Visiting Angels in San Diego, CA

Pros

• Visiting Angels provides professional, compassionate, and warm in-home care.
• The caregivers treat loved ones with dignity and respect, bringing comfort and calm into the home.
• The service has a personal touch, feeling like an extension of the family.
• Families gain tremendous peace of mind knowing their loved ones are safe, engaged, and well cared for.
• The staff, including leaders like Lauren and Sabrina, deliver safe, reliable, and supportive service.
• Individual caregivers such as Kayla, Sabrina, Basra, Maria, and others are praised as outstanding, kind, and attentive.
• Customer service is outstanding - accommodating, responsive, and flexible in scheduling.

Cons

• The reviewer described Visiting Angels as awful.
• The reviewer called Visiting Angels a terrible organization.
• The reviewer noted there was no replacement when the caregiver failed to show up.
• The reviewer cited cost as the reason for not giving five stars.

Review

Visiting Angels San Diego is best suited for families who want in-home senior care that feels personalized, dependable, and deeply compassionate, with strong support for memory-related needs. The model thrives when a loved one can stay in familiar surroundings while receiving attentive help with daily tasks, safety, companionship, and cognitive engagement. For families facing memory issues, dementia, or end-of-life considerations, the program's hands-on approach and careful caregiver matching offer a practical path to preserving independence at home while ensuring steady, dignified care.

That said, some families will want to consider alternatives. If 24/7 guaranteed coverage with a fixed, round-the-clock schedule is non-negotiable, or if the budget is a dominant constraint, in-home care through Visiting Angels may not fit as neatly as an all-inclusive assisted living or dedicated memory care community. A few referrals and experiences described moments of no-shows or last-minute scheduling friction, which underscores the need for clear backup plans and upfront cost conversations. For seniors who resist any outside help or who require highly regulated medical oversight, a facility-based setting with on-site nursing might be a more suitable fit.

The strongest pros center on people and process. The caregivers are consistently described as compassionate, professional, and dependable, with many clients forming lasting bonds that translate into calm, familiar routines. Families repeatedly highlight reliable on-time service, careful matching between caregiver and client, and proactive communication from office teams. The leadership - particularly Lauren and Sabrina - drives a culture of safety, warmth, and meticulous coordination, introducing each team member and maintaining open lines of contact as needs evolve. This combination creates peace of mind that the person at home is not only attended to but truly valued.

Those advantages offset most of the principal drawbacks by turning care into a collaborative, adaptable partnership rather than a transactional arrangement. The ability to provide not just personal care but light housekeeping, meal preparation, errands, and transportation means aging at home becomes a tangible, sustainable option. The agency's capacity to adjust quickly to changing schedules, hospital discharges, or new care goals minimizes gaps and reduces the burden on the family caregiver, who often benefits most from the steady support and predictable routines. In memory care scenarios, caregivers' patience and gentle structure help reduce agitation and promote engagement, translating into measurable improvements in safety and daily function.

Real-world practice confirms Visiting Angels as a capable, highly responsive partner for families navigating complex caregiving. The most compelling stories involve long-term relationships with reliable, well-trained caregivers who show up consistently, often with a willingness to do more than the minimum - running errands, coordinating with hospice or rehab teams, or engaging clients in meaningful activities like walks and light shopping. The testimonials emphasize personalized care plans, rapid problem-solving, and a sense of being part of a "tribe" that treats the client with dignity. Yet the occasional negative vignette - a caregiver no-show or a mismatch in expectations - serves as a sober reminder that success hinges on robust scheduling safeguards and clear arrangements for backup coverage.

In the end, Visiting Angels San Diego stands out as an exceptionally strong option for families prioritizing aging in place with high-touch, person-centered care. It is particularly well-suited for memory-related needs, for situations where family lives far away, or when a trusted, continuous caregiver presence can meaningfully reduce stress and preserve independence. For those weighing alternatives, this agency offers a compelling balance of compassionate care, flexible logistics, and active management that most home-care providers struggle to match. If the aim is reliable, warm, capable in-home support with a real emphasis on matching personalities and nurturing relationships, Visiting Angels deserves serious consideration. Prospective clients should probe scheduling reliability, confirm minimums and costs, insist on a clear backup plan, and request concrete references to ensure the team's strengths align with the specific needs of the loved one.

This part of San Diego, California, offers a convenient and vibrant location with easy access to essential amenities. With multiple pharmacies within close proximity, medical services are easily accessible, including Naval Medical Center San Diego and UC San Diego Medical Center. The area also boasts several beautiful parks such as Balboa Park and Waterfront Park, providing scenic spots for leisurely strolls. There is a diverse selection of restaurants offering various cuisines to indulge in, along with cozy cafes like Ghirardelli Ice Cream And Chocolate Shop for a delightful treat. Transportation options are plentiful with nearby trolley stations and the San Diego International Airport just a short distance away. Additionally, there are theaters like AMC Fashion Valley 18 for entertainment purposes. Overall, this area offers a blend of convenience, recreation, and healthcare facilities suitable for senior living in sunny San Diego.

Pharmacies

• CVS Pharmacy (0 miles)
• CVS Pharmacy (0.5 miles)
• Rite Aid (0.6 miles)
• CVS Pharmacy (0.6 miles)
• CVS Pharmacy (0.9 miles)
• CVS Pharmacy (1.1 miles)
• CVS Pharmacy (1.3 miles)

Parks

• Balboa Park South Loop (0.1 miles)
• Waterfront Park (0.7 miles)
• Balboa Park (0.8 miles)
• Pantoja Park (0.9 miles)
• Quartyard Dog Park (0.9 miles)
• Embarcadero Marina Park South (1.4 miles)
• Centennial Park (1.9 miles)

Restaurants

• Barbusa (0.5 miles)
• Ballast Point Tasting Room And Kitchen (0.6 miles)
• McDonald's (0.6 miles)
• Pure Project - Ba (0.7 miles)
• Miguel’s Cocina (0.8 miles)
• Barleymash (0.9 miles)
• La Puerta (1 miles)

Transportation

• San Diego Santa Fe Depot (0.8 miles)
• Gaslamp Quarter Trolley Station (1.2 miles)
• Firefly Car Rental (1.4 miles)
• San Diego International Airport (SAN) (2.2 miles)
• Terminal 2 (2.6 miles)
• TSA Pre-Check (2.6 miles)
• Fashion Valley Trolley Station and Transit Center (2.9 miles)

Hospitals

• Naval Medical Center San Diego (0.9 miles)
• UC San Diego Medical Center (2.1 miles)
• Rady Children's Hospital (5.1 miles)
• Kearny Mesa Convalescent and Nursing Home (5.1 miles)
• Sharp Memorial Hospital (5.2 miles)
• Rady's Children's Hospital San Diego Large Waiting Room, Frost Street, Entrance 8 (5.2 miles)

Cafes

• Ghirardelli Ice Cream And Chocolate Shop (0.9 miles)
• Tabac Specialty Coffee & Cigars (0.9 miles)
• Copa Vida (1.1 miles)
• Communal Coffee (2 miles)
• Kung Fu Tea (5.3 miles)

Physicians

• Internal Medicine Associates (1 miles)
• San Diego Mental Health Services (4 miles)
• Sharp Rees-Stealy San Diego Radiology (5 miles)

Theaters

• AMC Fashion Valley 18 (3 miles)
• AMC Mission Valley 2 (3 miles)