Overall Review of Asbury Park Nursing & Rehabilitation Center
caveat
8 reviews mention this
Call lights can be slow at night
Residents and families describe long waits for help after hours.
Several reviews mention delays responding to call bells/call lights, especially during overnight or night shift. Some reviewers report needing to call the front desk when a call button went unanswered for a long time, and others describe waiting hours for medication or assistance. A few reviews also mention limited phone availability later in the evening, which added to their frustration. Daytime support is described more positively in comparison by at least one reviewer.
common
7 reviews mention this
Physical therapy draws mixed reactions
Physical therapy is a frequent bright spot in resident experiences.
Reviews commonly highlight physical therapy as supportive and skilled, including accounts of improved mobility and staff who help residents feel comfortable. Multiple reviewers specifically praise the therapy team for hands-on help during rehabilitation. At the same time, some reviews criticize therapy being inadequate or not provided when expected. Wound care staff are also mentioned alongside therapy in several positive accounts.
common
15 reviews mention this
Staff warmth varies, but many praise it
Many residents and families describe staff members as caring and respectful.
A large share of reviews say staff treat residents with respect, show concern, and follow through when families or residents need help. Several name specific staff members and describe friendly, patient interactions, including help with personal care, communication, and comfort during recovery. Some reviews also acknowledge that not every staff interaction was positive. One review contrasts an overall positive experience with a specific period where communication and responsiveness fell short.
caveat
6 reviews mention this
Condition and cleanliness are contested
Reviews disagree on cleanliness, with some describing serious issues.
Some reviewers describe the facility as clean, odor-free, and well cared for, including positive comments about room cleanliness. Other reviews sharply criticize cleanliness, describing the facility as dirty or filthy and pointing to things like unclean bathrooms and stained or dirty floors. A few comments also connect cleanliness problems to their concerns about overall quality and safety. Taken together, residents donāt consistently describe the same level of cleanliness.
caveat
6 reviews mention this
Food quality is hit or miss
Food reviews range from satisfying to very negative.
Some residents and families say the food is good, including comments about decent meals and larger portions when asked. Others report the food is inedible or horrible and describe the dining experience as not worth the effort. Dietary support is referenced in a few reviews as well, but the overall sentiment about taste and quality varies. A couple of negative reviews also mention missing meals or dissatisfaction with replacements.
differentiator
3 reviews mention this
Skilled nursing, plus wound care
Residents describe skilled nursing support paired with wound-focused care.
At least a few reviews mention wound care expertise during rehabilitation and recovery, including praise for a wound care supervisor. Other reviews describe care after surgery or hospitalization, aligning with skilled nursing rehab needs. While experiences differ across other areas, the wound-care and post-acute support shows up as a specific point families noticed.
common
2 reviews mention this
Nearby essentials are close by
Common errands are within a short drive from the facility.
Residents and families often visit nearby pharmacies and restaurants during stays, and several commonly used options are listed very close to the community. This can help when families need quick supplies or meals without traveling far. The location also places medical-related destinations nearby for easier planning during care periods.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.