Personal Assistance Research is a senior community in Palo Alto, CA.
Information last verified:
167 Hamilton Ave, Palo Alto, CA 94301
For more information about senior living options: (866) 208-4318
4.1 from 119 reviews
5 stars
76
4 stars
18
3 stars
6
2 stars
4
1 stars
15
Overall Review of Personal Assistance Research
common12 reviews mention this
Fresh, healthy food gets praise
Residents and visitors consistently describe the food as fresh and healthy.
Many reviewers come back specifically for the freshness and quality of the salads, sandwiches, and soups. Several describe ingredients as fresh and “healthy,” and a number call out particular menu favorites like salads and signature sandwiches. A smaller group still says the food was only “just ok” or pricier than expected, but the dominant theme is that the meals taste good and feel well made.
common14 reviews mention this
Staff are repeatedly described as helpful
Residents and visitors frequently describe the staff as friendly and helpful.
Across reviews, people mention customer service that feels attentive—whether it’s recommendations at the counter, going out of the way to get the right order, or resolving an issue like a missing pre-order. Several reviewers also call out specific team members by name and describe them as kind and responsive. There are also a few negative exceptions where service is described as dismissive or careless, but the overall tone is supportive.
differentiator5 reviews mention this
Customization works for diets
Reviews highlight diet-friendly options and flexible customization at ordering.
Multiple reviewers note vegan options and also mention gluten-free choices. Others specifically describe customizing orders—like switching bread, making items hot or pressed, or adjusting ingredients such as removing chicken or changing what’s included. Some negative reviews center on problems with order accuracy for dietary restrictions, which is an important caveat alongside the customization flexibility people praise.
caveat7 reviews mention this
Pickup timing can be slow
Pickup and app orders can take longer than expected.
Several reviews say pickup timelines slip—like being told to expect a certain wait time and then needing longer. Others describe app or online orders being prioritized differently than register orders, meaning the food isn’t started as quickly. A few reviewers also report getting food after a stated ready time or finding their order still waiting at the pickup counter despite being there on time.
caveat3 reviews mention this
Diet restrictions weren’t handled well
Some reviews raise concerns about mistakes with dietary restrictions.
A few reviewers describe serious issues where requested exclusions weren’t followed, such as being served pork despite stating an allergy or avoiding pork. Another review describes ordering with “no chicken” instructions but receiving chicken again after reconfirming. These are minority reports compared with the many positive customization comments, but they’re prominent enough to be a clear caution for anyone with strict dietary needs.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Transportation
San Jose International (14 miles away)
San Francisco International (17 miles away)
Metropolitan Oakland International (19 miles away)
Nearby Places of Interest
Located in the heart of Palo Alto, this neighborhood offers a vibrant and convenient living environment for seniors. With a variety of cafes such as Verve Coffee Roasters and HanaHaus within walking distance, residents can enjoy their morning coffee or meet friends for a leisurely afternoon. The proximity to reputable pharmacies like CVS and Walgreens ensures easy access to medications and healthcare essentials. For medical needs, there are several physician offices nearby, including anesthesiology and fertility clinics. Additionally, residents can dine at popular restaurants like Shake Shack and Telefric Barcelona or explore outdoor spaces such as Mitchell Park and Baylands Nature Preserve for recreational activities. The neighborhood also provides easy access to transportation options like the Redwood City Caltrain Station for seamless travel around the Bay Area. Overall, this area offers a mix of amenities that cater to the diverse needs of seniors looking for a comfortable and engaging community in Palo Alto.
Cafes
Verve Coffee Roasters (0.1 miles)
Café Venetia (0.3 miles)
HanaHaus (0.3 miles)
Blue Bottle Coffee (0.3 miles)
Starbucks (2.7 miles)
Boba Bliss (4 miles)
Coffeebar (4.6 miles)
Pharmacies
CVS Pharmacy (0.2 miles)
CVS Pharmacy (0.4 miles)
Walgreens (1.3 miles)
Walgreens (1.9 miles)
CVS Pharmacy (1.9 miles)
CVS Pharmacy (2.4 miles)
Walgreens (3 miles)
Physicians
Anesthesiology: Palo Alto Center: Palo Alto Medical Foundation (0.3 miles)
Encina Building, Palo Alto Medical Foundation (0.3 miles)
Stanford Otolaryngology (0.9 miles)
Bay IVF Center (1.1 miles)
Menlo Park Psychiatry & Sleep Medicine, Alex Dimitriu, MD (1.5 miles)
Menlo Medical Clinic in Menlo Park - 1300 Crane (1.5 miles)
CCRM Fertility of San Francisco (2.8 miles)
Restaurants
Shake Shack (0.3 miles)
Telefèric Barcelona (0.4 miles)
Gott's Roadside (0.4 miles)
Wildseed (0.4 miles)
True Food Kitchen (0.4 miles)
Bazille (0.7 miles)
In-N-Out Burger (4.1 miles)
Hospitals
Hoover Pavilion (0.4 miles)
Lucile Packard Children's Hospital (0.9 miles)
Stanford Health Care (1 miles)
Stanford Hospital (1.1 miles)
Reproductive Medicine Associates of Northern California | RMANORCAL (1.5 miles)
VA Medical Center-Menlo Park (1.6 miles)
Kaiser Permanente Redwood City Medical Center (4.7 miles)
Caregiving for an aging parent entails emotional and financial responsibilities accompanied by significant tax implications, including potential benefits from claiming them as dependents and deductions for medical expenses and caregiving costs. Caregivers must understand eligibility requirements, maintain thorough documentation, and consider consulting a tax professional to navigate these complexities effectively.
Low-impact exercises are vital for seniors as they promote health, independence, and social interaction while reducing joint strain. These adaptable activities, guided by healthcare professionals, enhance strength, flexibility, and emotional well-being.
The guide details the tax deductibility of in-home healthcare expenses according to IRS guidelines, differentiating between medically necessary services and non-medical assistance, while emphasizing the need for proper documentation and itemization requirements. It also highlights state-level variations, the importance of record-keeping, and encourages seeking professional tax help to understand evolving regulations.
Personal Assistance Research photos
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San Jose International (14 miles away)
Competitive pricing for the area with convenient Palo Alto location and nearby amenities.
Navigating the Tax Landscape of Caregiving: Credits, Deductions, and Beyond
Highly Beneficial Low-Impact Exercises for Senior Living Residents
Is In-Home Healthcare Tax Deductible? Your Comprehensive Guide