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3 from 65 reviews
5 stars
26
4 stars
3
3 stars
5
2 stars
6
1 stars
25
Overall Review of Rialto Post Acute Center
common23 reviews mention this
Staff compassion stands out
Residents and families frequently describe the staff as kind, caring, and responsive.
A large share of reviewers talk about staff members who are professional and attentive, including nursing and therapy teams. Several residents specifically mention aides helping with daily needs like meals, bathing, bedding changes, and transfers. Even among mixed experiences, some families still highlight individual caregivers who were patient and respectful. The reviews that are positive often focus on how staff treat residents day-to-day and how quickly they address concerns when they can.
caveat21 reviews mention this
Care delays raise serious concerns
Some reviewers describe neglect and delays that affected basic care.
A recurring complaint is that call buttons and requests for help were not answered promptly, or that residents went long stretches without being cleaned or assisted. Multiple reviewers also describe falls and situations where medical needs appeared to be handled too slowly. Some reviews go further to claim errors or lack of documentation around medication and care. Taken together, the negative feedback centers on basic responsivenessâwho comes when a resident calls, and whether routine care is carried out consistently.
caveat8 reviews mention this
Cleanliness and odors are inconsistent
Several reviews report the facility smelling strongly and feeling dirty.
Some reviewers describe urine- or feces-like odors in hallways and rooms, along with conditions they characterize as filthy or run down. A separate set of reviews say the facility was clean and that the smell was pleasant, including mentions of a generally well-kept environment. The conflict between these accounts shows a clear inconsistency across visits and/or units. For families, the deciding factor appears to be what visitors and residents experienced in the moment.
caveat4 reviews mention this
Food quality is disputed
Food is a frequent point of disagreement across reviews.
Some reviewers say meals were repetitive and not very appetizing, including accounts of residents eating mostly sandwiches or describing the food as awful. Others report more neutral or positive impressions, such as food being edible or that residents were fed well. Even when the overall experience is positive, at least one review notes that the food could be better. The dining-related feedback is therefore uneven, with no single consistent takeaway.
common2 reviews mention this
Activities and daily support
Reviewers mention day-to-day support and scheduled activity opportunities.
Residents and families describe a structured rhythm to daily care, including help with day-to-day tasks and meals during scheduled shifts. At least one reviewer also points to a broader life-enrichment side, including a gym and multiple activities. While these accounts are supportive, the reviews that focus on staffing or responsiveness suggest that the day-to-day experience can vary depending on the situation. Still, the positive activity-related comments align with the community offering planned activities and fitness programming.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
177 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Ontario International (13 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Restaurants
Domino's Pizza (0.5 miles)
George's Burgers (1.1 miles)
Cracker Barrel Old Country Store (2.2 miles)
Golden China Restaurant (2.2 miles)
P&G World Famous Burgers (2.6 miles)
Baker's Drive-Thru (3.2 miles)
In-N-Out Burger (4.1 miles)
Pharmacies
Walgreens (1.1 miles)
Scripps Pharmacy (2.2 miles)
Walgreens (2.7 miles)
CVS Pharmacy (3.2 miles)
Walgreens (3.3 miles)
Kaiser Permanente (3.6 miles)
CVS Pharmacy (3.9 miles)
Transportation
The Colton Diamonds (2.4 miles)
Metrolink Fontana Station (4.2 miles)
San Bernardino Transit Center (4.6 miles)
Physicians
Shah Mahesh MD Kaiser Permanente Fontana Mob 1 (3.5 miles)
Bones and Spine Surgery (3.8 miles)
Elmer Reymond Symonett (3.8 miles)
Vijay Katukota Md (3.9 miles)
U S Familycare (4 miles)
United Family Care (4.2 miles)
Macias Eye Medical Centers (4.3 miles)
Hospitals
Kaiser Permanente Fontana Medical Center (3.6 miles)
Pacific Park Convalescent Center of San Bernardino (4.7 miles)
San Bernardino Medical Group (6.4 miles)
Empire Imaging (6.7 miles)
Vantage Oncology (6.8 miles)
Jerry L Pettis Memorial (7 miles)
Mountain View Surgery Center (7.6 miles)
Places of Worship
Azure Hills Seventh-Day Adventist Church (4.4 miles)
The Refuge Bible Fellowship (5.5 miles)
National Association of Seventh Day Adventist Dentists (6.2 miles)
Crosswalk Church (7.5 miles)
Cafes
Starbucks (4.4 miles)
Starbucks (4.6 miles)
Viva La Boba (4.9 miles)
Starbucks (6 miles)
Starbucks (6.2 miles)
Theaters
Cinemark Renaissance Marketplace and XD (4.5 miles)
Rialto Post Acute Center on seniors.fyi includes 12 photos including images showing windows, interior, garden, building, outdoor, lighting, palm trees, architecture, and more.
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Palliative care focuses on alleviating distress at any stage of a serious illness and can accompany curative treatments, while hospice care is for those nearing the end of life with a prognosis of six months or less, emphasizing comfort over curative measures. Both prioritize holistic care for patients and families but differ in timing, goals, and scope.
Fecal incontinence, prevalent among older adults, arises from factors like weakened pelvic muscles and nerve damage, significantly affecting well-being and social interactions. Diagnosis involves clinical evaluation and tests to inform tailored treatments, while caregivers and preventive measures can aid in managing the condition effectively.
Gardening provides seniors with physical exercise, mental and emotional support, and social interaction opportunities, while accommodating their needs through raised beds and ergonomic tools. It promotes health benefits like improved dexterity and cardiovascular health, encourages sustainable practices, and allows for manageable upkeep with low-maintenance plants.
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