Spring Creek Lodge

Pros

• The home is very clean and well-kept.
• Residents receive loving care and support from the staff.
• The environment ensures that residents are clean and well-cared for.
• Families can feel confident placing their loved ones in this facility.
• Staff members demonstrate a strong commitment to caring for their clients.

Cons

• The facility lacks adequate handicapped amenities.
• The relative's room was small and barely suitable for visitors.
• The patient was not bathed during their stay.
• Residents were not taken out of their rooms for exercise, social interaction, or fresh air.
• Dietary provisions were limited to oatmeal for a "soft diet."
• The same non-medically trained attendant worked 24/7 without relief.
• Open containers of used toilet paper were not emptied daily, despite claims of regular cleaning.
• Overall care and conditions were deemed terrible and inadequate.

Review

The experience of caring for a loved one during their final days can often be one of the most challenging aspects of life, and it is crucial to choose the right facility that aligns with your expectations and needs. Reviews from individuals who have placed their relatives in a particular care home paint two vastly different pictures: one highlighting compassion and exemplary care, while the other uncovers serious deficiencies that leave families feeling abandoned and dissatisfied.

On one hand, there are glowing testimonials from families who have had positive experiences at the care home. A close family friend, who was placed on hospice, received commendable attention and care over nearly two months. The environment was described as “very clean” and “well-kept,” with staff dedicated to maintaining high standards of hygiene. Remarkably, this individual avoided skin breakdown—a common concern for those in hospice care—indicating effective oversight by nursing staff. The reviewer expressed heartfelt gratitude for the love and support extended to their loved one during such a delicate time. This indicates a facility that genuinely cares about providing quality service, demonstrating affection and attentiveness toward its clients.

In stark contrast to these favorable opinions lies a critical review from another family which reveals an alarming set of circumstances experienced by their relative. They describe a disheartening reality in which no adequate facilities or amenities were provided for handicapped residents despite the hefty price tag exceeding $5,000 per month. The confined living space allotted to their loved one is troubling enough; it was reported as small with limited room for visits from family or friends. Within just a week of being admitted, this individual had faced neglect in personal hygiene—being neither bathed nor taken outside for exercise or fresh air—a significant omission considering the importance of mobility and socialization in recovery and wellbeing.

The issues regarding nutritional care were equally disturbing; the patient was reportedly fed nothing but oatmeal under the guise of adhering to a "soft diet." Such inadequate meal planning raises questions about dietary management practices within the facility, particularly when specialized diets are necessary for health reasons. It highlights an apparent lack of individualized attention based on residents’ specific needs—a critical factor in healthcare settings.

Moreover, this review pointed out staffing inadequacies that contributed to feelings of isolation among patients. It appears that only one non-medically trained attendant was responsible for looking after clients around-the-clock without sufficient support or rotation, leading to potential oversights in patient care due to fatigue or lack of varied interaction throughout shifts. This confinement not only impacts quality but also suggests vulnerability concerning patient safety if caregivers lack proper training.

A particularly distressing detail included filthy conditions reportedly found within some rooms; open containers filled with used toilet paper were allegedly not emptied daily despite claims that they were addressed three times each day. This unsanitary practice raises serious concerns regarding infection control protocols as well as general cleanliness—essentials in any residential caregiving environment—but especially vital within facilities catering predominantly to those with compromised health status.

Given these accounts—the praises highlighting compassionate care juxtaposed against stark criticisms revealing neglect—it becomes evident how essential thorough research is paramount before choosing a facility for elderly loved ones facing terminal conditions or requiring intensive caregiving services. Families must weigh various factors such as cost versus quality of life experienced within such homes carefully, lest they find themselves navigating unexpected hardships amid already challenging emotional circumstances during an incredibly sensitive time in life’s journey.

This part of Santa Rosa, California offers a convenient and diverse range of amenities for senior living. With several hospitals nearby including Summerfield Convalescent Hospital and Sutter Warrack Hospital, residents have access to quality healthcare facilities. The area also boasts various pharmacies such as Walgreens and Lucky Supermarket Pharmacy for easy access to medications. Additionally, there are numerous parks like Howarth Park and Spring Lake Park for outdoor recreation opportunities. Dining options include Monti's and Flamingo Lazeaway Club, providing a variety of culinary choices. The presence of theaters like Roxy Stadium 14 offers entertainment options for seniors looking to enjoy movies. Transportation is easily accessible with the Santa Rosa Transit Mall and Santa Rosa - SMART Station nearby, making it convenient for seniors to get around the city. Overall, this area provides a well-rounded and vibrant community perfect for senior living.

Hospitals

• Summerfield Convalescent Hospital (0.2 miles)
• Sutter Warrack Hospital (0.4 miles)
• St Joseph Health System (1.7 miles)
• MarinHealth ENT, Head & Neck Surgery | A UCSF Health Clinic (1.7 miles)
• Kaiser Foundation Health Plan (3.6 miles)

Physicians

• Berger Stephen S DDS (0.3 miles)
• Healthy Steps Bariatric and Metabolic Center (0.3 miles)
• Avatar Medical Excellent Natrl (0.3 miles)
• Michael Long Tran (0.3 miles)
• Dasha Surovec, MD (0.4 miles)
• Sutter Family Practice (0.4 miles)
• Office of Dr Brian Bartlett DC (1 miles)

Parks

• Howarth Park (0.5 miles)
• Annadel State Park: Stonehedge Entrance (0.8 miles)
• Spring Lake Park (1.4 miles)
• Bennett Valley Dog Park (2 miles)
• Old Courthouse Square (2.5 miles)
• Rincon Valley Community Park (2.5 miles)
• Taylor Mountain Open Space Preserve (2.5 miles)

Cafes

• Trail House (0.6 miles)
• Acre Coffee (1 miles)
• Dierk's Parkside Café (2.4 miles)
• Aroma Roasters Coffee & Tea (2.9 miles)
• Cafe Des Croissants (2.9 miles)
• Taylor Lane Organic Coffee (3.5 miles)

Pharmacies

• Walgreens (1 miles)
• Lucky Supermarket Pharmacy (1 miles)
• CVS Pharmacy (1.2 miles)
• CVS Pharmacy (1.3 miles)
• Rite Aid (1.4 miles)
• The Medicine Shoppe Pharmacy (1.9 miles)
• Herbal Pharmacy (2 miles)

Restaurants

• Monti's (1 miles)
• Flamingo Lazeaway Club (1.2 miles)
• Taco Bell (1.2 miles)
• Rosso Pizzeria & Wine Bar (1.9 miles)
• Willi's Wine Bar (1.9 miles)
• Bird & The Bottle (2 miles)
• Ca Bianca (2.2 miles)

Theaters

• Roxy Stadium 14 (2.4 miles)

Transportation

• Santa Rosa Transit Mall (2.5 miles)
• Santa Rosa - SMART Station (2.9 miles)