Avalon Care Center – Sonora
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19929 Greenley Road, Sonora, CA 95370
For more information about senior living options: (844) 490-3973
The staff are friendly. The facility is very clean. The air quality is better than average. The patient is pleased with his care. The nurses are friendly and the food is good. The CNAs are nice and helpful. The facility is big, clean, beautiful, and well organized. The staff are friendly, caring, and compassionate; they are attentive to both patients and families. The father is receiving excellent care at Avalon. Robert in social services provided exceptional assistance.
One reviewer described the care as terrible, noting that a patient was left in soiled diapers. A reviewer stated that staff ignored a gentleman who asked to go to the bathroom. Another reviewer described the facility as dirty, with nurses deemed not qualified, food constantly cold, and rehab making little progress. A reviewer claimed the facility misled them about Medicare coverage, resulting in unexpected bills after admission. A reviewer said there is a high turnover of healthcare providers, deteriorating overall care. A reviewer reported that call lights could take up to 20 minutes to be answered, posing safety risks. A reviewer alleged the facility Do Not Return's CNAs without giving them a chance to respond, signaling governance issues. A reviewer noted loss of clothing and personal items from a resident.The reviews paint a picture of a long-term care facility that many families find hopeful and reassuring, but that also carries a complicated record of both high praise and serious red flags. Across the board, there is a clear sense that the place is clean, well-maintained, and generally welcoming. Several reviewers describe bright, well-lit spaces, a large and organized campus, and a strong sense of staff friendliness and professionalism. One reviewer emphasizes that the staff appears for the moment to be turning a corner, citing improved air quality, visible attentiveness, and personal warmth from caregivers. The overall vibe for many is that this could be a strong option for rehabilitation and ongoing care, particularly for loved ones who deserve thoughtful, compassionate attention.
In many accounts, residents benefit from attentive, compassionate care. Families repeatedly highlight kind nurses and CNAs, responsive aides, and a level of care that feels personal and engaged. The facility's size and layout - described as big, clean, beautiful, with easy parking and good accessibility - are repeatedly praised as a positive factor for visitors and residents alike. Specific staff members also appear as bright spots: a memory care wing overseen by a trusted leader, a social services contact who goes above and beyond, and a rehab team that is described as helpful and effective. Several reviewers note that for certain relatives, the care has been excellent, with administrators who respond promptly to inquiries and follow up on resident needs.
The rehabilitation and memory-care elements draw particular attention. Some reviewers commend the facility as a strong choice for rehab, with statements such as "Great rehab to chose" and appreciation for a well-run memory-care program. A few interviews and visits left potential clients impressed with the information and guidance provided by staff, including someone described as being in charge of the memory-care wing. The positive notes about rehab and memory care are juxtaposed with concerns about consistency, particularly over time. A reviewer who mentions a father's long-term residency notes that high turnover among healthcare providers has, in their view, been detrimental to sustained quality of care, signaling potential instability that families may want to weigh when evaluating this facility.
Yet the narrative is not uniformly glowing. A recurring thread is concern about responsiveness and safety. One review recounts an incident where a resident repeatedly asked to use the bathroom and was largely ignored by two workers, forcing a bystander to intervene and seek assistance. Another review highlights alarmingly long response times to call lights - up to 20 minutes - and questions about overall attentiveness to patient needs. There are also vivid anecdotes describing disrespectful or unhelpful interactions with staff, with at least one account of a patient experiencing an "active case of MRSA" in a room and other accounts of nurses who were seen as rude or unhelpful. Taken together, these stories underscore a perceived discrepancy between the facility's polished appearance and the day-to-day realities some residents and families experience.
Financial, administrative, and governance concerns appear in several reviews. A notable portion of the negative commentary centers on communication gaps and insurance issues, including a report that a family did not learn about a policy or coverage condition until weeks after moving in, despite ongoing paperwork. One reviewer questions the integrity of the facility's documentation process, alleging inaccuracies in Medicare-related reports and suggesting financial motives behind care decisions. Another review singles out a specific administrator for moving or transferring paperwork and notes friction around a "602 report" in a way that reflects broader uncertainties about coverage and eligibility. These stories emphasize the importance for families to verify insurance status, documentation, and care plans before and after placement, as well as to seek transparent, timely communication from leadership.
Safety, abuse, and rights concerns also surface in the collection of reviews. A couple of accounts describe serious accusations, including mistreatment of a grandparent by a nurse, a worker being removed from a wing for abuse, and allegations of a family member being held against their will or targeted by improper power-of-attorney dynamics. One reviewer recounts a tense situation in which a roommate was "digging through her belongings," with an additional claim about staff directing them to leave during an MRSA warning. While these stories are allegations voiced by patients or families, they create a palpable sense of fear and mistrust that potential residents' families may want to consider carefully, and to address directly with the facility if they are evaluating placement.
In terms of everyday operations and ambience, there are mixed signals. Several reviewers commend the facility's cleanliness and the care environment, noting air quality as better than average and praising the calm, well-lit surroundings. Others point to practical gaps - lost clothing and belongings, a desire for refreshed interior decoration, and calls for more robust air circulation solutions. A few comments suggest improvements in visitor and resident experiences, such as updating furniture, painting interiors, or adopting small but meaningful enhancements to comfort. These remarks remind prospective families that the lived experience of residents hinges on both the quality of clinical care and the consistency of supportive, comforting surroundings.
Overall, the consensus suggests a facility with evident strengths: a clean, well-maintained campus, a generally friendly and capable staff, meaningful rehab and memory-care potential, and a strong willingness from some administrators to engage with families and address needs. At the same time, the reviews reveal substantive concerns about responsiveness, safety, administrative transparency, and consistency over time. The most prudent takeaway for families is to approach this facility with a balanced lens: visit and observe firsthand, ask pointed questions about call-light response times, staff turnover, and the fabric of day-to-day care; request clear explanations of insurance coverage, memory-care protocols, and grievance processes; and seek reassurances about safety, resident rights, and the facility's approach to serious allegations. For some families, this location may offer the care and environment they need; for others, the concerns raised here will be decisive in guiding them toward or away from placement.
174 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour nursing24-hour nursing is important for seniors because it provides round-the-clock medical care and support, ensuring their health and safety are consistently monitored and attended to. This level of care can help prevent emergencies, manage chronic conditions, and provide peace of mind for both seniors and their families. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Avalon Care Center – Sonora in Sonora, CA is a premier assisted living community that offers an array of amenities and care services to its residents. The community strives to provide a comfortable and engaging environment for seniors to thrive.
Residents at Avalon Care Center – Sonora can take advantage of amenities such as a beauty salon, cable or satellite TV, a computer center, a gaming room, and a small library. They can also enjoy delicious meals served restaurant-style in the dining room or choose from nearby cafes and restaurants for dining options. For those who enjoy outdoor activities, there is a lovely garden and outdoor space to relax in.
The community prides itself on providing excellent care services. Trained staff are available around the clock to offer assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is provided to ensure residents take their medications as prescribed. A mental wellness program is also available to support residents' emotional well-being.
Avalon Care Center – Sonora understands that each resident may have specific dietary needs or restrictions, which is why they offer special dietary options. The community works closely with residents' healthcare providers to develop personalized meal plans that meet their nutritional requirements.
In addition to the wide range of amenities and care services offered, Avalon Care Center – Sonora also provides transportation arrangements for non-medical purposes as well as transportation to doctors' appointments. There are several pharmacies and physicians located nearby for convenient access to medical services.
To keep residents active and engaged, the community offers concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities. There are also several parks and places of worship located nearby for residents to enjoy outings or engage in spiritual activities.
With 9 hospitals located nearby, residents can feel assured that quality healthcare is readily accessible should the need arise.
Overall, Avalon Care Center – Sonora is an outstanding assisted living community that goes above and beyond to meet the needs of its residents. From its extensive amenities to its exceptional care services, the community provides a warm and inviting atmosphere for seniors to call home.
Avalon Care Center – Sonora is located at 19929 Greenley Road, Sonora, CA 95370 in Tuolumne County, California
Avalon Care Center – Sonora on seniors.fyi includes 13 photos including images showing landscaping, interior, lighting, outdoor, architecture, building, decor, dining, and more.
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Interior
Outdoors
Decor
Living Room
Building
Architecture
Trees
Windows
Dining
Landscaping
Lighting
Lounge
