Valley House Rehabilitation Center
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991 Clyde Avenue, Santa Clara, CA 95054
For more information about senior living options: (844) 490-3973
The staff at Valley House Care Center is really friendly and accommodating. The facility offers activities like Bingo and live music, which residents enjoy. Physical therapy services are available to support residents' rehabilitation. The location of Valley House Care Center is convenient for families visiting their loved ones.
The staff is unresponsive and ignores call buttons, leading to patients being left unattended for extended periods. Patients do not receive adequate hygiene care, resulting in rashes and other health issues. Communication with family members is poor, with calls going unanswered or being abruptly terminated. The facility is understaffed and disorganized, causing delays in medication and lack of proper post-operative care. Safety measures, such as bed railings, are inadequate, increasing the risk of injuries for patients. There are concerns about the management's handling of patient accounts and well-being without proper communication or transparency.The experience of individuals at various care facilities can vary dramatically, as illustrated by the stark contrasts found in recent reviews. A number of families have reported harrowing accounts involving inadequate patient care and poor communication from staff members, leading to alarming situations for their relatives. In particular, one review paints a disheartening picture of neglectful behavior from nursing staff, highlighting instances where patients were left unattended despite pushing their call buttons multiple times. This delay in response resulted in a patient soiling themselves while waiting for assistance—a clear indication of insufficient attention given to residents' needs.
The criticism extends further to the level of hygiene and basic care provided to patients. Family members expressed concern that staff did not maintain proper bathing routines, leading to uncomfortable conditions for their loved ones, including rashes and unpleasant odors. The atmosphere within these facilities appears chaotic and unorganized; caregivers often become complacent while sitting idly instead of actively monitoring or assisting Certified Nursing Assistants (CNAs) who are trying to manage patient care effectively. Such negligence is especially worrying when it involves patients who are at risk for choking—families noted that staff frequently left residents alone during meal times despite directives insisting on supervision due to safety hazards.
Additional frustrations arise around medication management. Families recount experiences where medications were delivered late or inconsistently, adding stress to already vulnerable situations post-surgery or treatment. One review recounted a specific incident in which an elderly mother experienced severe complications after falling out of bed—a preventable accident made worse by the absence of bed railings—without any updates being provided promptly to family members concerned about her condition. The overall sense of disorganization leaves families feeling helpless as they navigate the healthcare system seeking the best possible care for their loved ones.
On the contrary, there are glimpses of positivity associated with facilities that provide a nurturing environment conducive to healing and engagement, such as Valley House Care Center. Reviewers praised this location for its welcoming atmosphere and friendly staff who accommodate patient needs effectively. The presence of physical therapy services and recreational activities like Bingo demonstrates an effort towards holistic caring that promotes both physical recovery and social interaction among residents—key aspects often overlooked in more poorly rated establishments.
However, despite this single positive example, it is essential not only to celebrate effective caregiving but also address systemic issues that leave some families feeling disenfranchised when seeking support for relatives requiring continuous care. Many individuals report difficulty communicating with loved ones inside these facilities; accounts reveal unreturned calls or long wait times on hold without resolution—a frustrating barrier compounding the emotional strain families face daily as they worry about elder relatives’ well-being.
Furthermore, ethical concerns regarding financial manipulation have surfaced within some facilities highlighted in negative reviews. Instances where caretakers appear more interested in controlling finances than providing consistent medical oversight raise alarms about trustworthiness in caregiver-patient relationships. For example, one person's complaint indicated attempts by an accountant at a facility to persuade them into managing an elderly uncle's funds unjustly—despite confirmations that he was neither financially distressed nor exhibiting cognitive decline.
In summary, while there exist places like Valley House Care Center exemplifying excellence through compassionate service and thoughtful procedures catering effectively to resident needs, many other facilities remain rife with issues stemming from negligent staffing practices and lackluster management strategies contributing toward inadequate patient experiences overall—ultimately exacerbating anxieties surrounding healthcare decision-making for families during challenging times.
201 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
San Jose International (2 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Valley House Rehabilitation Center in Santa Clara, CA is a premier assisted living community that offers an array of amenities and care services to ensure residents' comfort and well-being. The beautifully furnished facility boasts numerous amenities including a beauty salon for pampering, cable or satellite TV for entertainment, and a computer center for staying connected.
Residents can enjoy delicious meals in the restaurant-style dining room with special dietary restrictions taken into consideration. For physical fitness, there is a fitness room available along with planned daily activities and fitness programs to keep residents active and engaged. Additionally, the gaming room provides opportunities for leisurely fun.
The community also offers outdoor spaces where residents can relax and enjoy nature in the garden. A small library is available for those who love reading, while a wellness center takes care of mental well-being. Wi-Fi/high-speed internet allows residents to stay connected with their loved ones online.
Care services at Valley House Rehabilitation Center are comprehensive and personalized. With 24-hour call system and supervision, assistance is always available when needed. Trained staff provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that medications are taken properly, while a diabetes diet helps those with specific dietary needs.
Transportation arrangements are made not only for non-medical purposes but also to doctors' appointments to ensure that residents can access necessary healthcare services easily.
The surrounding area offers a variety of conveniences with seven cafes, twelve parks, seventeen pharmacies, six physicians' offices, twenty-two restaurants, nine transportation options all nearby. There is also a place of worship nearby along with three theaters and two hospitals within close proximity.
Valley House Rehabilitation Center provides exceptional care services coupled with impressive amenities within a welcoming atmosphere to make every resident feel comfortable and at home.
Valley House Rehabilitation Center is located at 991 Clyde Avenue, Santa Clara, CA 95054 in Santa Clara County, California
Valley House Rehabilitation Center on seniors.fyi includes 7 photos including images showing landscaping, garden, outdoor, brick wall, patio, building, tree, potted plant, and more.
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Building
Landscaping
Garden
Entrance
Outdoor
Patio
Healthcare
