Oxnard Manor Healthcare Center

Pros

• The therapy provided at the facility was effective, with therapists showing care and understanding towards the patients.
• The therapists worked diligently to help patients become stronger and improve their mobility.
• Patients received valuable support from the therapy team, which contributed positively to their recovery.

Cons

• Many of the nurses and CNAs are indifferent and unempathetic to patients.
• Family members often had to wait over an hour for pain medication after requesting it.
• Employees frequently ignore call bells while socializing at the nurses' station.
• Patients feel threatened about leaving the facility early, fearing documentation as leaving "against medical advice."
• Residents express feelings of being "stuck" in the facility and lacking a choice in when they can go home.
• The social worker fails to provide adequate assistance to homeless patients and those with mental diagnoses, leading to confusion and delays.
• The discharge process is frustrating, making it difficult for patients to leave despite recommendations from therapy staff.

Review

Oxnard Manor has garnered mixed reviews, with a significant number of criticisms overshadowing any positive experiences reported by visitors and families of residents. Despite being rated as a 2-star facility, many contend that it should be downgraded to a mere 1 star based on their firsthand observations. Family members describe a distressing environment where indifference among nursing staff and Certified Nursing Assistants (CNAs) is commonplace. Reports indicate that these caregivers often exhibit a lack of empathy toward patients, which severely diminishes the quality of care provided.

One of the most alarming issues highlighted by families is the egregious delay in administering pain medication. It’s not uncommon for patients to wait an hour or longer after requesting relief, even when they were scheduled to receive it at an earlier time. This situation reflects poorly on the facility's responsiveness and overall patient care protocols. Additionally, family members have noted that while call bells frequently ring unanswered, employees often seem disengaged, preferring to congregate at the nurses' station rather than attending to urgent patient needs. Such episodes create an unsettling atmosphere where families feel compelled to remain vigilant over their loved ones’ care.

Communication within Oxnard Manor has been described as problematic and unprofessional by several reviewers. Those who attempt to question policies or express concerns about their family members' care are frequently met with rudeness from staff members. This lack of effective communication fosters an environment of mistrust between caregivers and family members, exacerbating worries about the well-being of loved ones residing in the facility.

Beyond individual patient experiences, there appears to be a troubling trend in how patients are treated concerning discharge procedures. Many residents interviewed during visits expressed feelings of being "stuck" in the facility against their wishes. There is a pervasive atmosphere wherein patients are made to feel pressured into staying longer than necessary; some report being warned that leaving before receiving approval could result in documentation as leaving "against medical advice" (AMA). Such consequences can gravely affect Medicare coverage for subsequent services—a tactic that raises ethical questions regarding patient autonomy and informed consent.

Adding another layer of complexity, Oxnard Manor reportedly accommodates numerous homeless individuals and mentally ill patients who require substantial assistance from social workers for successful reintegration into society or transitions back home. However, rather than receiving this much-needed help promptly and effectively, many patients feel they are given misleading information or kept waiting indefinitely without resolution. This inefficiency not only disheartens patients but also places additional stress on families who are navigating difficult situations regarding their loved ones' care.

While it is crucial to acknowledge some positive aspects within this challenging landscape, particularly concerning therapy services at Oxnard Manor—numerous visitors have praised physical therapists for their dedication and compassion—the negative feedback heavily overshadows these highlights. Families report that despite therapy’s affirmation that residents can continue rehabilitation at home, navigating the discharge process becomes frustratingly arduous due to nursing staff’s resistance and slow response times.

Given these collective observations, it is no surprise that many would hesitate or outright refuse returning to Oxnard Manor if other options were available. The contrast between commendable therapy practices and severely lacking nursing care creates an inconsistent experience for residents and their families alike—raising significant concerns about long-term residency in such facilities where compassion appears scarce.

This area of Oxnard, California, offers a variety of dining options including Los Remedios Steak House, Little Caesars Pizza, and In-N-Out Burger within a short distance. For medical needs, there are several reputable physicians and pharmacies nearby such as Spencer Eye Center and Rite Aid. Transportation is convenient with Oxnard Airport and Enterprise Rent-A-Car in close proximity. The community also provides recreational opportunities with parks like H.H. Eastwood Park and Rio Lindo Park nearby. In terms of entertainment, Century Riverpark 16 and XD theater is just a short drive away. For healthcare services, St. John's Regional Medical Center is located within a few miles from this area. Overall, this part of Oxnard offers a mix of amenities that cater to seniors' needs in terms of dining, healthcare, transportation, recreation, and entertainment.

Restaurants

• Los Remedios Steak House (0.1 miles)
• Little Caesars Pizza (0.8 miles)
• Win's Drive-In (1.3 miles)
• In-N-Out Burger (1.4 miles)
• BJ's Restaurant & Brewhouse (1.4 miles)
• McDonald's (1.6 miles)
• Lazy Dog Restaurant & Bar (1.7 miles)

Physicians

• Spencer Eye Center (0.1 miles)
• Clinicas Del Camino (0.3 miles)
• De Forest Imelda V MD (0.7 miles)
• Dr Keith Q. English, MD (0.7 miles)
• Center For Family Health Citrus Grove (0.8 miles)
• All About Eyes - Dr Gary Jacobs, O.D. (1.3 miles)
• Oxnard Airport Urgent Care Medical Group (1.5 miles)

Parks

• H.H. Eastwood Park (0.5 miles)
• Rio Lindo Park (1.4 miles)
• East Park (2.2 miles)
• Marion Cannon Park (3.3 miles)
• Oxnard Beach Park (3.5 miles)
• Ventura Community Park (3.6 miles)
• Thille Park (3.6 miles)

Pharmacies

• Rite Aid (0.7 miles)
• Walgreens (1.1 miles)
• CVS Pharmacy (1.5 miles)
• CVS Pharmacy (1.9 miles)
• Walgreens (2 miles)
• CVS Pharmacy (2.3 miles)
• Hueneme Family Pharmacy (2.7 miles)

Transportation

• Oxnard Airport (OXR) (1.6 miles)
• Enterprise Rent-A-Car (2.4 miles)

Cafes

• Starbucks (1.7 miles)
• The Coffee Bean and Tea Leaf (2.1 miles)
• Starbucks (2.8 miles)
• The Coffee Bean and Tea Leaf (3.7 miles)

Theaters

• Century Riverpark 16 and XD (1.8 miles)

Hospitals

• Simi Valley Hospital (1.8 miles)
• St. John's Regional Medical Center (2.2 miles)
• Hospital Procedure Consultants (3 miles)

Places of Worship

• Orchard Community Church (3.5 miles)