Princeton Manor Healthcare Center
Save2124 57Th Avenue, Oakland, CA 94621
For more information about senior living options: (844) 490-3973
Princeton Manor Health Center presents itself in many reviews as a place where care and compassion can shine through a busy, sometimes chaotic, environment. A consistent thread is the sense that many staff members - especially nurses and CNAs - are friendly and genuinely dedicated to residents. Multiple entries highlight a clean, welcoming atmosphere and a home-like feel, with the facility described as "very friendly," "very clean," and "a home environment." Families and residents often point to the administrative leadership as well: administrators and the director of nurses are praised for being devoted to both residents and their families, and several notes commend the therapy teams for their personalized, goal-oriented approaches. When things go well, this is a place where residents feel cared for, respected, and valued, and where careful attention to rehabilitation and daily comfort can be observed.
On the rehabilitation and therapy side, many reviewers speak positively about the treatments and progress made during stays. Words like "top-notch" therapy and care tailored to individual needs recur, underscoring that Princeton Manor can be a strong option for recovery and rehabilitation. A number of patients and family members describe staff who go "above and beyond" to support recovery, with therapy plans that are attentive to personal goals. The consistency of this message across several accounts paints a picture of a facility that can deliver high-quality rehab services when staffing and resources align with residents' needs.
Yet beneath the surface positivity lies a substantial cluster of disturbing experiences that temper the overall impression. One deeply troubling account centers on posthumous billing: a family notes that even after their loved one died and was fully paid for by Medi-Cal and Social Security, the facility pursued ongoing payment demands. The reviewer reports harassment and claims that Social Security later offsets the final month's payment, leaving no funds to settle charges. They describe persistent calls and letters despite repeated explanations and even a formal review by state authorities that confirmed the account was settled. This account highlights systemic concerns around accounting practices, communication, and respectful handling of families during and after the most difficult times.
Other reviews chart a more troubling domain: patient safety, dignity, and basic responsiveness. Several accounts describe rude or dismissive behavior from staff, extended waits for assistance, and even situations where residents were left unattended for extended periods. One account alleges that a roommate was left in a bathroom for 20 minutes before help arrived, while another mentions medications arriving late by hours and discharge materials that were missing or incomplete. Complaints extend to the physical environment as well - claims of poor ventilation and overall facility conditions that could contribute to a sense of an unsafe or unclean atmosphere, including food quality concerns described as microwave-cooked meals rather than "gourmet" fare claimed by the staff. Together, these notes present a stark contrast to the more positive reviews and suggest that experiences at Princeton Manor can vary dramatically depending on staffing, shift coverage, and governance of day-to-day operations.
Within the same spectrum of experiences, some reviewers offer a tempered or mixed view. A few praise the staff for kindness and competence, noting that the people they interacted with - like a receptionist named Toni - created a welcoming impression and helped connect families with the care their loved ones needed. Other entries acknowledge problems with turnover and inconsistent staff availability, leading to broken continuity of care and the feeling that "the revolving door" of employees makes it hard to know who is truly responsible for decisions about a resident's health and daily routine. One reviewer even argues that, while there are dedicated individuals who contribute positively to patient care, there are "toxic habits" among a subset of workers, which can undermine trust and undermine the overall atmosphere of the facility.
Despite the mixed and sometimes alarming reports, several families describe moments of genuine gratitude for care received. In various stories, residents who required ongoing rehabilitation or who faced significant health challenges benefited from compassionate interactions, effective therapy, and a staff that made special efforts to celebrate small milestones, provide emotional support, and facilitate family involvement. Some accounts emphasize the facility's strengths when concerns are addressed through formal channels - a willingness to meet with families, listen carefully, and implement changes to improve the resident experience. In these cases, the staff efforts to restore a sense of security, dignity, and routine appear to have a meaningful impact on both residents and their loved ones.
Taken together, the narratives about Princeton Manor Health Center sketch a complex portrait. On one hand, the building is described as clean, welcoming, and capable of delivering high-quality rehabilitation and personalized therapy, often driven by an Administration and Nursing leadership that residents and families view as dedicated and caring. On the other hand, there are deep concerns about financial practices after a resident's death, allegations of unsafe or disrespectful behavior, inconsistent staffing, and gaps in communication that can erode trust and peace of mind for families during some of the most vulnerable moments in their lives. The range of experiences suggests that outcomes at Princeton Manor may depend heavily on who is on shift, how well the administration communicates, and how effectively accountability measures and family feedback are implemented in real time. For anyone considering Princeton Manor, these reviews underscore the importance of asking pointed questions about billing practices, staffing stability, safety protocols, and the specific rehabilitation options available, as well as arranging a transparent plan for ongoing family communication and discharge planning.
Princeton Manor Healthcare Center in Oakland, CA is a vibrant assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community boasts a variety of amenities, including a beauty salon, cable or satellite TV, a computer center, a dining room, a fitness room, gaming room, and an outdoor space with gardens. Residents can enjoy the convenience of fully furnished accommodations with private bathrooms and kitchenettes.
The community also offers various services to assist residents in their daily lives. These services include 24-hour call systems and supervision for safety and security, assistance with activities of daily living such as bathing and dressing, as well as transfers. Medication management is provided to ensure that residents take their medications on time. Additionally, specialized diets like diabetes diets are available to cater to residents' specific dietary needs.
At Princeton Manor Healthcare Center, residents can indulge in delicious restaurant-style dining with special dietary restrictions taken into consideration. The community also encourages an active lifestyle by offering fitness programs and scheduled daily activities. Residents have the opportunity to partake in planned day trips organized by the community or engage in resident-run activities. For those seeking mental wellness support, there is a dedicated program designed to promote emotional well-being.
Residents will find convenience at their fingertips with nearby amenities such as cafes, parks, pharmacies, restaurants, transportation options including community-operated transportation for non-medical needs as well as transportation arrangement for doctor appointments.
With its comprehensive amenities and care services, Princeton Manor Healthcare Center provides a comfortable and engaging environment for seniors looking for assisted living in Oakland, CA.
Princeton Manor Healthcare Center is located at 2124 57Th Avenue, Oakland, CA 94621 in Alameda County, California
Princeton Manor Healthcare Center on seniors.fyi includes 4 photos including images showing bedroom, decor, piano, interior, dining, reception, and more.
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