Parkwest Healthcare Center in Reseda, CA
Save6740 Wilbur Avenue, Reseda, CA 91335
For more information about senior living options: (844) 490-3973
The facility is described as a very nice nursing facility and the best place they've ever been, with staff who are always willing to help. North Station staff are amazing, and Gian Paulo and Prince are very helpful and calm under stress. CNAs are very nice and caring. The facility is very well lit, inviting, and clean, with a delightful and welcoming mood. The rehab staff have gone above and beyond to help patients regain skills, with kindness, care, and patience. Parkwest Health Care Center is a beautiful and inviting facility with 24-hour nursing care and a strong rehabilitation program. The nurses were attentive and caring, and many staff have been at the facility for many years, showing their dedication.
The staff are absolutely horrible and do not take their jobs seriously nor care about their patients. The grandfather was repeatedly ignored and neglected after his accident. Emergencies were not addressed promptly, with long delays in getting help. They suggested dangerous procedures and minimized serious issues like aspiration. A catheter bag was left full of urine for hours, indicating neglectful care. Lights and heart monitors were ignored, endangering residents. The facility is the worst in its area, with a pattern of neglect and poor care, including deaths. They keep patients longer than necessary to collect money rather than enabling timely discharge. Visitors are advised to avoid this facility at all costs.Parkwest Health Care Center in Reseda is best suited for families whose loved one needs skilled nursing care with a clear rehabilitation focus and who value a homey, community feel. When the priority is genuine progress toward independent living, and the care team has demonstrated staying power - long-tenured nurses, CNAs, and therapists who build relationships - this facility can deliver meaningful gains. The setting and ambiance often come across as welcoming, with a clean, well-lit environment and a robust rehabilitation program that many families cite as a standout. For someone prioritizing daily warmth, consistent staff contact, and steady rehab progress, Parkwest can be a workable choice.
Those who should consider alternatives are families who cannot tolerate sporadic responsiveness or questions about safety and discharge timing. A substantial portion of feedback points to inconsistent call-light response, gaps in monitoring, and situations where urgent needs were not addressed promptly. When safety and timely care are non-negotiables - especially for loved ones with complex medical needs or a history of critical events - these reports raise legitimate concerns. If rigorous supervision, transparent communication, and reliable, prompt intervention are essential, exploring other options is prudent.
The strongest positives center on rehab effectiveness and staff engagement in many shifts. Families repeatedly highlight a dedicated rehab team, attentive nurses, and caregivers who maintain a calm, supportive demeanor even under strain. Cleanliness and a pleasant overall atmosphere are commonly noted, with some reviewers praising the dining service and activity programming as meaningful, not token. Under the recently renewed administration, several accounts describe visible improvements - friendliness, clearer policies, and an upgraded lobby and building environment. When these elements align, the facility can feel like a steady springboard toward discharge and home or more independent living.
Yet the cons carry significant weight in decision-making. A substantial thread of reviews details neglect concerns, delayed responses to call bells, and red flags around monitoring equipment or symptom management. Reports of oxygen machines malfunctioning, changes in medical status not being promptly acted upon, and attempts to delay discharge for financial reasons create a troubling undercurrent. The experience of residents with rising needs or critical incidents is not uniformly reassuring, and some family members describe a culture where staff demeanor varies by shift, with pockets of frustration and communication breakdown. In other words, safety and reliability are uneven across days and personnel.
The key pros - effective rehab, caring direct care staff, and a generally welcoming environment - often fail to fully offset the main cons unless consistently present. When a rehab program yields tangible improvement and families repeatedly see the same compassionate caregivers, the facility earns credibility and trust. However, ongoing concerns about call-light responsiveness, equipment reliability, and discharge planning can erode confidence, especially for loved ones transitioning back home after a serious illness or surgery. In practical terms, Parkwest can deliver meaningful rehab and comfort, but it requires careful, ongoing verification of safety practices and prompt clinical responsiveness.
For families evaluating this community, conduct a focused, action-oriented assessment. Schedule tours at multiple times to gauge responsiveness and observe care dynamics beyond peak hours. Ask pointed questions about nurse-to-patient ratios, call-light protocols, and the process for urgent medical needs or transportation to hospital when necessary. Probe the discharge planning workflow and whether any financial incentives could influence timing. Request a current list of administrative contacts, review recent quality improvement notes, and speak candidly with front-line staff about what's working and what isn't. In short, verify that the positives are sustainable and that safety concerns have concrete, addressed pathways.
Bottom line: Parkwest offers genuine strengths in rehab-focused care and a warm, engaged caregiving culture, particularly under new leadership that has shown momentum. It is a reasonable choice for families who can actively monitor safety, demand timely responses, and value steady therapeutic progress. For those who require unwavering reliability, transparent discharge processes, and consistently prompt intervention, it may be wise to compare other local skilled nursing options. Alternatives should be considered whenever the aim is decisive, uninterrupted safety coupled with predictable, discharge-ready care.
99 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Burbank-Glendale-Pasadena (11 miles away) Los Angeles International (19 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Parkwest Healthcare Center is an assisted living community located in Reseda, CA. With a range of amenities and care services, we strive to provide a comfortable and enjoyable living environment for our residents.
Our community offers various amenities to enhance the quality of life for our residents. They can enjoy pampering themselves at our beauty salon or stay entertained with cable or satellite TV in their fully furnished apartments. Community-operated transportation is available for easy access to nearby attractions, and our computer center provides opportunities for residents to stay connected with loved ones. A dining room serves restaurant-style meals, and there is also a kitchenette available for those who prefer cooking their own meals. The fitness room and wellness center promote physical well-being, while the gaming room and small library offer recreational activities. Outdoor spaces such as gardens provide a serene environment.
In terms of care services, our dedicated staff ensures round-the-clock supervision with a 24-hour call system. We assist residents with daily activities such as bathing, dressing, and transfers whenever needed. Our team also helps with medication management and follows specialized dietary restrictions, including diabetes diets. Transportation arrangements are made for non-medical purposes as well as doctor's appointments.
At Parkwest Healthcare Center, we prioritize the social engagement and mental wellness of our residents by providing concierge services, planned day trips, fitness programs, resident-run activities, and scheduled daily activities.
Additionally, we are conveniently located near numerous cafes, parks, pharmacies, physicians' offices, restaurants, and transportation options in the area.
Overall, Parkwest Healthcare Center offers a comprehensive assisted living experience that promotes independence while ensuring residents receive top-notch care in a comfortable setting.
Parkwest Healthcare Center is located at 6740 Wilbur Avenue, Reseda, CA 91335 in Los Angeles County, California
Parkwest Healthcare Center on seniors.fyi includes 5 photos including images showing healthcare, landscaping, trees, outdoors, reading, garden, interior, nature, and more.
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