Westminister Manor

Pros

• The staff is very helpful.
• The building is clean, and the furnishings in the lobby, library, and community room are clean and lovely.
• The laundry room and library are spacious with many washers and dryers.
• It is a walking community with lots to see and do in the neighborhood.
• The views toward the airport are amazing.
• The windows are well insulated, and closing the ventilation window reduces noise.
• The common areas are very nice, especially the library/computer room and the rooftop community room with the best view.
• The staff seems to have a great rapport with residents and works on their behalf.
• The support services available in the building seem very good for those in need of extra help.
• The facility and resources are top flight.
• The laundry room has many new-looking washers and dryers.
• The top-floor views are nice, and the place is wonderful, peaceful, and quiet.

Cons

• The building has bed bug and roach problems for months.
• The lobby hand sanitizers have not been refilled for five weeks.
• The staff have been seen smoking or vaping on the property and have spoken rudely to elderly tenants.
• Expired snacks are being sold in the laundry room vending machine.
• Parking is horrible.
• There are many homeless behind the building.
• The tenants plan to find another place for the grandmother to live.

Review

Westminster Manor emerges in many voices as a place that can feel like two different buildings at once: a well-appointed, comfortable home with generous amenities and attractive common spaces, and a residence where unresolved maintenance and policy gaps can create real frustrations for long-term tenants. The contrasts are stark in the tapestry of comments, with some residents expressing serious concerns about pest problems and safety, while others celebrate the building's conveniences, staff interactions, and overall living environment.

On the troubling side, several residents flag persistent pest issues that have lingered for months, including bed bugs and roaches, which color their experience of daily life in the building. Sanitation and preventative care are called into question as well, with one tenant noting that hand sanitizer in the lobby had not been refilled for five weeks. Concerns extend to management behavior and professionalism: claims of staff smoking or vaping on the property and rude or dismissive interactions with elderly tenants raise alarms about the climate of resident relations and oversight. There are additional niggles about the vending area, where expired snacks have reportedly appeared in the laundry room vending machine. Parking is described as a major burden, and the presence of homeless individuals behind the building adds to a sense of insecurity for some residents. Taken together, these comments have led some families to begin looking for alternate housing arrangements for loved ones, including the possibility of relocating a grandmother to another setting.

And yet, Westminster Manor also has a loyal cohort of residents who paint a very different picture - one of a welcoming, functional, and community-oriented home. A sentiment often echoed is that it's a "great place to spend time," underpinned by friendly, helpful staff and a well-maintained physical plant. The lobby, library, and community room are frequently described as clean and aesthetically pleasing, with furnishings that feel inviting and well cared-for. The laundry room and library receive high marks for their size and the breadth of resources on offer: numerous, modern washers and dryers, ample space, and even a range of conveniences like books and computers that make daily routines easier. In this view, Westminster Manor supports a "walking community," with nearby attractions and amenities contributing to a vibrant neighborhood life, and the overall impression is one of a place that residents can enjoy and take pride in.

Other reviewers amplify these positive impressions with specific details about the building's atmosphere and operations. Views from the property, particularly toward the airport, are described as amazing, and the insulation of windows helps mute traffic and city noise when interior spaces are sealed. The common areas - again highlighted as standout features - are said to be spacious and well equipped, with the first-floor library and computer room and the roof's community room singled out for their appeal and utility. The staff is frequently praised for forming strong relationships with residents and for actively supporting those in need of extra services, suggesting a responsive, resident-centric culture in which management and caregiving staff engage in meaningful ways with the community.

The overall facility and its resources appear to be a recurring positive thread. Rave reviews about the "top flight" character of the facility and resources emphasize practical strengths: well-maintained private living spaces, a sense of beauty and comfort, and a quiet, orderly atmosphere. People mention the practicality of the amenities - like the laundry equipment that looks new and the handy rolling laundry baskets - that contribute to everyday convenience. The impression is that Westminster Manor can feel like a well-run, comfortable home where residents can live with dignity, privacy, and a degree of independence, supported by well-stocked common areas and accessible services.

Among the many small, personal notes that populate the reviews are snippets that reflect a broad spectrum of experiences. Some statements are brief but evocative - "Very beautiful but very comfortable," "I loved it, very funny," "Nice view from top floor," and "It's a wonderful place to be at, nice and peaceful." Other comments capture a sense of personal attachment and routine, such as observations about private residences being well-kept, or a recognition that the building's location offers a blend of quiet living with opportunities to observe and participate in a dynamic urban neighborhood. Even the more whimsical or stray lines - "Manor shipton sherwell" and "I don't remember visiting this place Google" - feel like fragments of a broader, varied resident experience that coexists within the same building.

Taken together, the blend of praise and concern paints Westminster Manor as a living community with undeniable strengths and notable challenges. For prospective residents and their families, the message is nuanced: the building offers substantial amenities, attractive common spaces, responsive staff, and a sense of community that can make daily life pleasant and convenient. At the same time, ongoing pest management issues, sanitation gaps, and concerns about staff conduct and security are real considerations that warrant careful attention and verification. For those evaluating Westminster Manor, it would be wise to explore current pest control arrangements, sanitation protocols, and specific measures the management has taken to address noise, parking, and the well-being of elderly residents, to ensure that the strong positives align with personal expectations and needs.

This area of San Diego, California, offers a convenient and vibrant environment for senior living. With multiple pharmacies nearby, accessing medications and healthcare services is easily accessible. The abundance of parks provides opportunities for outdoor recreation and relaxation. A variety of restaurants offer dining options for every taste, while transportation options make it easy to get around the city. Nearby cafes provide cozy spots to enjoy a cup of coffee or tea with friends. For medical needs, hospitals and physician offices are located within a short distance, providing peace of mind for residents. Additionally, theaters offer entertainment options for those looking to enjoy movies or shows. Overall, this part of San Diego offers a well-rounded and convenient lifestyle for seniors looking to settle in the area.

Pharmacies

• CVS Pharmacy (0.2 miles)
• Rite Aid (0.5 miles)
• CVS Pharmacy (0.5 miles)
• CVS Pharmacy (0.5 miles)
• CVS Pharmacy (0.9 miles)
• CVS Pharmacy (1 miles)
• CVS Pharmacy (1.3 miles)

Parks

• Balboa Park South Loop (0.3 miles)
• Waterfront Park (0.6 miles)
• Pantoja Park (0.7 miles)
• Quartyard Dog Park (0.9 miles)
• Balboa Park (0.9 miles)
• Embarcadero Marina Park South (1.3 miles)
• Centennial Park (1.7 miles)

Restaurants

• Barbusa (0.4 miles)
• Ballast Point Tasting Room And Kitchen (0.5 miles)
• McDonald's (0.6 miles)
• Miguel’s Cocina (0.7 miles)
• Barleymash (0.8 miles)
• Pure Project - Ba (0.8 miles)
• La Puerta (0.8 miles)

Transportation

• San Diego Santa Fe Depot (0.6 miles)
• Gaslamp Quarter Trolley Station (1.1 miles)
• Firefly Car Rental (1.4 miles)
• San Diego International Airport (SAN) (2.1 miles)
• Terminal 2 (2.5 miles)
• TSA Pre-Check (2.5 miles)
• Fashion Valley Trolley Station and Transit Center (3 miles)

Cafes

• Ghirardelli Ice Cream And Chocolate Shop (0.8 miles)
• Tabac Specialty Coffee & Cigars (0.8 miles)
• Copa Vida (1 miles)
• Communal Coffee (2.2 miles)
• Kung Fu Tea (5.4 miles)

Hospitals

• Naval Medical Center San Diego (1 miles)
• UC San Diego Medical Center (2.2 miles)
• Rady Children's Hospital (5.2 miles)
• Kearny Mesa Convalescent and Nursing Home (5.2 miles)
• Sharp Memorial Hospital (5.3 miles)
• Rady's Children's Hospital San Diego Large Waiting Room, Frost Street, Entrance 8 (5.3 miles)

Physicians

• Internal Medicine Associates (1.1 miles)
• San Diego Mental Health Services (4 miles)
• Sharp Rees-Stealy San Diego Radiology (5.1 miles)

Theaters

• AMC Fashion Valley 18 (3 miles)
• AMC Mission Valley 2 (3.2 miles)