Excell Health Care Center in Oakland, CA
SaveInterior
Building
Windows
Garden
Exercise Equipment
Healthcare
Information last verified:
3025 High Street, Oakland, CA 94619
For more information about senior living options: (844) 490-3973
The staff are friendly, helpful, and service-oriented. The facility is very clean and well maintained. Residents are happy and well cared for by attentive caregivers. The rehabilitation and therapy services are extraordinary. The administration and management are professional, dedicated, and responsive. The meals are nutritious and well prepared, with in-house nutritionist oversight. The facility offers engaging activities and events that residents enjoy. Staff demonstrate empathy, compassion, and patience toward residents and families. Admissions and front-desk teams are knowledgeable and supportive, helping with Medicare and Medi-Cal.
The facility has serious management issues, with leadership tied together by family relations, creating conflicts of interest and accountability gaps, and it appears to prioritize revenue over quality care. The center pressured a patient to sign a no-liability waiver after billing threats and neglected care, described as coercive and unethical. A staff member allegedly assaulted a resident, and the staff reportedly attempted to cover it up, reflecting rude behavior and a lack of compassion for residents. A resident’s clothes and belongings were lost during quarantine, and administration had not located them, which is unacceptable. Staff are described as rude and unhelpful, with poor customer service and hostile responses when families call. Staff reportedly did not listen to patients’ needs, did not answer calls, and were slow to respond to care requests.Excell Health Care Center in Oakland is best suited for families seeking skilled nursing care or short-term rehabilitation for a loved one who thrives on a high-touch, professionally guided environment. The facility consistently displays strong clinical momentum in therapy and care coordination, with a visibly engaged staff and an atmosphere that feels more “care community” than a sterile hospital. Seniors recovering from surgery and those needing ongoing nursing support often make rapid strides here, thanks to capable PT/OT teams, attentive RNs, and a well-staffed support network. The building’s open-air design, airy hallways, and cafe-inspired dining areas contribute to a sense of normalcy that can ease the stress of transition. In short, Excell is an excellent fit for families who want hands-on rehabilitation, steady nursing oversight, and a home-like setting where staff-resident relationships are prioritized.
That said, there are clear red flags for families prioritizing ironclad governance and flawless administrative follow-through. Several reviews flag management issues, including conflicts of interest among leadership and a perception that revenue goals overshadow resident care. Billing problems and unreturned calls about charges appear repeatedly, with some families reporting stress, disputed charges, and even discharge-pressure concerns. Those concerns are not universal, but they are recurring enough to matter for anyone weighing Excell primarily on administrative reliability. Potential residents who require meticulous, transparent billing, or who want every policy documented in advance, should consider alternatives or insist on written assurances and a thorough pre-admission briefing.
On the positive side, the day-to-day care is repeatedly described as top-notch. The staff are praised for being friendly, patient, and genuinely attentive, with CNAs, nurses, and therapists delivering consistent, compassionate care. Cleanliness stands out in multiple reviews, with residents and families noting spotless floors, well-maintained equipment, and comfortable, roomy spaces. Rehab outcomes frequently appear impressive: patients report regained mobility, improved balance, and a path back home after rehab stays, often guided by a therapy team led by dedicated clinicians. The nutrition team, wound care nurses, and activity staff round out a picture of a comprehensive program where medical care, therapy, and holistic well-being reinforce each other. The emotional climate is consistently described as supportive, with families feeling listened to and staff showing sincere empathy.
However, the downsides must be weighed seriously. Several reviews allege rude or unresponsive communication from some front-line staff, and a few families recount experiences of lost personal belongings or billing oversights that erode trust. There are troubling anecdotes about discharge pressure or coercive billing practices, and at least one account of a safety incident that allegedly went unreported. Parking logistics and occasional food quality issues also surface in the feedback, reminding that the environment is not flawless. In a setting where elder care hinges on timely, respectful communication and reliable billing, these gaps can quickly dilute otherwise solid clinical performance.
Yet the balance tilts toward Excell’s real strengths when families engage rigorously. The advantage lies in a hands-on rehab culture, the breadth of clinical staff, and the evident focus on resident comfort and dignity. A proactive admissions team, knowledgeable in Medicare and Medi-Cal processes, can help families navigate coverage and costs, potentially mitigating the financial stress some reviews describe. The consistency of care across therapists, nurses, and aides, combined with a robust wound-care program and in-house nutrition, can yield meaningful outcomes that reduce long-term care risk and boost quality of life. To maximize protection against the cons, prospective residents should insist on transparent, itemized billing, request a direct contact within administration for billing questions, and verify a clearly documented discharge plan. It is wise to speak with multiple residents or families about long-term experiences and consider day-long observations to gauge consistency across shifts.
In the end, Excell Health Care Center represents a practical, capable choice for families prioritizing rehab-oriented skilled nursing in a caring, clean setting. For those who prize unwavering administrative transparency and a perfectly frictionless billing experience, alternatives may be preferable. The decision should hinge on: (1) confidence in the therapy team’s track record and ongoing progress; (2) the facility’s demonstrated responsiveness to concerns; and (3) the family’s tolerance for occasional administrative friction in exchange for strong direct care. A disciplined pre-admission process, complete with questions about governance, billing practices, and a thorough care delivery observation, will equip families to decide with clarity. Excell can deliver transformative recovery and a nurturing environment, but only if the known administrative risks are actively managed and vigilantly monitored.
99 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Metropolitan Oakland International (5 miles away) San Francisco International (15 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Excell Health Care Center in Oakland, CA is a vibrant assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. This community provides a comfortable and enjoyable living environment, ensuring that all individuals can age gracefully while receiving the support they require.
Residents at Excell Health Care Center can take advantage of various amenities such as a beauty salon, cable or satellite TV, and access to a computer center for staying connected with their loved ones or pursuing personal interests. The dining room offers restaurant-style meals prepared by professional chefs and accommodates special dietary restrictions to ensure that all residents enjoy delicious and nutritious meals.
For recreational activities, this community provides a fitness room, gaming room, small library, and outdoor spaces such as gardens. Residents can engage in planned daily activities or join resident-run activities to foster social connections and enrich their lives. Concierge services are also available to assist with any needs or requests.
Excell Health Care Center prioritizes the well-being of its residents by providing 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management and specialized diabetes diets are offered to support residents' health needs. A mental wellness program is also provided to promote emotional well-being.
Transportation arrangement services are available for both non-medical purposes and transportation to doctors' appointments. Move-in coordination is offered to ease the transition into this assisted living community. Additionally, nearby amenities include cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals for convenient access.
At Excell Health Care Center in Oakland, CA seniors will find a welcoming community where their comfort and care are top priorities. With an array of amenities and services designed to enhance their quality of life, residents can embrace this new chapter with peace of mind knowing they are supported every step of the way.
This part of Oakland, California offers a convenient and diverse range of amenities for seniors looking to settle in the area. With multiple pharmacies like Walgreens, CVS, and Rite Aid nearby, accessing necessary medications is easy. Additionally, there are several parks such as Dimond Park and Redwood Regional Park for leisurely walks or outdoor activities. Transportation options include bus stops and BART stations for easy commuting around the city or to the airport. Nearby hospitals like Highland Hospital and Kaiser Permanente provide quality healthcare services, while various physicians' offices are within a short distance. Seniors can also enjoy dining options at restaurants like Nidos Backyard or cafes such as Blue Bottle Coffee in the neighborhood. Lastly, places of worship like Bay Area Chinese Bible Church cater to spiritual needs, creating a well-rounded community for senior living in this part of Oakland.
Excell Health Care Center is located at 3025 High Street, Oakland, CA 94619 in Alameda County, California
Excell Health Care Center on seniors.fyi includes 6 photos including images showing windows, outdoor, interior, exercise equipment, indoor plants, fitness, television, bright lighting, and more.
Redwood Healthcare Center
Oakland, CA
24/7 supervision with daily living assistance plus on-site dining and social activities.
J & C Care Center
Oakland, CA
Competitive pricing relative to county/state averages with comprehensive assisted living and respite care.
Heart and Soul Communities
Oakland, CA
Friendly, communicative staff who tailor care to individual needs.
J & C Care Center, LLC
Oakland, CA
Caring, patient staff in a clean, well-organized environment.
Evergreen Residential Care Home
Oakland, CA
Strong emphasis on spiritual wellness and diabetic care, with engaging activities and indoor common areas.
Evergreen Residential Care Home (Fairfax)
Oakland, CA
Extensive amenities and around-the-clock care with engaging activities.
Dimond Care II
Oakland, CA
Extensive on-site amenities and services.
Fruitvale Healthcare Center
Oakland, CA
Extensive amenities and 24/7 care with restaurant-style dining.
Pacifica Senior Living Oakland Heights
Oakland, CA
Friendly staff and clean, well-maintained facilities.
9 Stimulating Memory Activities for Seniors: Puzzles, Cards, and Much More
The article highlights nine memory-boosting activities for seniors that enhance cognitive health and social interaction, including puzzles, trivia quizzes, and storytelling, while emphasizing the importance of adapting these activities to individual preferences to maximize enjoyment and engagement. Consistent mental engagement is linked to improved cognitive function and emotional well-being in older adults.
Managing Nursing Home Expenses After Medicare Coverage Ends
Medicare provides limited coverage for skilled nursing home care, covering full benefits for the first 20 days and partial benefits up to 100 days under certain conditions, after which families must explore alternative funding options like Medicaid or long-term care insurance to manage potentially high costs. Proactive planning is essential to navigate the complexities of financing ongoing care once Medicare coverage ends.
Is a Geriatric Care Manager the Right Choice for Your Family?
Geriatric care managers create personalized care plans for older adults, addressing their medical, social, financial, and psychological needs while coordinating services and advocating for their well-being. They help families navigate caregiving challenges but may be hindered by high costs and a shortage of qualified professionals.
Interior
Building
Windows
Garden
Exercise Equipment
Healthcare
