Thousand Oaks Healthcare Center in Thousand Oaks, CA

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Thousand Oaks Healthcare Center in Thousand Oaks, CA

Information last verified:

93 West Avenida De Los Arboles, Thousand Oaks, CA 91360

For more information about senior living options: (844) 490-3973

4 from 62 reviews
5 stars
39
4 stars
9
3 stars
2
2 stars
2
1 stars
10

Overall Review of Thousand Oaks Healthcare Center

Pros

  • pro The facility is clean and odor-free, and everyone they meet is friendly and helpful.
  • pro The staff are caring, attentive, and went above and beyond to take very good care of residents.
  • pro They healed bed sores, improved appetite, and enhanced overall health quickly.
  • pro They helped residents return to assisted living with family, with significant health improvements.
  • pro The facility embraces family involvement, answers questions promptly, and provides the expected level of care.
  • pro The therapists are fantastic and the rehab team provides excellent care; the food is very good.
  • pro The courtyard is tranquil and the environment is welcoming, safe, and pleasant.
  • pro The staff, including nurses and social workers, treat patients with dignity and respect and go above and beyond.
  • pro The facility is state-of-the-art with friendly, competent, and professional staff.
  • pro Families would readily recommend Thousand Oaks Post Acute for both short- and long-term care.

Cons

  • pro The facility is described as disgusting, with a bad smell and poor cleanliness, and the CNAs are terrible.
  • pro TOA Post Acute is described as the worst facility imaginable, with unresponsive staff and long delays to answer call lights.
  • pro A nurse is said to have seemed annoyed and curt when addressing concerns, suggesting poor patient interaction.
  • pro The facility was reported to risk medication errors and even deny giving water, with patients mixed up with others.
  • pro Patients are described as roaming everywhere in a filthy environment, making it hard to find a nurse.
  • pro Items were reported missing or stolen, including towels and other belongings, indicating lax security.
  • pro The facility is described as old and poorly maintained.
  • pro The call button to request help is deemed useless, with residents waiting for assistance.

Review

This Thousand Oaks campus is best suited for seniors who need post-acute rehabilitation or skilled nursing after a hospital stay and for families who prize a care team that is engaged, compassionate, and readily involved in care planning. The strongest appeal lies in a recovery-focused environment: noticeable improvements in wounds and appetite, meaningful progress in therapy, and a culture that welcomes family participation in treatment goals. The facility’s clean, well-kept setting, pleasant outdoor spaces, and a sense that staff truly care about patients all support healing and daily comfort, making it a solid pick for those who want tangible rehab gains and a supportive atmosphere.

Those who may want to consider alternatives are precisely the ones who cannot tolerate variability in experience or who demand consistently flawless safety and communication. Some reviews highlight gaps in responsiveness, with call bells sometimes ignored or delayed, and concerns about staffing levels during certain shifts. There are also troubling anecdotes about patient safety, medication oversight, and incidents that suggest the need for careful verification of current processes. For families prioritizing a rock-solid safety record, rapid, reliable communication, and minimal risk of neglect, it is prudent to benchmark against other options with a more uniform reporting history.

The strongest arguments in favor of this campus revolve around the quality and dedication of the clinical staff and the rehab program. Across numerous accounts, therapists are described as capable, persistent, and genuinely focused on getting residents home or to the next level of independence. Bed sores heal, appetite improves, and overall conditions improve under attentive nursing and therapy. Cleanliness and professionalism are repeatedly noted, along with a robust social-work and activity infrastructure that keeps residents engaged and makes families feel involved. The physical environment, well-kept grounds, cheerful dining experiences, and varied activities, consistently supports mood, motivation, and recovery.

To translate these strengths into consistently positive outcomes, prospective families should approach evaluation with a concrete plan. Verify current staffing levels and call-system reliability, and ask for real-time examples of care-plan updates and progress notes. Meet directly with leadership, ideally the director of nursing, therapy supervisor, and the social work team, to gauge responsiveness and transparency. Request a structured rehabilitation schedule that outlines daily goals and measurable improvements, along with a process for reporting concerns and tracking follow-through. Clarify policies around personal belongings, incident reporting, and medication safety. If feasible, negotiate a short-term trial period with clear exit criteria to judge whether the care culture remains aligned with expectations.

In practice, the campus makes the most sense for families prioritizing rehab effectiveness, ongoing therapy, and a lively, supportive community. It benefits residents who respond well to hands-on therapy, appreciate a warm, personable staff, and value a setting where daily life includes meaningful activities and social engagement. Those with heightened safety concerns, erratic call responses, or experiences suggesting inconsistent staffing should weigh alternatives that emphasize uniform reliability and tighter risk management. The decision should be informed by direct observation during tours, candid conversations with frontline caregivers, and a review of recent quality metrics and family communication practices.

In the end, Thousand Oaks Post Acute/Thousand Oaks Healthcare Center presents a compelling blend of capable rehabilitation, compassionate staff, and an inviting environment, warranting serious consideration for post-hospital recovery. Yet the spectrum of experiences in the reviews signals the need for thorough due diligence: tour thoroughly, verify current staffing patterns, review care plans with clinicians, and insist on clear, direct lines of communication with leadership. For families willing to demand accountability and actively participate in care, this campus can deliver meaningful recovery and a comfortable stay. For those prioritizing consistently flawless safety and communication, exploring alternatives with a proven track record of steady performance and transparent reporting may be the wiser path.

Features

Housing

  • 123 resident community capacity 123 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Oxnard (19 miles away) Oxnard (19 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Thousand Oaks Healthcare Center in Thousand Oaks, CA is a vibrant assisted living community that offers a wide range of amenities and care services to its residents. The community is equipped with a beauty salon, allowing residents to pamper themselves and maintain their personal grooming needs. Residents can enjoy their favorite shows and entertainment with cable or satellite TV in their accommodations.

Transportation services are provided by the community for non-medical purposes, ensuring that residents have access to convenient transportation for outings and appointments. Additionally, there is a computer center available for residents to stay connected and access technology.

Meals are served in a restaurant-style dining room where residents can enjoy delicious cuisine prepared by the community's staff. Special dietary restrictions are accommodated to meet individual needs. For those who prefer cooking on their own, accommodations include kitchenettes where residents can prepare light meals.

The community boasts various recreational facilities including a fitness room, gaming room, small library, and outdoor spaces such as gardens. These spaces offer opportunities for physical exercise, socializing, and enjoying nature. A wellness center is available to promote overall health and well-being.

Residents at the Thousand Oaks Healthcare Center benefit from 24-hour call systems and supervision, ensuring their safety and peace of mind. Staff provide assistance with activities of daily living such as bathing, dressing, transfers, medication management, diabetes diets, meal preparation and service. A mental wellness program is also available to support emotional well-being.

The community organizes a variety of activities for residents including fitness programs, resident-run activities, planned day trips, scheduled daily activities ensuring there is something for everyone's interests. For those who wish to explore the surrounding area further or require medical attention outside the community, there are multiple nearby cafes, parks, pharmacies physicians' offices restaurants theaters hospitals.

Overall, Thousand Oaks Healthcare Center provides an enriching environment that combines comprehensive care services with abundant amenities to enhance the quality of life for its residents in beautiful Thousand Oaks, CA.

Nearby Places of Interest

Cafes

  • Starbucks (0.3 miles)
  • Starbucks (2.2 miles)
  • Starbucks (2.4 miles)
  • Lazy Dog Cafe (2.6 miles)
  • Starbucks (3 miles)
  • Starbucks (4.4 miles)
  • Starbucks (5.9 miles)

Parks

  • Thousand Oaks Community Center and Park (0.4 miles)
  • Conejo Creek Park (1.9 miles)
  • Oak Brook Park (1.9 miles)
  • Conejo Creek South Park (2 miles)
  • Sapwi Trails Community Park (2.9 miles)
  • Westlake Village Community Park (6.1 miles)
  • Dos Vientos Community Park (6.8 miles)

Physicians

  • Weight First (0.5 miles)
  • Ventura Orthopedics - Thousand Oaks (0.8 miles)
  • Dr Eugene S. Ahn (0.8 miles)
  • Gastroenterology Center of Thousand Oaks (0.8 miles)
  • Los Robles Conejo MRI Center (0.9 miles)
  • Kumar Vijay MD (0.9 miles)
  • Lakeside Community Health Care: Singh Juhee L MD (1.5 miles)

Hospitals

  • Los Robles Hospital Cancer Center (0.9 miles)
  • Koveos, Efthimios DDS (0.9 miles)
  • Thousand Oaks Surgical Hospital (3.1 miles)
  • Westlake Surgical Center (5.2 miles)

Pharmacies

  • CVS Pharmacy (1.6 miles)
  • CVS Pharmacy (2 miles)
  • CVS Pharmacy (2.7 miles)
  • Walgreens (2.9 miles)
  • Rite Aid (3.1 miles)
  • CVS Pharmacy (3.7 miles)
  • Medicine Shoppe (3.7 miles)

Restaurants

  • Taco Bell (2.1 miles)
  • Chick-Fil-A (2.4 miles)
  • The Cheesecake Factory (2.5 miles)
  • tarantula Hill Brewing Company (2.8 miles)
  • Namaste Spiceland (2.8 miles)
  • Del Taco (2.9 miles)
  • In-N-Out Burger (3.3 miles)

Theaters

  • AMC DINE-IN Thousand Oaks 14 (2.6 miles)

Places of Worship

  • Calvary Community Church (6.1 miles)

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