Marquis Care At Shasta in Redding, CA
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Rehabilitation
3550 Churn Creek Road, Redding, CA 96002
For more information about senior living options: (844) 490-3973
Marcia Good is an excellent nurse who goes above and beyond for all those she cares for. The nursing and rehab care were excellent for my mother. The staff members are very helpful and very thorough. The compassionate staff are patient and treat families like their own. Mike and his Marquis Rehab staff are the best. Marquis Shasta staff provide loving care for residents. The Marquis staff were great and make families feel confident their loved ones are cared for.
The staff take almost an hour to come to the room when a patient pushes the call button. The facility is described as disgusting and dirty, with a persistent bad smell and even insinuations of infestation. The head of nursing is depicted as passive and unhelpful, with a "what do you want me to do" attitude. Marcia Good is described as a poor nurse who threatened to report a staff member and failed to communicate. DO NOT TRUST THESE PEOPLE; they are deemed incompetent to handle memory care patients. The kitchen was closed, leaving residents with cheese and crackers for dinner, which is unacceptable. Some staff were not good, with issues like dirty bathrooms and unresponsive care during critical times. The staff are accused of racism.Marquis Care At Shasta in Redding is best suited for families seeking a rehabilitation-focused stay with real hands-on therapy and staff who can build a personal, attentive connection with residents. The campus combines post-acute rehab with memory-care options, and reviewers repeatedly highlight therapists, nurses, and aides who tailor care to individual goals. For loved ones recovering from surgery, stroke, or a serious illness, the rehab track can deliver daily assistance, structured therapy, and a sense that progress is supported by a cohesive team. The environment emphasizes engagement, with activities and social opportunities designed to sustain mood and function during recovery.
Yet potential residents must weigh meaningful caveats. The reviews present a split picture of consistency and responsiveness. Some families report delays in getting help after pressing call bells and describe a frontline culture that can feel overwhelmed or unfriendly at times. There are also repeated concerns about cleanliness and odors, uneven communication from administration, and discharge planning that lacks timely follow-through. Memory-care placement raises additional questions for families navigating dementia needs, including experiences some describe as discriminatory or insufficiently responsive to behavior concerns. These patterns are not universal, but they are real risks to factor into any decision.
The strongest argument for Marquis Shasta lies in its proven rehab and care strengths. Several accounts sing with praise for specific clinicians and aides who go above and beyond, and for a rehab team that communicates exercises clearly and motivates steady improvement. Families with loved ones who respond well to consistent, hands-on therapy often report tangible gains in mobility, endurance, and daily functioning. The staff who stand out - nurses, therapy aides, and activity coordinators - are frequently described as compassionate and accommodating, which can translate into a safer, more hopeful recovery experience. The ability for residents to share space or rooms with a spouse or partner, when feasible, also adds a practical, emotionally meaningful dimension for couples navigating recovery.
Despite the positives, the cons can be consequential. Inconsistent staffing levels and occasional abrasive attitudes undermine the sense of security families seek in post-acute and memory-care settings. Food service and meal planning have been critiqued in some reviews, with reports of sudden changes or gaps in dining quality during transitions. Several families recount frustrating experiences with administrators who do not return calls promptly or who appear dismissive when concerns are raised. The combination of gaps in communication, occasional cleanliness issues, and discharge planning shortcomings creates a risk that a loved one leaves Marquis with unresolved or misunderstood next steps - especially for those transitioning back home or into long-term care.
There are also strong, credible counterpoints that cannot be ignored. Families repeatedly commend Marquis Shasta for genuine warmth from many staff members, including those in nursing, therapy, and social-support roles, who make residents feel valued and safe. Positive testimony highlights successful rehab outcomes, improved independence, and an overall sense of "being cared for like family." In memory care and long-term scenarios, residents' quality of life can noticeably improve when care teams remain engaged, communicative, and patient-centered. These experiences demonstrate that when Marquis operates at its best, it delivers dependable human-centered care that families want.
The bottom-line guidance is pragmatic and decision-oriented. If prioritizing aggressive rehab progress, accessible therapy, and a staff culture that treats residents with kindness and attention, Marquis Shasta can be a strong choice - provided tours confirm consistent response times, robust cleanliness standards, and reliable discharge planning. For families who demand uniform excellence across all shifts, with a track record of rapid administrative follow-through and flawless dining operations, alternatives deserve serious consideration. Prospective families should press for candid conversations with the nursing leadership, request recent care plans, and speak with current residents' families about daily experiences. Tour, test the systems, and insist on concrete commitments before deciding.
180 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Redding Municipal (5 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Marquis Care at Shasta is a premier assisted living community located in Redding, CA. With its range of amenities and care services, this community offers a comfortable and supportive environment for seniors.
The community provides a range of amenities to enhance the residents' quality of life. A beauty salon is available on-site for residents to pamper themselves and look their best. Cable or satellite TV is provided in each living space, ensuring entertainment options are easily accessible. Community-operated transportation is available for outings and appointments. A computer center allows residents to stay connected with loved ones and engage in online activities. The dining room offers restaurant-style dining experiences where residents can enjoy delicious meals prepared by the community's chefs. For recreation, there is a well-equipped fitness room, gaming room, small library, and outdoor space.
Marquis Care at Shasta also offers comprehensive care services to support the residents' daily needs. The 24-hour call system ensures prompt assistance whenever required, providing peace of mind to both residents and their families. Trained staff members are available around the clock to provide 24-hour supervision. Assistance with activities of daily living such as bathing, dressing, and transfers is readily provided by compassionate caregivers. Special dietary restrictions like diabetes diet are catered to while meal preparation and service are taken care of by the community's culinary team. Medication management ensures that residents receive their medications correctly and on time.
In addition to these amenities and care services, Marquis Care at Shasta also focuses on promoting overall wellness among its residents through various programs. Mental wellness programs are designed to support emotional well-being and cognitive function. Transportation arrangements make it convenient for residents to attend medical appointments outside the community.
With its proximity to cafes, parks, pharmacies, physicians' offices, restaurants, theaters, hospitals, and transportation options nearby, Marquis Care at Shasta provides easy access to various amenities within the local area.
Overall, Marquis Care at Shasta is a thriving assisted living community that prioritizes the well-being and comfort of its residents, providing them with a vibrant and supportive environment to thrive in.
Marquis Care At Shasta is located at 3550 Churn Creek Road, Redding, CA 96002 in Shasta County, California
Marquis Care At Shasta on seniors.fyi includes 11 photos including images showing interior, exercise equipment, dining, bedroom, building, trees, rehabilitation, architecture, and more.
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Interior
Outdoors
Decor
Building
Bedroom
Windows
Dining
Lighting
Artwork
Exercise Equipment
Rehabilitation
