Carmel Mountain Rehabilitation And Healthcare Center

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  • Interior

    An empty restaurant dining area with tables covered in orange tablecloths.

  • Outdoors

    Entrance of a resort with stone pillars and palm trees.

  • Decor

    A well-lit hotel lobby with elegant flooring and comfortable seating.

  • Building

    A parking lot entrance with American and company flags, surrounded by trees.

  • Architecture

    A sunny day view of a building entrance surrounded by palm trees.

  • Trees

    A sign for Carmel Mountain Rehabilitation & Healthcare surrounded by trees and greenery.

  • Landscaping

    A sunny courtyard featuring a central fountain surrounded by palm trees and a building exterior.

  • Garden

    A well-manicured garden with palm trees and a paved walkway on a sunny day.

  • Entrance

    A sunny view of a building entrance surrounded by palm trees and a driveway.

  • Artwork

    A spacious lobby with elegant decor, featuring a central table with flowers, comfortable seating, and decorative lighting.

  • Outdoor

    A well-maintained garden with palm trees and a sunny patio area.

  • Patio

    A sunny patio with a table and chairs shaded by an umbrella, surrounded by palm trees.

  • Television

    A well-equipped gym with exercise machines and a television for entertainment.

  • Exercise Equipment

    A gym setup featuring various exercise equipment including a kettlebell and a stationary cycle.

Carmel Mountain Rehabilitation And Healthcare Center

11895 Avenue of Industry, San Diego, CA 92128

For more information about senior living options: (844) 490-3973

4 from 29 reviews
5 stars
13
4 stars
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3 stars
2
2 stars
1
1 stars
3

Skilled Nursing Facility

Overall Review

Pros

  • pro The therapy staff was excellent, thorough, and worked hard to help residents regain their strength.
  • pro Most of the staff were friendly, compassionate, and eager to please.
  • pro The facility was clean and well-maintained, with spotless floors and a nice interior courtyard for outdoor access.
  • pro Residents liked the food, with many expressing satisfaction with meal options.
  • pro Staff provided good customer service and kept families informed about patients' progress.
  • pro Many reviewers noted that the nurses were knowledgeable about health needs and treated residents with kindness and respect.
  • pro Rehabilitation therapy received positive feedback for its effectiveness in helping residents improve their mobility.
  • pro The Director and his staff were praised for their professionalism and friendliness.
  • pro Residents expressed enjoyment in their stay and positive experiences with caregivers.

Cons

  • pro The nursing staff, particularly the medication nurse, was unprofessional and poorly informed about medications.
  • pro Staff often ignored patient and family requests, leading to significant issues with care.
  • pro The facility was described as old and in need of refurbishing, with some rooms appearing sterile and unwelcoming.
  • pro Patients experienced long wait times for nursing assistance, indicating understaffing issues.
  • pro There were reports of inadequate response from staff to changes in patients' conditions, including serious health emergencies.
  • pro Some families expressed frustration over the lack of communication regarding their loved ones' progress and needs.
  • pro Cleanliness of the bathrooms and overall facility condition raised concerns among residents and families.
  • pro Therapy sessions were described as limited and unsatisfactory at times.
  • pro The food quality did not meet expectations for several patients, affecting their dining experience negatively.
  • pro Unprofessional behavior was noted among certain staff members, detracting from the overall care environment.

Review

Carmel Mountain Rehabilitation & Healthcare Center has garnered a mixed bag of reviews that highlight both commendable aspects and significant shortcomings in its service delivery. The facility is praised for its cleanliness and the friendliness displayed by most staff members, particularly within certain departments such as therapy and rehabilitation. Many reviewers noted that the physical and speech therapies offered were effective, with some residents showing marked improvement in mobility and daily functioning. Feedback from family members indicates that therapists are supportive, kind, and committed to helping their patients regain strength after medical procedures or health issues.

Despite these positive observations, a recurring theme in many reviews is the underwhelming performance of the nursing staff. Complaints about responsiveness abound; caregivers often take long to respond to patient call buttons, which can be critical for residents needing immediate assistance. A review highlighted a severe instance where staff failed to recognize or act upon alarming health changes in a patient, leading to dire consequences—a tragic testament to lapses in nursing care. While some reviewers lauded individual nurses for their knowledge and kindness, others expressed concerns about the overall staffing levels and qualifications of night shift personnel, suggesting an over-reliance on nurse's aides instead of licensed nurses.

Food quality appears variable throughout the testimonials. While some loved ones found the meals agreeable—citing options like beef stew and chicken—that comfort was not universal. A few patients mentioned that food was sometimes served lukewarm or bland with limited variety. In instances where dietary preferences were predominant or dietary requests made by residents went unfulfilled, it left some families disappointed with what their loved ones were being provided. The dining experience might need reevaluation for better customization based on resident preferences.

The facility’s physical environment has received mixed impressions as well. On one hand, prospective visitors have noted a clean and sterile appearance reminiscent of hospital settings; this cleanliness seems essential during times like the COVID-19 pandemic when hygiene is crucially prioritized. However, feedback also pointed out that the facility could greatly benefit from refurbishing due to its aging infrastructure; dated rooms offer little comfort when compared against more modern facilities available elsewhere. The need for renovations seems pressing in order to create a more welcoming atmosphere conducive to recovery.

A few reviews highlight systemic issues related to communication between staff members and with families concerning patient updates—the flow of information does not always meet expectations. Some family members felt they had to be proactive in seeking out information about their loved one's status rather than receiving regular updates without prompting. This lack of adequate communication added an element of frustration among families who wanted assurance regarding their loved one’s wellbeing.

In conclusion, while Carmel Mountain Rehabilitation & Healthcare Center offers valuable therapeutic interventions led by a dedicated therapy team, significant improvements are necessary regarding nursing staff efficiency, food quality variation, room conditions, and communication practices with families. Families looking into the center may want to weigh these pros and cons carefully before making decisions based on individual needs and priorities for their loved ones' rehabilitation experience. Though it holds promise as an option for post-acute care—especially given some glowing reports—there remain areas where substantial enhancements could ultimately yield improved experiences for both residents and their families alike.

Features

Housing

  • 120 resident community capacity 120 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • MC Clellan-Palomar Airport (15 miles away) MC Clellan-Palomar Airport (15 miles away)
  • San Diego International-Lindbergh (19 miles away) San Diego International-Lindbergh (19 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • High acuity care High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
  • Incontinence care Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Carmel Mountain Rehabilitation and Healthcare Center is an assisted living community located in San Diego, CA. This community offers a wide range of amenities to provide residents with a comfortable and enjoyable living experience.

Residents can participate in various activities on-site, such as gaming, fitness, and wellness programs. There are also opportunities for socializing and relaxation in the outdoor space and garden. The community provides fully furnished accommodations with private bathrooms for added privacy and convenience.

The dining options at Carmel Mountain Rehabilitation and Healthcare Center are exceptional, offering restaurant-style dining with special dietary restrictions accommodated. Meals are provided, and residents can expect delicious and nutritious options prepared by professional chefs.

In terms of care services, residents receive 24-hour supervision and assistance with daily activities like bathing, dressing, and transfers. Medication management is available to ensure that residents receive their prescribed medications in a timely manner. Specialized care is provided for individuals with high acuity needs or those who require diabetes or incontinence care.

Transportation services are offered to help residents arrange non-medical transportation as well as transportation to doctors' appointments. Move-in coordination is also available to assist new residents during the transition process.

Being located in San Diego, Carmel Mountain Rehabilitation and Healthcare Center benefits from its proximity to various amenities. There are numerous cafes, parks, pharmacies, restaurants, physicians' offices, hospitals, places of worship, theaters nearby ensuring convenience for both residents and their families.

Overall, this assisted living community provides a comprehensive range of amenities and care services designed to enhance the quality of life for residents while maintaining their independence and well-being.

Nearby Places of Interest

This part of San Diego, California, offers a convenient and bustling neighborhood with easy access to essential services such as pharmacies, hospitals, physicians, cafes, restaurants, parks, transportation options, places of worship, and theaters. The close proximity to CVS Pharmacy and Scripps Clinic Rancho Bernardo ensures easy access to medical care and prescriptions. There are also diverse dining options nearby including Grub Burger Bar and Phil's BBQ. Parks like Rolling Hills Park and 4S Ranch Sports Park provide opportunities for outdoor activities. With public transportation options available at Sabre Springs Parkway Transit Center and MTS Del Lago Station not too far away, getting around the area is convenient. Additionally, there are places of worship for those seeking spiritual community as well as theaters like AMC DINE-IN Poway 1 for entertainment outings. Overall, this area presents a vibrant and well-connected community perfect for senior living.

Pharmacies

  • CVS Pharmacy (0.2 miles)
  • Rite Aid (0.8 miles)
  • CVS Pharmacy (1.9 miles)
  • CVS Pharmacy (2.7 miles)
  • CVS Pharmacy (2.9 miles)
  • CVS Pharmacy (2.9 miles)
  • Walgreens (3 miles)

Hospitals

  • Scripps Clinic Rancho Bernardo (0.2 miles)
  • Pomerado Hospital (1.1 miles)

Physicians

  • Scripps Hospital Optometry (0.2 miles)
  • Psycare (1 miles)
  • San Diego Advanced Orthopedic (1 miles)
  • Valle Verde Pediatrics (1 miles)
  • Tara Brown, MD - North County Eye Center (1.1 miles)
  • Pomerado Plastic Surgery Center (1.2 miles)
  • Family Allergy & Immunology Medical Group (1.2 miles)

Cafes

  • Panera Bread (0.4 miles)
  • Angelika Film Center & Cafe - Carmel Mountain (0.8 miles)
  • Mostra Coffee 4S (2.9 miles)
  • Starbucks (3.6 miles)
  • Starbucks (4 miles)
  • Sharetea (5.6 miles)
  • Okavango Outpost (8.5 miles)

Restaurants

  • Grub Burger Bar (0.5 miles)
  • McDonald's (0.6 miles)
  • In-N-Out Burger (0.7 miles)
  • Taco Bell (0.8 miles)
  • McDonald's (1.6 miles)
  • Carver's Steak & Chops (2.2 miles)
  • Phil's BBQ (2.3 miles)

Parks

  • Lucido Park (0.9 miles)
  • Rolling Hills Park (1.1 miles)
  • Old Poway Park (2.6 miles)
  • 4S Ranch Sports Park (2.7 miles)
  • Hilltop Park and Recreation Center (2.9 miles)
  • Pioneer Park (3.5 miles)
  • Rancho Bernardo Community Park (3.9 miles)

Transportation

  • Sabre Springs Parkway Transit Center (2.1 miles)
  • MTS Del Lago Station (5.6 miles)

Places of Worship

  • Our Lady of Mount Carmel Church (2.5 miles)
  • Saint Gregory The Great Catholic Church (4.4 miles)
  • Good Shepherd Catholic Church (7.2 miles)

Theaters

  • AMC DINE-IN Poway 1 (3.2 miles)
  • Regal Edwards Mira Mesa 4DX, IMAX & RPX (5.8 miles)

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