Rialto Post Acute Center

Save

  • Interior

    A spacious dining area with neatly arranged tables and chairs, illuminated by ceiling lights.

  • Building

    A serene courtyard garden with a gazebo, pond, and lush greenery surrounded by buildings.

  • Architecture

    The exterior view of a community center showcasing modern architectural design and well-maintained landscaping.

  • Trees

    A serene outdoor space featuring a pathway lined with chairs and shaded by trees.

  • Windows

    A bright and modern workspace with movable desks and large windows.

  • Landscaping

    Rialto Post Acute Care facility showcasing a welcoming exterior.

  • Lighting

    A stylish waiting room featuring comfortable seating and modern decor.

  • Garden

    A group of people walking along a path in a garden with a fountain, surrounded by houses and palm trees, set against a mountain backdrop.

  • Outdoor

    A quiet night at a roadside motel, illuminated by the faint glow of streetlights and surrounded by parked cars.

  • Waiting Area

    A view of a hospital reception area featuring a wooden counter and a clock on the wall.

  • Healthcare

    A shared hospital patient room featuring two beds with orange bedding, designed for comfort and care.

  • Workspace

    A spacious and well-lit classroom filled with modern furniture, including tables and chairs, providing an ideal workspace for learning.

Rialto Post Acute Center

1471 South Riverside Avenue, Rialto, CA 92376

For more information about senior living options: (844) 490-3973

3.2 from 58 reviews
5 stars
25
4 stars
3
3 stars
5
2 stars
6
1 stars
19

Skilled Nursing Facility

Overall Review of Rialto Post Acute Center

Pros

  • pro The therapy at the facility is great.
  • pro The staff are very kind and compassionate.
  • pro The facility is clean, the food is edible, and the skilled personnel are very professional.
  • pro Nurse Stacy Williams is praised for going above and beyond to take care of patients.
  • pro Some CNAs are praised for their kindness, patience, and compassionate care.
  • pro The staff are organized and strive to help those in need.

Cons

  • pro The facility is described as horrible in every aspect - care, staff, administration, and food.
  • pro Residents are left in soiled diapers for hours.
  • pro An LVN allegedly forces patients to take pills and then sleeps for hours.
  • pro The nursing care is horrible, even though the therapy is praised.
  • pro The facility is money-driven and cares less about patients, with complaints sometimes triggering police or health department involvement.
  • pro The building is old and dirty, with odors, and cleanliness and sanitation are consistently lacking.

Review

A chorus of mixed but predominantly negative experiences paints a troubling picture of this facility. Across numerous accounts, families, friends, and even visitors describe a place where basic dignity and timely care can feel elusive. The overarching impression is that the environment is chaotic and under-resourced, with questions about how patients' needs are met - and sometimes whether they are met at all. While a few notes of appreciation surface, the prevailing mood is one of frustration and concern about safety, cleanliness, and attentive care.

A central thread in the testimonies revolves around staffing and responsiveness. Several reviewers allege that nurses and CNAs are stretched thin, with shifts crowded by too many patients for the available staff. One account emphasizes that CNAs work with as many as nine to fifteen people, and that occasionally a staff member does not show up for work, leaving patients without essential help. Call buttons go unanswered for long stretches, and visitors recount moments when urgent needs went unaddressed for hours. Complaints about staff accountability recur, including claims that CNAs "disappear" or that there is poor follow-through when families request assistance or notify the administration of issues. In at least one case, family members report that administrators respond to concerns by threatening or involving police, and there are warnings to contact the state health department or an ombudsman when problems persist.

Care quality and patient safety are frequent targets of criticism. Visitors recount patients going hours in soiled diapers, or waiting far longer than is acceptable for tasks as basic as diaper changes or stool softeners. There are complaints about rushed or inappropriate medical attention - such as questions about a physician who did not appear to read a chart before entering a patient's room, or about therapy being the only upside in some reviews while nursing care remains a persistent flaw. The frustration extends to medication management and monitoring; at times, questions about medication administration and the thoroughness of care are described as ongoing, sometimes leading families to seek external oversight or reports to health authorities.

The facility's environment and cleanliness emerge as another major theme. Several reviews describe an old, dented, or worn building with inadequate sanitation. Observations include dirty floors, sticky surfaces, and insufficient cleaning under beds; some reviewers recount strong odors and a general sense that the environment is not well kept. Outdoor areas are not immune to critique, with notes about unsafe or poorly maintained access doors and seating that leaves family members uncomfortable or obstructed. In one extended account, a visitor witnesses a patient with mobility challenges left to struggle without timely intervention, a scene that underscores broader concerns about the facility's attention to safety and comfort.

Food and daily living conditions are another point of contention. Commenters repeatedly describe meals as drab or unpalatable, with specific mentions of puree-like "mush" and limited options beyond basic staples such as PB&J. The absence of meaningful choices contributes to a sense that patient preferences and nutritional needs are not being prioritized. Separate but related remarks highlight a lack of meaningful social or recreational activities, contributing to an atmosphere that some describe as lonely or forgetful of patients' dignity.

Not all experiences are negative, however. A minority of reviewers offer praise for certain aspects of care. One account mentions that therapy is excellent and attributes meaningful improvements to the rehab program. A few individuals describe staff as kind, compassionate, and patient, with particular appreciation directed toward a nurse who went "above and beyond" in providing care and support. Another commenter affirms that certain CNAs and staff members demonstrate dedication and a caring attitude amid the broader criticisms. These notes suggest that, while systemic issues may exist, there are frontline workers doing their best within challenging conditions.

In one telling, a visitor explicitly contrasts the negative experiences of their loved ones with the positive moments of care they did observe, acknowledging that not all staff are deficient and that some caregivers exhibit genuine empathy. The inconsistent experiences across residents and visitors point to variability in day-to-day care, staffing levels, and perhaps oversight. There is a sense that patients with complex needs - such as those with dementia or requiring long-term rehabilitation - may be particularly vulnerable when staffing and administrative pressures are high, and when communication between families, patients, and administrators breaks down.

Overall, the reviews depict a facility at a crossroads between under-resourced operational realities and the imperative to uphold patient safety, dignity, and quality of life. The predominant warnings urge families to proceed with caution, consider external advocacy or reporting to health authorities, and seek transparent, attentive care plans before making decisions about placement. Yet there are reminders that not every moment is negative and that some staff members do provide thoughtful, compassionate care, even as the larger system appears to struggle with consistency and accountability. The impression left is one of serious concerns about how care is organized, delivered, and monitored, and a call for fundamental improvements to make care truly patient-centered and safe.

Features

Housing

  • 177 resident community capacity 177 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Ontario International (13 miles away) Ontario International (13 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Rialto Post Acute Center is an assisted living community located in Rialto, CA. We offer a wide range of amenities to ensure the comfort and convenience of our residents. Our beauty salon is available for those who want to pamper themselves, while our cable or satellite TV provides entertainment options. Community operated transportation is provided for outings and appointments, and our computer center allows residents to stay connected.

Meals are served in our dining room with restaurant-style dining, and special dietary restrictions can be accommodated. Our fitness room is equipped for physical exercise, and residents can enjoy socializing or playing games in our gaming room. The outdoor space includes a garden where residents can relax.

Our fully furnished rooms feature private bathrooms and kitchenettes for added convenience. Housekeeping services keep the living spaces clean, and move-in coordination is provided for a smooth transition.

We prioritize the care of our residents with 24-hour call systems and supervision for their safety. Assistance with daily activities such as bathing, dressing, and transfers is offered by our attentive staff. Medication management ensures that medications are taken properly, while diabetes diets and special dietary restrictions are catered to.

Our wellness center offers programs focused on mental well-being, while transportation arrangements are available for non-medical needs as well as doctor's appointments.

Residents have access to Wi-Fi/high-speed internet for communication purposes. We also provide a small library for reading enthusiasts.

In addition to the amenities we offer, there are various establishments in close proximity to our community. These include cafes, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals.

At the Rialto Post Acute Center, we strive to provide a comfortable and fulfilling living experience for our residents through our amenities and care services.

Nearby Places of Interest

Restaurants

  • Domino's Pizza (0.5 miles)
  • George's Burgers (1.1 miles)
  • Cracker Barrel Old Country Store (2.2 miles)
  • Golden China Restaurant (2.2 miles)
  • P&G World Famous Burgers (2.6 miles)
  • Baker's Drive-Thru (3.2 miles)
  • In-N-Out Burger (4.1 miles)

Pharmacies

  • Walgreens (1.1 miles)
  • Scripps Pharmacy (2.2 miles)
  • Walgreens (2.7 miles)
  • CVS Pharmacy (3.2 miles)
  • Walgreens (3.3 miles)
  • Kaiser Permanente (3.6 miles)
  • CVS Pharmacy (3.9 miles)

Transportation

  • The Colton Diamonds (2.4 miles)
  • Metrolink Fontana Station (4.2 miles)
  • San Bernardino Transit Center (4.6 miles)

Physicians

  • Shah Mahesh MD Kaiser Permanente Fontana Mob 1 (3.5 miles)
  • Bones and Spine Surgery (3.8 miles)
  • Elmer Reymond Symonett (3.8 miles)
  • Vijay Katukota Md (3.9 miles)
  • U S Familycare (4 miles)
  • United Family Care (4.2 miles)
  • Macias Eye Medical Centers (4.3 miles)

Hospitals

  • Kaiser Permanente Fontana Medical Center (3.6 miles)
  • Pacific Park Convalescent Center of San Bernardino (4.7 miles)
  • San Bernardino Medical Group (6.4 miles)
  • Empire Imaging (6.7 miles)
  • Vantage Oncology (6.8 miles)
  • Jerry L Pettis Memorial (7 miles)
  • Mountain View Surgery Center (7.6 miles)

Places of Worship

  • Azure Hills Seventh-Day Adventist Church (4.4 miles)
  • The Refuge Bible Fellowship (5.5 miles)
  • National Association of Seventh Day Adventist Dentists (6.2 miles)
  • Crosswalk Church (7.5 miles)

Cafes

  • Starbucks (4.4 miles)
  • Starbucks (4.6 miles)
  • Viva La Boba (4.9 miles)
  • Starbucks (6 miles)
  • Starbucks (6.2 miles)

Theaters

  • Cinemark Renaissance Marketplace and XD (4.5 miles)
  • Regal San Bernardino & RPX (4.8 miles)

Parks

  • Mount Rubidoux (6.4 miles)
  • Fergusson Park (6.6 miles)

Frequently Asked Questions

Where is Rialto Post Acute Center?
What photos are available for Rialto Post Acute Center in Rialto, California?

Nearby Communities

Skilled Nursing Facility in Nearby Cities

Related Resources

  • palliative care vs hospiceUnderstanding the Nuances of Palliative Care and Hospice: A Comprehensive Exploration

    Palliative care focuses on alleviating distress at any stage of a serious illness and can accompany curative treatments, while hospice care is for those nearing the end of life with a prognosis of six months or less, emphasizing comfort over curative measures. Both prioritize holistic care for patients and families but differ in timing, goals, and scope.

  • fecal incontinenceFecal Incontinence in Older Adults: A Comprehensive Guide

    Fecal incontinence, prevalent among older adults, arises from factors like weakened pelvic muscles and nerve damage, significantly affecting well-being and social interactions. Diagnosis involves clinical evaluation and tests to inform tailored treatments, while caregivers and preventive measures can aid in managing the condition effectively.

  • gardening for seniorsNurturing Well-Being Through Gardening: A Detailed Guide for Senior Enthusiasts

    Gardening provides seniors with physical exercise, mental and emotional support, and social interaction opportunities, while accommodating their needs through raised beds and ergonomic tools. It promotes health benefits like improved dexterity and cardiovascular health, encourages sustainable practices, and allows for manageable upkeep with low-maintenance plants.