Information last verified:
8647 Fenwick Street, Sunland, CA 91040
For more information about senior living options: (844) 490-3973
The staff was very helpful and friendly. The room was clean and comfortable. The staff’s attention and support were great. They listened to the sister and helped her become comfortable. The nursing team and doctors were polite and helpful. Nurse Letty was very attentive and kind. The cleaning staff did a great job. The facility is highly recommended as a caring and supportive environment.
The receptionist is very very rude. She sounds very very horrible on the phone. The reception experience was awful, and the reviewer hopes the care here improves. The facility is extremely subpar. The facility was short-staffed at times. The service was horrible; someone keeps stealing the disabled mother’s belongings. Staff cannot communicate and the reviewer keeps getting hung up on. It is impossible to get ahold of anyone on the phone. The toilet was clogged and not fixed promptly, which was ridiculous. Most of the staff were cruel to patients.New Vista Nursing and Rehabilitation Center in Sunland is best suited for families prioritizing post-acute rehabilitation and a caregiving atmosphere where attentive staff and a clean, welcoming setting can make a difference in recovery. The facility earns praise for a hands-on nursing and rehab team, with residents often seen as receiving earnest, professional attention from nurses, therapists, and admissions staff. When the goal is to rebuild mobility after a fall or surgery, New Vista frequently delivers solid outcomes: patients who engage with the rehab program tend to show progress, and families repeatedly note the warmth and familiarity of the caregiving staff. The environment itself tends to be tidy, with recent paint refreshes contributing to a sense of renewal. In short, for a short- to mid-term recovery trajectory where personal attention and a supportive routine matter most, New Vista can be a strong match.
That said, several situational realities merit careful comparison. Families seeking consistent, frictionless communication may want to look elsewhere. Front desk interactions and phone communications are described in multiple reviews as inconsistent or challenging, with complaints about responsiveness and accessibility to family members who need timely updates. The admissions and administrative flow can feel opaque or slow at times, which can complicate transitions from hospital to rehab or from rehab to home. For those who must have unwavering clarity and immediate access to staff, alternatives with a reputation for tighter communication protocols and less administrative friction may be preferable. In addition, safety and control concerns, real or perceived, mean that any family with heightened sensitivity to accountability will want to verify governance and incident response more aggressively.
The strongest positives, nursing attentiveness, rehab expertise, and a culture of care, do a lot to offset some of the drawbacks. Reviewers frequently cite Letty the nurse, the rehab team (including physical and occupational therapy), and supportive social work as standout anchors of the experience. The consistency of compassionate bedside care, along with housekeeping and activity staff who appear invested in residents’ daily well-being, contributes to a sense of dignity and routine. The rehab-focused environment also means structured schedules, measurable progress, and a clear path toward discharge home for many residents. When families weigh the trade-offs, the bottom line frequently comes down to this: with strong clinical attention and a hopeful trajectory, concerns about reception, scheduling, or occasional friction can feel manageable.
Cleanliness, warmth, and a generally pleasant atmosphere also appear as recurring strengths. For families and residents who value a facility that looks and feels well-kept, New Vista’s ambiance is a meaningful comfort. Several accounts highlight the absence of unpleasant odors, well-maintained rooms, and a respectful environment that supports social interaction and engagement. The impact of a well-run rehab unit, where therapy sessions feel purposeful and staff members remember patients’ routines, cannot be dismissed for those prioritizing functional recovery over other factors. Conversely, there are voices describing episodes of disrespect or stress linked to broader systemic issues within the building, underscoring that the overall climate can vary by unit and shift.
On the con side, theft concerns and inconsistent communication substantially complicate the decision. Some families report instances of missing belongings and insufficient follow-through from staff when problems arise, citing a need for stronger controls and faster, more transparent responses. Maintenance hiccups, occasional plumbing or room-sharing frustrations, also surface in reviews, signaling that practical day-to-day reliability varies. A subset of patients recount experiences with wound care or medication timing that fall short of expectations, reminding prospective residents that clinical quality can differ by moment and staff assignment. Taken together, these negatives do not erase the rehab strengths, but they do tilt the balance toward a more cautious, inquiry-driven decision.
For families weighing the next step, a concrete decision framework helps translate reviews into action. Prioritize a direct tour that pairs the family with the rehab director and a few frontline staff, and insist on meeting the nurse assigned to the resident’s case. Request a detailed outline of the discharge plan, medication management, and a transparent communication protocol with updates to family members. Probe the admissions process: what exactly happens on day one, who coordinates therapy, how often progress notes are shared, and what accountability is in place for lost belongings or service gaps. Also verify the handling of room assignments and roommate compatibility, particularly for longer stays, and confirm the facility’s procedures for cleaning and isolation of infection-prone conditions, though the latter is not the focus here, the underlying emphasis on hygiene remains material to comfort and safety.
Overall, New Vista remains a practical choice for families seeking a rehab-forward community with compassionate care and a clean, navigable environment. It is not the obvious pick for those who require flawless, slam-dunk communication and ironclad assurances against administrative hiccups or incidents of property loss. For the right family, one that values hands-on nursing, dedicated therapists, and a daily structure geared toward returning home, New Vista can deliver meaningful recovery and genuine peace of mind. The rating, reflecting a wide spectrum of experiences, embodies this reality: the facility can be excellent for some residents and deeply challenging for others. The deciding factor rests on aligning priorities with the facility’s strongest asset: attentive, skilled care that consistently targets meaningful rehabilitation, balanced against the need for stronger front-door communication and tighter safety controls.
121 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Burbank-Glendale-Pasadena (5 miles away) Los Angeles International (23 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.New Vista Nursing and Rehabilitation Center in Sunland, CA is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The facility provides a warm and inviting environment with fully furnished accommodations, private bathrooms, and beautiful outdoor spaces for relaxation and enjoyment.
Residents can take advantage of various amenities including a beauty salon for personal grooming needs, cable or satellite TV for entertainment, a computer center for staying connected, and a gaming room for leisure activities. The dining experience at New Vista is exceptional with restaurant-style dining, where delicious meals are prepared and served by the expert culinary team. Special dietary restrictions can also be accommodated.
For the convenience of residents, the community offers transportation arrangement services both within the community as well as to doctors' appointments. Move-in coordination is provided to ensure a seamless transition. Housekeeping services help maintain cleanliness and tidiness in living spaces.
In terms of care services, New Vista ensures 24-hour call system availability and supervision to meet any emergency needs that may arise. Assistance with activities of daily living such as bathing, dressing, and transfers is provided by trained staff members. Medication management is also available to ensure proper administration of medications.
To promote overall wellness, New Vista offers fitness programs in its onsite fitness room as well as organized daily activities that cater to individual interests. Planned day trips provide opportunities for exploration beyond the community's grounds. Additionally, resident-run activities allow seniors to actively participate in creating an engaging social environment.
Conveniently located near cafes, pharmacies, restaurants, and transportation options in the Sunland area, residents have easy access to nearby amenities and services which further enhance their quality of life.
With its comprehensive range of amenities and care services designed to meet individual needs while fostering a sense of community engagement, New Vista Nursing and Rehabilitation Center is an ideal choice for those seeking assisted living options in Sunland, CA.
New Vista Nursing And Rehabilitation Center is located at 8647 Fenwick Street, Sunland, CA 91040 in Los Angeles County, California
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