A Grace Sub Acute & Skilled Care

Save

  • Interior

    A hospital hallway lined with medical carts and a wheelchair.

  • Building

    A mid-century modern office building with glass windows and surrounding trees.

  • Trees

    A serene courtyard with trees and seating areas in an outdoor setting.

  • Entrance

    A storefront with glass doors, featuring various signs and advertisements.

  • Exercise Equipment

    A rehabilitation gym featuring exercise equipment and ballet barres for therapy.

  • Wheelchair

    Healthcare workers assist an elderly woman in a wheelchair down a hospital corridor.

A Grace Sub Acute & Skilled Care

1250 South Winchester Boulevard, San Jose, CA 95128

For more information about senior living options: (844) 490-3973

2.2 from 32 reviews
5 stars
8
4 stars
2
3 stars
0
2 stars
1
1 stars
21

Skilled Nursing Facility

Overall Review of A Grace Sub Acute & Skilled Care

Pros

  • pro The staff are described as warm, compassionate, professional, and genuinely caring.
  • pro The nurses, respiratory team, wound care specialists, and physical and speech therapists are praised as exceptional, attentive, and responsive.
  • pro Ray and Melissa are commended for their hard work coordinating with vendors and handling insurance during discharge.
  • pro The rehab team is credited with helping patients regain independence and progress in recovery.
  • pro The administrator and social services are recognized for being helpful, attentive, and supportive to families.
  • pro The facility is described as clean and well-maintained, with maintenance promptly addressing issues to support patient care.
  • pro Communication and professionalism are highlighted as standout strengths throughout the care journey.

Cons

  • pro Some CNAs are extremely rude and talk disrespectfully to patients.
  • pro Staff leave patients in soaked or soiled diapers.
  • pro The facility should be sued and reported to the state board for malpractice and how they talk to the sick and dying people.
  • pro It is described as a dumping ground to send patients to the grave.
  • pro The facility is a disgrace and no staff give a damn.
  • pro The physio therapist is described as lazy and not bothered to help patients progress.
  • pro The feeding tube/food peg is used in a way that keeps patients bedridden and is viewed as a money-driven tactic.
  • pro Patients are left in rooms in the dark all day, indicating neglect.
  • pro The staff are abusive toward patients.

Review

Across the collection of experiences shared about A Grace Sub Acute & Skilled Nursing Care, a striking mix of praise and concern emerges. Many families describe a facility that, despite some physical crowding and the need for refurbishing in parts, repeatedly delivers compassionate, attentive care. Several reviewers emphasize how responsive maintenance crews were when issues arose, but what stood out most were the people - the CNAs, LVNs, and RNs - whose dedication and communication left a lasting impression. In many accounts, staff members explained what they were about to do before doing it, which helped families feel informed and reassured about their loved ones' care. For several families, the quality of care translated into trust: a sense that their relatives were not just patients but valued individuals receiving thoughtful, steady attention.

In one set of accounts, the discharge process is highlighted as a notably stressful logistics challenge, with Ray and Melissa playing pivotal roles in coordinating vendors and navigating insurance hurdles. Yet even amid the insurance headaches, these families felt their loved ones had received good care and formed friendly connections with staff. A recurring thread in these stories is the feeling of being supported by an engaged, patient-centered team that communicates openly and works to ensure a smooth transition from facility to home care. The caregivers' attentiveness and the timely responsiveness of the care team appear consistently as reasons families say their loved ones progressed in meaningful ways during rehab and recovery.

Several reviews focus on the breadth of clinical expertise within A Grace. Families recount positive experiences not only with nursing staff but with the broader rehabilitation team - nurses, respiratory therapists, wound care specialists, and the physical, occupational, and speech therapists. The therapists are frequently described as attentive, responsive, and willing to go above and beyond to answer questions and address needs. While one reviewer notes that access to physicians and specialty doctors could be improved, the consensus across many testimonies is that the on-site medical and rehab teams are capable and compassionate, delivering what families view as a high standard of care during a critical period of recovery.

Positive reflections also extend to the administrative and social services sides of the operation. Several reviews single out particular administrators and social workers by name, praising their empathy, problem-solving, and clear communication. Comments from families about the social services department describe gracious, proactive support for both patients and families, helping navigate the complex realities of rehab timelines, discharge planning, and ongoing care needs. The sense that the facility's leadership and social work teams are aligned with patient-centered goals - keeping families informed and involved - recurs as a meaningful theme across multiple accounts.

Amid the abundance of favorable impressions, there are also strong, pointed criticisms that deserve attention. A subset of reviewers portrays a starkly different reality: claims of abusive or neglectful behavior by some CNAs, with accusations of leaving patients unattended, failing to respond to calls, and speaking to patients in disrespectful ways. Some reviewers describe encounters where calls for attention went unmet and concerns about the daily dignity and comfort of residents were not adequately addressed. Statements of anger and frustration also appear, including explicit warnings to other families and threats to report to the state board. While these accounts are singular and intense, they reflect a real and deeply felt fear that some caregivers did not treat residents with the care or respect they expected.

Across the more critical voices, specific anecdotes illustrate the intensity of concern. One reviewer recounts witnessing what they viewed as neglect in routine care, with patients left in diapers for extended periods and a perception that staff could be dismissive when families attempted to advocate for their loved ones. Other reviewers question the quality of therapy and communication, with one account describing a particular physiotherapist as lacking empathy and failing to meet expectations for progressive rehabilitation. There are also pointed criticisms about certain daily practices - such as the use of feeding tubes or feeding assistance methods and the routine use of stool softeners - described by some families as either necessary inconveniences or, to the critic, mechanisms to keep patients bed-bound. In these voices, the belief that financial or insurance considerations sometimes drive care decisions is a recurring theme, fueling mistrust and calls for closer scrutiny from oversight bodies.

What emerges from the blend of praise and controversy is a picture of a facility that can deliver high-caliber care and genuine compassion in many situations, yet also faces serious, multi-faceted concerns raised by other families. The positive narratives emphasize warmth, thorough communication, team-based rehab, and a leadership cadre that appears to be attentive and committed to patient well-being. The more negative narratives stress perceived lapses in basic dignity, consistent responsiveness, and individualized attention, along with doubts about certain clinical practices and the influence of administrative pressures on day-to-day care. Readers come away with a nuanced understanding: A Grace may be a place where dedicated professionals help patients make meaningful progress and where families feel heard and supported, but there are also experiences that raise legitimate questions about consistency, staff behavior, and the adequacy of oversight in a setting designed to care for some of the most vulnerable individuals.

Ultimately, families describe a facility that can feel like both a lifeline and a source of real anguish, depending on who is care for, when, and under which circumstances. The narratives converge on one hopeful truth: consistent, compassionate communication and stable, accountable care teams matter profoundly for the experience of patients and their families. When those elements align - strong nursing and rehab staff, effective discharge planning, and accessible, compassionate leadership - the facility earns high praise and confidence that loved ones are in capable hands. When they fall short - whether in day-to-day care interactions, responsiveness, or certain clinical practices - the impact is equally clear and resonant, prompting calls for stronger oversight, enhanced training, and a recommitment to the dignity and comfort of every resident.

Features

Housing

  • 166 resident community capacity 166 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • San Jose International (4 miles away) San Jose International (4 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

A Grace Sub Acute & Skilled Care in San Jose, CA is a premier assisted living community that offers a wide range of amenities and care services to cater to the needs of its residents. Our community is designed to provide comfort, convenience, and a high quality of life for seniors.

In terms of amenities, we have a beauty salon where residents can get pampered and look their best. Our community operated transportation service ensures that residents can easily get around town for various errands and appointments. For those who wish to stay connected, we have a computer center with Wi-Fi/high-speed internet access. Our dining room offers restaurant-style dining with delicious meals prepared by our skilled chefs. Residents can also enjoy some leisure time at our gaming room, small library or outdoor spaces such as the garden.

Our care services are available 24 hours a day and include assistance with activities of daily living such as bathing, dressing, and transfers. Our dedicated staff members are always on hand to provide medication management and ensure the well-being of our residents. We also offer specialized diets for those with diabetes or other dietary restrictions.

We understand the importance of staying active and engaged in a community setting. That's why we provide concierge services to assist residents in planning their daily activities and scheduled daily activities for socialization and entertainment purposes. Fitness programs are also available to help residents maintain their physical health. Planned day trips and resident-run activities further enhance the sense of community within our assisted living facility.

With 13 cafes, parks, pharmacies, restaurants nearby, residents have plenty of options for outings and accessing essential services. Transportation arrangements are readily available for non-medical purposes as well as visits to doctors' offices or hospitals when needed.

At A Grace Sub Acute & Skilled Care in San Jose, CA, we strive to create an environment that promotes overall wellness while providing compassionate care in a comfortable setting.

Nearby Places of Interest

Physicians

  • Ear Associates & Rehabilitation Services (0.1 miles)
  • Obstetrix Medical Group (1 miles)
  • Santa Clara Valley Speciality Center (1.2 miles)
  • South Bay Allergy and Asthma Group (1.3 miles)
  • Shen Medicine Pediatrics and Associates (1.4 miles)
  • Allergy & Asthma Associates Of Northen California (1.6 miles)
  • Comprehensive Pain Management Center (2.7 miles)

Pharmacies

  • Rite Aid (0.2 miles)
  • Walgreens (0.6 miles)
  • CVS Pharmacy (1.3 miles)
  • CVS Pharmacy (1.5 miles)
  • CVS Pharmacy (1.8 miles)
  • Walgreens (1.8 miles)
  • Walgreens (2 miles)

Parks

  • Frank M Santana Park (1.1 miles)
  • San Jose Municipal Rose Garden (2.4 miles)
  • Maywood Park (2.8 miles)
  • Central Park (3.1 miles)
  • Houge Park (3.2 miles)
  • Earl J Carmichael Park (3.9 miles)
  • Reed Street Dog Park (3.9 miles)

Restaurants

  • Meso Modern Mediterranean (1.1 miles)
  • Fogo De Chao (1.2 miles)
  • Pacific Catch (1.3 miles)
  • Orchard City Kitchen (1.3 miles)
  • Yard House (1.4 miles)
  • The Cheesecake Factory (1.5 miles)
  • King's Fish House (1.5 miles)

Hospitals

  • Valley Health Center Bascom (1.3 miles)
  • O'Connor Hospital (1.8 miles)

Theaters

  • Pruneyard Cinemas (1.3 miles)

Cafes

  • Philz Coffee (1.4 miles)
  • Coffee & Water Lab (1.7 miles)
  • Starbucks (2.2 miles)
  • Starbucks (2.4 miles)
  • Starbucks (2.6 miles)
  • Starbucks (3.4 miles)
  • Apple Park Café (3.7 miles)

Places of Worship

  • Calvary United Methodist Church (2.8 miles)

Transportation

  • San Jose Diridon Station (3.2 miles)
  • Santa Clara Caltrain Station (3.6 miles)
  • Santa Clara Transit Center (3.6 miles)
  • Apple Park Transit Center (3.8 miles)
  • Norman Y. Mineta San Jose International Airport (SJC) (4.7 miles)
  • The Club at SJC (4.7 miles)
  • Terminal A (4.8 miles)

Frequently Asked Questions

Where is A Grace Sub Acute & Skilled Care?
What photos are available for A Grace Sub Acute & Skilled Care in San Jose, California?

Nearby Communities

Skilled Nursing Facility in Nearby Cities

Related Resources

  • obtaining power of attorney without consentA Comprehensive Exploration of Common Misunderstandings about Powers of Attorney

    The article clarifies common misconceptions about Powers of Attorney (POA), highlighting the necessity of the principal's consent, the limitations on an agent's authority, and the importance of mental capacity when signing. It also distinguishes between various types of POAs, addresses concerns about potential abuse, and emphasizes the need for legal consultation to ensure valid and up-to-date documents.

  • senior move managementSenior Move Management: Understanding the Role, Value, and Associated Costs

    Senior move management provides specialized support for older adults relocating by assisting with logistics, emotional challenges, and downsizing decisions to ensure a smooth transition to new living environments. These services address the unique needs of seniors and have become increasingly important as baby boomers retire and seek to downsize.

  • weight training for seniorsWeight Training for Seniors: Building Strength and Vitality

    Weight training is vital for seniors to maintain muscle mass, bone density, and overall health, combating age-related declines through customized resistance exercises that enhance balance and well-being. Safe routines should start with realistic goals and proper form, while emphasizing gradual progress and consultations with healthcare providers to ensure safety and effectiveness.