Mission Hills Post Acute Care in San Diego, CA
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3680 Reynard Way, San Diego, CA 92103
For more information about senior living options: (844) 490-3973
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The staff are professional and compassionate. The facility is very clean and well run. The staff are friendly, respectful, and kind. The environment is peaceful and welcoming, with attentive care. The therapy team is absolutely fantastic. Mission Hills Post Acute Care truly cares about its patients and treats families like part of the community. Daniel Ortiz provides excellent care as a CNA. Sydelle is consistently kind, welcoming, and empathetic toward patients and families. The staff go above and beyond for the residents. The facility is highly recommended by families and loved ones.
A reviewer describes the facility as severely abusive, citing videos of abuse by CNAs and nurses and alleging pain medications were abruptly discontinued. A reviewer warns families not to bring a loved one there, saying staff do not care and patients are left in bed without checks. They claim bedsores developed during rehab and that there was poor communication about care plans. They say the therapy department staff are rude and unhelpful. There are accusations of wrongful billing and cash-only charges for services not covered by insurance. Pain medications were withheld or not replaced, according to a reviewer. A reviewer describes the experience as depressing and claims it made their relative sicker.Mission Hills Post Acute Care in San Diego is best suited for seniors who are recovering from surgery, a fall, or an acute illness and need skilled nursing with a robust rehabilitation focus. It is especially well-matched for families prioritizing a strong therapy program (PT/OT), a clean and orderly environment, and staff who are consistently described as compassionate, responsive, and focused on progress. Residents who benefit from social services support, family-inclusive communication, and a community atmosphere where staff treat healing as a team effort will feel the strongest alignment here. The facility shines when the goal is to move from hospital to home with tangible gains in strength, mobility, and independence.
Those who may want to consider alternatives include families with a top priority on flawless, error-free medical management and uniform staffing around the clock. A few reviews highlight variability in bedside oversight, with concerns about pain control, timely responses to call bells, and occasional lapses in communication. For anyone who cannot tolerate even occasional gaps in care or who needs stringent, zero-tolerance policies around medication management, exploring other options may be prudent. Additionally, families watching expenses closely should verify transportation charges and any cash-based services, as some reviews flag additional costs beyond standard coverage. In short, while many praise the culture and outcomes, attention to medical consistency and budget logistics matters.
The strongest pros at Mission Hills offset many of the potential drawbacks through several durable strengths. The facility consistently earns praise for cleanliness, organization, and a calm, home-like environment. The therapy team and nursing staff receive repeated endorsements for professionalism, empathy, and efficacy; residents and families point to meaningful progress in mobility and daily functioning. Family members note reliable communication, quick responsiveness, and practical support from social work and case management. The level of care appears to translate into real-world results, with stories of discharge home strengthened, return-to-function milestones met, and patients feeling "part of a caring community" during rehab. These positives anchor a compelling case for choosing Mission Hills when rehabilitation recovery is the primary aim.
At the same time, certain cons recur in a minority of reviews and deserve attention in risk assessment. Several accounts describe gaps in real-time care - delayed responses, difficulties with pain management, and occasional concerns about staff attitudes on night shifts. Bedsores or wound issues are mentioned by some families, and there are outlier reports of perceived miscommunication or care plans not being followed promptly. While these voices are not the majority, they establish a pattern that cannot be ignored. For families weighing this community, a proactive care strategy is essential: insist on clear daily goals, a dedicated point person for updates, and scheduled care planning meetings that document progress and any red flags. Proactive oversight can preserve the strengths while addressing the imperfect experiences noted by a subset of residents and families.
To evaluate Mission Hills effectively, prospective residents should press for specifics that align with the observed strengths and weaknesses. Ask about the rehab team's availability and treatment cadence, the process for changing rooms if roommate dynamics become disruptive, and the exact protocol for pain management and medication reconciliation. Seek details on how care conferences are organized, who leads them, and how family input is incorporated into daily and weekly plans. Request a tour during a typical shift to observe call-light response times, CNA coverage, and the overall pace of the floor. Clarify transportation and ancillary costs, and verify that dietary preferences and restrictions are documented and honored by the kitchen. In short, verify that the system - therapy excellence, responsive nursing, and transparent communication - remains consistent across all shifts.
The bottom line is practical and decisive: Mission Hills Post Acute Care is a compelling choice for families prioritizing strong rehabilitation outcomes, a clean and welcoming environment, and a staff culture that many families describe as genuinely caring. It is less ideal for those who require flawless, constant medical management and universal, step-by-step consistency in every interaction. For families leaning into the facility's rehab strengths, the next moves are straightforward: arrange a comprehensive visit with the therapy director, request detailed care-conference scheduling, confirm all potential ancillary costs up front, and set up a clear family communication plan. With those guardrails, Mission Hills can deliver meaningful recovery and a supportive, almost familial atmosphere that many reviewers credit with making a difficult transition considerably easier.
75 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
San Diego International-Lindbergh (1 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Mission Hills Post Acute Care in San Diego, CA is a vibrant assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon where residents can relax and pamper themselves, as well as cable or satellite TV for entertainment. Community operated transportation is available for outings and appointments, and there is also a computer center for residents to stay connected with loved ones.
Dining at Mission Hills Post Acute Care is a delightful experience, with a restaurant-style dining room offering delicious meals prepared by skilled chefs. Special dietary restrictions are accommodated to ensure that everyone's nutritional needs are met.
A variety of recreational activities are available to keep residents active and engaged. There is a fitness room for exercise enthusiasts, as well as gaming rooms and a small library for leisurely pursuits. Planned day trips and resident-run activities provide opportunities for social interaction and exploration.
The community boasts beautiful outdoor spaces including gardens where residents can enjoy nature and relaxation. Housekeeping services ensure that the living environment remains clean and comfortable.
For those in need of assistance with daily tasks, the dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that medications are taken correctly.
Mission Hills Post Acute Care understands the importance of mental wellness, which is why they offer a mental wellness program to support residents' emotional well-being.
Convenience is key at Mission Hills Post Acute Care, with move-in coordination services available to ease the transition. Transportation arrangements (both medical and non-medical) can be made for appointments or outings.
Wi-Fi/high-speed internet access throughout the community allows residents to stay connected online.
Additionally, Mission Hills Post Acute Care benefits from its prime location. There are numerous cafes, parks, pharmacies, restaurants, theaters, hospitals nearby – providing easy access to various amenities within the vibrant San Diego community.
Overall, Mission Hills Post Acute Care is a warm and inviting assisted living community that offers exceptional amenities and care services to ensure the comfort, safety, and happiness of its residents.
Mission Hills Post Acute Care is located at 3680 Reynard Way, San Diego, CA 92103 in San Diego County, California
Mission Hills Post Acute Care on seniors.fyi includes 18 photos including images showing interior, exercise equipment, building, parking, trees, garden, rehabilitation, decor, and more.
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Interior
Outdoors
Decor
Living Room
Building
Trees
Windows
Dining
Garden
Entrance
Bookshelves
Exercise Equipment
Gym
Healthcare
