Redwood Healthcare Center

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  • Interior

    A classic living room setup featuring a dark wooden cabinet topped with lamps, flanked by ornate mirrors.

  • Decor

    A wooden dresser with a minimal design, showcasing its drawers and standing on a hardwood floor.

  • Building

    A brick building with a sign labeled 'Oakhill Care Center' surrounded by landscaping on a sunny day.

  • Landscaping

    A view of a tree and a blue truck parked near a green dumpster in an urban landscape.

  • Garden

    A cozy outdoor patio setup with a red umbrella, offering shade on a sunny day.

  • Entrance

    A sunny view of a house entrance with a large tree providing shade.

  • Bathroom

    A close-up view of the base of a toilet, showing signs of wear on the surface.

  • Accessible

    A view of a care facility with individuals in wheelchairs, showcasing an environment focused on accessibility and assistance.

Redwood Healthcare Center

3145 High Street, Oakland, CA 94619

For more information about senior living options: (844) 490-3973

2.6 from 23 reviews
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Skilled Nursing Facility

Overall Review of Redwood Healthcare Center

Pros

  • pro The reviewers describe the facility as an excellent place that cares for the elderly.
  • pro The staff are described as clean and mostly friendly.
  • pro The physical therapists are described as great.
  • pro The PT department is described as excellent.
  • pro Some reviewers note that the caretaking staff are great.

Cons

  • pro The facility should be shut down.
  • pro They warned others not to send a loved one there.
  • pro The social worker was non-responsive.
  • pro Leadership did not know doctors' orders and failed to provide PT/OT at the correct intervals.
  • pro Patients could wander in and out of rooms due to cognitive issues.
  • pro Management was described as poor.
  • pro Some staff were grouchy and language barriers hindered care.
  • pro The food was of poor quality and trays were left in rooms overnight.
  • pro The facility had a roach infestation.
  • pro Call lights went unanswered for hours.
  • pro Medication orders were missing or not filled for days/weeks.
  • pro Personal belongings, such as blankets, went missing.

Review

A string of mixed experiences at this facility paints a picture of a place that can be a source of real frustration for families and patients, with moments of genuine care buried under a thick layer of logistical and environmental problems. Several accounts begin with a troubling transfer process: one family describes a Thursday evening transfer from St. Mary's Hospital to Redwood Health that devolved into confusion and delay. The transporter reportedly forgot to collect essential medical papers, had to return to the hospital, and even voiced reluctance about traveling to Oakland, joking about dropping the patient at the train station. By the time the person arrived, there was a sense of chaos - no one seemed to know what was going on, and nurses were snapping at other patients and cursing to get back to rooms. The patient was told that medications were not known to the staff and would have to wait until Monday, despite assurances from the hospital that orders had already been sent ahead. In one of the more alarming details, the patient missed a 24-hour treatment regiment.

The environment at the facility appears to have compounded these problems. One reviewer described the place as reeking "basically with piss," detailing that the patient left against the facility's recommendations and returned to the general hospital, where a fever prompted admission. The overarching tone of this set of experiences is one of anger and disappointment - of a system that felt disorganized to the point of endangering patient care. The reviewer's conclusion was visceral: "This place needs to be shut down. I wouldn't even send my dead cat there." The same reviewer and others echoed a broader sentiment of distrust: social workers who are unresponsive, leadership that seems to play games, and a perception that doctor's orders aren't reliably known or followed, leaving rehabilitation services like PT or OT at irregular intervals or absent altogether.

Within the same vein of frustration, other reviews highlight inconsistent communication and accountability. One account calls out a social worker who was "non-responsive" and leadership that supposedly didn't know the doctors' orders, resulting in missed or improper timing of PT and OT sessions. In several notes, patients and families described staff behavior as mixed - some nurses and aides were polite and caring, while others were abrupt or uncooperative. The range of experiences is striking: a reviewer who was there for about five days described the staff as "clean" and "70% friendly," with the remainder described as grouchy, particularly making a pointed remark about language barriers with some staff. This inconsistency appeared to color overall impressions of care quality and reliability.

On the other hand, there are admissions of adequate care in parts of the facility. A few reviewers credited CNAs and staff for delivering acceptable or even good care, and they spoke positively about the rehabilitation team in certain circumstances. One person described the physical therapists as a bright point, noting "great physical therapists" and describing adequate care from CNAs in their own experience. Another reviewer simply said "Excellent place where they care for the elderly," signaling that, for some patients, the care experience has merit and warmth when staffing and conditions align with expectations. Yet these positive notes are often sandwiched between more troubling observations about systemic issues.

Environmental and operational shortcomings recur across the accounts. Food quality was frequently criticized as "slop," with trays left in rooms or hallways overnight. There were accounts of roaches in the facility - "7 roaches on one sq foot tile" in one review - an image that starkly underscores concerns about cleanliness. Language barriers were repeatedly mentioned as a challenge, with some staff described as friendly, while others highlighted communication difficulties. Patients or residents sometimes faced practical barriers as well, including stories about limited accessibility for wheelchair users, with restrooms not usable for those in wheelchairs and concerns about ADA compliance. In some cases, the facility's physical setup - such as parking visibility from the main road - was noted as a minor but real obstacle, while others emphasized more serious safety and accessibility issues.

Safety and security emerged as a particularly troubling theme in several accounts. One review described a violent homeless individual who was allowed to camp on the premises, leaving trash and needles scattered and harassing other patients. The same account suggested a sense of vulnerability among residents, who felt exposed to unsafe conditions in addition to the already challenging daily routines of care. Another reviewer mentioned that patients were sometimes allowed to walk out of secure areas and that patients were left alone in dim lighting in the dining areas, painting a picture of gaps in supervision and safety oversight. Beyond safety, there was also a personal loss concern - one patient reported that blankets they had provided were missing after 2?3 weeks, an understandably distressing issue for someone who is bedridden and relies on those items.

Amidst the negative experiences, a few practicalities were acknowledged, sometimes revealing a glass-half-full perspective. A reviewer who described their father's three months there assessed the patient as being in worse condition than when at home, labeling the environment as unclean and the staff as poorly performing, while others later suggested that if you have serious rehabilitation needs, you should seek alternatives. Yet there were also moments of appreciation for the staff who did show care and competence. Some reviewers pointed to caregivers who were kind, attentive, and capable during their shifts, and to physical therapists who provided valuable rehabilitation when the system allowed it. The mixed feedback suggests a facility that contains pockets of effective, compassionate care, but is hampered by inconsistent staffing, communication breakdowns, safety concerns, and maintenance problems that overshadow the positive aspects.

In sum, the collection of experiences presents a facility at a crossroads of potential and peril. For some families, the staff's dedication and the therapists' professionalism offer genuine relief and tangible progress for elderly or recovering patients. For others, the combination of chaos in transfers, delayed medications, inconsistent rehabilitation scheduling, environmental cleanliness issues, and safety concerns has created a sense of risk and disappointment that makes continued reliance on the facility difficult. The overarching message from these accounts is clear: there is considerable variability in care quality, with significant gaps in coordination, communication, and safety that would prompt careful consideration for anyone weighing this facility as a place for hospitalization, long-term care, or rehabilitation. Families facing decisions about care should proceed with heightened diligence, asking pointed questions about medication management, therapy scheduling, staff responsiveness, safety policies, and the facility's approach to cleanliness and ADA accessibility before making a commitment.

Features

Housing

  • 44 resident community capacity 44 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Metropolitan Oakland International (5 miles away) Metropolitan Oakland International (5 miles away)
  • San Francisco International (15 miles away) San Francisco International (15 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Redwood Healthcare Center is an assisted living community located in Oakland, CA. Our center provides a range of amenities and care services to ensure the comfort and well-being of our residents.

Our amenities include cable or satellite TV in each room, a dining room where residents can enjoy delicious meals, fully furnished accommodations for a hassle-free move-in experience, a beautiful garden area to relax in, housekeeping services to maintain cleanliness, a kitchenette for personal use, and outdoor spaces for fresh air and leisure activities. We also offer restaurant-style dining options and a small library for residents to enjoy.

Our care services are designed to provide round-the-clock supervision and assistance with daily living activities such as bathing, dressing, and transfers. We also offer specialized care for those with diabetes with dietary restrictions. Our dedicated staff ensures that medication management is done efficiently and safely. Additionally, we have a mental wellness program in place to support the emotional well-being of our residents.

At Redwood Healthcare Center, we understand the importance of social engagement and community involvement. That's why we offer resident-run activities as well as scheduled daily activities to keep our residents entertained and engaged.

In terms of location, our community boasts several nearby amenities that make life convenient for our residents. With four cafes, 13 parks, 15 pharmacies, two physicians' offices, 12 restaurants, five transportation options available nearby, we ensure easy access to various services and recreational opportunities. Additionally, there is also a place of worship just steps away from our community. In case of emergencies or medical needs, there are four hospitals located within close proximity.

At Redwood Healthcare Center in Oakland, CA we strive to provide a comfortable living environment where seniors can receive the care they need while enjoying a vibrant community atmosphere surrounded by nearby conveniences.

Nearby Places of Interest

Pharmacies

  • Walgreens (0.2 miles)
  • CVS Pharmacy (1.3 miles)
  • Harborside Health Center (2.4 miles)
  • CVS Pharmacy (2.8 miles)
  • Rite Aid (2.9 miles)
  • Walgreens (3.4 miles)
  • CVS Pharmacy (4 miles)

Parks

  • Avenue Terrace Playground (1.1 miles)
  • Dimond Park (1.6 miles)
  • Joaquin Miller Park (1.9 miles)
  • Lincoln Park (2.5 miles)
  • Redwood Regional Park (3.2 miles)
  • Morcom Rose Garden (3.5 miles)
  • Alco Park (3.8 miles)

Transportation

  • 20/21 Bus Stop (1.2 miles)
  • Fruitvale BART Station (1.5 miles)
  • Lake Merritt BART Station (3.7 miles)
  • JSX (4.1 miles)
  • MacArthur BART Station (4.7 miles)
  • Southwest Airlines Ticket Counter (5.1 miles)
  • Oakland International Airport (OAK) (5.2 miles)

Hospitals

  • Highland Hospital (2 miles)
  • Kaiser OB-GYN (4.1 miles)
  • Kaiser Permanente Oakland Medical Center (4.2 miles)
  • Sutter Alta Bates Summit Medical Center: Summit Camps (4.3 miles)
  • Kaiser Permanente San Leandro Labor & Delivery (5.8 miles)

Physicians

  • One Medical (3.3 miles)
  • Kaiser Permanente Medical Center - Mosswood Building (4.2 miles)
  • Urology: Sutter East Bay Medical Foundation (6.4 miles)
  • Sutter Urgent Care: Sutter East Bay Medical Foundation (6.6 miles)
  • Berkeley Pediatrics (7.3 miles)

Restaurants

  • Nido’s Backyard (3.8 miles)
  • Original Pattern Brewing Company (4 miles)
  • Fentons Creamery (4 miles)
  • Dona Tomas (4.1 miles)
  • Cato's Ale House (4.1 miles)
  • Seawolf (4.1 miles)
  • Drake's Dealership (4.1 miles)

Cafes

  • Bicycle Coffee (4.2 miles)
  • Blue Bottle Coffee (4.3 miles)
  • Highwire Coffee Roasters (4.9 miles)
  • Si Si Caffe (5 miles)
  • Caffe Strada (6.5 miles)

Places of Worship

  • Bay Area Chinese Bible Church (4.6 miles)
  • Bethel Presbyterian Church Of San Leandro (6.1 miles)

Theaters

  • AMC Bay Street 16 (6 miles)

Frequently Asked Questions

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