Excell Health Care Center in Oakland, CA
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3025 High Street, Oakland, CA 94619
For more information about senior living options: (844) 490-3973
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Excell Health Care Center is described as very clean and safe with a friendly, helpful staff. The staff are amazing, polite, caring, and attentive to residents' needs. Therapists, nurses, and CNAs provide excellent, responsive care. Residents are happy and well cared for, often leaving with smiles. Families report reliable communication and genuine compassion from the staff. The therapy department is extraordinary and helps residents regain strength and mobility. In-house nutrition and wound-care are excellent, supporting residents' health and comfort. The facility offers engaging activities like live music and bingo that enrich residents' lives. Front desk and admissions staff are patient, knowledgeable, and supportive.
Excell allegedly pressured a family into signing a no-liability waiver after billing threats and neglectful care, described as coercive and unethical. A worker reportedly struck a resident, and the staff allegedly tried to cover it up, showing little compassion. The reviews describe the staff as rude and unresponsive, with poor customer service for families who are far away. Clothes and personal belongings were lost during quarantine, and they have not been located, which is unacceptable. There were reports of missing clothing and jewelry, with demands for compensation and accountability. Parking for visitors is described as the worst. There was a near-harm discharge incident involving inadequate monitoring and care, risking a serious injury.Excell Health Care Center in Oakland is best suited for families seeking a therapy-forward skilled nursing environment where cleanliness, compassionate care, and visible staff teamwork anchor daily life. The facility consistently earns praise for a strong rehabilitation program (PT/OT), a clean and orderly campus, and care teams that respond with empathy. Residents often leave with improved mobility and regained independence, a testament to the rehab staff's skill and persistence. The atmosphere is family-oriented, with attentive CNAs, nurses, and therapists who make residents feel seen. For long-term residents, Excell can feel like a welcoming, second home due to its promenades, open-air patios, and dining rooms designed to evoke a cafe-like calm. In short, it is most compelling for those who value demonstrable rehab progress, steady clinical oversight, and a warm, people-centered culture.
Those who may want to consider alternatives include families fixated on flawless administrative execution and transparent, consistently responsive billing. A subset of reviews highlights billing challenges - delayed calls, difficulty obtaining itemized statements, and questions about coverage - and notes of disconcerting discharge pressure. Other doubters point to interpersonal friction or inconsistent front-desk communication. Reports about lost belongings during quarantine and occasional solid-and-sour customer-service impressions also surface. For families prioritizing a flawless administrative experience, or those who demand ironclad accountability and zero ambiguity in financial matters, exploring other options can be prudent.
The core strengths at Excell offset the notable concerns by delivering meaningful, observable benefits. Therapy teams receive broad praise for effectiveness, with patients often progressing from bed-bound to walking with or without assistance. Wound care is repeatedly highlighted as a specialty, and in-house nutrition support helps align meals with health goals, taste preferences, and dietary restrictions. The nursing and rehab staff are described as patient, responsive, and committed, fostering trust with families through consistent communication and proactive problem-solving. Cleanliness and safety - hallmarks echoed across many visits - underscore a steady quality of care that makes families comfortable turning to Excell for both short-term recovery and longer stays.
The environment further reinforces the care framework. Large rooms, airy hallways, sunlit patios, and dining spaces that feel more like a cafe contribute to a sense of well-being and normalcy. The facility emphasizes activity and engagement, with live events and a staff devoted to social programming, which helps residents maintain mood, motivation, and social connectedness. Call lights are described as promptly answered, and the housekeeping and laundry teams keep the campus bright and odor-free. When care is needed, administrative staff and admissions personnel are praised for guidance and support, underscoring a culture where residents and families feel supported during transitions and ongoing care.
For families weighing a decision, several concrete steps help uncover how Excell will fit a loved one's needs. Conducting a thorough tour with emphasis on therapy availability, nurse staffing patterns, and the cadence of daily routines is essential. Speak with the admissions coordinator (notably noted for their knowledge of Medicare/Medi-Cal processes) to understand financial pathways, and request a clear, itemized bill template to review potential charges upfront. Probe the wound-care protocol, dietary accommodations, and how changes in health status trigger care-plan updates. Finally, talk with current residents or families about consistency of communication and the handling of concerns - these conversations reveal the true texture of daily life beyond the glossy impression of a tour.
Ultimately, Excell Health Care Center stands as a strong, capable option for seniors who prize robust rehabilitation, attentive medical and therapy teams, and a nurturing, home-like setting. It delivers tangible benefits in mobility, wound management, nutrition, and daily comfort, with a culture that many families describe as genuinely caring and hands-on. The main caveats center on administrative friction and mixed reports about billing and customer service, along with a few alarming anecdotes that warrant careful scrutiny. If administrative reliability and unassailable billing transparency are non-negotiable, alternatives should be pursued. If the priority is proven rehab outcomes, a trusting care team, and a welcoming environment that supports recovery and everyday life, Excell remains a highly respectable, pragmatic choice.
99 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Metropolitan Oakland International (5 miles away) San Francisco International (15 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Excell Health Care Center in Oakland, CA is a vibrant assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. This community provides a comfortable and enjoyable living environment, ensuring that all individuals can age gracefully while receiving the support they require.
Residents at Excell Health Care Center can take advantage of various amenities such as a beauty salon, cable or satellite TV, and access to a computer center for staying connected with their loved ones or pursuing personal interests. The dining room offers restaurant-style meals prepared by professional chefs and accommodates special dietary restrictions to ensure that all residents enjoy delicious and nutritious meals.
For recreational activities, this community provides a fitness room, gaming room, small library, and outdoor spaces such as gardens. Residents can engage in planned daily activities or join resident-run activities to foster social connections and enrich their lives. Concierge services are also available to assist with any needs or requests.
Excell Health Care Center prioritizes the well-being of its residents by providing 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management and specialized diabetes diets are offered to support residents' health needs. A mental wellness program is also provided to promote emotional well-being.
Transportation arrangement services are available for both non-medical purposes and transportation to doctors' appointments. Move-in coordination is offered to ease the transition into this assisted living community. Additionally, nearby amenities include cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals for convenient access.
At Excell Health Care Center in Oakland, CA seniors will find a welcoming community where their comfort and care are top priorities. With an array of amenities and services designed to enhance their quality of life, residents can embrace this new chapter with peace of mind knowing they are supported every step of the way.
This part of Oakland, California offers a convenient and diverse range of amenities for seniors looking to settle in the area. With multiple pharmacies like Walgreens, CVS, and Rite Aid nearby, accessing necessary medications is easy. Additionally, there are several parks such as Dimond Park and Redwood Regional Park for leisurely walks or outdoor activities. Transportation options include bus stops and BART stations for easy commuting around the city or to the airport. Nearby hospitals like Highland Hospital and Kaiser Permanente provide quality healthcare services, while various physicians' offices are within a short distance. Seniors can also enjoy dining options at restaurants like Nido’s Backyard or cafes such as Blue Bottle Coffee in the neighborhood. Lastly, places of worship like Bay Area Chinese Bible Church cater to spiritual needs, creating a well-rounded community for senior living in this part of Oakland.
Excell Health Care Center is located at 3025 High Street, Oakland, CA 94619 in Alameda County, California
Excell Health Care Center on seniors.fyi includes 6 photos including images showing windows, outdoor, interior, exercise equipment, fitness, indoor plants, bright lighting, television, and more.
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