Double Tree Skilled Nursing in Sacramento, CA

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Pros

• The CNAs, nurses, and other staff are amazing.
• The staff are attentive, ensuring residents eat and are cared for with dignity and respect.
• The facility is beautiful, clean, and the residents seem comfortable and happy.
• The team of nurses, therapists, and social workers provides excellent, attentive care during recovery.
• The reception and social services staff create a warm and helpful experience.
• Jillian, the Social Service Director, is wonderful to work with and knowledgeable about resources.
• The therapy staff are impressive, and the therapy room is large and well-equipped.
• The staff are friendly, courteous, and go above and beyond.
• The monthly calendar of events is great, helping residents stay engaged.
• The food is tasty and well-prepared.

Cons

• The facility is a terrible place.
• The staff are very irresponsible and don’t pay attention to the sick.
• The food is awful, the beds are uncomfortable, and the sheets are dirty.
• Residents never met the doctors there.
• Only the cleaning staff received one star; everything else was horrible.
• The facility failed to implement safety protocols, leading to a fall after a stroke.
• They have no compassion for their patients.
• The facility smells bad and updates about patients are delayed; it feels depressing and gloomy.
• The facility is poorly run and managed, with outdated equipment, and staff ignore patient needs.
• The patients look bored and miserable; care can be slow and staff lack medical knowledge.
• The facility is in a terrible area with unhealthy conditions and poor communication; it should be shut down.
• Staying there slowly kills patients; care worsens.
• The head nurse is rude and about 80% of the staff are rude; the facility is not recommended.
• They never answer the phone.
• The feeding tube was mishandled and staff failed to call the doctor.

Review

This community is best suited for families seeking a practical, post-acute option that leans on active therapy and hands-on daily care, without premium-tier pricing. Double Tree Post Acute in Sacramento earns credibility from residents and families who value a robust physical therapy program, responsive aides, and discharge planning that helps connect to next steps in care. It is a viable fit for seniors who respond to structured routines, therapy-driven progress, and someone to supervise care closely, ideally a family member or caretaker who can stay engaged and communicate frequently with staff. It is less ideal for those who insist on flawless staffing consistency, immaculate cleanliness at all times, and unambiguous, around-the-clock medical oversight. The reality is a balance between capable rehabilitation services and management variability; the best choice occurs when families commit to active involvement and clear, ongoing communication with the facility.

On the plus side, the facility earns consistent praise for the front-line team when functioning at a high level. CNAs, nurses, and therapy staff are repeatedly described as caring, patient, and capable, with particular gratitude expressed for the therapy department, patient escorts, and the hands-on clinicians who drive progress. The social services team, especially Jillian, receives frequent commendation for professionalism, resourcefulness, and guidance through discharge planning. Cleanliness and welcoming daily operations surface in many visits, and the therapy space is highlighted as a strong asset, with the overall environment often described as warm and supportive. Affordability and location also appear as practical advantages, making this a sensible option for families who need strong rehab outcomes without premium price tags. When staffed well, the facility delivers an attentive, family-inclusive approach that can feel like a lifeline during recovery, especially for those navigating post-acute transitions.

Yet, the downsides are persistent enough to shape a clear risk calculus. Several reviews describe serious safety and quality concerns, including delayed responses to needs, inadequate attention to patients post-stroke, and inconsistent results in clinical oversight. There are repeated narratives of outdated infrastructure, odors, and rooms that feel worn, with some patients experiencing delays in showers or routine nursing attention. Communication gaps surface as a recurring friction point, difficulty reaching nursing staff, uneven follow-through on doctor visits, and miscommunications that ripple into care planning. Security of personal belongings and paperwork also surfaces as a recurring grievance in some families, underscoring the need for careful family oversight. While some families report progress and improvements, others report care that falls short of expected standards, particularly for residents with complex needs or dementia.

In weighing pros against cons, the strongest assets often counterbalance only certain weaknesses. When therapy is progressing, staff are engaged, and discharge planning is proactive, the main advantages can significantly offset other operational frictions. A well-run shift that includes attentive nurses and a compassionate activity program can yield meaningful improvements in mobility, mood, and daily functioning, making this facility attractive for those who can monitor care and advocate in real time. However, the inconsistencies cited in several reviews, ranging from limited access to physicians, to gaps in basic bedside care, to dated equipment, tip the scales toward caution. For residents with high-risk medical needs, dementia requiring specialized oversight, or a firm expectation of spotless maintenance, the current mix of strengths and weaknesses may not deliver the reliability desired.

Families evaluating this community should adopt a disciplined, frontline-focused approach. Before choosing, request a candid care conference with the director of social services and the nursing supervisor to review a current care plan, contingency plans for medical emergencies, and a transparent outline of staffing schedules. Tour therapy areas during peak hours to gauge wait times and therapist engagement, and speak with multiple staff members across shifts to assess consistency. Verify who is authorized to receive medical information and ensure a formal process is in place to handle personal belongings and laundry, since these issues have appeared in past reviews. Probe for a realistic picture of everyday operations: patient-to-staff ratios during the day and night, the frequency of physician and NP visits, and the steps taken when a resident experiences a setback in recovery. Bringing questions about food quality, room upkeep, and odor control to management can surface commitments to tangible improvements.

The bottom-line verdict is that Double Tree Post Acute is a mixed-but-manageable option. It serves a practical niche for families prioritizing rehab intensity, rapid discharge planning, and affordable pricing, provided there is sustained family involvement and clear escalation paths for any care concerns. This is not a facility to entrust without ongoing monitoring if safety, consistent medical oversight, and consistently clean, well-maintained surroundings are non-negotiable. Alternatives should be considered for those who demand uniformly reliable daily care, pristine environments, or specialized dementia programs with proven, ongoing staffing stability. For families willing to be engaged partners in care, and prepared to pivot quickly if a resident’s needs outgrow the facility’s current strengths, Double Tree Post Acute can deliver meaningful recovery and compassionate staff dynamics, with the caveat that vigilance and proactive communication remain essential.

This area of Sacramento, California offers a variety of amenities and services that may be beneficial for senior living. With multiple pharmacies, physicians, and hospitals in close proximity, access to healthcare is easily accessible. Additionally, the numerous restaurants and cafes provide convenience for dining options. The presence of parks allows for outdoor recreational activities and the theaters offer entertainment opportunities. Overall, this area provides a well-rounded environment with essential services for seniors looking to reside in a convenient and vibrant community.

Pharmacies

• Walgreens (0.5 miles)
• South Sacramento Care Center (1.4 miles)
• CVS Pharmacy (1.4 miles)
• Walgreens (1.9 miles)
• Walmart Pharmacy (2.1 miles)
• Rite Aid (2.3 miles)
• Walgreens (2.6 miles)

Places of Worship

• New Hope Community Church Sacramento (1 miles)
• St Francis of Assisi (5.8 miles)

Restaurants

• McDonald's (1.5 miles)
• Chick-Fil-A (1.7 miles)
• Auntie Anne's (2.1 miles)
• Burger King (2.3 miles)
• Taqueria Hecho En Mexico (2.9 miles)
• The Sandwich Spot (3.8 miles)
• Marie's Do-Nut Shop (4.3 miles)

Theaters

• Regal Delta Shores & Imax (1.8 miles)

Cafes

• Starbucks (2 miles)
• Kampala Café (3.7 miles)
• Starbucks (4.9 miles)
• Starbucks (5 miles)
• Temple Coffee (5.2 miles)
• Starbucks (5.3 miles)
• Chocolate Fish Coffee Roasters (5.3 miles)

Physicians

• Site for Sore Eyes - Pocket (2.2 miles)
• Kaiser Permanente Medical Group (3.3 miles)
• NVISION Eye Centers - Sacramento (3.9 miles)
• Sacramento County Primary Care Center (4.2 miles)
• Lenaerts Marc Mercy Medical Group Md (5.3 miles)
• Health Care for Women Medical Group (5.4 miles)
• UC Davis Medical Group- Sacramento- Family Medicine & Pediatrics (5.5 miles)

Parks

• Renfree Park (3.3 miles)
• Curtis Park (3.8 miles)
• William Land Park (4 miles)
• Kobe’s Bark Path (4.8 miles)
• Laguna Community Park (5.3 miles)
• Roosevelt Park (5.9 miles)
• Capitol Park (6 miles)

Hospitals

• Kaiser Permanente South Sacramento Medical Center (3.4 miles)
• Sutter Center for Psychiatry (5.5 miles)