Redwood Healthcare Center in Oakland, CA
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3145 High Street, Oakland, CA 94619
For more information about senior living options: (844) 490-3973
The rehab therapists are the best in the Bay Area. The facility excels at caring for the elderly. The caregivers are great. The CNAs and staff provide adequate care, and the physical therapists are great. The staff were clean and many were friendly. The staff seem nice.
The facility’s premises were dirty and poorly maintained, with old medical equipment discarded outdoors and visible from the street. Staff were unprofessional and dismissive, with nurses snapping at patients and using profanity toward them. There was a strong impression that medication and early bedtimes were used for staff convenience rather than patient care. The environment reeked of urine and roaches were present; food service was inconsistent and poorly managed. Informed consent and respectful treatment were not consistently upheld, leaving families feeling uninformed and forced to advocate for loved ones. Discharge planning was unsafe and misrepresented, including unlicensed home placements and high costs for care. Medication orders were mishandled or not filled promptly, causing delays in necessary treatments. Social workers and leadership were often unresponsive, leading to gaps in communication and care. The facility allowed smoking near the main nurse station and even sold cigarettes to patients, compromising safety. There were safety concerns, such as a violent homeless man on site who left trash and needles and harassed patients. Several reviewers advised not to send loved ones there and suggested the facility should be shut down.This community is best suited for families seeking aggressive rehabilitation for a loved one and who are prepared to be highly involved in oversight. The standout draw is the rehabilitation therapy team, regarded by many as among the strongest in the Bay Area. When a primary goal is to access solid physical therapy and the chance for meaningful progress through daily PT/OT, Redwood Healthcare Center can deliver that core service. For families who can commit to frequent check-ins, review of orders, and active participation in care planning, the therapy side can be a meaningful asset.
However, there are clear red flags that most families will want to weigh carefully. Those who require a consistently clean, well-run environment with reliable administrative systems should consider alternatives. The volume and intensity of negative feedback regarding leadership, communication, and discharge planning cannot be dismissed. Multiple reviews describe unprofessional conduct, miscommunications about medications and orders, and discharge processes that leave loved ones without proper follow-up care or home supports. For any family expecting coordinated, respectful, and transparent management, the questions raised here should prompt a thorough second look elsewhere.
On the plus side, the rehab therapists themselves are repeatedly praised as dedicated, skilled, and capable of delivering high-quality therapeutic work when engaged. In several accounts, CNAs and some frontline staff are described as caring and patient-focused, and the actual rehab work, when it occurs as scheduled, meets or exceeds expectations for those needing intensive therapy. In practice, that means the most compelling reason to consider Redwood lies in the potential for real rehabilitation progress with committed therapists, provided the administration does not undermine the patient’s safety, dignity, or continuity of care.
The most troubling concerns cluster around governance and day-to-day operations. The most severe themes include inconsistent or unprofessional communication from leadership, misleading marketing about the facility’s condition or capabilities, and unreliable discharge planning that can drop patients into unprepared situations. Medication management appears inconsistent, with instances of orders not being properly filled or explained, and some reviewers describe chaotic handoffs and delays that interrupt critical therapy schedules. These issues are not minor irritants; they translate into real risks for safety, treatment adherence, and trust in the care team.
Environmental conditions and patient safety compounds the risk. Reviews recount dirty conditions, pest concerns, and areas where cleanliness and maintenance fall short of what a healing environment should provide. Instances of equipment left outdoors, odors, and non-ADA accessible features raise immediate concerns for safety and dignity, particularly for residents with mobility or cognitive needs. The facility’s physical and operational environment can undermine recovery if not addressed. Language barriers and staffing pressures further complicate communication, potentially delaying critical instructions or misaligning expectations between families, patients, and caregivers. When patients wander, or when staff gaps leave lights, calls, or assistance unanswered for long periods, the risk calculus shifts decisively toward seeking safer alternatives.
In practical terms, the decision to engage Redwood should hinge on three levers: the certainty of high-caliber rehab work, the strength of oversight, and the facility’s ability to address environmental and administrative deficiencies promptly. Prospective families should insist on direct access to the head of therapy and the administrator to understand how discharge planning is executed, how medication orders are reconciled, and how patient rights are protected. Demand a current, itemized care plan, clear timelines for PT/OT, and a transparent mechanism for reporting concerns. Request to see recent inspection citations and the facility’s corrective action plans, and verify that social work support is consistently available. Above all, verify that the environment is clean, safe, and accessible, with a maintenance plan that prevents the repeated appearance of roaches, odors, or clutter.
For families where rehabilitation goals are paramount and where a diligent, forceful advocate can accompany the resident through daily care, Redwood may still be a viable option. But for seniors requiring reliable daily nursing care, predictable scheduling, a consistently clean environment, and respectful, proactive management, alternatives are strongly recommended. Consider facilities with demonstrable strength in operations, stronger discharge planning, and fewer consistent reports of staff overextension and miscommunication. Home health services or nearby facilities with stronger governance structures can often deliver comparable therapy while reducing exposure to the most significant governance and environmental risks described here. The choice should be anchored in a careful, in-person evaluation that confirms both therapy quality and the ability to deliver safe, dignified, well-coordinated day-to-day care.
44 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Metropolitan Oakland International (5 miles away) San Francisco International (15 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Redwood Healthcare Center is an assisted living community located in Oakland, CA. Our center provides a range of amenities and care services to ensure the comfort and well-being of our residents.
Our amenities include cable or satellite TV in each room, a dining room where residents can enjoy delicious meals, fully furnished accommodations for a hassle-free move-in experience, a beautiful garden area to relax in, housekeeping services to maintain cleanliness, a kitchenette for personal use, and outdoor spaces for fresh air and leisure activities. We also offer restaurant-style dining options and a small library for residents to enjoy.
Our care services are designed to provide round-the-clock supervision and assistance with daily living activities such as bathing, dressing, and transfers. We also offer specialized care for those with diabetes with dietary restrictions. Our dedicated staff ensures that medication management is done efficiently and safely. Additionally, we have a mental wellness program in place to support the emotional well-being of our residents.
At Redwood Healthcare Center, we understand the importance of social engagement and community involvement. That's why we offer resident-run activities as well as scheduled daily activities to keep our residents entertained and engaged.
In terms of location, our community boasts several nearby amenities that make life convenient for our residents. With four cafes, 13 parks, 15 pharmacies, two physicians' offices, 12 restaurants, five transportation options available nearby, we ensure easy access to various services and recreational opportunities. Additionally, there is also a place of worship just steps away from our community. In case of emergencies or medical needs, there are four hospitals located within close proximity.
At Redwood Healthcare Center in Oakland, CA we strive to provide a comfortable living environment where seniors can receive the care they need while enjoying a vibrant community atmosphere surrounded by nearby conveniences.
Redwood Healthcare Center is located at 3145 High Street, Oakland, CA 94619 in Alameda County, California
Redwood Healthcare Center on seniors.fyi includes 8 photos including images showing landscaping, interior, decor, bathroom, tree, building, healthcare, mirrors, and more.
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