Asbury Park Nursing & Rehab in Sacramento, CA

Pros

• The facility is clean and odor-free, and concerns are promptly addressed.
• The staff treat residents like family and consistently meet their needs with respect.
• The therapy team is outstanding and helps residents improve mobility and function.
• Jackie the CNA is praised as an angel for her compassionate care.
• Lucy Zepeda is credited with going above and beyond to assist families.
• The leadership, including Doug Hawkins, Letty, and Pooja, is described as compassionate and effective.
• The activity directors and wound care team are highlighted for high-quality, attentive care.
• Families report being kept informed and would often recommend Asbury Park for care.

Cons

• The place is disgusting.
• It is dirty and nasty.
• There is a lingering urine smell throughout the hallways, and residents are screaming because they aren’t being taken care of.
• The staff did nothing for residents, and communication with the administration was nearly impossible.
• Residents were left untreated and unclean, leading to UTIs or other health problems.
• The facility should be shut down.
• A patient died while staff removed her in a body bag, which was traumatizing to witnesses.
• The night shift call lights go unanswered for hours.
• The food is horrible and not fit for consumption.
• Do not send your loved ones here; it is unsafe and poorly run, with neglect and potential elder abuse.

Review

Asbury Park Nursing & Rehab in Sacramento is best suited for families prioritizing robust post-acute rehabilitation and wound-care support, delivered by a team that can exhibit warmth, consistency, and professional focus when operating at its best. The facility has a long-running presence in the city, with several reviews praising the therapy program, the wound-care leadership, and the dedication of key staff members who stay engaged with residents through PT, OT, and daily mobility work. When the atmosphere is right, residents feel supported by nurses and CNAs who listen, tailor routines to individual needs, and push for meaningful progress in recovery. The leadership shown by administrators who are accessible and communicative is repeatedly cited as a stabilizing force that helps families trust the rehab track and celebrate incremental gains. In short, for a patient whose primary goal is to regain function and experience attentive, skilled rehabilitation, Asbury Park can be a strong match.

Still, this community warrants careful consideration for families who demand unwavering consistency across all shifts and an environment that remains pristine and quietly regulated at all hours. Several reviews flag serious flaws that recur across seasons: delayed responses to call lights, nights when staff appear overwhelmed, and rooms that feel chaotic or disorderly. Families have described urine odors, rooms shared by multiple patients, and occasional lapses in basic cleanliness. There are also accounts of mislaid belongings, missed medications, and communication gaps that leave relatives feeling out of the loop about progress or changes in care plans. For anyone needing a consistently calm, fully private setting with reliably immediate assistance, alternatives may be preferable until these operational gaps are decisively addressed.

The strongest defense of Asbury Park rests on its therapy-centric strengths and the visible dedication of individual caregivers. Several residents and families highlight exceptional PT/OT work, with therapists who motivate and push toward tangible improvements. Wound-care leadership, such as Chance, is repeatedly praised for competence and knowledge, and the broader nursing team is described as capable and compassionate when functioning smoothly. Stories of caregivers who truly connect with residents, like CNAs who recognize personalities, nurses who communicate respectfully, and case managers who stay engaged with families, underscore that the facility can deliver high-quality care in the right conditions. When these pros align, they offset a portion of the frustrations voiced by others, producing outcomes where mobility improves, pain diminishes, and daily routines regain a measure of predictability.

Yet the cons cited by reviewers are not insignificant. Nighttime staffing challenges surface repeatedly, with call lights going unanswered for extended stretches and family members reporting that critical tasks, medication administration, personal care, or timely transfers, happen only after repeated attempts. Language barriers, inconsistent documentation, and occasional perception of indifference from some staff members further complicate the picture for families seeking seamless coordination. Several accounts recount unsafe or unsanitary conditions, from rooms that feel dirty or hot to the distress of watching a patient be neglected or left without basic assistance for long periods. The most jarring stories involve alterations in patient safety and dignity, such as bedpan delays, unattended falls, or insufficient privacy in shared spaces. Taken together, these experiences point to real risk factors that can erode confidence unless the facility can demonstrate consistent, system-wide improvements.

From a decision-making standpoint, the path hinges on aligning expectations with current operational realities. If the priority is aggressive rehabilitative therapy delivered with genuine care and staff who actively advocate for a resident’s progress, Asbury Park remains a credible option, provided one negotiates a clear care plan and maintains ongoing check-ins with administrators and the wound-care team. Prospective clients should insist on meeting night-shift leaders, request a transparent staffing matrix, and observe how call lights are managed after hours. It is wise to seek direct family contact channels with the administrator and case manager, confirm private-room availability, and verify that medication protocols and daily schedules will be upheld with consistent accountability. Above all, demand a concrete, documented process for addressing concerns as they arise, so the raw strength of therapy does not get undermined by gaps in day-to-day responsiveness.

In the end, Asbury Park presents a pragmatic paradox: it can be an institution of genuine healing and compassionate care in the hands of diligent therapists and engaged managers, while also exposing serious vulnerabilities when staffing, communication, and cleanliness slip. For families whose loved one’s recovery depends on high-quality therapy, aggressive wound care, and a team that treats residents with warmth and respect most days, the facility can deliver meaningful results. For those who cannot tolerate inconsistent night staffing, delayed medications, or variable room conditions, alternatives should be actively explored and compared, ideally after an on-site, candid tour that emphasizes actual after-hours performance and real-time responsiveness. The right choice will hinge on a clear picture of whether the current strengths can be sustained reliably across all shifts, every day.

This area of Sacramento, California, offers a convenient and diverse range of amenities for senior living. With several pharmacies, restaurants, physicians' offices, cafes, parks, hospitals, theaters, and places of worship all within a few miles radius, residents have easy access to essential services and leisure activities. The presence of reputable medical facilities such as Sutter Center for Psychiatry and Sacramento Heart & Vascular Medical Associates ensures quality healthcare options nearby. The variety of dining options ranging from fast-food chains to local cafes like Tupelo Coffee House cater to different tastes and preferences. Additionally, the proximity to parks like Oak Meadow Park and Sutter's Landing Dog Park provides opportunities for outdoor recreation and relaxation. Places of worship such as St Francis of Assisi and Slavic SDA Church offer spiritual support for residents seeking a community connection. Overall, this neighborhood presents a well-rounded environment with ample resources for seniors looking to enjoy a comfortable and fulfilling lifestyle in Sacramento.

Pharmacies

• CVS Pharmacy (0.2 miles)
• Save Mart Supermarkets (0.5 miles)
• Rite Aid (1.1 miles)
• Walgreens (1.5 miles)
• Rite Aid (1.8 miles)
• Kaiser Pharmacy (1.8 miles)
• Save Mart Supermarkets (1.8 miles)

Restaurants

• McDonald's (0.2 miles)
• Jack's Urban Eats (0.5 miles)
• Gordito Burrito - La Riviera (1.2 miles)
• McDonald's (1.3 miles)
• Denny's (1.4 miles)
• Leatherby's Family Creamery (1.5 miles)
• In-N-Out Burger (1.6 miles)

Physicians

• Diagnostic Radiological Imaging (0.2 miles)
• Joseph R Coscia (0.3 miles)
• Sacramento Heart & Vascular Medical Associates (0.5 miles)
• Griffin & Reed Eye Care (0.6 miles)
• Dermatology Consultants of Sacramento (1.2 miles)
• Children's Specialists Medical Group of Sacramento (1.3 miles)
• Eye Designs Optometry - Arden (2 miles)

Cafes

• Dutch Bros Coffee (0.9 miles)
• Tupelo Coffee House (1.2 miles)
• Temple Coffee (2 miles)
• Chocolate Fish Coffee Roasters (2 miles)
• Starbucks (2.9 miles)
• Temple Coffee (3.3 miles)
• Temple Coffee Roasters (3.5 miles)

Parks

• Oak Meadow Park (1.1 miles)
• Glenbrook Park (1.6 miles)
• McKinley Park (2.7 miles)
• Sutter's Landing Park (2.9 miles)
• Sutter's Landing Dog Park (2.9 miles)
• Kobe’s Bark Path (3.2 miles)
• Riverfront Promenade (4.2 miles)

Hospitals

• Sutter Center for Psychiatry (1.7 miles)
• Greater Sacramento Surgery Center (3.5 miles)

Theaters

• Country Club Cinema (2.9 miles)

Places of Worship

• St Francis of Assisi (3.2 miles)
• Slavic SDA Church (4.4 miles)