Palo Alto Sub-Acute And Rehabilitation Center in Palo Alto, CA
Save911 Bryant Street, Palo Alto, CA 94301
For more information about senior living options: (844) 490-3973
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The nurses, social workers, CNAs, and therapy team are professional, kind, and attentive to every detail. The facility is clean, organized, and welcoming, and the staff clearly care about their residents. Francis, the social worker, goes above and beyond every day. Allan and Courtney, the therapists, provide support and motivation throughout recovery. The nursing team, especially Robert and Christine, delivers care with kindness and professionalism. The wound care team provides excellent and efficient care, fixing issues quickly. The PT/OT team is truly unmatched, motivating and invested in rehabilitation. The CNA and RN staff are respectful and maintain residents' dignity. The housekeeping and support staff keep living spaces clean and comfortable. The kitchen staff provide nutritious meals that support healing.
They describe the staff as rude and thoughtless. They warn not to use the facility and not to send loved ones there, calling it a death trap. They report neglect, with nurse calls ignored and residents left in their own excrement. They say the food is awful and inedible. They note chronic understaffing and slow responses to call bells. They characterize the facility as dirty and foul-smelling. They mention inadequate hygiene and infrequent bathing. They describe the building as dilapidated, hot, and lacking air conditioning.Palo Alto Sub-Acute and Rehabilitation Center is best suited for seniors who enter post-hospital recovery with a primary objective of building strength and mobility through an active, therapy-driven program. The community's strongest appeal lies in rehab-focused care: skilled physical, occupational, and wound care teams that push for measurable progress, coupled with structured discharge planning that aims to send residents home with services and equipment in place. It is a practical fit for families who can partner closely with therapy and case management to craft a clear path back to independence. In short, this facility earns its keep when rehab momentum and practical transition support are the priorities, and when family engagement is readily available to reinforce that plan.
Those who should consider alternatives are families seeking consistently reliable daily nursing care, uninterrupted attention to basic needs, and a consistently calm, clean living environment. A substantial volume of reviews flag gaps in routine caregiving - from delayed responses to call bells to uneven bathing schedules and scarce nighttime CNA coverage - which can undermine safety and dignity for residents requiring ongoing supervision. For patients with complex medical needs beyond rehabilitation, or for families prioritizing predictable day-to-day comfort, other communities with stronger staffing consistency and more stringent quality oversight are likely to feel like safer bets. In short, this center can be a strong fit for rehab-first goals, but it is less suitable for those seeking a consistently high-floor standard of custodial care.
The strongest positives here center on the therapy and discharge ecosystems. The rehab team is repeatedly praised for competence, motivation, and a genuinely supportive approach that helps residents reclaim function. Families frequently highlight the discharge process as a standout strength, with social workers and coordinators guiding transitions and equipping families for home care. Cleanliness and organization in common areas contribute to a sense of order that communities rely on during recovery. When residents respond well to therapy and the plan to return home is clear, the facility can deliver powerful, tangible gains, and the surrounding staff members who carry that mission - nurses, therapists, and housekeeping - become visible sources of reassurance.
Yet the cons cited across reviews are not minor. A sizable portion allege understaffing and inconsistent response times, with call bells going unanswered for long stretches and patients being left uncomfortable or unattended. Food quality and variety are a recurring gripe, with some accounts describing bland or unappealing meals that undermine recovery, while others point to sanitation or room maintenance shortcomings. There are alarming claims of neglect and even unsafe conditions, including reports of residents not receiving timely assistance, unaffordable or unsafe discharge decisions, and in some cases accusations of inappropriate handling of medications or belongings. Taken together, these threads signal that daily experience can vary dramatically, and safety and comfort hinge on shifts where staffing and attentiveness are strongest.
Because the rehab strengths are real, these pros can meaningfully offset the cons for certain residents - namely those whose primary need is structured therapy and a solid, well-planned transition home. When therapy is the engine of recovery, residents often leave stronger, more independent, and better prepared to resume daily living outside the facility. The proactive discharge team can prevent gaps in home health services, equipment, and caregiver training, which are critical to sustaining gains after a return home. However, the more pervasive negatives - timely care, consistent nutrition, sanitary conditions, and reliable 24/7 attention - can erode the confidence built by therapy progress. In practice, therapy success does not erase the daily realities of care with considerable variability.
For families weighing options, a disciplined, front-end approach is essential. Schedule a thorough tour focused on frequency and cadence of care, observe a shift change to gauge night and weekend coverage, and request candid conversations with the therapy director, the discharge coordinator, and front-line staff. Review recent state inspection summaries and ask specifically about staffing ratios, call-bell response times, and ongoing quality-improvement plans. If choosing this community, align expectations to rehabilitation goals first, and insist on a detailed, written care plan that includes home-transition support, equipment orders, and caregiver training. If daily comfort, predictable nursing attention, and scrupulous cleanliness are non-negotiables, consider facilities with a stronger track record in custodial care and consistent staffing. The right match hinges on whether rehab clarity and proactive discharge planning outweigh the weight of daily care fluctuations.
66 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Continuing learning programsContinuing learning programs are important for seniors to keep their minds active, maintain cognitive function, and prevent mental decline. These programs also provide social interaction, a sense of purpose, and opportunities for personal growth and fulfillment in their later years.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Family education and support servicesFamily education and support services are crucial for seniors as they provide resources, guidance, and assistance to both the elderly individuals and their families. These services help in navigating the challenges of aging, improving communication among family members, enhancing quality of life, and ensuring that seniors receive the care and support they need to live independently and comfortably.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor patioOutdoor patios are essential for seniors as they provide a safe and peaceful space for them to enjoy the outdoors, socialize with friends and family, engage in physical activity, and soak up natural sunlight which promotes overall well-being and mental health.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
San Jose International (14 miles away) San Francisco International (17 miles away) Metropolitan Oakland International (20 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Accept incoming residents on hospiceAccepting incoming residents on hospice is important for seniors because it allows them to receive specialized end-of-life care in a comfortable and supportive environment. This ensures that they can maintain their dignity and quality of life during their final days, surrounded by compassionate staff who are trained to provide the necessary medical and emotional support.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Administer insulin injectionsAdministering insulin injections is important for seniors with diabetes to help regulate their blood sugar levels and prevent complications such as heart disease, nerve damage, and blindness. Proper insulin management can also improve overall health and quality of life for older adults.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Care with behavioral issuesCare with behavioral issues is important for seniors because it ensures they receive the specialized support and attention they need to manage their unique challenges and maintain their quality of life. This type of care helps address issues such as dementia, aggression, anxiety, depression or mood swings, allowing seniors to live comfortably and safely in a senior living community. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Physical therapyPhysical therapy is essential for seniors to maintain and improve their mobility, strength, and overall quality of life. It helps reduce pain, prevent falls, and enhance independence in daily activities. By promoting movement and function, physical therapy can help seniors stay active, healthy, and engaged in their communities. Rehabilitation programRehabilitation programs are vital for seniors as they provide specialized care and therapies to help them regain independence, mobility, and overall quality of life after an injury or illness. These programs offer individualized support and services to promote recovery and prevent further decline in physical and mental health.
Same day assessmentsSame day assessments are crucial for seniors because they provide immediate insight into their needs and abilities, allowing for more timely and effective care planning. This can help address any urgent concerns or issues that may arise, ensuring seniors receive the appropriate support as quickly as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Palo Alto Sub-Acute and Rehabilitation Center in Palo Alto, CA is a comprehensive assisted living community that offers a wide range of amenities and care services to promote wellness and independence for its residents.
Amenities include a beauty salon for personal grooming, cable or satellite TV for entertainment, and a computer center for staying connected. Residents have access to community-operated transportation for convenience and ease of travel. The center also provides continuing learning programs to encourage intellectual stimulation.
Dining options are available in the elegant dining room, where delicious meals are served restaurant-style. For relaxation, there is an outdoor patio and garden area where residents can enjoy fresh air and nature. The facility is fully furnished with private bathrooms for each resident's comfort.
Additional amenities include a gaming room for recreation activities, a small library for reading enthusiasts, and a fitness room to promote physical health and well-being. Housekeeping services ensure that the environment remains clean and tidy. Wi-Fi/high-speed internet access is also provided.
Care services offered at Palo Alto Sub-Acute and Rehabilitation Center include 24-hour call system with supervision for safety and peace of mind. Trained staff are available to provide assistance with activities of daily living such as bathing, dressing, transfers, and medication management. The center offers coordination with health care providers to ensure comprehensive care.
For those with specific dietary needs, the center caters to special dietary restrictions including diabetes diets. Administering insulin injections as well as diabetic care are part of the service offerings.
To support mental wellness, the facility provides a mental wellness program along with rehabilitation programs focused on physical therapy. Same-day assessments are available for prompt evaluation of needs.
Transportation arrangements can be made both for regular doctors' appointments as well as medical appointments if necessary.
In terms of activities, concierge services are provided along with fitness programs to keep residents active. Planned day trips offer opportunities for exploration outside the center's grounds, and there are resident-run activities and scheduled daily activities to foster social engagement.
With convenient proximity to cafes, parks, pharmacies, physicians, restaurants, theaters, and hospitals in the area, residents have easy access to local amenities and resources.
At Palo Alto Sub-Acute and Rehabilitation Center, residents can enjoy a comfortable and supportive environment while receiving the care they need. The community strives to enhance the overall well-being of its residents and promote a fulfilling lifestyle.
This part of Palo Alto, California offers a convenient and well-equipped environment for senior living. With several physicians, anesthesiology centers, and psychiatric clinics nearby, residents have easy access to healthcare services. There are also numerous pharmacies in the vicinity for medication needs. In terms of recreational activities, there are parks such as Mitchell Park and Baylands Nature Preserve within a short drive for outdoor enjoyment. Additionally, residents can enjoy dining at various restaurants ranging from casual options like Shake Shack to more upscale establishments like Telef?ric Barcelona. The area is also well-connected with transportation options including Caltrain stations in Redwood City and Mountain View for easy access to neighboring areas. Overall, this part of Palo Alto provides a blend of medical facilities, dining options, recreational activities, and convenient transportation for seniors looking to settle in the area.
Palo Alto Sub-Acute And Rehabilitation Center is located at 911 Bryant Street, Palo Alto, CA 94301 in Santa Clara County, California
Palo Alto Sub-Acute And Rehabilitation Center on seniors.fyi includes 6 photos including images showing interior, gym, exercise equipment, bright lighting, flag, open space, trees, wooden flooring, and more.
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