Skyline Healthcare Center - San Jose
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2065 Forest Avenue, San Jose, CA 95128
For more information about senior living options: (844) 490-3973
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The staff were kind and respectful. Caregivers and CNAs worked hard to provide attentive care. The facility was clean, bright, and welcoming. The physical therapy and occupational therapy teams helped residents regain function and mobility. Doctors and nurses were open to family meetings and responsive to input. The care team showed genuine care and compassion for residents. The facility offered engaging activities and a welcoming environment. The food was adequate and, in some cases, better than hospital fare. The care staff were quick to identify problems and ensure timely help.
The facility is understaffed and the staff are described as lazy and negligent, often ignoring residents' calls for help. Residents report medication errors and insufficient medical care that worsened their condition. A cockroach crawled into a resident's oxygen tube, indicating severe hygiene and pest-control failures. The place is described as filthy and infested, with cockroaches in rooms, dirty gloves, and leaking toilets. Residents have suffered falls, unattended wounds, and unsanitary wound care that delayed healing. The staff are often rude, demeaning, or verbally abusive toward residents. Doctors and nurses are accused of incompetence or indifference, including improper insulin dosing and missed medications. The facility has had multiple reports of elder abuse and neglect, including being forced into bed and left unattended. Family members are blocked from visiting or contacting their loved ones, and communication with staff is poor. Numerous reviewers call for the facility to be shut down due to unsafe, inhumane, and substandard care.Skyline Healthcare Center in San Jose is best suited for families that are cost-conscious and prepared to actively oversee care for a relative who is recovering from surgery or who needs skilled-nursing support with manageable medical complexity. This is not a hands-off option. The facility can deliver meaningful rehab and daily care, but only when staffing holds steady and family involvement remains high. Those with residents who have high medical needs, extensive wound care requirements, brittle diabetes management, or dementia that demands constant supervision should consider alternatives with stronger staffing ratios, tighter oversight, and proven infection-control practices.
On the plus side, Skyline's strongest moments come when frontline staff are consistently present. Several reviews highlight compassionate CNAs and nurses who attend to residents with kindness and competence, alongside dedicated physical and occupational therapists who help patients regain function. The building's community spaces, skylights, and even an aviary contribute to a more engaging environment, and some families value the flexible visiting hours and the attention of social workers and case managers who coordinate care. When care teams function well, residents experience timely assistance, regular meals, and a sense that someone is guiding the rehabilitation and daily routines.
However, the prevailing tone of the feedback is dominated by serious concerns. Chronic understaffing, inconsistent call-light response, and uneven medical oversight recur across many accounts. Specific issues include missed or delayed medication administration, lapses in wound care, and gaps in diabetes management that leave some residents with unstable blood sugar levels. There are numerous reports of fall-related injuries, inadequate hygiene, and cleanliness problems, including roaches in rooms and other maintenance shortcomings. Language barriers and high staff turnover further complicate communication, and several families describe difficulties obtaining timely updates or adequate responses from administration.
Do the positives offset the negatives? The answer is situation-dependent. When a resident's needs are moderate and therapy teams are engaged, Skyline can produce genuine rehab gains and comfortable, supportive interactions. Yet the scale and frequency of the reported gaps often overwhelm these gains. The facility's size, while enabling resources and activities, also means care can become uneven if staffing dips. In essence, reliable care hinges on stable, well-supervised staff, and on-family oversight that catches lapses before they become crises. Prospective families should weigh the potential for good daily care against the real risk of inconsistency in medical management and safety issues.
For families actively considering Skyline, approach with a concrete plan. Request a definitive care plan with clear rehab goals and assigned staff coverage for each shift. Insist on a wound-care regimen, precise diabetes management, and timely medication administration, along with language-accessible points of contact and regular, documented family updates. Verify that call lights function properly and that safety and infection-control practices are current and transparent. Schedule a detailed tour focusing on cleanliness, room conditions, and equipment availability. If concerns persist or patterns emerge, escalate promptly to the administrator or nursing leadership and begin evaluating alternatives with stronger safety records and more predictable staffing.
In the end, Skyline presents a mixed proposition. It can be a solid option for families that can stay actively involved, demand accountability, and tolerate a higher variance in day-to-day care. For residents with complex medical needs, significant wound-care requirements, diabetes that requires strict monitoring, or dementia requiring unwavering supervision, alternative facilities with tighter staffing, consistent processes, and proven safety cultures are strongly advised. The right choice hinges on whether the family is prepared to shield a loved one from potential gaps through vigilant oversight and firm collaboration with the care team.
253 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
San Jose International (2 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Skyline Healthcare Center in San Jose, CA is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon, cable or satellite TV, a computer center, a dining room, a fitness room, and a gaming room for recreational activities. There is also a fully furnished outdoor space with a garden for residents to enjoy.
Housekeeping services are provided to maintain cleanliness and organization within the community. Each resident has access to their own private bathroom and can enjoy restaurant-style dining in the on-site dining room. Additionally, there is a small library where residents can relax and read.
The assisted living community offers various transportation options, including community-operated transportation and transportation arrangements for non-medical purposes as well as doctors' appointments.
For care services, the Skyline Healthcare Center provides 24-hour call system and supervision to ensure the safety of residents at all times. Assistance is available with activities of daily living such as bathing, dressing, and transfers. Special dietary needs are accommodated with diabetes diets and special dietary restrictions.
Medication management is provided to ensure residents take their medications correctly. A mental wellness program is offered to support the emotional well-being of residents. Meal preparation and service are taken care of by the staff.
A variety of activities are offered within the community including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services are available to assist residents with any requests or needs they may have.
The Skyline Healthcare Center is conveniently located near numerous cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters,and hospitals providing easy access for residents to various amenities outside of the community.
Overall ,the Skyline Healthcare Center provides top-notch care services coupled with an array of amenities designed to enhance the overall quality of life for its residents in San Jose.
This particular neighborhood in San Jose, California offers a convenient and diverse array of amenities for seniors looking to settle down in a vibrant community. With multiple hospitals such as O'Connor Hospital and Valley Health Center Bascom located within close proximity, residents have easy access to medical care. There are also numerous restaurants serving a variety of cuisines, as well as cafes for socializing or enjoying a cup of coffee. Parks like the San Jose Municipal Rose Garden provide opportunities for leisurely walks and enjoying nature. Additionally, there are pharmacies nearby for convenient access to medications, places of worship for spiritual fulfillment, and transportation hubs like the Santa Clara Caltrain Station and San Jose Diridon Station make it easy to travel around the area. Overall, this neighborhood offers a blend of healthcare services, dining options, recreational activities, and transportation convenience that would cater well to seniors looking for a comfortable and engaging living environment.
Skyline Healthcare Center - San Jose is located at 2065 Forest Avenue, San Jose, CA 95128 in Santa Clara County, California
Skyline Healthcare Center - San Jose on seniors.fyi includes 7 photos including images showing interior, building, lobby, lighting, architecture, outdoor, reception desk, chandelier, and more.
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Interior
Building
Architecture
Lighting
Outdoor
Lobby
Hallway
