Park View Post Acute

Pros

• The staff at Park View Post-Acute is consistently described as caring, competent, and dedicated to ensuring the needs of residents are met.
• Residents appreciate the clean facility and excellent therapy services provided by the skilled team of professionals.
• Family members express satisfaction with the warm and enriching environment, noting that staff members go above and beyond for their loved ones.
• Many reviewers commend the food quality and describe it as first class, contributing to a positive overall experience.
• Staff teamwork is highlighted as a strong point, with colleagues supporting each other to provide optimal care for both residents and fellow team members.
• The facility is praised for creating an environment of trust and support, making it feel like family for both residents and visitors alike.
• Reviewers mention that staff members are attentive and proactive in communicating updates about care plans for their loved ones.

Cons

• The wait time for care can be too long, with reports of waiting 30 to 45 minutes for medication.
• The nursing care was sometimes satisfactory but not consistently exceptional, leading to frustrations regarding responsiveness.
• There are concerns about understaffing and underpayment, resulting in inadequate attention to patients at times.
• The staff has been criticized for not adequately addressing personal hygiene needs and following medication administration instructions.
• Some reviews mention cluttered hallways and excessive noise from staff, contributing to an uncomfortable environment.
• Limited parking availability has been noted as a significant inconvenience by visitors.
• There were instances where the patient's requests regarding therapy session timings could not be accommodated.

Review

Park View Post-Acute in Santa Rosa has garnered a multitude of positive reviews from residents, family members, and staff alike, establishing itself as a reputable skilled nursing facility. Many praise the exceptional quality of care provided by the staff, which includes Certified Nursing Assistants (CNAs), therapists, nurses, and support personnel. The facility is frequently described as clean and welcoming, with a friendly atmosphere that creates a sense of home for both residents and visitors. The kindness exhibited by the employees is particularly noteworthy; numerous reviewers commend their dedication to going above and beyond in order to meet the needs of those in their care.

The effectiveness of the therapy services offered at Park View is also highlighted across several testimonials. Family members express gratitude for the impressive progress their loved ones have made through physical therapy programs. Patients who initially faced mobility challenges often report regaining strength and independence faster than anticipated. The collaborative efforts between therapists and families ensure clear communication regarding progress and treatment plans, which has left many feeling well-informed and involved in their loved one's recovery process.

However, while most experiences at Park View have been overwhelmingly positive, some reviews indicate areas for improvement. A few reviewers noted instances where responsiveness from nursing staff was lacking or where delays occurred in addressing basic needs such as medication delivery or personal hygiene assistance. There are concerns about staffing levels during peak times; some visitors expressed worries about whether there were enough personnel available to adequately meet patient demands consistently.

Despite these reservations about staffing adequacy, many still feel reassured by the overall competency and attentiveness displayed by the team at Park View. Family members often reaffirm their trust in the care provided based on their observations while visiting loved ones. Numerous accounts highlight how supervisors and management make themselves accessible to discuss any issues or concerns related to patient care, further cultivating an environment built on transparency and support.

In addition to healthcare services, feedback on dining experiences reflects positively on Park View’s offerings. Reviewers describe meals as nutritious with good variety—an essential component for patients recovering from illness or surgery. Aspects of meal service contribute significantly to creating an inviting environment conducive to healing. Visitors appreciate being able to enjoy quality meals alongside their family members during visits.

Nonetheless, not all feedback is entirely favorable; some critiques pertain specifically to logistical challenges within the facility itself. Limited parking availability seems to be a recurrent issue mentioned by several reviewers while others noted occasional cluttered hallways that could impede navigation for families visiting patients. These logistical hurdles remind us that while providing exemplary care is paramount, ensuring operational efficiencies throughout common spaces remains equally important for enhancing resident experience.

In summary, Park View Post-Acute stands out due largely to its caring staff dedicated to delivering comprehensive therapy services within a nurturing atmosphere conducive for recovery. Overall ratings indicate satisfaction among many who benefit from its skilled nursing capabilities despite minor challenges relating primarily to staffing levels during busy periods or operational logistics affecting visitor experiences directly. As it continues striving towards excellence in both medical practices and customer service environments alike—collecting recommendations along its journey—it seems well-positioned as one of Santa Rosa's leading skilled nursing facilities committed wholeheartedly towards enriching lives every day they serve.

This area of Santa Rosa, California offers a convenient and vibrant community for senior living. With a variety of cafes, restaurants, parks, and pharmacies within close proximity, residents can easily access amenities and services. The presence of reputable physicians and hospitals nearby ensures quality healthcare options are readily available. Additionally, the area provides entertainment options such as theaters and easy access to public transportation for exploring the surrounding areas. Overall, this neighborhood offers a well-rounded environment with opportunities for social engagement, recreational activities, and convenient access to essential services for seniors looking to settle in Santa Rosa.

Cafes

• Trail House (0.2 miles)
• Acre Coffee (0.8 miles)
• Cafe Des Croissants (2.3 miles)
• Dierk's Parkside Café (2.3 miles)
• Aroma Roasters Coffee & Tea (2.7 miles)
• Taylor Lane Organic Coffee (3 miles)
• Starbucks (3.7 miles)

Parks

• Howarth Park (0.3 miles)
• Annadel State Park: Stonehedge Entrance (1.5 miles)
• Spring Lake Park (1.5 miles)
• Rincon Valley Community Park (2 miles)
• Old Courthouse Square (2.2 miles)
• Bennett Valley Dog Park (2.6 miles)
• Taylor Mountain Open Space Preserve (2.9 miles)

Pharmacies

• Walgreens (0.4 miles)
• CVS Pharmacy (0.8 miles)
• Lucky Supermarket Pharmacy (0.9 miles)
• Rite Aid (1.5 miles)
• The Medicine Shoppe Pharmacy (1.7 miles)
• Herbal Pharmacy (1.8 miles)
• CVS Pharmacy (1.9 miles)

Physicians

• Plastic Surgery Associates (0.4 miles)
• Site for Sore Eyes - Montgomery Village (0.8 miles)
• Elyse R Eisenberg, MD (0.9 miles)
• Harrison Ari J MD (0.9 miles)
• Berger Stephen S DDS (1 miles)
• Healthy Steps Bariatric and Metabolic Center (1 miles)
• Avatar Medical Excellent Natrl (1 miles)

Restaurants

• Flamingo Lazeaway Club (0.7 miles)
• Monti's (0.8 miles)
• Taco Bell (1.4 miles)
• Willi's Wine Bar (1.4 miles)
• Rosso Pizzeria & Wine Bar (1.7 miles)
• Bird & The Bottle (1.7 miles)
• Ca Bianca (2 miles)

Hospitals

• Summerfield Convalescent Hospital (0.8 miles)
• Sutter Warrack Hospital (1.1 miles)
• MarinHealth ENT, Head & Neck Surgery | A UCSF Health Clinic (1.3 miles)
• St Joseph Health System (1.5 miles)
• Kaiser Foundation Health Plan (3 miles)

Theaters

• Roxy Stadium 14 (2.2 miles)

Transportation

• Santa Rosa Transit Mall (2.3 miles)
• Santa Rosa - SMART Station (2.7 miles)