Maxim Healthcare in San Jose, CA

Pros

• Maxim Healthcare is a supportive and responsive agency for family care needs.
• Taline, the coordinator, is prompt with calls and arranges care providers to satisfaction.
• Maxim's caregivers are attentive, supportive, and helpful.
• Maxim is a great agency to work with, consistently helping families in need; Jennifer and Kimberly are respectful and patient.
• Maxim Respite Caregivers are up to date with required credentials.
• The one-on-one family meeting model helps ensure a good nurse?family fit.
• The Maxim team is fast, efficient, and well organized, with strong communication.
• The San Jose office has been extremely supportive and helpful.
• Maxim provides excellent home care with friendly, helpful office staff and nursing care.

Cons

• They describe Maxim as the worst company they've ever encountered for their autistic child, due to frequent turnover of RBTs and BCBA staff.
• They allege Maxim prioritizes profit over the child's learning, accusing RBTs of being irresponsible and only caring about data.
• They report payroll issues, including hours missing from their paycheck and unexplained insurance deductions.
• They label Maxim as the most corrupt agency in the business and urge others to stay away.
• They warn that Maxim is unprofessional and may steal applicants' personal information during the hiring process.

Review

Maxim Healthcare in San Jose is best suited for families that need reliable, in-home private-duty nursing and respite care with a strong, hands-on support system. The local team earns praise for fast, responsive coordination and careful caregiver matching, with Taline often cited as prompt and effective. Families repeatedly highlight attentive, compassionate caregivers and a front office willing to go the extra mile. This program works well for those who want a collaborative process that treats caregiver placement as a true fit between nurse, family, and client, rather than a simple placement service.

Alternatives should be considered by families who prize absolute staffing stability, flawless payroll, and a meticulous, unambiguous track record on compensation and scheduling. A notable subset of reviews points to payroll discrepancies and hours that vanish or are misapplied, raising concerns about consistency and trust in administration. Some postings suggest turnover among recruiters and variable management accessibility, which can undermine continuity during ongoing caregiving. A few extreme reviews touch on abuse, scams, or systemic disorganization; while these represent minority voices, they signal the importance of due diligence and clear expectations before selecting a provider.

Even with those warnings, the core strengths of Maxim create a meaningful offset to many of the concerns. The one-on-one family meeting model helps ensure the caregiver and household energy align from the outset, a process repeatedly described as essential for long-term compatibility. The rapid onboarding, demonstrated professionalism of caregivers, and the office's proactive problem-solving contribute to a sense of security for families navigating complex care needs. For respite and fluctuating hour requirements, Maxim's capacity to adjust coverage and backfill quickly reduces gaps and disruption, which is a decisive advantage when schedules or emergencies demand swift changes.

The review landscape does carry persistent cautions that cannot be ignored. Several accounts describe pay-processing friction and unclear deductions, which understandably erode confidence if not promptly and transparently resolved. New-hire churn and recruiter turnover emerge as risk factors that can dilute continuity of care, particularly for families seeking stability over months or years. A few posts present management as hard to reach during critical moments, a friction point when adjustments are necessary. While the most incendiary allegations about abuse or scams appear in a minority of voices, they reinforce the need for thorough vetting, explicit terms, and ongoing communication.

For many families, the positives vividly outweigh the negatives when a trusted caregiver is established and the office relationship is consistently strong. Praise for individuals like Emily and Gina, and for Brendon as a handler of complex needs, underscores how a devoted team can become an integral part of daily life. The consistent theme is care teams that feel engaged, reliable, and flexible, able to adapt as conditions evolve and as a family's priorities shift. The one-on-one model and the willingness to listen to concerns translate into meaningful, lasting bonds where care feels personalized rather than generic.

Decision-makers should approach Maxim with a disciplined plan to maximize stability. Secure a dedicated coordinator and insist on a clear, written care plan with a defined trial period to verify fit. Demand weekly progress updates and explicit backup arrangements to cover vacations or illnesses. Before starting, insist on an in-home assessment and caregiver interviews to ensure compatibility, and insist on transparent timesheet and payroll procedures to prevent surprises. If, after a structured trial, staffing remains inconsistent or payroll questions persist, it is prudent to compare alternatives with proven stability and predictable costs. The right choice balances compassionate, capable in-home care with dependable operations, and Maxim can deliver that balance when navigation emphasizes clear expectations and vigilant oversight.

This part of San Jose, California offers a convenient and diverse range of amenities for seniors looking to settle in the area. With multiple pharmacies such as CVS Pharmacy and Walgreens within close proximity, accessing medications and healthcare essentials is made easy. There are also various dining options nearby, including Yard House, The Cheesecake Factory, and Fogo De Chao, providing a selection of culinary experiences. For medical needs, there are reputable physicians like Shen Medicine Pediatrics and Associates within reach. Additionally, parks like Frank M Santana Park and San Jose Municipal Rose Garden offer opportunities for outdoor recreation and relaxation. Public transportation options are readily available with the Santa Clara Caltrain Station and Santa Clara Transit Center in close proximity. Overall, this area provides a well-rounded environment with convenient services and facilities for seniors to enjoy a comfortable lifestyle.

Pharmacies

• CVS Pharmacy (0.1 miles)
• Walgreens (0.4 miles)
• CVS Pharmacy (1 miles)
• Rite Aid (1.6 miles)
• CVS Pharmacy (1.7 miles)
• Walgreens (2 miles)
• Walgreens (2.1 miles)

Restaurants

• Yard House (0.2 miles)
• The Cheesecake Factory (0.2 miles)
• Showplace Icon 8857 (0.2 miles)
• Fogo De Chao (0.2 miles)
• King's Fish House (0.3 miles)
• Meso Modern Mediterranean (0.3 miles)
• Shake Shack (0.3 miles)

Physicians

• Shen Medicine Pediatrics and Associates (0.2 miles)
• South Bay Allergy and Asthma Group (1.1 miles)
• Santa Clara Valley Speciality Center (1.1 miles)
• Allergy & Asthma Associates Of Northen California (1.5 miles)
• Ear Associates & Rehabilitation Services (1.5 miles)
• Obstetrix Medical Group (2.2 miles)
• Palo Alto Medical Foundation (2.4 miles)

Parks

• Frank M Santana Park (0.5 miles)
• San Jose Municipal Rose Garden (1.4 miles)
• Central Park (1.9 miles)
• Maywood Park (2.1 miles)
• Reed Street Dog Park (2.4 miles)
• Earl J Carmichael Park (2.8 miles)
• Machado Park (3.3 miles)

Hospitals

• O'Connor Hospital (0.7 miles)
• Valley Health Center Bascom (1.2 miles)

Cafes

• Coffee & Water Lab (1.5 miles)
• Starbucks (1.6 miles)
• Starbucks (2.5 miles)
• Philz Coffee (2.7 miles)
• Apple Park Café (3.1 miles)
• Nirvana Soul (3.5 miles)
• Roy's Station Coffee & Tea (3.5 miles)

Places of Worship

• Calvary United Methodist Church (1.8 miles)

Transportation

• Santa Clara Caltrain Station (2.2 miles)
• Santa Clara Transit Center (2.2 miles)
• San Jose Diridon Station (2.7 miles)
• Apple Park Transit Center (3.2 miles)
• Norman Y. Mineta San Jose International Airport (SJC) (3.3 miles)
• The Club at SJC (3.3 miles)
• Terminal A (3.4 miles)

Theaters

• Pruneyard Cinemas (2.6 miles)
• AMC Mercado 20 (4.9 miles)