Valley House Rehabilitation Center in Santa Clara, CA
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991 Clyde Avenue, Santa Clara, CA 95054
For more information about senior living options: (844) 490-3973
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Kareem goes above and beyond to take care of residents. The rehab team of Taku and Mercedes gave him confidence and helped improve his range of motion. SC Post Acute prepared him for his next chapter and helped him after leaving. The staff are kind, friendly, and attentive to the needs of the patients. The facility is clean, well-maintained, and the dining rooms are large and clean. The staff go above and beyond to care for their patients. Valley House is one of the better facilities of this type in the area. The team made the family's experience during a difficult time much better.
The mother was neglected and not given medications on time. The facility is described as horrible and not equipped to be a recovery center. Staff reportedly ignored call bells and did not promptly assist patients. The facility is understaffed and poorly managed, with poor communication. Family members were left on hold for long periods because phone lines were never answered. Some staff treated residents with disrespect and abuse. There were safety and care issues, such as lack of bed rails and wounds not properly cared for. The reviewers would not recommend sending a loved one to this facility.Valley House Rehabilitation Center in Santa Clara is best suited for families pursuing short- to mid-term post-acute recovery where a proactive rehab program and a hands-on nursing team can drive meaningful gains, particularly after stroke or surgery. The center's proximity to home, visible floor improvements, and the strong emphasis on rehabilitation services make it appealing for those who want daily therapy, consistent caregiver contact, and opportunities for family involvement in discharge planning. For residents who respond well to a warm, personal approach and benefit from tangible progress in mobility and wound care, Valley House can be a practical, effective choice when expectations are managed.
Those who should consider alternatives are families prioritizing flawless, consistent operations and airtight safety nets. Several reviews flag chronic communication gaps, difficulty reaching a nurse or administrator, and delays in med administration or response to call lights. A pattern of under-staffing and perceived mismanagement appears in multiple accounts, including concerns about bedside safety, timely care, and adherence to basic patient needs. For highly vulnerable individuals, or families that cannot regularly supervise care and advocate in real time, the risks highlighted in reviews suggest looking at facilities with stronger, more consistently reported protocols for safety, communication, and responsive front-office support.
The strongest positives at Valley House lie in the rehabilitation- and recovery-focused care. Families repeatedly praise therapists and nursing staff who drive mobility gains, with examples of patients regaining range of motion and walking with assistance. Several accounts emphasize thorough wound care, attentive nursing, and discharge-ready planning, including caregiver training to extend progress at home. The facility's environment - cleanliness, ongoing improvements, large dining and activity spaces, and a community feel - also supports recovery by reducing frustration and promoting engagement. In these respects, the center demonstrates what a robust rehab program can look like when staffing is stable and routines are well executed.
Yet the cons carry substantial weight. The most persistent criticisms center on communication failures and staffing reliability: unanswered phones, long holds, and delays in addressing call buttons. Medication timing is a recurring concern, with reports of late or missed doses and slow response during emergencies. Stories of under-staffed floors, inconsistent bedside care, and even accusations of neglect or disorganization paint a picture of a facility that can deteriorate quickly under strain. In this context, patient comfort, safety, and emotional well-being hinge on the vigilance of families and the ability to escalate issues promptly to administration.
Whether the positives offset the negatives depends on the individual's needs and the family's capacity to supervise care. For residents who can participate actively in daily therapy, tolerate a higher level of family involvement, and benefit from a responsive rehab team, Valley House can deliver meaningful recovery outcomes. The rehab percentages and caregiver dedication cited by families suggest that steady, clear communication with therapists and a designated point of contact can help mitigate some operational gaps. Planning to observe daily routines, request concrete care plans, and insist on timely medication administration are essential steps for anyone moving forward here.
Recommendation: approach Valley House with a clear, action-oriented checklist. Schedule a tour focused on therapy schedules, nurse-to-patient ratios, and how call lights are managed on each shift. Request to speak with the rehab director and the nurse manager to review the care plan, daily rounding procedures, and discharge planning. If choosing Valley House, designate a family liaison responsible for daily updates and for coordinating with the care team. Be prepared to address concerns early - document symptoms, med times, and call-response times - and know when and how to escalate to administration. For families prioritizing seamless reliability and uncompromising safety, these factors may push consideration toward alternatives with stronger, more consistently reported staffing and communication.
201 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
San Jose International (2 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Valley House Rehabilitation Center in Santa Clara, CA is a premier assisted living community that offers an array of amenities and care services to ensure residents' comfort and well-being. The beautifully furnished facility boasts numerous amenities including a beauty salon for pampering, cable or satellite TV for entertainment, and a computer center for staying connected.
Residents can enjoy delicious meals in the restaurant-style dining room with special dietary restrictions taken into consideration. For physical fitness, there is a fitness room available along with planned daily activities and fitness programs to keep residents active and engaged. Additionally, the gaming room provides opportunities for leisurely fun.
The community also offers outdoor spaces where residents can relax and enjoy nature in the garden. A small library is available for those who love reading, while a wellness center takes care of mental well-being. Wi-Fi/high-speed internet allows residents to stay connected with their loved ones online.
Care services at Valley House Rehabilitation Center are comprehensive and personalized. With 24-hour call system and supervision, assistance is always available when needed. Trained staff provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that medications are taken properly, while a diabetes diet helps those with specific dietary needs.
Transportation arrangements are made not only for non-medical purposes but also to doctors' appointments to ensure that residents can access necessary healthcare services easily.
The surrounding area offers a variety of conveniences with seven cafes, twelve parks, seventeen pharmacies, six physicians' offices, twenty-two restaurants, nine transportation options all nearby. There is also a place of worship nearby along with three theaters and two hospitals within close proximity.
Valley House Rehabilitation Center provides exceptional care services coupled with impressive amenities within a welcoming atmosphere to make every resident feel comfortable and at home.
Valley House Rehabilitation Center is located at 991 Clyde Avenue, Santa Clara, CA 95054 in Santa Clara County, California
Valley House Rehabilitation Center on seniors.fyi includes 7 photos including images showing landscaping, garden, outdoor, brick wall, patio, building, tree, potted plant, and more.
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