Villa Verde Apartments

Pros

• The complex is described as hassle-free with efficient management and reliable maintenance.
• Residents praise speedy maintenance and attentive staff.
• Staff members Stas and Liz are highlighted as helpful and responsive.
• The property is perceived as well cared-for, with favorable views and clean facilities.
• Move-in is easy, and office staff are responsive, especially during challenging times.
• Rent is considered reasonable, and maintenance has provided upgrades like a new refrigerator.
• A friendly, attentive property manager, a quiet environment, and a sense of safety are noted by residents.
• Several residents report willingness to renew their lease due to positive experiences.

Cons

• The complex suffers from a roach infestation in the apartments and on the roof, with maintenance described as terrible.
• The management is useless and disrespectful to tenants; maintenance takes forever to fix issues.
• The property is dirty and not well cared for, with ongoing roach problems.
• Essential appliances, such as the stove, fail to work and are not promptly repaired.
• The elevator has not worked for over a year, creating safety hazards, and issues with the boiler room and fires are not addressed.
• The pool area is dirty and neglected.
• The buildings are old and worn out, with outdated fixtures and sometimes no AC or unreliable hot water.
• The complex charges high deposits and does not return them.
• The property experiences thefts and management is uncaring.

Review

West Village Apartments tell a tale of two real experiences, sometimes within the same building and often from the same season. For some residents, living here has felt surprisingly hassle-free, with management that runs smoothly and maintenance that is reliable and responsive. They speak of a convenient move-in process, office staff who are approachable and attentive, and a sense that the property is well cared for. In these accounts, the team, including individuals like Stas and Liz, is praised for returning calls promptly, addressing questions quickly, and treating tenant needs with a genuine sense of service. These residents highlight clean common areas, a reasonable rent, and a feeling of safety and comfort that makes the unit feel like home. They note that maintenance can be quick to fix issues, that appliances are replaced when necessary, and that the overall environment feels friendly, with neighbors who look out for one another. For many, the value is clear: a pleasant place to live at a price that feels fair, with an on-site presence that helps them feel secure.

In several glowing reviews, residents emphasize specific conveniences that elevate daily life. Some point to the comfort of a good view and pleasant washrooms, which add to the sense of a well-kept place to call home. A number of tenants recount easy move-ins and reliable service during special circumstances, such as the pandemic, when office staff reportedly went above and beyond. The praise extends to practical wins: a newer refrigerator installed after a request, and maintenance visits that are timely enough to keep the routine running without major disruptions. Rent is repeatedly described as reasonable, reinforcing the impression that the apartments offer solid value. In these narratives, the property feels like a stable, manageable home where issues are acknowledged and handled with a degree of care that makes tenants want to renew their leases.

Yet these same apartments are also the site of strong dissatisfaction and sharp warnings. The other side of the story centers on persistent pest problems, notably cockroach infestations that extend beyond living spaces to roofs. Several reviews describe roaches as a chronic issue, paired with a sense that management does not address tenant concerns quickly or effectively. Some tenants report long lapses before any action is taken, with examples of essential amenities not functioning for days or even longer - such as stoves that fail to be repaired despite assurances that someone is on the way. A recurring complaint is the overall upkeep of the property: apartments that feel dirty, pools that resemble dirt pits, and outdoor spaces that look neglected. The sense of ongoing neglect is reinforced by comments about aging infrastructure, from dated vanities and appliances inside units to an elevator that has been out of service for an extended period, raising safety concerns for residents.

Safety, reliability, and the responsiveness of management are other focal points of the negative feedback. Several reviewers describe rude or inattentive staff, with some claiming that management treats tenants as if their needs don't matter. There are mentions of excessive security deposits and fears that the money won't be returned, as well as incidents that raise questions about the building's upkeep and safety - fires linked to old stoves, and the real possibility that overlooked problems could escalate into more serious hazards. A few reviews explicitly caution potential renters to look elsewhere, arguing that the combination of high rent with poor maintenance and a perceived lack of accountability makes the property an unsafe bet for many households.

Between these two strong narratives lies a more nuanced middle ground. Some tenants acknowledge that the building is aging and that management has begun to address certain issues, suggesting that improvements are possible and worth watching. They advise readers not to rely on a single perspective and to judge for themselves by visiting, speaking with current residents, and assessing how the management responds to problems as they arise. In these comments, there is a belief that genuine care can emerge in the right circumstances, even if past experiences have fallen short in many of the same ways.

Overall, West Village Apartments emerge as a place of contrasts. For some tenants, the experience is highly favorable: a well-priced home with efficient management, responsive maintenance, and a sense of community where staff like Stas and Liz are approachable and helpful. For others, the same address represents persistent frustrations: recurring roach infestations, long delays in repairs, aging infrastructure, and concerns about safety and neglect. The spectrum of reviews suggests that individual experiences may hinge on specific units, the particular staff members involved, and how proactively management addresses problems as they arise. Prospective residents would likely benefit from direct conversations with current tenants, a close look at the condition of their intended unit, and a candid discussion with management about response times, pest control, and the steps being taken to modernize and maintain the property.

This part of San Jose, California, offers a convenient and vibrant environment for senior living. With pharmacies like Rite Aid, Walgreens, and CVS Pharmacy nearby, accessing necessary medications and health care services is easily manageable. Additionally, there are reputable physicians in the area such as Ear Associates & Rehabilitation Services and Shen Medicine Pediatrics and Associates for quality medical care. The neighborhood also boasts a variety of dining options ranging from Pacific Catch to Fogo De Chao, ensuring a diverse culinary experience. For leisure activities, residents can enjoy movie outings at Pruneyard Cinemas or unwind at parks like Frank M Santana Park and San Jose Municipal Rose Garden. Transportation options are also plentiful with access to San Jose Diridon Station and Apple Park Transit Center. Overall, this neighborhood provides convenience, healthcare access, dining options, recreational opportunities, and transportation ease for a comfortable senior living experience.

Pharmacies

• Rite Aid (0.2 miles)
• Walgreens (0.4 miles)
• CVS Pharmacy (1.3 miles)
• CVS Pharmacy (1.4 miles)
• Walgreens (1.6 miles)
• CVS Pharmacy (1.8 miles)
• Walgreens (2.1 miles)

Physicians

• Ear Associates & Rehabilitation Services (0.3 miles)
• Obstetrix Medical Group (1.1 miles)
• Santa Clara Valley Speciality Center (1.6 miles)
• Allergy & Asthma Associates Of Northen California (1.6 miles)
• Shen Medicine Pediatrics and Associates (1.7 miles)
• South Bay Allergy and Asthma Group (1.7 miles)
• Comprehensive Pain Management Center (2.5 miles)

Restaurants

• Orchard City Kitchen (1.3 miles)
• Pacific Catch (1.3 miles)
• Meso Modern Mediterranean (1.4 miles)
• Fogo De Chao (1.5 miles)
• Yard House (1.7 miles)
• The Cheesecake Factory (1.8 miles)
• King's Fish House (1.8 miles)

Theaters

• Pruneyard Cinemas (1.3 miles)

Cafes

• Philz Coffee (1.4 miles)
• Coffee & Water Lab (1.7 miles)
• Starbucks (2 miles)
• Starbucks (2.3 miles)
• Starbucks (2.9 miles)
• Apple Park Café (3.7 miles)
• Starbucks (3.7 miles)

Parks

• Frank M Santana Park (1.5 miles)
• San Jose Municipal Rose Garden (2.7 miles)
• Maywood Park (2.9 miles)
• Houge Park (3 miles)
• Central Park (3.2 miles)
• Earl J Carmichael Park (4 miles)
• Portal Park (4.1 miles)

Hospitals

• Valley Health Center Bascom (1.6 miles)
• O'Connor Hospital (2.2 miles)

Places of Worship

• Calvary United Methodist Church (3.2 miles)
• Presbyterian Church of Los Gatos (4.6 miles)

Transportation

• San Jose Diridon Station (3.5 miles)
• Apple Park Transit Center (3.8 miles)
• Santa Clara Caltrain Station (3.9 miles)
• Santa Clara Transit Center (3.9 miles)