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Alta Vista Healthcare & Wellness Centre in Riverside, CA

Alta Vista Healthcare & Wellness Centre is a nursing home community in Riverside, CA.

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Alta Vista Healthcare & Wellness Centre in Riverside, CA

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9020 Garfield Street, Riverside, CA 92503

For more information about senior living options: (866) 208-4318

4.1 from 104 reviews
5 stars
71
4 stars
10
3 stars
2
2 stars
4
1 stars
17

Overall Review of Alta Vista Healthcare & Wellness Centre

common 34 reviews mention this

Staff attentiveness stands out

Residents and families frequently describe attentive, helpful staff.

Across many visits, residents and families report that nurses and caregivers are responsive to needs and answer questions. Multiple reviewers also highlight specific people in nursing, CNA support, and therapy, describing care that feels hands-on rather than hands-off. Even when there are criticisms, several comments still acknowledge that parts of the team are kind and professional. Some reviews add that they felt comfortable because staff checked in and explained changes or care updates.

common 22 reviews mention this

Cleanliness and upkeep get praise

A consistently mentioned strength is how clean the facility appears.

Several reviewers describe the building as clean and maintained, including rooms and common areas. Families also mention cleanliness details such as not seeing trash or old plates and feeling confident about hygiene during frequent visits. At the same time, a small number of negative reviews complain about cleanliness-related problems and odors, which can make the experience feel inconsistent. Overall, cleanliness is one of the most repeated positives in the feedback.

common 14 reviews mention this

Therapy support helps during rehab

Many residents describe helpful PT/OT support during recovery.

Multiple reviews mention rehabilitation for getting stronger or preparing to return home, often pointing to PT/OT as a key part of progress. Some families say therapists and the broader rehab team helped keep morale up and encouraged participation in sessions. A few negative reviews, however, suggest therapy involvement wasn’t as consistent as expected, including concerns that sessions weren’t fully encouraged when pain was reported. Taken together, rehab is a major focus in the reviews, with mostly positive outcomes and a minority of concerns.

caveat 6 reviews mention this

Food is mixed, sometimes bland

Food quality is a mixed point, with some describing bland meals.

Several reviewers say the food was good or that residents liked desserts and certain meal choices, and some mention diet-related preferences. Others describe meals as bland, not tasty, or not looking appetizing, even when they describe food as fresh. A few comments also call for more menu variety. Overall, dining shows up as a recurring topic with both approval and disappointment.

caveat 6 reviews mention this

Call response and staffing concerns

Some reviewers report delayed help after using the call button.

A recurring negative theme is that it could take a long time for staff to respond to requests, especially when help was needed for care tasks. Some reviewers describe situations involving unanswered or slow call-button response, and in a few cases they connect delays to discomfort or hygiene issues. There are also complaints that staff were short-handed, which affected attention and follow-through. While many other reviews are positive about responsiveness, this group of comments is clear that communication and timeliness were not always reliable.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 99 resident community capacity 99 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Ontario International (13 miles away) Ontario International (13 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Hospitals

  • Parkview Community Hospital Medical Center (0.1 miles)
  • Windsor Cypress Gardens Healthcare (0.8 miles)
  • Riverside Center (3.5 miles)
  • Molina Medical Center (3.6 miles)
  • Empire Imaging (4.8 miles)

Physicians

  • Renaissance Radiology Medical Group (0.2 miles)
  • Jeffrey M Deledonne Dr DDS (2.1 miles)
  • Asthma & Allergy Medical Group (2.1 miles)
  • Li Doris MD Mission Surgical Clinic (2.5 miles)
  • Loma Linda University Plastic Surgery Group (2.7 miles)
  • University Pain Consultants (2.9 miles)
  • Riverside Family Physicians (3.6 miles)

Cafes

  • Wanda's Cafe (0.8 miles)
  • Starbucks (5.6 miles)
  • Starbucks (6.6 miles)
  • Panera Bread (7.3 miles)
  • Dutch Bros Coffee (8.3 miles)
  • Starbucks (8.5 miles)

Pharmacies

  • CVS Pharmacy (1 miles)
  • Rite Aid (1.4 miles)
  • Sav-On Pharmacy (1.9 miles)
  • Walgreens (2.5 miles)
  • CVS Pharmacy (2.8 miles)
  • V 215 (2.9 miles)
  • Central Best Pharmacy (3 miles)

Restaurants

  • McDonald's (1.4 miles)
  • Taqueria 2 Potrillos (1.4 miles)
  • Yard House (1.5 miles)
  • TGI Friday's (1.6 miles)
  • The Cheesecake Factory (1.7 miles)
  • Brandon's Diner (1.8 miles)
  • In-N-Out Burger (2.1 miles)

Theaters

  • AMC Tyler Galleria 16, NEW RESERVED SEATING: Save your favorite seat in advance (1.5 miles)
  • Regal Riverside Plaza (3.4 miles)
  • Regal Edwards Corona Crossings & RPX (8.5 miles)

Places of Worship

  • Riverside Community Church (2.8 miles)
  • The Refuge Bible Fellowship (7.1 miles)
  • The Grove Community Church (7.4 miles)

Parks

  • Mount Rubidoux (4.7 miles)
  • Andulka Park (5.7 miles)
  • Sycamore Canyon Wilderness Park (7 miles)
  • Eastvale Community Park (7.2 miles)
  • Vernola Family Park (7.3 miles)
  • River Walk Park (8 miles)

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