Excell Health Care Center
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3025 High Street, Oakland, CA 94619
For more information about senior living options: (844) 490-3973
The staff at Excell Health Care Center is attentive, ensuring that residents in wheelchairs are promptly assisted. They respond quickly to medication questions and requests for assistance, demonstrating a commitment to timely care. The facility maintains high cleanliness standards and offers personal care options like bathing. The staff handled sensitive situations, such as the passing of a roommate, with compassion to minimize trauma for residents. Residents enjoy good quality meals, with flexibility in portion sizes to accommodate individual appetites.
The staff at Excell Care Center lacked adequate training and knowledge regarding the mother’s illness and new medication, leading to a dangerous situation. The front desk staff dismissed the family's concerns about the mother's condition, claiming she was "just fine" despite being in distress. The care provided by the nurses was insufficient, resulting in a potentially life-threatening delay in addressing the mother's medical needs. A family member felt that the overall experience at Excell Health Care Center was harmful and jeopardized their loved one's health. There was a lack of proper monitoring for side effects from the new antibiotic, leaving the family feeling unsupported and uninformed.When considering care for elderly loved ones, the experiences shared from two perspectives regarding Excell Care Center highlight significant concerns and contrasting observations. The first review presents a harrowing account of neglect that culminated in a medical emergency, while the second recounts a more positive impression of the facility's general operations, cleanliness, and responsiveness. This juxtaposition raises important questions about the consistency of care within nursing facilities and how patient safety is prioritized overall.
The first reviewer details a deeply troubling experience with their mother’s transfer to Excell Care Center following treatment at Highland Hospital. With limited family training on monitoring the side effects of a new antibiotic prescribed to the mother, there was an unsettling reliance on staff members to provide adequate monitoring and care. Despite this expectation, the reviewer discovered that many nurses appeared as unfamiliar with their mother's condition and medications as they were. After seven days, during which time the mother’s health noticeably deteriorated, she managed to contact her child via video call. In this alarming moment, she could barely hold her phone or articulate her distress but managed to plead for help.
Upon receiving this distressing call, the reviewer immediately attempted to raise concern with Excell Care Center staff about their mother’s well-being. However, when they reached out for assistance from front desk personnel, their request was met with skepticism; an employee claimed that everything was fine after merely glancing at the mother's condition. Alarmingly dismissive of evident signs indicating potential health decline—such as slurred speech and physical weakness—the response highlighted serious gaps in vigilance and care protocols within the facility.
Once arrived at Excell Care Center within mere minutes following their call, both siblings witnessed firsthand how dire the situation truly was: their mother frantically tapping on her window in an attempt to gain attention from them. This prompted swift action on their part as they insisted on her immediate release from what they perceived to be an unsafe environment. Their urgent decision paid off when they rushed her back to Highland Hospital only to discover that she had suffered a stroke during her stay at Excell—a tragic outcome attributed primarily to inadequate oversight by healthcare professionals at the care center.
In stark contrast to the aforementioned ordeal stands another perspective shared by a different reviewer who expressed satisfaction with various aspects of Excell Care Center's operations. This individual felt encouraged by observing frequent vigilance among staff members who actively assisted residents in wheelchairs instead of leaving them unattended in hallways. They noted quick responses to medication queries and calls for assistance when needed—elements often essential for ensuring patient comfort and safety.
Moreover, cleanliness stood out as a hallmark feature of this positive experience; employees consistently offered bathing services for residents while maintaining hygienic standards within communal living spaces. The handling of sensitive situations also received praise—in particular how staff addressed bereavement when one resident's roommate passed away without causing additional trauma or distress among others residing there.
Additional highlights included commendable dining options where patients were offered not only quality meals but also flexibility in serving sizes based on individual preferences—an approach seemingly reinforcing dignity even amidst challenging circumstances faced by residents recovering from illness or surgery.
Overall, these divergent accounts illustrate complexities inherent in eldercare facilities like Excell Care Center—from instances of neglect leading to critical health crises alongside positive affirmations regarding day-to-day operations and patient interactions. The differences between these experiences underscore an urgent need for consistent oversight mechanisms ensuring resident safety while fostering environments conducive not just physical recovery but emotional well-being too—a crucial interwoven aspect necessitating consideration when selecting appropriate long-term care solutions for aging loved ones.
99 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Metropolitan Oakland International (5 miles away) San Francisco International (15 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Excell Health Care Center in Oakland, CA is a vibrant assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. This community provides a comfortable and enjoyable living environment, ensuring that all individuals can age gracefully while receiving the support they require.
Residents at Excell Health Care Center can take advantage of various amenities such as a beauty salon, cable or satellite TV, and access to a computer center for staying connected with their loved ones or pursuing personal interests. The dining room offers restaurant-style meals prepared by professional chefs and accommodates special dietary restrictions to ensure that all residents enjoy delicious and nutritious meals.
For recreational activities, this community provides a fitness room, gaming room, small library, and outdoor spaces such as gardens. Residents can engage in planned daily activities or join resident-run activities to foster social connections and enrich their lives. Concierge services are also available to assist with any needs or requests.
Excell Health Care Center prioritizes the well-being of its residents by providing 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management and specialized diabetes diets are offered to support residents' health needs. A mental wellness program is also provided to promote emotional well-being.
Transportation arrangement services are available for both non-medical purposes and transportation to doctors' appointments. Move-in coordination is offered to ease the transition into this assisted living community. Additionally, nearby amenities include cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals for convenient access.
At Excell Health Care Center in Oakland, CA seniors will find a welcoming community where their comfort and care are top priorities. With an array of amenities and services designed to enhance their quality of life, residents can embrace this new chapter with peace of mind knowing they are supported every step of the way.
This part of Oakland, California offers a convenient and diverse range of amenities for seniors looking to settle in the area. With multiple pharmacies like Walgreens, CVS, and Rite Aid nearby, accessing necessary medications is easy. Additionally, there are several parks such as Dimond Park and Redwood Regional Park for leisurely walks or outdoor activities. Transportation options include bus stops and BART stations for easy commuting around the city or to the airport. Nearby hospitals like Highland Hospital and Kaiser Permanente provide quality healthcare services, while various physicians' offices are within a short distance. Seniors can also enjoy dining options at restaurants like Nido’s Backyard or cafes such as Blue Bottle Coffee in the neighborhood. Lastly, places of worship like Bay Area Chinese Bible Church cater to spiritual needs, creating a well-rounded community for senior living in this part of Oakland.
Excell Health Care Center is located at 3025 High Street, Oakland, CA 94619 in Alameda County, California
Excell Health Care Center on seniors.fyi includes 6 photos including images showing windows, outdoor, interior, tree, courtyard, dining, decor, building, and more.
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