Park Vista at Thousand Oaks
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350 Arcturus St., Thousand Oaks, CA 91360
For more information about senior living options: (844) 490-3973
At Park Vista at Thousand Oaks, residents can expect to pay a premium for their accommodations compared to regional and state averages. The monthly cost for a studio apartment is $6,300, significantly higher than the Ventura County average of $4,021 and the California state average of $4,145. Similarly, the one-bedroom units are priced at $7,100, again surpassing the local average of $4,513 and the state average of $4,340. These figures suggest that while Park Vista offers quality amenities and services which likely contribute to its pricing structure, prospective residents should consider how these costs align with their budget when comparing options in Ventura County and throughout California.
| Floor plans | Park Vista at Thousand Oaks | Ventura County | California |
|---|---|---|---|
| Studio | $6,300 | $4,021 | $4,145 |
| 1 Bedroom | $7,100 | $4,513 | $4,340 |
Reviewers describe Justin Broome as knowledgeable, professional, and empathetic, giving a thorough tour and knowing residents by name. The Reserve is noted for great vibes, with staff who are unbelievably friendly and genuinely engage with residents. Lisa Marie is highlighted as kind, helpful, and patient throughout the transition process. The community is portrayed as active, joyful, and social, with residents out socializing and participating in curated activities. The dining experience is praised as incredible, with lunch and a wonderful restaurant area mentioned. The two-bedroom suites and pet-friendly culture are described as wonderful features. The staff are repeatedly described as warm, caring, and going above and beyond for residents. The Reserve is characterized as well-maintained, clean, and feeling like a big, happy family rather than a mere business. The overall process and communication with staff (e.g., Lisa Marie and Elizabeth) are described as thorough, patient, and kind.
The conditions the mother lived in were disappointing and she deserved more dignity as a hospice patient. The meals were of poor quality and inconsistent due to a revolving door of chefs. Housekeeping was horrific, and residents' apartments were not cleaned properly. Residents' belongings were reported stolen by staff, with management not taking responsibility. There are no security cameras on the property, and the night staff is described as minimal, creating safety concerns. Rent increases are complained about while staffing levels, safety, and food quality do not improve. Handicap accessible accommodations are inadequate; bathrooms are not remodeled to facilitate wheelchair transfers. Updates targeted at common areas were prioritized over improvements to residents' rooms and daily living needs.The Reserve comes across in these accounts as a community that is bustling with life, driven by a cadre of attentive staff who make residents and visiting families feel seen from the moment they arrive. Multiple reviewers repeatedly spotlight Justin Broome, a sales director whose knowledge, patience, and personal touch set a tone of care from the first handshake. One observer describes him as very professional, remembering every resident by name and greeting them warmly, with light in their eyes when they see him. In another testimonial, Justin's thoroughness is highlighted again - he gave a long, unhurried tour that stretched to nearly three hours and even included lunch in a well-regarded restaurant area. The impression is consistently that Justin's presence, along with Lisa Marie, Elizabeth, and other team members, helps make the transition feel collaborative, informative, and respectful of each family's pace and questions.
Across several narratives, the experience of touring The Reserve is described as welcoming and thorough, with the staff coming across as genuinely responsive and engaged. Lisa Marie, in particular, is repeatedly thanked for kindness, patience, and helpfulness throughout the move-in process. The tone of the reviews suggests that prospective residents and their families are not hustled through; rather, they are guided with clear information and reassurance as they navigate a major life decision. A reviewer from Prema Consultants, who tours many communities, reinforces this sentiment by calling out how staff members - especially Justin and the teams led by Lisa Marie and Elizabeth - treat clients and their loved ones with care, ensuring both the client and even their pet are considered during a move. This observer notes that the community feels alive, with residents actively socializing, exercising, and enjoying life rather than retreating to private spaces.
What resonates strongly in several testimonials is the sense that The Reserve is not merely a place to live, but a thriving, warm community. Many reviewers emphasize the energy and positivity that permeate the halls, dining areas, and common spaces. Residents are described as being out and about, involved in curated activities that align with their interests, and forming meaningful relationships with neighbors and staff alike. The atmosphere is frequently described as feeling like a big, happy family rather than a sterile institution, with residents - some in their 90s - out enjoying social events, fitness programs, and vibrant communal life. Dining experiences also feature prominently, with praise for the restaurant area and the quality of food, which reviewers often call "incredible." The combination of well-maintained facilities, pet-friendly accommodations, and a culture of warmth seems to floor many visitors who already envision calling The Reserve home.
Several reviews extend beyond initial impressions to acknowledge how the community supports families during the move-in and adjustment period. One account highlights the practical support offered by staff who ensure both the client and their pet have what they need, from large two-bedroom suites to thoughtful pet-friendly policies. There's a palpable sense of gratitude as families describe how their loved ones have begun to form friendships and feel safe in a community that actively welcomes newcomers. These testimonials also reflect a broader sense of trust: even when availability is limited, staff members attempt to help by offering alternatives or referrals, underscoring a commitment to genuine care over mere occupancy numbers. The overall sentiment is that The Reserve is more than a tour stop - it's a place families can rely on for ongoing engagement and peace of mind.
Yet within the collection of experiences there is also a highly critical review that paints a contrasting picture. The author asserts several serious failures, presenting a detailed list of concerns about care and safety. The reviewer claims that medication oversight has been negligent, with accusations of staff harming residents by withholding or mismanaging prescribed medications. They allege ongoing employment retention rewards for those responsible for such lapses and conclude that management does not address internal issues truthfully. Food quality is described as inconsistent, with a revolving door of chefs contributing to fluctuations in standards. Housekeeping is labeled horrific, to the extent that the reviewer had to clean their mother's room personally. Allegations of theft of personal belongings - purses, money, gifts, clothing - are presented with the claim that management shifts accountability elsewhere and fails to involve law enforcement in a meaningful way. The reviewer also claims there are no security cameras on the property due to ownership changes, and they describe a ghostly, understaffed night shift environment that compromises safety.
Additional criticisms focus on financial and physical infrastructure concerns. The reviewer contends that annual rent increases of 8% to 10% have occurred despite reductions in staff and services, suggesting financial pressures are prioritized over resident care. Accessibility issues are raised, noting a lack of handicap-accessible accommodations in many apartments and insufficient renovations to support aging needs, such as accessible bathrooms and easy transfers from wheelchairs. They argue that while lobbies and common areas have been refreshed, residents' private living spaces - where they actually spend their days - have seen little improvement. The reviewer also hints at poor staff retention, implying that caregivers leave for better pay and opportunities, which erodes the consistency essential to quality senior care. The overarching message is a warning that appearances and promotional updates may mask deeper internal shortcomings that could affect safety and well-being.
Taken together, the testimonials present a nuanced portrait of The Reserve. On one hand, there is abundant praise for the people, energy, and hospitality that characterize daily life: empathetic staff, long, informative tours, a sense of family among residents, and a strong emphasis on programming, dining, and social connection. This is a place that several clients and reviewers find genuinely welcoming, with stories of residents thriving, families finding reassurance, and professionals recommending it to clients and colleagues alike. On the other hand, the most troubling review voices are clear about serious perceived failures in care, safety, and governance, raising questions about medication oversight, security, housekeeping, theft, and long-term staff stability. These contrasting experiences underscore the importance for prospective residents and their families to conduct due diligence, visit multiple times, speak with current residents and families, and seek transparent information about staffing, safety measures, and quality assurance.
Overall, The Reserve emerges as a vibrant, people-centered community that many celebrate for its warmth, active lifestyle, and strong personal connections. The enthusiasm of those who describe tours, ongoing interactions with Justin, Lisa Marie, and other staff, and the palpable sense of belonging is compelling. Yet the cautionary feedback regarding medication management, security, and operational consistency invites prospective residents to look closely at how the community currently operates, how it handles concerns, and what protections and processes are in place to ensure safety and continuity of care. For many, the Reserve represents exactly the kind of lively, engaged living environment they seek; for others, it signals the need for careful inquiry and ongoing oversight to ensure it fully meets the high standards they expect for their loved ones.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults. Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
Oxnard (19 miles away)
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. VegetarianA vegetarian diet is important for seniors because it can help lower the risk of chronic diseases, maintain a healthy weight, and provide essential nutrients needed for aging bodies. Additionally, plant-based diets are often easier on digestive systems and can contribute to overall well-being in older adults. Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Art classesArt classes are important for seniors because they provide a creative outlet, improve cognitive function, reduce stress and anxiety, promote socialization, and enhance overall well-being and quality of life.
BBQs or picnicsBBQs or picnics provide seniors with social interaction, enjoyment of the outdoors, and a sense of community, contributing to their overall well-being and quality of life.
Birthday partiesBirthday parties are important for seniors as they provide an opportunity for celebration, socialization, and joy. They allow seniors to feel special and appreciated, boosting their mood and overall well-being. Additionally, birthday parties can help combat feelings of isolation and loneliness by fostering connections with friends, family, and community members. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.
Gardening clubGardening clubs are important for seniors because they provide a sense of community, promote physical activity and mental well-being, and offer opportunities for socialization and connection with nature. Gardening can also improve cognitive function and overall quality of life for seniors.
Happy hourHappy hour is important for seniors as it provides a social activity that promotes camaraderie and reduces feelings of loneliness or isolation. It also offers an opportunity for older adults to relax, unwind, and enjoy some drinks or snacks in a fun and welcoming atmosphere. Holiday partiesHoliday parties are important for seniors because they provide opportunities for socialization, community involvement, and mental stimulation. These festive events offer a sense of belonging and connection during a time that can be lonely for many older adults. Additionally, participating in holiday celebrations can boost mood and overall well-being for seniors living in senior living communities.
Live musical performancesLive musical performances can provide seniors with a sense of joy, nostalgia, and connection. Music has the power to evoke emotions and memories, improve mood and cognitive function, and foster social interaction among seniors. It can also serve as a form of therapy and stress relief for older adults, making it an important activity to include in senior living communities.
Yoga / chair yogaYoga and chair yoga are important for seniors as they promote flexibility, balance, strength, and overall wellbeing. These practices can help improve mobility, reduce stress, and enhance mental clarity, ultimately leading to a higher quality of life in their senior years.Park Vista at Thousand Oaks in Thousand Oaks, CA is an assisted living community that specializes in Memory Care. Our dedicated staff is trained to provide personalized care for individuals with memory impairments such as Alzheimer's or dementia. We offer a range of amenities to enhance our residents' quality of life, including various activities and devotional services both on-site and off-site. Our indoor and outdoor common areas provide opportunities for socialization and relaxation.
In addition to long-term care, we also offer respite or short-term stays for those who require temporary assistance. Our community is designed to be wheelchair accessible, ensuring that all residents can move around freely and safely. Our caregivers are experienced in managing diabetes and medication administration, providing the necessary support to seniors with these health conditions.
When it comes to dining, we cater to different dietary preferences by offering delicious vegetarian options. Residents can enjoy a variety of activities right within our community, such as art classes, BBQs or picnics, birthday parties, gardening club, happy hour events, holiday celebrations, live musical performances, and yoga or chair yoga sessions.
Conveniently located near several cafes, parks, pharmacies, physicians' offices, restaurants, theaters, and hospitals; Park Vista at Thousand Oaks ensures easy access to essential services and recreational opportunities for our residents. If you are looking for a supportive environment that fosters independence and provides compassionate care for individuals with memory impairments in Thousand Oaks area - our assisted living community is the perfect choice.
This part of Thousand Oaks, California, offers a variety of amenities and services that cater to the needs of seniors. With multiple physicians, hospitals, pharmacies, and health care facilities in close proximity, residents can easily access medical care when needed. The abundance of parks and cafes provides opportunities for leisurely walks and socializing with friends. Additionally, the presence of popular restaurants and a modern movie theater offers entertainment options for those looking to enjoy culinary experiences or catch a film. The community is also home to places of worship for spiritual fulfillment. Overall, this area combines convenience, healthcare accessibility, recreational opportunities, and dining options that make it a desirable location for seniors seeking a comfortable and vibrant lifestyle in Thousand Oaks.
At Park Vista at Thousand Oaks, residents can expect to pay a premium for their accommodations compared to regional and state averages. The monthly cost for a studio apartment is $6,300, significantly higher than the Ventura County average of $4,021 and the California state average of $4,145. Similarly, the one-bedroom units are priced at $7,100, again surpassing the local average of $4,513 and the state average of $4,340. These figures suggest that while Park Vista offers quality amenities and services which likely contribute to its pricing structure, prospective residents should consider how these costs align with their budget when comparing options in Ventura County and throughout California.
Park Vista at Thousand Oaks is located at 350 Arcturus St., Thousand Oaks, CA 91360 in Ventura County, California
Medication management at Park Vista is crucial for residents with dementia or Alzheimer's disease, as it ensures that they receive their prescribed medications accurately and on time, which can significantly stabilize their condition. Trained staff meticulously monitor medication schedules, preventing missed doses and minimizing the risk of adverse reactions or complications. This structured approach alleviates the cognitive burden on residents, who may struggle to remember their medication routines, thus fostering a sense of security and trust. Additionally, careful documentation and communication among caregivers enhance the ability to observe any changes in behavior or health status, allowing for timely interventions when necessary. Overall, effective medication management contributes to better overall health outcomes and improves the quality of life for those living with memory impairments.
Park Vista at Thousand Oaks on seniors.fyi includes 13 photos including images showing interior, living room, landscaping, television, fireplace, dining, kitchen, garage, and more.
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Interior
Decor
Living Room
Architecture
Trees
Dining
Landscaping
Kitchen
Fireplace
Dining Table
Garage
Pendant Lighting
