Sacramento Manor Inc

Pros

• When Ernest managed the property, operations ran smoothly, residents felt safe, and the community was well maintained.
• Sacramento Manor has well-kept grounds.
• The apartments are single level and efficient.
• The area is generally very quiet and peaceful.
• There are many seniors living there at the manor.
• The property includes a swimming pool and other recreational facilities.
• They keep the property up.
• The property offers 24-hour security.

Cons

• The property is no longer properly staffed, leading to deteriorating conditions.
• Staffing turnover is constant, vacancies are up, and crime has risen dramatically.
• The park across the street has become a homeless camp with frequent drug activity.
• It is no longer safe to walk at night.
• Mold problems and plumbing/HVAC issues have plagued units, with leaks and holes in walls.
• New HVAC systems leak and cause mold to reappear, with about half of the new units not working.
• Management is unfriendly, rude, and prejudiced, with minimal responsiveness.
• There is little security; cameras exist but management does nothing about homeless activity.

Review

Residents at Sacramento Manor are expressing urgent and deep concerns about the current state of the community, particularly in the wake of leadership changes and ongoing staffing instability. They recount a time when Ernest and Sarah were at the helm, describing operations as smooth, safety as high, and the property as well maintained. Since those leaders left, they say vacancies have grown, staffing turnover has been constant, and a sense of security has deteriorated. The fear and confusion felt by tenants are reflected in complaints about the surrounding area and the way the property is being managed today.

A central worry shared by many is safety. The park across the street has repeatedly become a homeless camp, and drug activity is reported to be frequent in the vicinity. Residents recall that Ernest and Sarah had built a relationship with Sacramento Police to maintain a secure, orderly environment, allowing people to walk at night without fear. Now, claims of crime and loitering have re-emerged, and residents feel much less safe as they go about daily life. The sense that security is slipping is a recurring theme in the feedback from several households, contributing to a growing sense of unease among elderly residents in particular.

In response to these concerns, residents are mobilizing. They report that many are signing petitions and preparing to contact the news to highlight what they view as mismanagement and mistreatment. They emphasize that rent increases have continued even as conditions in the community have worsened, making the need for strong, reliable leadership more urgent than ever. Across the board, there is a clear sentiment that Sacramento Manor operated at its best under Ernest and Sarah, who allegedly worked closely with law enforcement to maintain safety and a high standard of living for residents.

The experiences shared by residents are not uniform, but they paint a picture of a complex with significant problems in some units and promising aspects in others. There are personal accounts of mold, plumbing and HVAC failures, and poor housing conditions that have directly affected health - stories of HVAC systems failing, mold returning after remediation, and repeated plumbing visits. One account describes pre-move-in promises not matching the actual condition of a unit, including holes in walls, leaking faucets, and ongoing mold issues that have proven costly and exhausting to address. In several cases, elderly residents with COPD or other health concerns describe being disproportionately affected by poor indoor air quality, pests, and the stress of dealing with unresponsive management.

Other testimonies highlight a more challenging reality for seniors: some tenants report that new management is overwhelmed, unresponsive, or even unfriendly. Complaints include rude customer service, a perceived lack of empathy for disabilities, and a sense that staff treat repair requests as burdens rather than responsibilities. Some residents describe management as slow to act when homeless individuals or criminal activity are evident in the neighborhood, while others mention that cameras exist but are not used effectively to deter or address issues. A few voices acknowledge that there are security measures and a sense of regular programming (such as pantry days or social activities) that, when available, are appreciated by seniors, but these moments are not enough to offset ongoing safety and maintenance concerns for many.

Despite these criticisms, there are also positive notes about Sacramento Manor. Several residents praise the grounds as well-kept and the overall layout of the community, noting features such as a pool, other recreational facilities, single-story apartments, and the appeal of a quiet, 55-plus environment. Some residents emphasize affordability compared to broader real estate markets in California, and they point to the benefits of a community designed for seniors, where basic utilities like heat and cable are included and where security is present in some form. A few testimonials describe a sense of pride in the property, complimenting well-maintained landscaping and the peaceful atmosphere that comes with a senior-focused setting.

In sum, Sacramento Manor appears to be a community with a mix of strengths and serious challenges. For many residents, the core issue is not merely the presence of amenities or the layout of the buildings, but the consistency and quality of leadership, safety, and maintenance. The desire to restore the sense of security and care they felt under Ernest and Sarah - along with a commitment to addressing mold, plumbing, and HVAC problems - and to ensure that elderly residents are treated with patience and respect, stands out as a unifying theme. As tenants mobilize to petition and seek outside attention, the call for stable staffing, effective safety measures, and reliable maintenance remains loud and urgent. Sacramento Manor's future, residents imply, hinges on bringing back or rebuilding leadership that can deliver the steady, compassionate, and accountable management they remember and deserve.

This area of Sacramento, California, offers a convenient and accessible location with a variety of amenities to cater to the needs of seniors. The neighborhood is home to several pharmacies, including Walgreens and CVS Pharmacy, ensuring easy access to medications and healthcare services. Places of worship such as New Hope Community Church provide spiritual support, while nearby restaurants like Chick-Fil-A and Taqueria Hecho En Mexico offer a diverse range of dining options. The presence of parks like Curtis Park and William Land Park provides opportunities for outdoor recreation and relaxation. Additionally, the proximity to healthcare facilities like Kaiser Permanente South Sacramento Medical Center and Sutter Center for Psychiatry ensures that residents have access to quality medical care when needed. Overall, this area offers a balanced mix of amenities and services that make it a desirable choice for senior living in Sacramento.

Pharmacies

• Walgreens (0.3 miles)
• CVS Pharmacy (1.1 miles)
• South Sacramento Care Center (1.2 miles)
• Rite Aid (2.1 miles)
• Walgreens (2.2 miles)
• Walmart Pharmacy (2.3 miles)
• Walgreens (2.3 miles)

Places of Worship

• New Hope Community Church Sacramento (1 miles)
• St Francis of Assisi (5.6 miles)

Restaurants

• McDonald's (1.5 miles)
• Chick-Fil-A (1.9 miles)
• Burger King (2.1 miles)
• Auntie Anne's (2.3 miles)
• Taqueria Hecho En Mexico (3 miles)
• The Sandwich Spot (3.5 miles)
• Marie's Do-Nut Shop (4 miles)

Cafes

• Starbucks (1.9 miles)
• Kampala Café (3.4 miles)
• Starbucks (4.7 miles)
• Temple Coffee (5 miles)
• Starbucks (5 miles)
• Chocolate Fish Coffee Roasters (5.2 miles)
• Starbucks (5.3 miles)

Theaters

• Regal Delta Shores & Imax (2 miles)

Physicians

• Site for Sore Eyes - Pocket (2 miles)
• Kaiser Permanente Medical Group (3.6 miles)
• Sacramento County Primary Care Center (4.1 miles)
• NVISION Eye Centers - Sacramento (4.1 miles)
• Lenaerts Marc Mercy Medical Group Md (5.1 miles)
• UC Davis Medical Group- Sacramento- Family Medicine & Pediatrics (5.3 miles)
• Sacramento Center For Hematology & Medical Oncology (5.5 miles)

Parks

• Renfree Park (3.2 miles)
• Curtis Park (3.5 miles)
• William Land Park (3.7 miles)
• Kobe’s Bark Path (4.6 miles)
• Laguna Community Park (5.6 miles)
• Roosevelt Park (5.6 miles)
• Capitol Park (5.7 miles)

Hospitals

• Kaiser Permanente South Sacramento Medical Center (3.7 miles)
• Sutter Center for Psychiatry (5.5 miles)