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2.6 from 74 reviews
5 stars
23
4 stars
4
3 stars
5
2 stars
3
1 stars
39
Overall Review of Windsor Elmhaven Care Center
differentiator2 reviews mention this
Respiratory therapy is highlighted
Residents speak positively about respiratory-focused care in the sub-acute setting.
Two residents specifically call out respiratory care as a standout, including respiratory therapy in the sub-acute unit. One family describes a goal of getting off a ventilator and eventually moving out of the subacute section, which they attribute to the care team’s work. This is the most clearly described clinical strength that comes up repeatedly in the reviews.
common4 reviews mention this
Front desk and staff feel helpful
Many reviewers describe the front desk and staff as friendly and responsive.
Several reviews mention a welcoming front desk and staff who are helpful when families check in. Others add that managers can be seen in the halls and that residents receive attention, with readers noticing smiles and a generally supportive atmosphere. Even when the reviews are mixed or critical overall, the recurring thread is that some staff members communicate well and try to help.
caveat7 reviews mention this
Cleanliness concerns and strong odors
Multiple reviews describe unpleasant odors and cleanliness problems in shared areas.
A repeated concern is cleanliness, with several reviewers citing strong urine odors in hallways or around rooms. Others describe issues like dirty bedding or neglected shower days, and one review says some floors were “nasty.” A couple of reviews also note the facility smelling on certain days, which adds to the consistency of this complaint across different visits.
caveat15 reviews mention this
Neglect, staffing, and call issues
Residents and families raise serious concerns about staffing and follow-through.
Many reviews describe care that falls short, including missed assistance and delays, such as trouble getting help when needed or difficulty reaching the facility by phone. Some reviewers also allege neglected daily care tasks and inconsistent nursing practices, including issues with bathing and feeding. Across these comments, the most consistent theme is that families did not feel the facility was providing reliable, timely support for residents’ needs.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
128 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
This area of Stockton, California offers a convenient and vibrant community for senior living. With a variety of restaurants, cafes, and pharmacies within close proximity, residents have easy access to essentials and dining options. The presence of physicians' offices and medical facilities such as Sutter Gould Medical Foundation and St. Joseph's Medical Center ensures quality healthcare nearby. The neighborhood also features parks like Angel Cruz Park and Sherwood Forest Park for leisurely walks or picnics. Additionally, the Regal Cinemas Stockton Holiday 8 provides entertainment options for those looking to catch a movie. Places of worship such as Calvary Presbyterian Church offer spiritual support and community involvement opportunities. Overall, this part of Stockton provides a well-rounded environment for seniors seeking a comfortable and active lifestyle.
Restaurants
Bud's Seafood Grille (0.1 miles)
Market Tavern (0.2 miles)
Papapavlo's Bistro & Bar (0.2 miles)
David's Pizza at Lincoln Center (0.3 miles)
Miguel's Mexican Restaurant (0.3 miles)
McDonald's (0.7 miles)
Pacific Avenue Bowl (0.7 miles)
Pharmacies
CVS Pharmacy (0.2 miles)
Save Mart Supermarkets (0.3 miles)
Safeway Pharmacy (0.3 miles)
Rite Aid (0.4 miles)
Walgreens (0.6 miles)
Kaiser Pharmacy 1 (1.3 miles)
March Lane Medical Pharmacy (1.4 miles)
Physicians
Stanton Optical (0.3 miles)
Sutter Gould Medical Foundation (0.4 miles)
Chiropractic Offices - Dr Soto (1 miles)
Community Medical Centers (1.1 miles)
Dr. David Krejchi, provider of Eyexam of CA (1.5 miles)
Tracy L. Bigelow, DO (1.5 miles)
Kurt Roemer, MD (1.5 miles)
Cafes
Starbucks (0.5 miles)
Starbucks (1.4 miles)
Starbucks (2 miles)
Starbucks (2.5 miles)
Dutch Bros Coffee (3.3 miles)
Parks
Angel Cruz Park (0.6 miles)
Sherwood Forest Park (1 miles)
Fritz Grupe Park (2.1 miles)
Victory Park (3.7 miles)
Oak Grove Regional Park (3.8 miles)
Theaters
Regal Cinemas Stockton Holiday 8 (1.5 miles)
Hospitals
Crestwood Hospitals (2.2 miles)
Meadowood A Health & Rehabilitation Center (2.3 miles)
St. Joseph's Medical Center (3.5 miles)
St Joseph's Medical Center (3.5 miles)
Katalysis Partnership Inc. (3.6 miles)
Childrens Health Services Of San Joaquin General Hospital (3.6 miles)
Windsor Elmhaven Care Center on seniors.fyi includes 5 photos including images showing interior, dining, building, entrance, landscaping, architecture, grass, reception, and more.
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Landscaping, Building, Architecture, Entrance, and Grass
Nursing Home and Building Exterior
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