reportedly stolen, including a TV and other belongings.
  • pro Care and food were described as substandard, with ongoing staff shortages and an ineffective head doctor.

Review

Thousand Oaks Healthcare Center is best suited for seniors who need short- to mid-term post-acute rehabilitation with a strong emphasis on therapy and a clearly engaged care team. The reviews consistently spotlight a robust rehabilitation program, with physical therapy often provided twice daily and occupational therapy available, helping many residents gain mobility and progress toward discharge. The setting also appeals to families seeking a clean, welcoming environment, pleasant outdoor spaces, and a varied, well-regarded dining program. For active, recovery-oriented seniors who want visible progress and daily therapy support, this community stands out as a practical, results-focused option.

That said, some families should consider alternatives. A subset of reviewers describes experiences with staffing and safety that raise red flags for those who cannot tolerate inconsistent responsiveness or organizational gaps. Allegations range from delayed call-light responses and difficulties reaching nurses to more troubling concerns about monitoring and safety. There are also reports of unpleasant odor, maintenance issues, and, in a few cases, severe dissatisfaction with overall care and administration. For families whose top priorities are faultless safety oversight, immediate, reliable staff response, or a pristine track record across all shifts, exploring other facilities in the area may be prudent.

The key strengths here - that therapy quality, compassionate staff, cleanliness, and an inviting campus - often offset concerns by delivering real, tangible progress and a dignified resident experience. The therapy team earns frequent praise for professionalism, skill, and a patient-centered approach, with stories of residents making meaningful gains under attentive supervision. Families repeatedly note courteous communication, responsive social work teams, and a facility atmosphere that emphasizes safety and well-being. The combination of clean surroundings, a tranquil courtyard, and varied meals further reinforces an environment that supports recovery, mood, and daily engagement.

However, the darker threads cannot be ignored. A number of reviews recount serious lapses in basic safety and day-to-day operations, including delayed assistance, calls not answered promptly, and even reports of incorrect care or missed medical needs. While these accounts appear in a minority, they carry weight for families evaluating risk. The contrast between the overwhelmingly positive rehab-focused feedback and the negative anecdotes suggests variability in experiences, potentially tied to shift coverage, specific units, or moments of administrative strain. Recognizing this tension is essential when weighing options, as it directly impacts ongoing safety and the care partner's peace of mind.

For families considering Thousand Oaks Healthcare Center, a due diligence plan makes sense. Request a meeting with the director of nursing and the therapy lead to understand staffing ratios, on-call responsiveness, and the cadence of progress updates. Review recent care plans for similar conditions, ask to speak with front-line CNAs and rehab staff, and request a transparent tour of the facility's different units during active hours. Inquire about incident reporting, safety checks, and how family concerns are escalated and resolved. Verify room configurations, private versus shared spaces, and the accessibility features that match the resident's needs. Finally, interview those who have family members there now or recently to gauge consistency in care quality over time.

In sum, Thousand Oaks Healthcare Center delivers a compelling value proposition for post-acute rehab when the priority is aggressive therapy, attentive staff, and a pleasant, clean setting. It is a strong choice for seniors needing solid rehabilitation to return home or transition to an assisted living environment, with demonstrable progress and a client-centered care approach. Yet families must weigh the potential for variability in safety and responsiveness, and prepare to probe these areas during tours and in conversations with administration. For those whose benchmark is uninterrupted safety, near-perfect call-response, and uniform care across all shifts, exploring closely matched alternatives will be a wise complement to any visit decisions.

Features

Housing

  • 123 resident community capacity 123 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Oxnard (19 miles away) Oxnard (19 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Thousand Oaks Healthcare Center in Thousand Oaks, CA is a vibrant assisted living community that offers a wide range of amenities and care services to its residents. The community is equipped with a beauty salon, allowing residents to pamper themselves and maintain their personal grooming needs. Residents can enjoy their favorite shows and entertainment with cable or satellite TV in their accommodations.

Transportation services are provided by the community for non-medical purposes, ensuring that residents have access to convenient transportation for outings and appointments. Additionally, there is a computer center available for residents to stay connected and access technology.

Meals are served in a restaurant-style dining room where residents can enjoy delicious cuisine prepared by the community's staff. Special dietary restrictions are accommodated to meet individual needs. For those who prefer cooking on their own, accommodations include kitchenettes where residents can prepare light meals.

The community boasts various recreational facilities including a fitness room, gaming room, small library, and outdoor spaces such as gardens. These spaces offer opportunities for physical exercise, socializing, and enjoying nature. A wellness center is available to promote overall health and well-being.

Residents at the Thousand Oaks Healthcare Center benefit from 24-hour call systems and supervision, ensuring their safety and peace of mind. Staff provide assistance with activities of daily living such as bathing, dressing, transfers, medication management, diabetes diets, meal preparation and service. A mental wellness program is also available to support emotional well-being.

The community organizes a variety of activities for residents including fitness programs, resident-run activities, planned day trips, scheduled daily activities ensuring there is something for everyone's interests. For those who wish to explore the surrounding area further or require medical attention outside the community, there are multiple nearby cafes, parks, pharmacies physicians' offices restaurants theaters hospitals.

Overall, Thousand Oaks Healthcare Center provides an enriching environment that combines comprehensive care services with abundant amenities to enhance the quality of life for its residents in beautiful Thousand Oaks, CA.

Nearby Places of Interest

Cafes

  • Starbucks (0.3 miles)
  • Starbucks (2.2 miles)
  • Starbucks (2.4 miles)
  • Lazy Dog Cafe (2.6 miles)
  • Starbucks (3 miles)
  • Starbucks (4.4 miles)
  • Starbucks (5.9 miles)

Parks

  • Thousand Oaks Community Center and Park (0.4 miles)
  • Conejo Creek Park (1.9 miles)
  • Oak Brook Park (1.9 miles)
  • Conejo Creek South Park (2 miles)
  • Sapwi Trails Community Park (2.9 miles)
  • Westlake Village Community Park (6.1 miles)
  • Dos Vientos Community Park (6.8 miles)

Physicians

  • Weight First (0.5 miles)
  • Ventura Orthopedics - Thousand Oaks (0.8 miles)
  • Dr Eugene S. Ahn (0.8 miles)
  • Gastroenterology Center of Thousand Oaks (0.8 miles)
  • Los Robles Conejo MRI Center (0.9 miles)
  • Kumar Vijay MD (0.9 miles)
  • Lakeside Community Health Care: Singh Juhee L MD (1.5 miles)

Hospitals

  • Los Robles Hospital Cancer Center (0.9 miles)
  • Koveos, Efthimios DDS (0.9 miles)
  • Thousand Oaks Surgical Hospital (3.1 miles)
  • Westlake Surgical Center (5.2 miles)

Pharmacies

  • CVS Pharmacy (1.6 miles)
  • CVS Pharmacy (2 miles)
  • CVS Pharmacy (2.7 miles)
  • Walgreens (2.9 miles)
  • Rite Aid (3.1 miles)
  • CVS Pharmacy (3.7 miles)
  • Medicine Shoppe (3.7 miles)

Restaurants

  • Taco Bell (2.1 miles)
  • Chick-Fil-A (2.4 miles)
  • The Cheesecake Factory (2.5 miles)
  • tarantula Hill Brewing Company (2.8 miles)
  • Namaste Spiceland (2.8 miles)
  • Del Taco (2.9 miles)
  • In-N-Out Burger (3.3 miles)

Theaters

  • AMC DINE-IN Thousand Oaks 14 (2.6 miles)

Places of Worship

  • Calvary Community Church (6.1 miles)

Frequently Asked Questions

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