Clearwater Healthcare Center

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  • Interior

    A spacious and modern lobby area featuring elegant seating and stylish lighting.

  • Decor

    An elegantly set dining room with multiple tables and chairs, featuring chandeliers for lighting.

  • Building

    Exterior view of a hotel with landscaped grounds and a clear blue sky.

  • Architecture

    A well-maintained hotel exterior featuring a green canopy and landscaped lawn.

  • Windows

    A spacious lobby area featuring a chandelier, large windows, and double wooden doors.

  • Lighting

    A quiet hallway in a healthcare facility, featuring clean lines and natural lighting.

  • Outdoor

    A caregiver interacts warmly with an elderly woman in a wheelchair, providing companionship and support in an outdoor setting.

  • Exercise Equipment

    A spacious rehabilitation therapy room equipped with exercise equipment and therapy beds.

  • Caregiver

    A patient is receiving care from a caregiver in a hospital room.

Clearwater Healthcare Center

1517 East Knickerbocker Drive, Stockton, CA 95210

For more information about senior living options: (844) 490-3973

4.3 from 100 reviews
5 stars
77
4 stars
5
3 stars
3
2 stars
0
1 stars
15

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    Overall Review of Clearwater Healthcare Center

    Pros

    • pro Clearwater Healthcare Center is described as exceptionally clean, well maintained, and welcoming.
    • pro The therapy team is exceptional - patient, compassionate, and consistently encouraging residents' progress.
    • pro The staff's professionalism and dedication are highly praised, with clear recommendations for rehabilitation needs.
    • pro The staff are compassionate, professional, and attentive, and the facility is clean and welcoming, making difficult times easier for families.
    • pro The atmosphere is warm and homelike, with staff going above and beyond to ensure residents' comfort and well-being.
    • pro Reviewers repeatedly call Clearwater among the best, noting outstanding cleanliness and attentive, caring care.

    Cons

    • pro Staff ignore patient call lights and provide no meaningful answers.
    • pro A nurse lied about medical information.
    • pro Staff dropped the patient and failed to provide safe care.
    • pro They promised rehabilitation but never provided physical therapy.
    • pro They left the patient without water, TV, glasses, or a phone.
    • pro When medical treatment was needed, they gave Tylenol instead of having a doctor assess the situation.
    • pro The furniture was broken and mildew was present around the windows.
    • pro Floors in patient rooms were not cleaned for weeks, with spills and footprints visible.
    • pro The patient went over a week without a bath or shower.
    • pro The head nurse was disrespectful and condescending.
    • pro The bathrooms were infested with cockroaches and unsafe for elders.
    • pro The health department found multiple medical errors at the facility.

    Review

    Clearwater Healthcare Center is described by many families as a blessing for their loved ones. Across several accounts, the facility is praised for being exceptionally clean, well maintained, and welcoming. Visitors consistently note a warm, home-like atmosphere and a commitment to a tidy, pleasant environment. The rooms, common areas, and decor are frequently described as inviting, contributing to a sense of comfort during what can be a difficult time for families and residents alike.

    A central theme in the positive reviews is the therapy team and the dedicated staff. Multiple family members describe the therapists as patient, compassionate, and encouraging, emphasizing progress at each step of rehabilitation. The clinicians and supportive personnel are portrayed as professionals who genuinely care about each resident's recovery and overall well-being. Statements repeatedly highlight how the staff's kindness and professionalism helped make the rehabilitation process more hopeful and reassuring for loved ones who are navigating recovery after surgery or injury.

    Beyond the therapy and clinical care, several narratives underscore strong administrative and caregiving support. Families express appreciation for the communication and attentiveness of staff at all levels, including administrators who engage with families and make efforts to ensure residents feel cared for. Positive remarks include mentions of specific staff members who check in, coordinate care, and work to facilitate smoother transitions - such as conversations with the head administrator and therapists who collaborate with family members to set realistic goals for rehab and discharge. These accounts paint Clearwater as a place where the care team strives to create a supportive, respectful experience for residents and their families.

    However, not all experiences at Clearwater Healthcare Center align with this favorable portrait. A subset of reviews conveys serious concerns about responsiveness and quality of care. Several family members report that calls go unanswered, or that when they are answered, explanations are lacking or unsatisfactory. There are critical complaints about medical information being miscommunicated or misrepresented, instances of medication or treatment not being provided as promised, and concerns that residents were not receiving timely or appropriate medical attention. One strongly worded account accuses the facility of elder neglect and describes a sequence of events where a loved one's needs were not adequately addressed, including a lack of essential basics such as water and appropriate medical evaluation.

    Specific anecdotes illustrate the gravity of these concerns. In one account, a patient recovering from knee replacement describes long wait times, being denied basic aids like a walker, and experiencing unsafe conditions such as loose flooring. The patient recounts feeling ignored by nighttime staff and facing a disorganized discharge conversation that involved conflicting information about going home with home health services. Another review paints a bleak picture of an environment where basic care items - baths, assistance with mobility, and timely assistance - were insufficient, contributing to a sense of neglect and frustration for families who trusted their loved ones to the facility.

    Safety and maintenance issues surface in additional reviews as well. Some posts describe broken furniture, mildew around windows, and unclean patient rooms with lingering spills and footprints left unaddressed for extended periods. There are explicit complaints about delays in routine care, such as baths for residents, and about staff who appeared overwhelmed or inattentive. In one particularly pointed account, the head nurse is singled out for disrespectful and condescending behavior, an experience that understandably undermines trust in the facility's ability to provide compassionate, respectful care.

    The intensity of concern is further amplified by references to formal evaluations and regulatory findings. One reviewer mentions a Department of Public Health deficiency evaluation from December 2024 that highlighted multiple medical errors, urging prospective families to investigate the facility's history before deciding to place a loved one there. Add to that stories of disorganized discharge planning and miscommunication with external healthcare providers, and the overall impression among some observers is that Clearwater's record is mixed and that potential families should conduct thorough due diligence.

    Still, even within the more critical narratives, there are signs of improvement and hope. A subsequent update from a family member speaks to targeted efforts by staff to improve a loved one's rehabilitation experience. Mention is made of individuals like Alex and other nurses who check in regularly, along with a renewed focus on coordinating care to help residents regain strength and achieve the goal of returning home. This more hopeful note suggests that Clearwater's staff may respond to feedback and take steps to enhance patient and family satisfaction, even if challenges remain.

    Taken together, the collection of reviews presents Clearwater Healthcare Center as a facility with a dual reputation. On one hand, it is lauded for its cleanliness, welcoming atmosphere, and compassionate, capable therapy teams that work hard to support residents and their families. On the other hand, it is a place where serious concerns about responsiveness, safety, and consistency of care are voiced by several families, including accounts of neglected needs, medication and medical evaluation gaps, and distressing maintenance issues. The experiences range from deeply positive to profoundly critical, with several reviews calling for careful consideration and thorough evaluation of the facility's practices before making care decisions. For some families, Clearwater remains a place of relief and trust; for others, it represents a situation that requires close scrutiny, ongoing oversight, and heightened caution.

    Features

    Housing

    • 120 resident community capacity 120 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Clearwater Healthcare Center in Stockton, CA is a premier assisted living community that provides exceptional care services and an array of amenities to enhance the quality of life for its residents.

    The community boasts a beauty salon where residents can indulge in self-care and grooming needs. Residents can enjoy their favorite shows or movies with cable or satellite TV in the comfort of their fully furnished accommodations. Clearwater Healthcare Center offers convenient transportation services for community activities and non-medical appointments.

    For those who love technology, there is a computer center with Wi-Fi/high-speed internet access. The dining room offers restaurant-style dining with delicious meal preparation and service, including special dietary restrictions like diabetes diets.

    Keeping residents active and engaged is a top priority at Clearwater Healthcare Center. There is a fitness room for physical wellness, as well as a gaming room for recreation. The small library is perfect for book lovers looking to relax and unwind.

    Residents can bask in the tranquility of the outdoor space in the beautifully maintained garden. For mental wellbeing, there are mental wellness programs available to support residents' emotional health.

    Care services are readily available 24/7, including assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents are taking their medications correctly and on time.

    Clearwater Healthcare Center also offers move-in coordination services to ease the transition into the community. Housekeeping services keep accommodations clean and tidy.

    Convenience is key at Clearwater Healthcare Center, with numerous amenities located nearby. There are six cafes, five parks, 15 pharmacies, 39 physicians, 25 restaurants, one place of worship, one theater, and eight hospitals all within close proximity to the community.

    Overall, Clearwater Healthcare Center provides a comfortable and vibrant environment where seniors can thrive while receiving personalized care and enjoying various activities and amenities designed to cater to their individual needs and preferences.

    Nearby Places of Interest

    Restaurants

    • IHOP (0.3 miles)
    • Wendy's (1.4 miles)
    • McDonald's (1.6 miles)
    • Miguel's Mexican Restaurant (1.8 miles)
    • Bud's Seafood Grille (1.8 miles)
    • Market Tavern (1.9 miles)
    • Papapavlo's Bistro & Bar (1.9 miles)

    Cafes

    • Starbucks (0.4 miles)
    • Starbucks (1.7 miles)
    • Starbucks (1.8 miles)
    • Starbucks (3.7 miles)
    • Dutch Bros Coffee (3.9 miles)
    • Starbucks (4.1 miles)

    Pharmacies

    • Kaiser Pharmacy 1 (0.5 miles)
    • Pharmacy Care Concepts (0.6 miles)
    • Walmart Pharmacy (1 miles)
    • Save Mart Supermarkets (1.6 miles)
    • Walgreens (1.7 miles)
    • CVS Pharmacy (1.8 miles)
    • Safeway Pharmacy (1.9 miles)

    Physicians

    • Community Medical Centers (0.8 miles)
    • Delta Heart & Medical Clinic (1.5 miles)
    • Zeiter Eye Medical Group (1.5 miles)
    • Pacific Sleep Disorders Center (1.5 miles)
    • St Joseph's Immediate Care (1.5 miles)
    • Stanton Optical (1.8 miles)
    • Sutter Gould Medical Foundation (1.9 miles)

    Theaters

    • Regal Cinemas Stockton Holiday 8 (0.9 miles)

    Parks

    • Angel Cruz Park (1.2 miles)
    • Sherwood Forest Park (1.9 miles)
    • Fritz Grupe Park (3.8 miles)
    • Micke Grove Regional Park (3.9 miles)
    • Oak Grove Regional Park (4.5 miles)

    Hospitals

    • Meadowood A Health & Rehabilitation Center (3.5 miles)
    • Crestwood Hospitals (3.6 miles)
    • St. Joseph's Medical Center (3.8 miles)
    • St Joseph's Medical Center (3.8 miles)
    • Childrens Health Services Of San Joaquin General Hospital (4 miles)
    • Katalysis Partnership Inc. (4.1 miles)
    • Dameron Hospital Association (4.4 miles)

    Places of Worship

    • St Michael's Church (3.9 miles)

    Frequently Asked Questions

    Where is Clearwater Healthcare Center?
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