Sherwood Healthcare Center

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Sherwood Healthcare Center

4700 Elvas Avenue, Sacramento, CA 95819

For more information about senior living options: (844) 490-3973

4.3 from 86 reviews
5 stars
63
4 stars
8
3 stars
3
2 stars
3
1 stars
9

Skilled Nursing Facility

Overall Review of Sherwood Healthcare Center

Pros

  • pro Shabreen has shown great professionalism and compassion as a treatment nurse.
  • pro The facility feels like family, with staff genuinely caring about patients' health and recovery.
  • pro The overall staff are amazing and highly dedicated.
  • pro Therapy staff Marianna, Rita, Yolanda, and all CNAs provide excellent assistance.
  • pro Diana is the absolute best wound care nurse at Sherwood, displaying empathy, gentleness, and professionalism.
  • pro Diana advocates for timely pain medication, helping prevent hospital trips.
  • pro Alrich, a CNA, is very kind, attentive, and a valuable asset to Sherwood.
  • pro The CNAs and staff provide valuable learning experiences for CNA students.
  • pro The staff are very friendly, with therapists and managers actively involved on the floor.
  • pro The care at Sherwood is excellent, with determined and patient therapists.
  • pro Physical therapy is great, with plenty of equipment and quality therapists.
  • pro The facility is very clean, and nurses and aides consistently follow medical orders; delivery services and Medicaid coverage add convenience.

Cons

  • pro They describe the facility as a "hell hole" and claim that positive reviews are a lie.
  • pro They state their mother developed sepsis and died, blaming neglect such as not being turned and delays in pain medication.
  • pro They say they would give the place zero stars, citing hours-long delays for pain meds and nurses gossiping at a station instead of caring for patients.
  • pro They accuse a nurse of lying about giving medications and of refusing to provide her name.
  • pro They allege a male resident entered their mother's room unsupervised, implying serious safety lapses.
  • pro They describe the facility as outdated and not resembling the advertised photos.
  • pro They note constant noise from trains and a pervasive atmosphere of moaning and screaming among residents.

Review

The collection of reviews paints a complex, but largely positive, portrait of Sherwood as a place where caring staff and a family feel can make a real difference in a patient's recovery. Many reviewers singled out Shabreen for exceptional professionalism and genuine compassion in her role as a treatment nurse. Across multiple visits, they've described coming back to Sherwood as something like returning to a family, with familiar faces that demonstrate true concern for each patient's health and progress. The overall tone is one of appreciation for a team that genuinely cares about getting people back on their feet and back to their lives.

A strong thread throughout the notes is the appreciation for the therapy team and the dedicated nursing staff. Several commenters gave special shoutouts to the therapy department and named individuals such as Marianna, Rita, and Yolanda. The therapy program is praised for its intensity and effectiveness, with one reviewer noting that PT provided "lots of equipment and quality therapists." The sentiment from many residents and families is that the staff, including CNAs, nurses, and managers, work hard, show kindness, and contribute to a supportive atmosphere. One reviewer even described feeling emotional about missing the therapists and staff who had helped them recover, underscoring the personal connections formed during rehabilitation.

Wound care and pain management emerge as defining strengths in several accounts. Diana, the LVN noted as a wound care nurse, is repeatedly highlighted for empathy, gentleness, and professionalism. Reviewers describe her as genuine and deeply devoted to her patients, with one account praising her for advocating to secure essential pain medication on weekends, a move that potentially prevented a hospital trip. The praise extends to the idea that Diana's advocacy and bedside manner can profoundly affect a family's experience during a difficult period, turning a stressful situation into something more manageable and reassuring.

Other staff members receive warm recognition as well. Alrich, a CNA, is described as very kind, attentive, and an asset to Sherwood. The ADON Diana is credited with going above and beyond for patients, a sentiment echoed by those who note that the staff, in general, are consistently engaged in providing care that meets or exceeds medical orders. There's a sense that Sherwood benefits from a leadership and a front-line team that is visible on the floor, with managers and the Staff Development leader actively involved in daily standards and tasks.

Amid the positive depictions, there are equally forceful, cautionary testimonials that remind readers of serious concerns some families have encountered. One review recounts a nightmarish experience in which a family member deteriorated into septic shock after what they describe as delayed turning and inadequate pain management, culminating in an admission to the hospital and, eventually, hospice care. This account also describes staff behavior, such as gossip at a station and inconsistent communication about medications, and expresses profound disappointment with the overall care environment. The reviewer asserts that the neglect they perceived may have contributed to a tragic outcome and states an intent to file a state complaint, naming Yolanda Evans specifically. Additional warnings cite facility conditions, outdated surroundings, and noise from trains, along with concerns about safety and privacy, including reports of a resident being exposed or vulnerable in their room and a perceived lack of adequate supervision to prevent such situations. These accounts emphasize the importance of safety, responsiveness, and accountability within the facility.

There are more nuanced observations that blend praise and critique. Some reviewers note the physical environment and operational challenges without diminishing the care they received. They mention the homemade sense of community, the ease of arranging deliveries and family support, and the fact that the facility accepts Medicaid and has streamlined processes for managing medications. A few others share personal experiences from clinical training or general satisfaction with therapy, indicating that while the care team can be highly effective, there are still aspects - such as noise levels, room assignments, and kitchen-to-diet coordination - that affect the daily patient experience. In some passages, patients express gratitude for the care they did receive, including successful rehabilitation moments and genuinely caring interactions with staff, even as they acknowledge other areas that could be improved.

Overall, the reviews portray Sherwood as a facility with standout individuals and moments of exceptional care, especially in nursing, wound care, and physical therapy. The stories of Shabreen and Diana, along with the therapy team and compassionate CNAs, illustrate a culture of dedication and empathy that many families treasure when their loved ones are navigating recovery. At the same time, the more critical anecdotes serve as important reminders that patient safety, timely medication administration, consistent communication, and a clean, secure environment are essential to trust and quality of care. Taken together, the accounts suggest a facility capable of delivering high-quality rehabilitation and compassionate attention, while also facing serious challenges that demand ongoing attention, accountability, and continuous improvement.

Features

Housing

  • 62 resident community capacity 62 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Sacramento International (11 miles away) Sacramento International (11 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Sherwood Healthcare Center in Sacramento, CA is an assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents. The center boasts a beauty salon where residents can indulge in personal grooming and maintain their appearance. Residents can enjoy watching their favorite shows on cable or satellite TV in the comfort of their own rooms. For those who require transportation, the center provides community-operated transportation and can even arrange non-medical transportation to doctors' appointments.

The center also features a computer center where residents can stay connected with loved ones through email and social media. A fully furnished dining room provides restaurant-style dining experience, while a kitchenette allows residents to prepare their own meals if desired. Housekeeping services ensure that residents live in clean and tidy surroundings.

Sherwood Healthcare Center offers various recreational facilities such as a fitness room for physical wellness activities, a gaming room for entertainment, and an outdoor space with garden for residents to relax amidst nature. A small library is available for book lovers to indulge in literature. Wi-Fi/high-speed internet access ensures that residents stay connected online.

The center provides comprehensive care services, including 24-hour call system and supervision for round-the-clock support. Trained staff assist with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided, ensuring that residents receive the correct medications at the right time. Additionally, there is a mental wellness program that focuses on promoting emotional well-being.

Dining options cater to special dietary restrictions ensuring that each resident's nutritional needs are met. Concierge services are available to assist with any requests or inquiries. Fitness programs and scheduled daily activities keep residents physically active and engaged. Planned day trips offer opportunities for exploration outside the community.

Furthermore, Sherwood Healthcare Center is conveniently located near numerous amenities in Sacramento. There are cafes, parks, pharmacies, physicians, restaurants, transportation options nearby along with places of worship and theaters. With its range of amenities, care services, and convenient location, Sherwood Healthcare Center provides a comfortable and enriching lifestyle for its residents.

Nearby Places of Interest

Physicians

  • Dermatology Consultants of Sacramento (0.4 miles)
  • Children's Specialists Medical Group of Sacramento (0.5 miles)
  • California Sleep Solutions (0.7 miles)
  • McIlraith Thomas B MD Mercy General Hospital (0.9 miles)
  • Laser & Skin Surgery Center of Northern California (1.1 miles)
  • Sacramento Heart & Vascular Medical Associates (1.4 miles)
  • Sacramento Eye Consultants (1.5 miles)

Cafes

  • Temple Coffee (0.7 miles)
  • Tupelo Coffee House (0.8 miles)
  • Chocolate Fish Coffee Roasters (1.2 miles)
  • Dutch Bros Coffee (1.5 miles)
  • Starbucks (1.8 miles)
  • Temple Coffee (2.1 miles)
  • Temple Coffee Roasters (2.1 miles)

Pharmacies

  • Rite Aid (0.9 miles)
  • CVS Pharmacy (1.2 miles)
  • CVS Pharmacy (1.3 miles)
  • Kaiser Pharmacy (1.3 miles)
  • Save Mart Supermarkets (1.5 miles)
  • Walgreens (1.8 miles)
  • Save Mart Supermarkets (1.9 miles)

Parks

  • McKinley Park (1.2 miles)
  • Sutter's Landing Park (1.4 miles)
  • Sutter's Landing Dog Park (1.5 miles)
  • Kobe’s Bark Path (2.1 miles)
  • Oak Meadow Park (2.5 miles)
  • Riverfront Promenade (2.7 miles)
  • Capitol Park (2.8 miles)

Restaurants

  • Chipotle Mexican Grill (1.5 miles)
  • Del Taco (1.5 miles)
  • OBO' Italian Table & Bar (1.6 miles)
  • McDonald's (1.6 miles)
  • In-N-Out Burger (1.7 miles)
  • SacYard Community Tap House (1.7 miles)
  • Jack's Urban Eats (2 miles)

Places of Worship

  • St Francis of Assisi (1.8 miles)

Hospitals

  • Sutter Center for Psychiatry (2.4 miles)
  • Greater Sacramento Surgery Center (3.6 miles)

Transportation

  • Amtrak Sacramento Valley Station (3.3 miles)

Theaters

  • Country Club Cinema (3.8 miles)

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