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2.3 from 71 reviews
5 stars
15
4 stars
6
3 stars
6
2 stars
5
1 stars
39
Overall Review of Skyline Healthcare Center - San Jose
caveat5 reviews mention this
Medication tracking feels inconsistent
Several residents and families report medication timing and approval issues.
Some reviews describe mismatches between documented medication times and what families witnessed, along with shifting explanations when questions were raised. Others mention getting the wrong medication, delayed medication delivery, or trouble with approval steps that affected dosing. A few reviewers also connect these concerns to serious outcomes or avoidable distress, and recommend close monitoring and follow-up.
caveat7 reviews mention this
Call lights and assistance disappoint
Multiple reviews say help requests aren’t answered promptly.
Several reviews say call lights or red-button requests did not result in timely assistance, including nights when residents needed urgent help. Others describe staff appearing preoccupied or ignoring requests, with long waits to get assistance with bathroom needs and basic care. A few reviewers also describe safety breakdowns, such as leaving a bed in the hallway without accessible support.
caveat4 reviews mention this
Hygiene and pests raise concerns
Residents and families describe cleanliness and pest-control problems.
A recurring complaint is poor hygiene and housekeeping, including descriptions of dirty conditions and inadequate cleaning around residents. Some reviewers specifically mention roaches, with one describing a cockroach near medical equipment and another describing German roaches in the facility. A few also tie these cleanliness concerns to a general lack of supplies or follow-through on basic needs.
caveat4 reviews mention this
Diet and insulin support vary
Reviews mention inconsistent diabetes and special-diet support.
Some residents report blood-sugar problems they attribute to missed or delayed insulin administration, including situations where insulin was not given despite elevated readings. Others say diabetic or restricted diets were not followed consistently, and that low-sodium or other special diets were not properly accommodated. A reviewer also describes a concern about being treated with diabetes medication despite not being diabetic.
common8 reviews mention this
CNAs and nurses get praise
Many reviews praise caregivers for kindness, patience, and hands-on help.
A substantial number of reviews describe staff—especially CNAs, nurses, and physicians—as compassionate and attentive. Some families say the team worked together to meet needs quickly, and others highlight responsiveness and cleanliness as part of that positive experience. While other reviews are critical, the overall pattern in the praise-focused reviews is consistent: residents and families feel cared for by the people providing daily support.
caveat3 reviews mention this
Rehab therapy quality is mixed
Therapy experiences range from helpful progress to major frustrations.
Some reviewers say physical therapy and related therapy departments helped them recover and regain function, including being motivated by scheduled sessions. Others describe rehab as inadequate, saying residents did not progress as expected and therapy support was limited compared to what they needed. Taken together, reviews suggest rehab results can depend heavily on the experience described in the stay.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
253 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
San Jose International (2 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
This particular neighborhood in San Jose, California offers a convenient and diverse array of amenities for seniors looking to settle down in a vibrant community. With multiple hospitals such as O'Connor Hospital and Valley Health Center Bascom located within close proximity, residents have easy access to medical care. There are also numerous restaurants serving a variety of cuisines, as well as cafes for socializing or enjoying a cup of coffee. Parks like the San Jose Municipal Rose Garden provide opportunities for leisurely walks and enjoying nature. Additionally, there are pharmacies nearby for convenient access to medications, places of worship for spiritual fulfillment, and transportation hubs like the Santa Clara Caltrain Station and San Jose Diridon Station make it easy to travel around the area. Overall, this neighborhood offers a blend of healthcare services, dining options, recreational activities, and transportation convenience that would cater well to seniors looking for a comfortable and engaging living environment.
Hospitals
O'Connor Hospital (0.2 miles)
Valley Health Center Bascom (0.9 miles)
Carbon Health (4.3 miles)
Valley Medical Center Clinic (4.9 miles)
Restaurants
Din Tai Fung (0.5 miles)
Shake Shack (0.5 miles)
King's Fish House (0.6 miles)
Showplace Icon 8857 (0.7 miles)
The Cheesecake Factory (0.7 miles)
Yard House (0.7 miles)
Meso Modern Mediterranean (0.9 miles)
Parks
San Jose Municipal Rose Garden (0.6 miles)
Frank M Santana Park (0.8 miles)
Reed Street Dog Park (2.3 miles)
Central Park (2.4 miles)
Maywood Park (2.9 miles)
Earl J Carmichael Park (3.4 miles)
Machado Park (3.7 miles)
Physicians
South Bay Allergy and Asthma Group (0.8 miles)
Santa Clara Valley Speciality Center (0.9 miles)
Shen Medicine Pediatrics and Associates (1.1 miles)
Skyline Healthcare Center - San Jose on seniors.fyi includes 7 photos including images showing interior, building, lobby, lighting, architecture, outdoor, chandelier, spacious, and more.
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253 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
San Jose International (2 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Specialized memory care with dedicated staff, engaging activities, clean surroundings, and a convenient location.
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