St. Paul's Villa

Pros

• The staff at St. Paul's Villa are described as empathetic, kind, and friendly, creating a warm atmosphere that makes residents feel like they are part of an extended family.
• The workers in memory care showed dedication and commitment, engaging residents in activities that made them happy, such as dancing and enjoying the outdoors.
• Residents appreciate the cleanliness of their rooms and timely care from the staff, contributing to a positive living environment.
• Many reviewers noted the friendliness of the staff and their willingness to respond to residents' needs.
• Some families felt reassured by the caring attitude and professionalism displayed by the staff, even in challenging situations.
• St. Paul’s offered various scheduled activities, promoting engagement through daily walks and social interactions.
• One reviewer highlighted the cultural activities at St. Paul's Villa, appreciating how they treated residents with respect rather than condescension.

Cons

• The nursing staff at St. Paul's Villa has been unresponsive and lacks communication, leading to ongoing issues with scabies that residents have faced since November 2016.
• Many residents complain about not receiving timely responses from the staff when they need assistance.
• There are reports of lost clothing items and a general lack of care, as well as poor cleanliness standards in the facility.
• Visitors noticed an unpleasant smell throughout the facility during their tours, contributing to a negative impression.
• Staff shortages significantly impact the quality of care, as rooms are only cleaned once a week instead of more frequently.
• Concerns were raised about aggressive fundraising practices targeting elderly residents for large donations without proper consideration of their financial situation.
• One reviewer expressed dissatisfaction with the overall experience at St. Paul’s, stating it was not a good fit for their loved one due to inadequate care and hygiene issues.

Review

St. Paul's Villa has attracted a variety of opinions from families who have had loved ones reside in the facility, highlighting both strengths and weaknesses in their care model. Many reviews initially express satisfaction with the staff's empathy and kindness, especially towards the elderly residents, who are often treated as part of an extended family. Visitors note the heartwarming atmosphere where staff members engage positively with residents, providing personalized care that acknowledges individual preferences. For instance, one family member shared how the staff took time to understand their loved one's personality and incorporated activities she enjoyed, like dancing and music.

However, despite these positive remarks about the personnel's caring nature, there have been significant complaints regarding issues such as scabies infestations that have plagued the facility since 2016. Multiple reviewers reported that despite having dedicated and friendly caretakers, unresponsiveness among nursing staff and poor communication hindered proper treatment protocols for infections like scabies. This has led to concerns about insufficient medical attention for residents' pressing health issues, ultimately overshadowing the positive experiences some families had noted.

The financial implications of living at St. Paul's Villa also caused discontent among families. While many appreciated the cleanliness of rooms and timely care services offered to residents’ living spaces, others raised alarm over the high monthly fees ranging between five to six thousand dollars for optimal care. The steep costs coupled with perceived inadequate service levels prompted some families to reconsider whether St. Paul’s was truly worth its price tag given reports of lost personal belongings and dissatisfaction with hygiene standards.

In addition to financial concerns, some reviews expressed discomfort regarding aggressive fundraising practices targeting elderly residents for large donations. One review described an alarming incident involving an 89-year-old resident being pressured into considering a $100,000 donation in exchange for having a dining room named after him—a proposal deemed coercive by family members who worried about exploitation due to their loved one’s vulnerability and tendency to brag about social status.

Staffing levels at St. Paul's present another challenge highlighted across several reviews—many noted serious shortages leading to lapses in overall quality of care provided within the facility. Residents reported ongoing difficulties stemming from constraints such as infrequent laundry services (only once weekly) and insufficient room cleaning schedules (not more than once every few days), resulting in lingering smells throughout communal areas that negatively impacted daily living conditions.

Despite various negative experiences reported by families—ranging from unsatisfactory personal care standards to unpleasant odors—the consistent theme found among those who had positive interactions is that St. Paul’s employs friendly and informative staff dedicated to engaging residents through daily activities like walks or cultural events tailored toward enriching lives within memory care units on site. Overall impressions suggest while there are noteworthy efforts made by compassionate employees striving to deliver dignified eldercare amid various challenges faced by facilities today; systemic shortcomings continue illuminating aspects needing serious improvement moving forward if they hope to uphold trust within families choosing them for loved ones’ long-term accommodations.

This area of San Diego offers a convenient and accessible location with a variety of amenities nearby that cater to seniors. With multiple pharmacies within a short distance, accessing necessary medications and healthcare supplies is easy. The proximity to parks like Balboa Park and Waterfront Park provides opportunities for outdoor recreation and relaxation. There are also numerous dining options ranging from casual to upscale restaurants, ensuring a diverse culinary experience. Additionally, there are reputable physicians, hospitals, and transportation options nearby for any medical needs or mobility assistance. Overall, this area offers a well-rounded community with essential services and activities that would be beneficial for senior living.

Pharmacies

• CVS Pharmacy (0.4 miles)
• Rite Aid (0.8 miles)
• CVS Pharmacy (0.9 miles)
• CVS Pharmacy (1 miles)
• Rite Aid (1.1 miles)
• Walgreens (1.3 miles)
• CVS Pharmacy (1.3 miles)

Parks

• Balboa Park South Loop (0.4 miles)
• Balboa Park (0.7 miles)
• Waterfront Park (0.8 miles)
• Pantoja Park (1.2 miles)
• Quartyard Dog Park (1.3 miles)
• Embarcadero Marina Park South (1.8 miles)
• Centennial Park (2.2 miles)

Restaurants

• Pure Project - Ba (0.4 miles)
• Ballast Point Tasting Room And Kitchen (0.5 miles)
• Barbusa (0.5 miles)
• McDonald's (0.9 miles)
• Miguel’s Cocina (1 miles)
• Barleymash (1.3 miles)
• Urban Mos Bar & Grill (1.3 miles)

Physicians

• Internal Medicine Associates (0.7 miles)
• San Diego Mental Health Services (3.7 miles)
• Sharp Rees-Stealy San Diego Radiology (4.6 miles)
• Kaiser Permanente Vandever Medical Offices (5.4 miles)

Hospitals

• Naval Medical Center San Diego (0.9 miles)
• UC San Diego Medical Center (1.7 miles)
• Rady Children's Hospital (4.7 miles)
• Kearny Mesa Convalescent and Nursing Home (4.8 miles)
• Sharp Memorial Hospital (4.8 miles)
• Rady's Children's Hospital San Diego Large Waiting Room, Frost Street, Entrance 8 (4.9 miles)

Transportation

• San Diego Santa Fe Depot (1 miles)
• Firefly Car Rental (1.2 miles)
• Gaslamp Quarter Trolley Station (1.6 miles)
• San Diego International Airport (SAN) (2.1 miles)
• Terminal 2 (2.5 miles)
• TSA Pre-Check (2.5 miles)
• Fashion Valley Trolley Station and Transit Center (2.5 miles)

Cafes

• Ghirardelli Ice Cream And Chocolate Shop (1.2 miles)
• Tabac Specialty Coffee & Cigars (1.3 miles)
• Copa Vida (1.4 miles)
• Communal Coffee (1.8 miles)

Theaters

• AMC Fashion Valley 18 (2.6 miles)
• AMC Mission Valley 2 (2.7 miles)