Mission Hills Post Acute Care in San Diego, CA
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Information last verified:
3680 Reynard Way, San Diego, CA 92103
For more information about senior living options: (844) 490-3973
The staff are friendly, helpful, and professional. The facility is clean, well maintained, and welcoming. The therapy team is dedicated, skilled, and instrumental in patients’ recovery. The nurses provide compassionate, attentive care and put the patient first. Families feel welcomed, supported, and valued by the staff. The receptionists and social services teams are empathetic and responsive. The environment is calm, homey, and conducive to healing. The meals are balanced and nutritious, supporting residents’ well-being. The care team is highly recommended by families for reliable, attentive care.
They describe the facility as severely abusive, with videos showing abusive behavior by CNAs and nurses and a denial of basic pain control. They claim a loved one was discharged without pain meds and that meds were destroyed or not replaced by staff. They report a patient waited two hours for help after calling, with no one responding. They warn others not to send loved ones there, calling it a depressing place that worsened their family member’s condition. They allege staff were unprofessional and rude, with inappropriate or biased questions and behavior. They describe bedsores developing quickly and poor communication about care plans and medical follow-up.Mission Hills Post Acute Care in San Diego is best suited for families seeking a rehab-driven path back to independence after hospitalization. This community consistently attracts seniors who need skilled nursing plus intensive physical and occupational therapy, with an emphasis on getting patients back on their feet and home again. The core strength lies in the therapy teams and the nursing staff, who are repeatedly described as caring, capable, and deeply committed to actionable progress. For families prioritizing a warm, professional environment where clinicians coordinate around a clear rehabilitation plan, Mission Hills offers a compelling trajectory: steady mobility gains, improved endurance, and a sense of functioning rather than mere custodial care.
Those who may want to consider alternatives include families with non-negotiable needs around pain control, medication oversight, or safety culture. A few reviews raise red flags about inconsistent responses to call lights, occasional questions about pain management, and even severe abuse allegations. While these are not universal, they are serious enough to warrant additional scrutiny. Similarly, if dietary preferences are nontrivial for a loved one or if cost transparency and transportation charges are central in the decision, those factors could tilt the balance toward other options. In short, if reliability of daily communication, unwavering safety, and predictable governance are paramount, it is wise to compare with facilities that have fewer, or more consistently documented, incident reports.
The strongest payoffs at Mission Hills come from its robust therapy program and the palpable dedication of staff. Families repeatedly credit dramatic functional gains: patients who arrive barely able to move leave with restored strength, walking again, and with regained confidence about returning home. Specific therapy teams are highlighted as transformative, therapists like Sonya, Katie, Karen, Keenan, and Emily, along with the PT/OT crews, are cited for education, diligence, and outcomes. Nurses and CNAs frequently earn praise for problem-solving, responsiveness, and kindness, with individual team members named as standout assets. The care culture centers on “the patient first,” and the results echo that ethos in discharge readiness and ongoing activity. Cleanliness, efficient operations, and a generally calm, homey environment further support recovery by reducing stress during a vulnerable period.
Yet, the experience is not without notable caveats. Across reviews, food quality emerges as a commonly cited disappointment, palatable nutrition matters for recovery, weight maintenance, and mood, and this shortfall can blunt otherwise strong therapy momentum. A handful of residents report concerns about pain management, medication oversight, or delays in addressing emergent needs, including a few accounts of bedsores or limited bedside attention when call lights were activated. Another recurring theme is inconsistency in communication and responsiveness, especially on nights or weekends when staffing pressures are higher. While many families experience timely, compassionate contact, these outliers matter enough to urge careful verification: ask to speak with nursing leadership, request a care plan review, and check how night shifts are staffed.
Despite the mixed anecdotes, the overarching impression is of a facility that delivers high-quality rehabilitation within a supportive, generally well-run setting. Families recount dramatic turnarounds, with patients returning home stronger and more independent after a stay at Mission Hills. The environment, well-maintained, with appealing views and ample parking, complements clinical care by reducing stress and facilitating family visits. Praise for the social work and activity staff also surfaces, highlighting holistic care that attends not only to physical recovery but to emotional well-being and engagement, which contributes to meaningful recovery experiences for both residents and their families.
When deciding, the prudent path is to treat Mission Hills as a strong contender for rehab-focused post-acute care while anchoring the evaluation in concrete, up-front questions. Arrange tours and admissions discussions that probe: how the care plan is developed and updated; who leads daily rounds and how quickly changes are communicated; what the protocol is for pain management and medication reconciliation; the specific staffing mix on weekdays versus nights; and the dining program with attention to dietary restrictions and personal preferences. Request to meet the therapy director and the nurse manager, and ask for recent discharge outcomes and patient-family satisfaction trends. Observing a shift change, speaking with current residents, and reviewing the floor’s cleanliness and noise levels can reveal the texture of daily life beyond glossy marketing language.
In the end, Mission Hills Post Acute Care stands out as a compelling choice for families prioritizing aggressive rehabilitation, engaged therapists, and a culture that frequently puts the patient first. It is a facility that reliably produces meaningful improvements in function for many residents, and it has proven its value through numerous recoveries and grateful families. However, it warrants careful due diligence because the most consequential concerns surface around safety culture, consistency of pain management, and daily communication. For families where those latter factors can be tightly managed through proactive oversight, this community can be a powerful ally in regaining independence. For those with zero tolerance for any risk of neglect or mismatch between needs and responsiveness, exploring alternatives with a demonstrably steadier governance and fewer reported outliers is advisable. Ultimately, Mission Hills is a strong, skilled option, best chosen with a clear plan to verify care continuity, accessibility, and the integrity of daily operations.
75 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
San Diego International-Lindbergh (1 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Mission Hills Post Acute Care in San Diego, CA is a vibrant assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon where residents can relax and pamper themselves, as well as cable or satellite TV for entertainment. Community operated transportation is available for outings and appointments, and there is also a computer center for residents to stay connected with loved ones.
Dining at Mission Hills Post Acute Care is a delightful experience, with a restaurant-style dining room offering delicious meals prepared by skilled chefs. Special dietary restrictions are accommodated to ensure that everyone's nutritional needs are met.
A variety of recreational activities are available to keep residents active and engaged. There is a fitness room for exercise enthusiasts, as well as gaming rooms and a small library for leisurely pursuits. Planned day trips and resident-run activities provide opportunities for social interaction and exploration.
The community boasts beautiful outdoor spaces including gardens where residents can enjoy nature and relaxation. Housekeeping services ensure that the living environment remains clean and comfortable.
For those in need of assistance with daily tasks, the dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that medications are taken correctly.
Mission Hills Post Acute Care understands the importance of mental wellness, which is why they offer a mental wellness program to support residents' emotional well-being.
Convenience is key at Mission Hills Post Acute Care, with move-in coordination services available to ease the transition. Transportation arrangements (both medical and non-medical) can be made for appointments or outings.
Wi-Fi/high-speed internet access throughout the community allows residents to stay connected online.
Additionally, Mission Hills Post Acute Care benefits from its prime location. There are numerous cafes, parks, pharmacies, restaurants, theaters, hospitals nearby – providing easy access to various amenities within the vibrant San Diego community.
Overall, Mission Hills Post Acute Care is a warm and inviting assisted living community that offers exceptional amenities and care services to ensure the comfort, safety, and happiness of its residents.
Mission Hills Post Acute Care is located at 3680 Reynard Way, San Diego, CA 92103 in San Diego County, California
Mission Hills Post Acute Care on seniors.fyi includes 18 photos including images showing interior, exercise equipment, building, parking, trees, garden, rehabilitation, decor, and more.
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Interior
Outdoors
Decor
Living Room
Building
Trees
Windows
Dining
Garden
Entrance
Bookshelves
Exercise Equipment
Gym
Healthcare
