Jan's Place in Redding, CA

Pros

• They are wonderful people, very kind and professional.
• Places & Spaces has provided outstanding service for over a year, with customer service on par with or better than larger property managers.
• They quickly jump into action to fix issues, such as water leaks, at a reasonable cost.
• The staff are friendly, responsive, and easy to work with.
• The company delivers great customer service and timely responses.
• Tenants report they are treated like family and problems are resolved promptly, often the same day.
• Places & Spaces is highly recommended by tenants who have had positive rental experiences.
• The online portal is easy to use and payments are seamless.
• Becky with T & F Property Management is described as understanding, available, and reliable, making renters happy to work with her.

Cons

• The property management company does not perform repairs or address mold.
• A friend has black mold in their home and the management company has failed to deal with it for weeks.
• A heater broke two weeks ago and the company stopped returning phone calls.
• Mold and the heater problems are health hazards and must be fixed within a legally mandated timeframe.
• Homeowners are advised to perform a property check and consider another management company.
• The rental property was infested with cockroaches, filthy, and appeared uninhabited.
• The weeds were high, there were three dogs when there should have been none, and the property was not maintained.

Review

Jan's Place in Redding is best suited for seniors who want a warm, service-forward living environment where the management team and staff treat residents like family. With a solid 4.3 rating from 31 reviews, the strongest case rests on a group that is consistently described as kind, professional, and highly responsive. It works well for residents who value clear communication, quick maintenance, and a low-stress onboarding process. Families weighing assisted living options will find Jan's Place appealing if dependable upkeep and a personable, accessible management team are priorities over a purely clinical care model.

Who may want to consider alternatives becomes easy to identify. For those requiring on-site nursing, memory-care programming, or guaranteed, uniform maintenance across every unit, other communities may offer a better fit. A subset of reviews raises caution that maintenance gaps can appear in properties managed by the same company - issues like mold in some homes, delayed heater repairs, and unreturned calls. If hazard-free environments and consistently proactive upkeep are non-negotiable, it's prudent to compare multiple options and request current, unit-specific maintenance histories before committing. For families focused on medical intensity or highly regulated care, a facility with stronger on-site clinical staffing may be preferable.

The strongest positives center on the people and the process. Residents repeatedly praise the staff for warmth, courtesy, and practical help, with comments like "great customer service and timely responses" and "they are responsive and helpful." The sense of a friendly, family-feel atmosphere - an office culture described as welcoming and easy to work with - translates into reliable day-to-day support. Administrative scaffolding also contributes to peace of mind: straightforward onboarding, a user-friendly online portal for rent payments, and transparent communication channels reduce friction for families coordinating transitions. In short, when issues arise, the team tends to address them promptly, which matters deeply in senior living decisions.

Yet not every review aligns with the rosy portrait. There are cautionary notes about problems in other properties within the same management umbrella: mold concerns, slow or unaddressed repairs, and in one instance a severe pest issue. A handful of reviews also describe unresponsive communication in certain situations. While these episodes appear isolated, they spotlight a real risk: maintenance quality and responsiveness may vary by unit or property within the portfolio. For families considering Jan's Place, this means diligence is essential - inspect the exact unit, review its maintenance history, and verify that there is a clear, documented process to escalate and resolve hazards quickly.

Balancing the positives against the risks reveals a practical framework for decision-making. The core strength - predictable, personable management that responds quickly to repair needs - can offset most everyday annoyances and contribute to a stable living experience. However, the potential for inconsistent upkeep across units cannot be ignored. Families should tailor due diligence to their priorities: tour the specific unit, request current service tickets and response times, and speak directly with current residents about their maintenance experiences. A transparent agreement on escalation timelines for urgent repairs will further sharpen the fit between resident expectations and what Jan's Place reliably delivers.

Bottom line: Jan's Place is a practical, solid option for seniors who value a community anchored by friendly, service-minded staff and dependable maintenance support, with a clear caveat about variability in upkeep across units. For families prioritizing robust on-site medical care, uniform maintenance guarantees, or hazard-free conditions in every unit, exploring alternatives with more comprehensive in-house care or standardized property maintenance is wise. For those who want a community where staff feel like partners and issues are handled with courtesy and speed, Jan's Place stands up well. Proceed with a unit-specific inspection, demand current maintenance histories, and ensure a clear escalation path to make the decision confidently.

This part of Redding, California, offers a convenient and accessible location for seniors looking to settle down in a vibrant community. With various medical facilities such as Everyday Family Surgical Medical Group and Shasta Eye Medical Group nearby, residents can easily access healthcare services. Additionally, there are several pharmacies like Save Mart Supermarkets and Rite Aid in close proximity for any medication needs. The area also boasts a variety of dining options ranging from fast food chains like Burger King to ethnic cuisine like Priya Indian Cuisine. For leisurely activities, seniors can enjoy parks like Kids Kingdom or Enterprise Park, as well as coffee shops such as Dutch Bros Coffee and Starbucks for socializing with friends. In terms of transportation, there are rental car services available from Enterprise Rent-A-Car and U-Haul Moving & Storage for convenience. Overall, this part of Redding provides a well-rounded and accommodating environment for seniors looking to enjoy their retirement years.

Physicians

• Everyday Family Surgical Medical Group (0.7 miles)
• Bohemian Art Loft (0.7 miles)
• Shasta Eye Medical Group (0.8 miles)
• Enterprise Optometry Group (1.2 miles)
• Eric Blasingame, DDS, MS-Team Perio (1.2 miles)
• Cass Family Dentistry (1.2 miles)
• Shannika Dao, DDS (1.3 miles)

Pharmacies

• Save Mart Supermarkets (0.7 miles)
• Omnicare (1 miles)
• Rite Aid (1.4 miles)
• Redding Drug (1.5 miles)
• Walgreens (1.5 miles)
• CVS Pharmacy (1.6 miles)
• Rite Aid (2.4 miles)

Restaurants

• Panda Express (0.7 miles)
• Burger King (0.8 miles)
• In-N-Out Burger (0.9 miles)
• Nello's Place (0.9 miles)
• Taqueria Los Gordos (1 miles)
• Priya Indian Cuisine (1.1 miles)
• Subarama (1.2 miles)

Parks

• Kids Kingdom (0.9 miles)
• Enterprise Park (1.1 miles)

Cafes

• Dutch Bros Coffee (1.1 miles)
• Starbucks (1.6 miles)
• Dutch Bros Coffee (1.8 miles)
• Starbucks (1.9 miles)
• Sweetie's Cafe & Catering (2.1 miles)
• Dutch Bros Coffee (2.1 miles)
• Evergreen - Coffee Shop + Boutique Hotel (2.6 miles)

Hospitals

• Mains'l Services (1.2 miles)
• Mercy Foundation North (2.1 miles)
• William F Nicol DDS (2.1 miles)
• Golden Living Center (2.8 miles)

Transportation

• Enterprise Rent-A-Car (1.5 miles)
• U-Haul Moving & Storage (1.5 miles)

Theaters

• Cinemark Redding 14 and XD (2.7 miles)