Palo Alto Sub-Acute And Rehabilitation Center

Pros

• The staff working at Palo Alto Sub-Acute & Rehab Center was described as pretty OK.
• Security at the facility was reported to be good.
• The facility offers individualized care plans for residents, catering to their specific needs.
• Activities such as Bingo and visits from different churches were provided for the residents.
• The recommendation of the hospital led someone to choose this facility initially.

Cons

• The reviewer's primary told them to leave the facility due to their lack of procedure knowledge.
• The food is described as incredibly horrible and insipid, lacking proper nutrition.
• The staff is described as poorly staffed, isolating, and ill-trained.
• There were significant delays in response time when using the call light, with staff members talking and laughing outside the patient's room.
• The assigned doctor showed minimal interest in addressing the patient's concerns and only spent a total of 3 minutes with them.
• The reviewer compared their experience at the facility to a bad horror movie and stated they wouldn't send their worst enemy there.
• A family member felt that their father was being held hostage due to understaffing issues preventing timely discharge.
• The lack of meaningful rehabilitation services was criticized by a family member.
• Another reviewer expressed dissatisfaction with the food, describing it as sour, unimaginative, boring, and causing weight loss.
• Communication problems were mentioned by a reviewer in relation to every nursing home they had been in.

Review

Palo Alto Sub-Acute & Rehab Center, located in Palo Alto, California, has received mixed reviews from former patients. While some individuals had positive experiences with the staff and appreciated the facility's individualized care plans, others were highly dissatisfied with various aspects of their stay.

One patient recounts being instructed to leave by their primary doctor due to a lack of knowledge regarding the center's procedures. This raises concerns about the competency and training of the staff members at the facility. Additionally, several individuals expressed frustration with the seemingly slow response times from staff when they pressed their call buttons for assistance. Some even claimed that staff members would linger outside their doors talking and laughing before tending to their needs.

Another major complaint revolved around the quality of the food provided at Palo Alto Sub-Acute & Rehab Center. Multiple patients described it as horrible, insipid, unimaginative, and boring. One reviewer lamented that the food was so unappetizing that they were unable to eat properly or receive adequate nutrition during their stay.

Furthermore, communication issues between patients and doctors seemed to be a recurring problem at this facility. One patient shared their disappointment after only spending three minutes with their assigned doctor who refused to answer any questions and deferred further discussion until Monday, despite it being Friday. This lack of attentiveness can leave patients feeling unheard and anxious about their medical care.

In terms of rehabilitation services, some reviewers felt that there wasn't enough emphasis on meaningful recovery efforts. One person mentioned feeling isolated due to limited opportunities for social interaction and engagement outside of their rooms. Another reviewer noted that rehabilitation appeared to be lacking entirely.

Despite these negative experiences highlighted by several individuals, there were some positive aspects mentioned in a few reviews. The concept of individualized care plans was commended by one individual who praised the facility's ability to cater to each resident's specific needs and circumstances.

Overall, while Palo Alto Sub-Acute & Rehab Center may have aspects that some patients appreciate, such as individualized care plans, there are significant concerns raised about the facility's staff training, slow response times, poor food quality, communication issues, and limited rehabilitation efforts. These factors warrant further consideration for potential residents and their families.

This part of Palo Alto, California offers a convenient and well-equipped environment for senior living. With several physicians, anesthesiology centers, and psychiatric clinics nearby, residents have easy access to healthcare services. There are also numerous pharmacies in the vicinity for medication needs. In terms of recreational activities, there are parks such as Mitchell Park and Baylands Nature Preserve within a short drive for outdoor enjoyment. Additionally, residents can enjoy dining at various restaurants ranging from casual options like Shake Shack to more upscale establishments like Telef?ric Barcelona. The area is also well-connected with transportation options including Caltrain stations in Redwood City and Mountain View for easy access to neighboring areas. Overall, this part of Palo Alto provides a blend of medical facilities, dining options, recreational activities, and convenient transportation for seniors looking to settle in the area.

Physicians

• Encina Building, Palo Alto Medical Foundation (0.3 miles)
• Anesthesiology: Palo Alto Center: Palo Alto Medical Foundation (0.3 miles)
• Bay IVF Center (0.9 miles)
• Stanford Otolaryngology (1.2 miles)
• Menlo Park Psychiatry & Sleep Medicine, Alex Dimitriu, MD (1.8 miles)
• Menlo Medical Clinic in Menlo Park - 1300 Crane (1.9 miles)
• CCRM Fertility of San Francisco (3 miles)

Restaurants

• Telefèric Barcelona (0.3 miles)
• Wildseed (0.3 miles)
• Gott's Roadside (0.4 miles)
• Shake Shack (0.7 miles)
• True Food Kitchen (0.8 miles)
• Bazille (1 miles)
• In-N-Out Burger (3.8 miles)

Pharmacies

• CVS Pharmacy (0.3 miles)
• CVS Pharmacy (0.4 miles)
• Walgreens (1.5 miles)
• CVS Pharmacy (1.6 miles)
• Walgreens (1.7 miles)
• CVS Pharmacy (2.6 miles)
• Walgreens (2.8 miles)

Cafes

• HanaHaus (0.4 miles)
• Blue Bottle Coffee (0.4 miles)
• Verve Coffee Roasters (0.4 miles)
• Café Venetia (0.4 miles)
• Starbucks (3 miles)
• Boba Bliss (3.7 miles)
• Coffeebar (4.9 miles)

Hospitals

• Hoover Pavilion (0.7 miles)
• Lucile Packard Children's Hospital (1.2 miles)
• Stanford Health Care (1.2 miles)
• Stanford Hospital (1.3 miles)
• Reproductive Medicine Associates of Northern California | RMANORCAL (1.3 miles)
• VA Medical Center-Menlo Park (1.6 miles)
• Kaiser Permanente Redwood City Medical Center (4.9 miles)

Parks

• Mitchell Park (2.6 miles)
• Baylands Nature Preserve (2.9 miles)
• Shoreline Park & Lake (3.8 miles)
• Red Morton Community Park (4.8 miles)
• Stevenson Park (4.8 miles)
• Magical Bridge Playground (4.9 miles)
• Evandale Park (5.8 miles)

Theaters

• ShowPlace ICON at San Antonio Centre (3.7 miles)
• AMC DINE-IN Sunnyvale 12 & IMAX (8.4 miles)

Transportation

• Redwood City Caltrain Station (5.1 miles)
• Mountain View Caltrain Station (5.5 miles)
• U-Haul Moving & Storage (6.2 miles)
• San Carlos Airport Control Tower (7 miles)
• San Carlos Airport (SQL) (7.2 miles)
• Sunnyvale Caltrain Station (8.2 miles)