Alta Vista Healthcare & Wellness Centre in Riverside, CA
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9020 Garfield Street, Riverside, CA 92503
For more information about senior living options: (844) 490-3973
The staff was attentive and took excellent care of his father. Each staff member treated him like family. Nurses and staff helped her mother Elsa Ruiz recover and get discharged. Florence LVN did a great job with her wound care to help her heal faster. Special thanks to the physical therapists, occupational therapists, and LVNs for getting her mom back on track and walking again. Alta Vista is by far the best; everyone is caring and helpful. The food was good and the facility was very clean. The staff are friendly, professional, and attentive; they keep patients engaged with activities. Edith, a CNA, was outstanding and made her days comfortable and positive. First-day staff were helpful and welcoming. The rehab gym is large and effective; the staff are supportive and kept spirits high. The facility is very clean, and the staff are welcoming.
The facility is dirty, unprofessional, and described as a horrible place to have a loved one. Staff are said to ignore call buttons and delay responses for long periods. Patients are reportedly left in soiled conditions for extended times. There are accusations of theft of belongings and mismanagement of records. The center is accused of overcharging and failing to explain charges. The food is described as bland, unappetizing, or disgusting. Wound care and bedsores are alleged to be neglected, with conditions worsening. Abuse and neglect are claimed, including staff yelling and using foul language. Some reviewers say the facility has caused harm or death, including claims that “they killed my dad.” The building is described as old with outdated rooms and persistent pest problems.Alta Vista Healthcare & Wellness Centre in Riverside is best suited for families seeking short-term or intermediate skilled-nursing rehab with a strong emphasis on hands-on therapy, attentive caregiving, and a clean, active environment. When rehab and daily interactions with a compassionate staff are the top priority, this community delivers consistently positive experiences: patients often report being treated like family, therapists who push for real progress, and a generally welcoming atmosphere that keeps recovery moving forward. It is particularly well-medaled for those who need brisk therapy, regular nursing attention, and clear communication about progress and discharge plans. For families scrutinizing comfort, cleanliness, and a supportive rehab culture, Alta Vista stands out as a capable choice.
However, several red flags appear in the broader resident-family feedback that warrants careful consideration. A substantial portion of reviews recount serious concerns about responsiveness, call-bell delays, and the timeliness of basic care. Some families allege gaps in supervision, with reports of wounds or soiled conditions not promptly addressed, and even accusations of miscommunication around medical orders and transfers. A few reviews touch on financial and administrative tensions, including allegations of overcharging or procedural inconsistencies. While these claims are not universal, they are persistent enough to merit a cautious, diligence-forward approach for anyone comparing Alta Vista with other options.
To weigh the pros against the cons, the most compelling strengths lie in the staff’s warmth and the rehab-focused program. Repeated testimonials highlight compassionate CNAs, skilled nursing teams, and a therapy department described as energetic, effective, and patient-centered. The rehab gym receives frequent praise for its size and effectiveness, with therapists who maintain patient spirits while driving progress. Cleanliness and an accommodating front-office experience also emerge as reliable positives. These elements can significantly offset the downsides for families whose loved one benefits most from structured rehab, daily skilled visits, and proactive therapy plans that are consistently executed.
Yet the picture is not uniformly favorable. On the negative side, some reviewers report prolonged wait times for call-button responses and inconsistent bedside care, notes that can escalate anxiety for families and patients alike. Others recount disheartening experiences around wound care, diaper changes, or seemingly lapses in infection control, leading to distrust in the routine care. A few accounts describe outdated rooms or a facility feel that some families find less modern than expected. These factors can erode confidence, especially for relatives who value tightly coordinated care, rapid problem-solving, and transparent, timely communication about changes in condition or discharge planning.
The social and clinical atmosphere at Alta Vista is clearly a double-edged sword. On the one hand, the facility frequently earns kudos for its friendly, professional staff, the approachable management team, and the overall sense of a supportive community. On the other hand, the volume and intensity of contrasting reviews, ranging from “exceptional” to “unacceptable”, signal that consistency may hinge on shifts, unit, and even individual providers. Families must weigh whether their loved one’s needs align with a rehab-forward model and whether they can maintain vigilant oversight to ensure that care plans are carried out as designed. In situations where a patient requires steady, highly attentive supervision or where families cannot commit to regular monitoring, the risk of uneven experiences may be higher.
For families navigating a decision, Alta Vista offers a solid, practical option for seniors who prize effective rehabilitation and a caring staff, with the caveat of potential variability in day-to-day care consistency. Those with high medical acuity, complex wound care, or a history of challenging behavior may want to conduct broader comparisons and request current staffing metrics, care plans, and a transparent tour of the therapy and nursing floors. If family members anticipate frequent communication needs, about therapy milestones, discharge timelines, or changes in medical orders, explicitly confirm these processes with the admissions team and request a written summary of expectations. A proactive approach now can prevent surprises later.
Bottom line: Alta Vista is a practical, credible choice for families prioritizing robust rehab and a warm, attentive staff in a clean setting. It shines where therapy intensity and daily nursing engagement drive recovery, but it requires careful vetting for those who cannot tolerate potential gaps in responsiveness or inconsistencies in daily care. Prospective residents should insist on current, specifics-driven conversations about staffing levels, response times, wound care standards, and discharge coordination. If those conversations satisfy, Alta Vista is likely to deliver meaningful strides toward returning home with improved function. If they raise further questions or reveal ongoing procedural concerns, exploring alternatives with stronger track records for consistent daily care and tighter oversight becomes a prudent, even necessary, step.
99 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Ontario International (13 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Located in Riverside, California, Alta Vista Healthcare & Wellness Centre offers a comprehensive range of amenities and care services to cater to the needs and desires of its residents. The community prides itself on providing a comfortable and enjoyable living environment for seniors.
The amenities at Alta Vista Healthcare & Wellness Centre are designed to enhance the overall well-being of residents. A beauty salon is available for personal grooming needs, while cable or satellite TV ensures entertainment options. Community operated transportation is provided for outings and appointments, with additional transportation arrangements available. For those who enjoy staying connected, there is a computer center with Wi-Fi/high-speed internet access.
The dining experience at Alta Vista Healthcare & Wellness Centre is top-notch. Residents can enjoy meals in a restaurant-style dining room, with special dietary restrictions accommodated. Meal preparation and service are provided, ensuring that residents receive delicious and nutritious food.
To promote an active lifestyle, the community offers various recreational facilities. A fitness room is available for exercise enthusiasts, while a gaming room provides entertainment options. The outdoor space includes a garden where residents can relax and enjoy nature. Additionally, there is a small library for reading enthusiasts.
The care services at Alta Vista Healthcare & Wellness Centre prioritize the well-being of residents. A 24-hour call system ensures that assistance is always within reach. Trained staff provide 24-hour supervision and assist with activities of daily living such as bathing, dressing, and transfers. Medication management and special dietary restrictions are also taken care of.
Alta Vista Healthcare & Wellness Centre understands the importance of social engagement and provides numerous activities for residents to participate in. Concierge services are available to assist with planning day trips or resident-run activities. Scheduled daily activities cater to different interests and preferences.
In terms of nearby amenities, there are several options conveniently located near Alta Vista Healthcare & Wellness Centre. These include cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals.
Overall, Alta Vista Healthcare & Wellness Centre offers a vibrant and caring assisted living community where residents can enjoy a comfortable and fulfilling lifestyle. The comprehensive amenities, excellent care services, and convenient location make it an ideal choice for seniors seeking a supportive and engaging environment.
Alta Vista Healthcare & Wellness Centre is located at 9020 Garfield Street, Riverside, CA 92503 in Riverside County, California
Alta Vista Healthcare & Wellness Centre on seniors.fyi includes 5 photos including images showing bedroom, landscaping, interior, decor, palm trees, rehabilitation, exercise room, physical therapy, and more.
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