Claremont Care Center in Pamona, CA

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  • Interior

    A lobby area with comfortable seating and a wooden floor.
  • Outdoors

    A tranquil garden pathway surrounded by lush greenery on a sunny day.
  • Building

    A sunny day in a parking lot lined with cars, trees, and a building with an American flag.
  • Architecture

    Aerial view of a suburban residential area surrounded by trees.
  • Trees

    Aerial view of a parking lot surrounded by buildings and trees in an urban area.
  • Landscaping

    A lush garden with vibrant flowers and a decorative fountain on a sunny day.
  • Garden

    A sunny garden patio with outdoor furniture and lush greenery.
  • Nature

    A beautiful garden scene featuring a small fountain with a statue surrounded by vibrant flowers and lush greenery.
  • Exercise Equipment

    An exercise machine designed for rehabilitation and physical therapy purposes.
  • Waiting Area

    A covered entrance area with benches and plants, featuring glass doors and a stone pillar.
  • Stone Wall

    A stone sign for Claremont Care Center surrounded by colorful flowers.

Claremont Care Center in Pamona, CA

Information last verified:

219 East Foothill Boulevard, Pamona, CA 91768

For more information about senior living options: (844) 490-3973

3.5 from 62 reviews
5 stars
37
4 stars
0
3 stars
2
2 stars
4
1 stars
19

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Top 5% Senior Living Community in 2019

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Overall Review of Claremont Care Center

Pros

  • pro Claremont Care Center is described as the best choice for quality care, with friendly staff and excellent care.
  • pro The facility is very clean and well maintained.
  • pro The staff show residents nothing but respect and provide excellent care.
  • pro Families report that questions are answered and concerns are resolved, making it easy to trust the care.
  • pro The business office is professional, helpful, and patient, and genuinely cares about families.
  • pro The staff are kind, attentive, and treat residents like family.
  • pro Therapists and rehab staff are capable and supportive, helping residents regain progress.
  • pro The center is a welcoming, homelike environment with compassionate staff.

Cons

  • pro The facility is described as horrible with inept staff and management, and reviewers warn not to leave a loved one there.
  • pro The staff are often unresponsive, with calls and messages going unreturned.
  • pro The center is severely understaffed, leaving patients without timely care.
  • pro The care is described as terrible, with patients not checked daily and kept in diapers without proper attention.
  • pro The facility is unsanitary and unkempt, with odors indicating poor hygiene.
  • pro There are safety and privacy lapses, such as a roommate situation without curtains or adequate safeguards.
  • pro There are reports of neglect and abuse, including not feeding patients and misdiagnoses.
  • pro Some reviewers call for the facility to be closed and licensing revoked.
  • pro A named staff member is described as rude and inept, illustrating poor patient interactions.

Review

Claremont Care Center is best suited for families that prize a warm, home-like atmosphere with consistently clean surroundings and a demeanor of approachable, courteous staff. When a loved one requires short- to medium-term rehab or a reliable daily routine in a facility that feels approachable and respectful, this center often fits. It can be a solid choice for families who value visible cleanliness, easy visit hours, and staff who are personable and willing to explain care and billing details. Those who need ironclad guarantees of 24/7 medical oversight, and flawless, unified communication across all shifts, should look elsewhere.

Careful consideration is warranted for families who must weigh safety reliability against personal chemistry with the team. A substantial portion of reviews flag the opposite end of the spectrum: inconsistent staffing, slow or missing return calls, and gaps in daily monitoring that can leave families anxious. Some families report that urgent questions go unanswered for extended periods, while others describe abrupt changes in care quality. Others recount miscommunications that leave loved ones feeling forgotten or mismanaged, and a few describe problematic privacy and room-sharing experiences. These threads suggest that alternatives may be preferable for those who cannot tolerate sporadic responsiveness or questionable safety practices.

The strongest, most repeatable positives center on cleanliness and everyday care. The facility is described as bright, well-maintained, and consistently fresh-smelling, with residents who appear well groomed and engaged in activities. Several families highlight compassionate, capable therapists and attentive nursing staff in routine, non-emergency scenarios, and praise the administrative side for clear, patient-centered billing explanations. In several reviews, family members emphasize that the staff’s respectful, first-name familiarity helped them trust caregivers during vulnerable moments. In other words, for residents who slip into care smoothly and require largely routine support, this center can feel like a reassuring, community-like environment.

Yet the list of cautions cannot be dismissed. The most persistent concerns revolve around understaffing and inconsistent coverage, especially on weekends or during peak hours, which translates into delays answering call bells, missed daily checks, and occasional lapses in basic comfort needs. There are deeply troubling anecdotes about safety lapses, improper room assignments, and even mismanagement in critical moments that left families questioning whether clinical judgment and supervision were consistently up to standard. Privacy and dignity are repeatedly called into question in some accounts, with uncomfortable incidents around roommate changes, room sharing, and document handling. Taken as a whole, these experiences paint a picture of a facility where quality can hinge on the individual shift and the particular staff on duty.

The pros and cons clash in a practical, decision-focused way. For families comfortable with a strong day-to-day care cadence and a facility that prioritizes cleanliness and personal warmth, Claremont Care Center can deliver meaningful value, especially when rehab and therapy services are active and well-coordinated. However, for those who cannot tolerate uneven staffing, delayed responses, or safety incidents, the negatives materially undermine the care experience. In practice, the center’s strengths help offset risks only when a resident’s needs align with steady, attentive care and predictable routines; otherwise, the potential for deterioration in both medical oversight and daily responsiveness grows too large to ignore.

When making a choice, prospective families should approach with a structured due-diligence plan. Tour the facility with a checklist focused on staffing patterns, response times, and daily routines; ask to speak with the director of nursing and several frontline caregivers; request recent incident reports and care plans for a loved one’s specific needs; and verify current occupancy, activity programming, and therapy availability. Consider pairing this with conversations with several families who have current residents to gauge consistency across shifts. If a heavy emphasis on rapid communication, rigorous safety oversight, and uninterrupted, personalized monitoring is non-negotiable, this might be a signal to compare alternatives. In the end, Claremont Care Center can be a strong fit for the right resident and family, provided clear expectations are set, and a disciplined verification of staffing, safety, and care quality is completed before admission.

Features

Housing

  • 99 resident community capacity 99 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Ontario International (9 miles away) Ontario International (9 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Claremont Care Center in Pomona, CA is a vibrant and welcoming assisted living community that provides residents with comfortable and enjoyable living arrangements. Our facility offers a range of amenities to enhance the quality of life for our residents.

Residents can take advantage of our on-site beauty salon to stay pampered and stylish. With cable or satellite TV access, they can enjoy their favorite shows and movies right from the comfort of their own rooms. Our community operated transportation service ensures that residents have easy access to appointments, shopping trips, and other outings. For those who want to stay connected digitally, we provide a computer center and Wi-Fi/high-speed internet throughout the facility.

Our spacious dining room offers restaurant-style dining experiences where residents can enjoy delicious meals prepared by our skilled kitchen staff. We also offer specialized meal preparation for those with dietary restrictions such as diabetes diets or special dietary requirements.

Residents have plenty of options to stay active and engaged. They can work out in our fitness room or participate in various fitness programs offered within the community. Planned day trips allow residents to explore nearby attractions while resident-run activities give them an opportunity to socialize and bond with fellow neighbors. Scheduled daily activities ensure there is never a dull moment at Claremont Care Center.

We understand the importance of maintaining one's mental wellness, which is why we offer a mental wellness program designed to support residents' emotional health. Medication management services are also provided to assist residents in taking their medications on time and according to their prescribed dosages.

Our care services include around-the-clock call systems for any emergencies or assistance needed during any time of day or night. We have highly trained staff available 24/7 for supervision and assistance with activities of daily living such as bathing, dressing, and transfers.

The surrounding area provides convenience with several cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals nearby.

At Claremont Care Center, we strive to create a warm and nurturing environment where residents can feel at home while receiving the care and support they need.

Nearby Places of Interest

Located in Pomona, California, this neighborhood offers a variety of amenities and services that cater to a senior living lifestyle. With multiple pharmacies such as CVS and Walgreens within close proximity, residents have easy access to their prescription medication needs. The area boasts reputable physicians and healthcare facilities like Inland Neurosurgery Institute and Pomona Valley Hospital Medical Center for any medical assistance required. Additionally, there are numerous dining options ranging from casual eateries like McDonald's to upscale establishments like Bardot. For entertainment, seniors can enjoy movies at AMC DINE-IN Montclair Place 12 or relax in the beautiful parks nearby such as Frank G. Bonelli Regional Park. Overall, this neighborhood provides a convenient and vibrant environment for seniors looking to settle down in Pomona.

Pharmacies

  • CVS Pharmacy (0.5 miles)
  • CVS Pharmacy (1.8 miles)
  • CVS Pharmacy (2.1 miles)
  • Walgreens (3.1 miles)
  • CVS Pharmacy (3.2 miles)
  • Walgreens (4.3 miles)
  • CVS Pharmacy (4.4 miles)

Physicians

  • Inland Neurosurgery Institute (0.8 miles)
  • The Robert & Beverly Lewis Family Cancer Care Center (2 miles)
  • Chapparal Medical Group (2.1 miles)
  • Heavenly 3D 4D Ultrasounds (4.1 miles)
  • Foothill Dermatology Medical Center (4.5 miles)
  • Tarick Smaili, MD (4.7 miles)
  • Healthcare Partners (4.8 miles)

Restaurants

  • Old Stump Brewing Co. (0.8 miles)
  • Bardot (1.8 miles)
  • The Hat (3.2 miles)
  • Lazy Dog Restaurant & Bar (3.5 miles)
  • McDonald's (3.5 miles)
  • McDonald's (3.7 miles)
  • Raging Waters (3.8 miles)

Transportation

  • Pomona Station (1.1 miles)
  • Montclair Metrolink Station (3.1 miles)

Places of Worship

  • Charisma Life Church (1.1 miles)
  • Real Life (5.3 miles)
  • First Presbyterian Church Upland (5.4 miles)
  • St Anthony's Catholic Church (5.4 miles)
  • Calvary Chapel Golden Springs (8.5 miles)

Hospitals

  • Pomona Valley Hospital Medical Center (2.2 miles)
  • Casa Bonita (2.9 miles)
  • San Antonio Community Hospital Maternity Information Services (6.3 miles)
  • San Antonio Medical Center (6.4 miles)
  • Rowland Convalescent Hospital (8.8 miles)

Cafes

  • Starbucks (2.8 miles)
  • Starbucks (5.5 miles)
  • The Donut Man (6.1 miles)
  • Omomo Tea Shoppe (6.7 miles)
  • The Coffee Bean and Tea Leaf (7.1 miles)
  • Panera Bread (7.4 miles)
  • Starbucks (8.2 miles)

Theaters

  • AMC DINE-IN Montclair Place 12 (3.3 miles)
  • Harkins Theatres Chino Hills 18 (6.6 miles)

Parks

  • Frank G. Bonelli Regional Park (4.5 miles)
  • Citrus Park (4.8 miles)
  • Pantera Park (7 miles)
  • Ruben S Ayala Park (7.3 miles)
  • Chino Hills Community Park (8.1 miles)

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