Information last verified:
819 Gail Avenue, Sunnyvale, CA 94086
For more information about senior living options: (844) 490-3973
Cherryleen is supportive, responsive, and compassionate, with a clear investment in both clients and the care team. The direct-care providers are patient, helpful, and genuinely caring; they take the time to understand each client’s needs and treat them with respect and kindness. The agency is reliable and professional, providing a high level of care and support. The staff are helpful, friendly, accommodating, and easy to communicate with. At Home Support Senior Care takes good care of their caregivers, pays well, provides annual trainings, and creates a home-like, friendly environment. The At Home Care team offers exceptional care and support, with big-hearted staff going beyond the call of duty. Caregivers are well matched to clients' needs; they are understanding, caring, and quick learners, and they communicate with clients using AAC and icons. Emmy is an excellent communicator who keeps families fully informed, and the overall care is consistently high-quality and compassionate. The service helps families stay in their own homes and avoid hospitalizations when possible. The staff are friendly, courteous, and capable of working independently, delivering dependable care.
The reviewer notes dismal communication at assisted living and skilled nursing facilities. The reviewer mentions the stress and deficiencies of those institutions. The reviewer admits being scared to move their mom from her current living situation after being advised not to move. The reviewer states Emmy cannot guarantee that residents will not need hospitalization or skilled nursing.This community is best suited for families seeking a highly personalized, home-like residential option for adults with developmental disabilities or complex care needs who value deep caregiver familiarity, proactive management, and strong family communication. The operation centers on Emmy N., an RN and owner-manager, whose hands-on leadership translates into consistently responsive oversight. Families praise a stable care team that takes time to understand each client’s routines, preferences, and communication methods, with staff who are patient, respectful, and genuinely caring. The model works especially well for those who want caregivers who can assist with medical appointments, coordinate medications, and accompany their loved ones on outings, all while maintaining a warm, domestic atmosphere. This is not a faceless facility, it functions more like a closely knit, home-based caregiving network that treats residents as valued members of a small community.
However, this setting may not be the right fit for every family. Alternatives should be considered by those prioritizing a larger, campus-style environment with extensive medical staffing, formal memory-care programming, or guaranteed 24/7 on-site physician presence. Families who expect a traditional assisted living or skilled-nursing campus with broad on-site specialty services, or who require a more institutionalized setting with standardized procedures, may find a different model better aligned with their needs. For residents whose medical complexity demands a higher level of in-house nursing or rapid access to hospital-based care, exploring facilities with larger clinical teams could be prudent. In short, this community excels in personalized, in-home-style care but is less clearly positioned as a substitute for high-volume clinical campuses.
The core advantages, exceptional responsiveness, caregiver alignment, and a transparent, family-friendly communication loop, strongly offset any potential drawbacks. The staff are described as patient, helpful, and genuinely kind, with a clear emphasis on tailoring care to each person. The owner-manager’s communications are consistently noted as strong: Emmy uses multiple channels to keep families informed, and even distant relatives feel plugged in. Caregivers are matched to individual needs, including neurodiverse profiles, with specific accommodation for AAC devices and other communication tools. The ability to coordinate transportation for medical appointments, provide assistance during outings, and support safety with two-person oversight when required creates a level of practical reliability that many families find reassuring. These strengths collectively soften the realities of a smaller operation by delivering high-touch care and dependable continuity.
The lived experiences captured in the reviews underscore how these positives translate into real-world benefits. Case managers and direct care staff are portrayed as approachable and deeply invested in clients’ well-being, creating a sense of “home away from home.” Families repeatedly highlight the quality of the care team, from administrative leaders to frontline caregivers, as a differentiator that sustains trust over time. One testimonial centers on the care for a daughter with special needs, noting successful caregiver matching, effective communication, and proactive support during medical appointments. Another long-form endorsement emphasizes Emmy’s consistency, her responsive updates, and a care philosophy that respects dignity and inclusion, even as a loved one’s condition evolves. Taken together, these accounts suggest a cohesive, person-centered model that many families find invaluable during transitions and everyday routines alike.
For families weighing this option, practical steps sharpen the decision. Begin with a focused visit to assess compatibility: meet the owner-manager and several prospective caregivers, observe how staff interact with residents, and ask how care plans are individualized and updated. Inquire about medication management processes, emergency protocols, and the cadence of family updates, especially when relatives live far away. Request concrete examples of how specific needs (communication challenges, autism, behavioral considerations) are accommodated, and verify the caregiver-to-resident ratio during peak times. Seek transparency about transition plans, how a move is introduced, what support is offered to new residents, and how past changes have been managed for other families. These questions reveal whether the home-like model can sustain long-term well-being as needs shift.
Bottom line: for families prioritizing intimate, responsive, and highly personalized in-home-style care, At Home Senior Care I in Sunnyvale stands out as a compelling choice. It shines when the aim is to preserve dignity, foster belonging, and maintain robust, family-facing communication through a trusted, supervisor-led team. The strongest caveat is its smaller scale, which means less in-house medical heft than larger campuses and a greater reliance on family-style coordination and caregiver consistency. If those trade-offs align with the loved one’s preferences and clinical needs, this community offers a powerful pathway to aging with comfort, continuity, and genuine human connection. For cases demanding broad clinical resources or specialized memory-care infrastructure, exploring alternatives remains prudent, but for many families navigating disability-centered, home-anchored care, this option is difficult to beat.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
San Jose International (5 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.At Home Senior Care I is a welcoming and comfortable board and care home located in Sunnyvale, CA. Our community offers a range of care services including assistance with daily living activities, bathing, dressing, and transfers. We also provide coordination with health care providers to ensure our residents receive the medical attention they require.
Our fully furnished facility features a dining room where residents can enjoy delicious meals prepared according to their dietary restrictions. Our dedicated staff also provides housekeeping services to maintain a clean and tidy environment for our residents.
For relaxation and outdoor enjoyment, we have a beautiful garden and spacious outdoor space where residents can spend time with friends and family or engage in activities. We understand the importance of staying connected, which is why we offer telephone and Wi-Fi/high-speed internet access for our residents.
Transportation is made easy with our arrangement for medical transportation as well as transportation to doctors' appointments. In addition, we are conveniently located near nearby cafes, parks, pharmacies, restaurants, theaters, hospitals, and physicians' offices.
At At Home Senior Care I, we strive to create a warm and supportive environment where seniors can feel at ease while receiving the necessary care they deserve. Come visit us today and experience the comfort and convenience of our assisted living community.
At Home Senior Care I is located at 819 Gail Avenue, Sunnyvale, CA 94086 in Santa Clara County, California
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