Golden Hill Post Acute

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Golden Hill Post Acute

1201 34th Street, San Diego, CA 92102

For more information about senior living options: (844) 490-3973

4.2 from 100 reviews
5 stars
76
4 stars
3
3 stars
1
2 stars
2
1 stars
18

Skilled Nursing Facility

Overall Review of Golden Hill Post Acute

Pros

  • pro The staff are kind, considerate, and very patient.
  • pro The facility is bright, spacious, and welcoming after renovation.
  • pro The administrator and staff are phenomenal and genuinely care about residents.
  • pro Therapists are amazing and truly care about helping patients recover.
  • pro The center is clean, well-kept, and smells fresh at all times.
  • pro The therapy team motivates patients to do their best.
  • pro Nursing and office staff are warm, accommodating, and helpful.
  • pro The food and service are good, and staff assist with administrative needs.
  • pro Melissa Q is one of the best CNAs/RNAs and is very professional.

Cons

  • pro The facility was severely understaffed, with only one RN and about seven CNAs, and no MD on site.
  • pro The patient did not receive IV antibiotics, pain medication, a blanket, or other basic care after 24 hours.
  • pro A doctor visited for only about 20 minutes and allegedly said taking the patient out would be against medical advice.
  • pro An elderly resident fell and staff did not notice promptly, requiring family intervention.
  • pro Blankets were dirty and the colostomy bag was soaked because it wasn't emptied.
  • pro A cockroach was found in the restroom.
  • pro A CNA was rude, and a bed wasn't changed from 5:00am to 11:00pm.
  • pro A family member found a missing personal item (a $40 iPhone charger) after picking up belongings.
  • pro A patient waited long for a call light (up to several hours) and was left in urine/diarrhea, with burning sensations.
  • pro The facility was described as gross/disgusting with terrible food and uncoordinated transportation.

Review

Golden Hill Post Acute Care in San Diego has inspired a wide range of emotions in families and patients, from high praise for warmth and improvement to loud concerns about safety, cleanliness, and staffing. Several reviews highlight a recent remodel that has transformed the building's appearance and energy, with many noting that the space feels bright, welcoming, and modern. Residents and their visitors often mention that, on the surface, the facility looks clean and updated, and that the staff in many roles are friendly, patient, and caring. In particular, therapists and some nursing staff are repeatedly described as dedicated and encouraging, helping patients regain strength and confidence as they work toward going home.

Yet beneath the polished surface, there are persistent concerns that some families feel are not adequately addressed. A number of reviews describe significant understaffing and slow response times, especially for basic needs. One account details a patient admitted in the evening who waited for two hours before anyone asked for information, and who then did not receive essential care such as IV antibiotics, pain relief, or blankets after a full day had passed. The report also notes that the doctor visits only once a week, there was no on-site physician, and the care team consisted of a single RN with several CNAs rather than a full medical team. The impression left is that safety and timely medical attention can be inconsistent and rely heavily on family advocacy.

Safety and sanitation concerns appear in several narratives. There is a troubling vignette about an elderly man who fell without anyone noticing right away, with staff only checking on him after a family member intervened. Other instances mention dirty blankets, an unemptied colostomy bag, and even a cockroach in a restroom, all of which contribute to a sense that some areas of the facility may not meet basic expectations for cleanliness and safety. These experiences stand in stark contrast to the claims of others who praise the place's cleanliness and fresh renovations, underscoring the inconsistent quality some families perceive.

Individual staff experiences vary widely. One patient singles out Jim, an RN, as excellent, while noting a tall CNA who was rude and a bed that wasn't changed for an extended period, followed by opting to sign out AMA. Another review group shares gratitude for the care their brother received, describing the staff as compassionate, patient, and consistently kind, even as they recount other negative episodes. There are comments about missing personal items and an impression that some calls for help were not promptly answered, creating a sense of distrust or frustration for families who rely on the staff to protect and support their loved ones.

Family members tell different stories about outcomes and experiences. Some speak highly of the staff's kindness and professionalism, the therapy team's encouragement, and the hospital-like progress toward rehabilitation, with phrases like "tremendous strides in improving quality care" and "the care and understanding they provided" ringing through several reviews. Others recount feeling rushed, unsupported, or dismissed, whether in the moment of emergency or during the discharge planning process. There are mentions of theft concerns, such as a missing iPhone charger, which contribute to a cautious view of the environment and its security.

The facility's renovation and rebranding seem to have played a major role in shaping current perceptions. One review notes that the building reopened on June 20, 2025, after a major renovation, and describes the administrator and staff as phenomenal with a strong sense of energy and readiness to welcome residents. Another entry emphasizes the brighter, more modern atmosphere and the renewed sense of "home" that the renovation appears to foster. However, even among these positive observations, reviewers warn that the underlying issue of understaffing remains a challenge, and that physical improvements do not automatically translate into consistently high-quality daily care.

In sum, Golden Hill Post Acute Care is a facility of contrasts. For many families, the remodel, the clean and modern look, and the caring demeanor of several nurses, therapists, and social services staff offer genuine hope for recovery and a positive rehab experience. For others, aging infrastructure in combination with insufficient staffing, occasional lapses in basic care, and safety concerns cast a shadow over the overall experience. The narratives underscore a recurring theme: strong, compassionate, individualized care can coexist with periods of frustration and fear when staffing is stretched thin or when urgent needs go unmet. As with many long-term care environments, the quality of experience appears to hinge on the day, the specific staff on duty, and the level of advocacy and communication from families and patients alike.

Features

Housing

  • 99 resident community capacity 99 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • San Diego International-Lindbergh (4 miles away) San Diego International-Lindbergh (4 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Golden Hill Post Acute, located in San Diego, CA, is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.

The community features a beauty salon where residents can pamper themselves and maintain their personal style. Residents can also enjoy their favorite TV shows with cable or satellite TV in the comfort of their own rooms. Golden Hill Post Acute provides community operated transportation for outings and appointments and has a computer center for residents to stay connected.

Dining is a pleasure at Golden Hill Post Acute, with restaurant-style dining offered in a spacious dining room. Special dietary restrictions are accommodated to ensure that each resident's individual needs are met.

For recreation and leisure, there is a fitness room where residents can engage in physical activities to maintain their health and well-being. A gaming room offers opportunities for friendly competition and socialization. The community also has beautiful outdoor spaces and gardens where residents can relax and enjoy nature.

Golden Hill Post Acute takes care of all housekeeping needs so that residents can focus on enjoying their time at the community. Move-in coordination is provided to make the transition as smooth as possible. Private bathrooms offer convenience and privacy for each resident.

To cater to intellectual interests, there is a small library available for reading enthusiasts. Telephone service is provided so that residents can easily communicate with loved ones. Wi-Fi/high-speed internet ensures that residents stay connected digitally.

The care services at Golden Hill Post Acute are designed to meet the needs of each individual resident. With 24-hour call system and supervision, assistance with daily living tasks such as bathing, dressing, and transfers is readily available. Medication management is provided to ensure that medications are taken correctly.

The community also places importance on mental wellness with its mental wellness program. Special dietary restrictions are accommodated to provide personalized nutrition plans for individuals with specific needs.

Golden Hill Post Acute offers transportation arrangements to doctors' appointments, ensuring that residents have access to necessary medical care. The community also features a wellness center where residents can focus on their overall health and well-being.

Residents at Golden Hill Post Acute can enjoy a variety of activities and programs. Concierge services are available to cater to individual preferences and needs. Fitness programs promote physical activity and health. Planned day trips offer opportunities for exploration and adventure. Resident-run activities allow residents to engage with one another and create meaningful connections. Scheduled daily activities ensure that there is always something exciting happening within the community.

Golden Hill Post Acute is conveniently located near several amenities, including 5 cafes, 10 parks, 24 pharmacies, 2 physicians' offices, 36 restaurants, 8 transportation options, 2 theaters, and 2 hospitals nearby. This provides easy access to additional services and entertainment options for residents.

Overall, Golden Hill Post Acute offers a comfortable and vibrant assisted living community for individuals seeking a supportive environment where their needs are met with exceptional care and attention.

Nearby Places of Interest

Hospitals

  • Naval Medical Center San Diego (1.6 miles)
  • UC San Diego Medical Center (3.7 miles)
  • Kaiser Permanente San Diego Medical Center/Kaiser Foundation Hospital (5.3 miles)

Parks

  • Balboa Park (1.9 miles)
  • Quartyard Dog Park (2 miles)
  • Balboa Park South Loop (2.3 miles)
  • Embarcadero Marina Park South (2.7 miles)
  • Pantoja Park (2.7 miles)
  • Waterfront Park (3 miles)
  • Centennial Park (3.3 miles)

Restaurants

  • McDonald's (2 miles)
  • Half Door Brewing Company (2.1 miles)
  • Bub's at the Ballpark (2.3 miles)
  • Barleymash (2.4 miles)
  • Sevilla Nightclub of San Diego (2.4 miles)
  • Tin Fish Gaslamp (2.4 miles)
  • La Puerta (2.4 miles)

Pharmacies

  • NEX Pharmacy (2 miles)
  • Walgreens (2.1 miles)
  • CVS Pharmacy (2.1 miles)
  • Walgreens (2.1 miles)
  • CVS Pharmacy (2.1 miles)
  • CVS Pharmacy (2.3 miles)
  • CVS Pharmacy (2.3 miles)

Cafes

  • Copa Vida (2.2 miles)
  • Ghirardelli Ice Cream And Chocolate Shop (2.3 miles)
  • Communal Coffee (2.4 miles)
  • Tabac Specialty Coffee & Cigars (2.5 miles)
  • Kung Fu Tea (3.4 miles)
  • Starbucks (5.2 miles)

Transportation

  • Gaslamp Quarter Trolley Station (2.4 miles)
  • San Diego Santa Fe Depot (2.9 miles)
  • Firefly Car Rental (3.7 miles)
  • 24th Street Trolley Station (3.9 miles)
  • Fashion Valley Trolley Station and Transit Center (4.3 miles)
  • San Diego International Airport (SAN) (4.6 miles)
  • Terminal 2 (4.9 miles)

Physicians

  • Internal Medicine Associates (2.9 miles)
  • Kaiser Permanente Vandever Medical Offices (4.9 miles)

Theaters

  • AMC Mission Valley 2 (3.8 miles)
  • AMC Fashion Valley 18 (4.3 miles)

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