1267 San Gabriel Boulevard, Rosemead, CA 91770
For more information about senior living options: (844) 490-3973
At Monterey Healthcare & Wellness Center, the monthly costs for care are competitively priced compared to both Los Angeles County and the broader California market. For a semi-private room, residents can expect to pay $3,000 per month, which is notably lower than the county average of $3,349 and the state average of $3,333. Similarly, in terms of private rooms, Monterey offers a monthly rate of $3,540 that remains more affordable than Los Angeles County's average of $4,197 and is also lower than the state's average price of $3,939. This positioning not only highlights Monterey Healthcare & Wellness Center as a cost-effective choice for quality care but also reflects its commitment to providing accessible healthcare solutions in a competitive landscape.
| Floor plans | Monterey Healthcare & Wellness Center | Los Angeles County | California |
|---|---|---|---|
| Semi-Private | $3,000 | $3,349 | $3,333 |
| Private | $3,540 | $4,197 | $3,939 |
The staff and residents have always been great to work with. The experience has always been electric and a blessing. The staff are amazing and accommodating; they are patient and kind. The Monterey healthcare staff are always nice to visitors; they are very helpful and answer questions. The staff are great; residents are well taken care of. Monterey Healthcare & Wellness Centre has trained healthcare professionals who know how to take care of the patients. The staff are awesome; they genuinely care about the safety and wellbeing of their patients. The activities department brings smiles to everyone and makes the residents' days brighter.
The facility is described as worse than a prison, where residents cannot get out. There are claims of unethical Medicare billing practices and potential overbilling. The food is described as horrible, residents rarely get outside, and basic comforts like heat, cable, and internet are lacking. The staff are accused of being severely understaffed, sleeping on shift, yelling at residents, turning off TVs/lights, and neglecting care. Residents were reportedly strapped down and shipped to other hospitals on birthdays. Ownership is said to have not returned money and to have attempted to charge extra for their mistake. The center is described as clearly for profit and not something to be trusted or recommended (even to one's worst enemy). Reports describe residents being attacked and fights breaking out, indicating an unsafe environment. Ambulance service is portrayed as poor.Monterey Healthcare & Wellness Centre is a place that has clearly left a lasting impression on a wide range of visitors, from longtime program organizers to families seeking care for loved ones. One recurring thread is the sense of community that comes from ongoing activities and regular interactions with residents. A bible class held there for over a decade is described as an energizing, blessed experience for both participants and staff, with many reviewers crediting the staff and residents for making these gatherings a positive and uplifting part of the facility's culture. The overall tone from several guests is that the people who work at Monterey are engaging, patient, and genuinely kind, and that their presence makes visiting and participating there a meaningful experience.
Several reviews emphasize that the staff are consistently helpful and accommodating. Visitors repeatedly note that staff members are patient, friendly, and eager to answer questions or address concerns. The sentiment that the facility is a "safe place for your family members" recurs, suggesting that for some families the environment feels supportive and stable. In particular, some reviewers describe Monterey as a place where highly trained professionals focus on safety and the wellbeing of residents, and where the staff's attentiveness translates into meaningful, dependable care for those who need time to stabilize mentally and physically before transitioning to lower-level placements.
There is also a strong positive pulse around the quality of interaction between residents and staff in general care and daily life. Reviewers describe the nursing and caregiving teams as caring and attentive, and they highlight the facility's ability to meet questions and concerns with courteous, helpful responses. The facility is portrayed as a place where residents can receive consistent attention and where family members feel supported through the process. The activities department is singled out by several reviewers as a bright spot that brings smiles and moments of joy to residents, underscoring the importance of social engagement in the overall experience at Monterey. A few visitors even call out individual staff by name as exceptional or particularly impactful, including an employee named Dori who stands out as a highlight in an otherwise challenging landscape for some.
Yet, the picture is not uniformly positive. A cluster of reviews presents Monterey in starkly negative terms, with some respondents describing the center as worse than a prison and expressing deep, unresolved concerns about freedom of movement, autonomy, and overall living conditions. In these accounts, families describe lengthy stays, limited ability to exit, and feelings of entrapment that feel incompatible with what they expect from a compassionate care facility. The language used is strong: comparisons to imprisonment, references to residents being treated "like animals in a cage," and insistence that the facility is more about confinement than care. A number of reviewers recount experiences of fear or distress during their loved ones' stays, including situations where communication around care and movement felt restricting or opaque.
Financial and administrative concerns also surface in several accounts. Some reviewers raise alarms about potential unethical billing practices, including claims about Medicare days and billing arrangements that they believe are not in the best interest of residents or their families. The possibility of disputes regarding charges leads some reviewers to threaten or pursue action with oversight bodies, such as CMS. These concerns coexist with a few stories of positive outcomes around transport for loved ones and cooperation from third-party services, yet the fiscal and administrative worries contribute to a broader sense of distrust for some families.
There are strong, distressing anecdotes about individual experiences that illuminate perceived gaps in care and safety. Reported incidents range from sensorial and environmental issues - such as broken heaters, lack of cable or internet access, and insufficient air or noise control - to more alarming accounts of aggressive behavior or neglect. Several reviews describe staff conflicts, loud enforcement of routines, and inconsistent handling of daytime and nighttime needs, including questions about sleep quality, wake times, and whether residents are receiving adequate attention through the night. A few stories recount elements of miscommunication or conflict between residents, staff, and families, sometimes with long-lasting frustration over unresolved issues or perceived disregard for resident rights.
In the middle of these divergent experiences, a few reviewers acknowledge both the challenges and the bright spots. They point to dedicated individuals and teams within Monterey who, despite systemic or logistical hurdles, work hard to deliver compassionate care. They note improvements like better engagement from activities staff, ongoing efforts to maintain safety and order, and instances where a resident's family feels heard and supported. Some visitors highlight that when things work well, the outcomes can be meaningful for residents and their families, reinforcing that the facility has the capacity for good care even amidst broader criticisms.
Taken together, the collected feedback paints a facility with a broad spectrum of experiences. On one side are stories that emphasize kindness, accessibility, and a sense of safety for many families, with praise for the staff's empathy and for programs that foster community and stability for residents. On the other side are serious, emotionally charged testimonials about confinement, inconsistent care, and perceived financial or administrative irregularities, along with concrete complaints about food, comfort, and day-to-day living conditions. The divergence suggests that experiences at Monterey can vary significantly from one patient or visitor to another, influenced by factors such as specific staff interactions, the particular unit or time of stay, and the individual expectations and needs of families and residents.
For anyone evaluating Monterey Healthcare & Wellness Centre, this mix of feedback underscores the importance of due diligence. Prospective families should consider visiting, speak directly with current staff and residents, review any available facility performance data, and ask pointed questions about autonomy, daily routines, dining, safety protocols, and billing practices. If there are ongoing concerns about quality of care, consulting oversight resources and pursuing transparent, documented information can help inform a well-grounded decision. The reviews collectively encourage a careful weighing of experiences - recognizing the genuine warmth and dedication many have found at Monterey, while also acknowledging the profound criticisms that some have voiced about care quality, environment, and administrative practices.
96 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Long Beach (Daugherty) (16 miles away) Burbank-Glendale-Pasadena (19 miles away) Los Angeles International (20 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Monterey Healthcare & Wellness Center in Rosemead, CA is a vibrant assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The center provides a comfortable and inviting atmosphere, with fully furnished accommodations and private bathrooms for each resident.
For the convenience of its residents, the community offers an array of amenities such as a beauty salon, gaming room, small library, and computer center. There is also a fitness room for those who want to stay active and maintain their physical well-being. Outdoor space is available for residents to enjoy nature and relax in the tranquil garden.
The dining experience at Monterey Healthcare & Wellness Center is top-notch, with restaurant-style meals prepared and served in a spacious dining room. Special dietary restrictions are accommodated to ensure that each resident's nutritional needs are met.
Care services provided include 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their medications in a timely manner. The center also offers diabetic diets and can cater to special dietary restrictions.
The community promotes mental wellness through its mental wellness program, providing support for emotional well-being. Transportation arrangements are available for non-medical needs as well as transportation to doctors' appointments.
Residents at Monterey Healthcare & Wellness Center can also enjoy various activities both within the community and nearby. Planned day trips, resident-run activities, and scheduled daily activities keep residents engaged and promote social interaction. Additionally, there are cafes, parks, pharmacies, restaurants, and hospitals conveniently located nearby.
Overall, the Monterey Healthcare & Wellness Center provides a comprehensive assisted living experience where residents can feel supported and enjoy an active lifestyle while receiving the care they need.
At Monterey Healthcare & Wellness Center, the monthly costs for care are competitively priced compared to both Los Angeles County and the broader California market. For a semi-private room, residents can expect to pay $3,000 per month, which is notably lower than the county average of $3,349 and the state average of $3,333. Similarly, in terms of private rooms, Monterey offers a monthly rate of $3,540 that remains more affordable than Los Angeles County's average of $4,197 and is also lower than the state's average price of $3,939. This positioning not only highlights Monterey Healthcare & Wellness Center as a cost-effective choice for quality care but also reflects its commitment to providing accessible healthcare solutions in a competitive landscape.
Monterey Healthcare & Wellness Center is located at 1267 San Gabriel Boulevard, Rosemead, CA 91770 in Los Angeles County, California
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