Cedar Crest Nursing And Rehabilitation Center

Pros

• The physical therapy staff was very good with the patient during her stay at Cedar Crest.
• Some of the staff members were friendly and did what they could to help the patients.
• The facility offered a variety of activities, which were enjoyable for residents.
• The food provided at Cedar Crest was reported to be good by some residents.
• The grounds of Cedar Crest were described as beautiful and inviting in the past.

Cons

• The facility prioritized Medicare reimbursement over patient care, resulting in inadequate support for those in need.
• Residents experienced a lack of attention and accountability from staff, leading to poor care outcomes.
• Patients were often left unattended, causing avoidable injuries and distress.
• Staff members made false promises and failed to follow through on basic needs for residents.
• The facility's environment was described as dirty and disorganized, contributing to the overall negative experience.
• There were serious concerns about neglect, with residents suffering from dehydration and other health issues without proper intervention.
• Communication between staff and family members was lacking, necessitating constant reminders regarding patients' needs.
• An administrator exhibited unprofessional behavior that negatively impacted both patients and their families during critical moments of care.

Review

The experiences shared by visitors and relatives of patients at Cedar Crest reveal a troubling pattern of inadequate care, disorganization, and a lack of compassion within the facility. A common theme throughout the reviews is the apparent prioritization of financial incentives over patient well-being. One reviewer recounted their experience with their mother-in-law, who suffered from a Transient Ischemic Attack (TIA) at the age of 94. Despite voicing concerns about her immense suffering and pushing for hospice care to ease her pain, they faced significant resistance from the administration and medical personnel. This lack of urgency delayed her transition to hospice until family advocacy was engaged, underscoring a disturbing trend where Medicare funding appears to overshadow actual patient needs.

The physical environment at Cedar Crest has also drawn negative feedback. Descriptions paint a picture of a facility that feels outdated and depressing, contributing to an overall sense of neglect. Visitors noted that despite appearing nice on the surface, there is an underlying disorganization that permeates daily operations. Staff members were often perceived as clueless about their responsibilities—making false promises rather than taking actionable steps toward patient care. Families felt compelled to hire outside help or remain present consistently just to ensure that their loved ones’ needs were met, revealing a fundamental trust issue between families and staff.

Moreover, several accounts highlighted alarming instances of neglect regarding basic care standards. In one particularly distressing case, a review detailed how a man frequently fell out of his wheelchair due to inadequate supervision—despite prior requests for extra caution. The staff’s indifference extended beyond individual cases; some residents cried out for help only to be ignored by caregivers who seemed overwhelmed or apathetic toward their duties. This negligence not only jeopardizes patients' physical safety but also contributes significantly to emotional distress for both residents and families.

Dignity in patient care emerged as another significant concern in these reviews. One family member expressed horror upon finding her husband in soiled conditions during visits when they had specifically requested he be dressed appropriately for guests. The failure to maintain hygiene standards speaks volumes about the level of attention given by nursing staff in daily chores critical to residents' dignity and comfort—an absolute necessity in any caregiving environment.

In contrasting narratives, some visitors did acknowledge positives related to specific departments within Cedar Crest; notably, physical therapy staff received praise for their dedication and effectiveness while engaging with patients during rehabilitation sessions. However, even amidst glimmers of hope provided by certain staff members, overall accountability seemed lacking across management levels when it came down to addressing persistent issues concerning inadequate patient care reported by families.

Multiple reviews concluded with stark warnings against choosing Cedar Crest as a viable option for elderly care or rehabilitation services. The consistent patterns of poor management response when lapses occur heighten apprehensions regarding the facility's ability—or willingness—to provide appropriate treatment plans tailored for its vulnerable clientele base. It’s evident through these varying testimonials that potential residents and their families should approach Cedar Crest cautiously while searching for skilled nursing facilities capable of delivering compassionate yet competent support essential for quality healthcare services in such crucial stages of life.

Cafes

• Sunright Tea Studio (0.2 miles)
• 7 Leaves Cafe (1.1 miles)
• Caffe Macs (1.5 miles)
• Apple Park Café (1.6 miles)
• Panera Bread (2.3 miles)
• Starbucks (3.1 miles)
• Coffee & Water Lab (3.5 miles)

Restaurants

• In-N-Out Burger (0.7 miles)
• Falafel Stop (0.8 miles)
• McDonald's (0.8 miles)
• Chick-Fil-A (1.6 miles)
• BJ's Restaurant & Brewhouse (1.7 miles)
• Cafe Lattea (2.1 miles)
• Madras Cafe (2.5 miles)

Pharmacies

• CVS Pharmacy (0.8 miles)
• Walgreens (1.3 miles)
• Rite Aid (1.4 miles)
• Walgreens (1.4 miles)
• CVS Pharmacy (1.6 miles)
• CVS Pharmacy (1.7 miles)
• Walgreens (1.8 miles)

Physicians

• VHC Sunnyvale Clinic (0.9 miles)
• Santa Clara Valley Health & Hospital System (0.9 miles)
• Silicon Valley Eye Physicians (2.1 miles)
• Palo Alto Medical Foundation (2.3 miles)
• Vaughn, Sarah Spring Fertility Management (2.7 miles)
• Abbott Vascular (2.9 miles)
• Allergy & Asthma Associates Of Northen California (3.6 miles)

Parks

• Ponderosa Park (1 miles)
• Serra Park (1.5 miles)
• Earl J Carmichael Park (1.5 miles)
• Machado Park (1.7 miles)
• Portal Park (1.8 miles)
• Maywood Park (2.3 miles)
• Cupertino Memorial Park (2.4 miles)

Transportation

• Apple Park Transit Center (1.4 miles)
• Sunnyvale Caltrain Station (1.9 miles)
• U-Haul Moving & Storage (3.6 miles)
• Mountain View Caltrain Station (4.3 miles)
• Santa Clara Transit Center (4.5 miles)
• Santa Clara Caltrain Station (4.5 miles)
• Terminal A (5 miles)

Theaters

• AMC DINE-IN Sunnyvale 12 & IMAX (1.6 miles)
• AMC Mercado 20 (3.2 miles)

Hospitals

• Surgery Center Mountain View (3.1 miles)
• El Camino Hospital (3.6 miles)
• O'Connor Hospital (4.7 miles)