Information last verified:
5111 Foothill Boulevard, Oakland, CA 94601
For more information about senior living options: (844) 490-3973
The place looked much better and had new owners. The new owners brought noticeable improvements to the place. The reviewer observed that the property appeared better when last visited.
They report that no one from the place ever contacts Dan’s family, even when they manage to reach out, which is difficult because the online phone numbers are disconnected. They note that the phones listed online are disconnected, making communication nearly impossible. They express concern about whether Dan received the clothes they mailed and if they fit. They describe the situation as gross.New Horizons (Home 2 For The Aged) in Oakland is best suited for families that are comfortable taking an active, ongoing role in oversight and advocacy. The facility shows promise for those who can tolerate a period of transition under new ownership and demand reliable communication as a condition of care. In practice, this community rewards families that treat the residence as a partner in care, not a distant service provider. If leverage and accountability are nonnegotiables, this setting can meet those expectations; if they are not, the gaps become more consequential.
For families weighing alternatives, the warning signs are clear: a facility that cannot maintain open, dependable contact channels and promptly address concerns is not a good fit for elders who require steady updates or who are vulnerable to lapses in attention. The reviews point to phone lines that are disconnected or answered only via voicemail, with little to no return calls. Mail and personal items become a point of anxiety when there is uncertainty about whether deliveries reach the resident. In short, if routine communication and prompt responsiveness are essential, consider other communities with a proven track record of consistent outreach and transparent family updates.
On the upside, observers note that there have been visible improvements after a change in ownership. The place looked better, and the newly established ownership appears willing to invest in updating the environment. That signals a genuine effort to lift the overall quality of life through better spaces, cleaner surroundings, and a more professional presentation. These enhancements matter: they contribute to resident comfort, safety, and dignity, and they can form the foundation for more reliable operations when paired with disciplined administrative practices and a clear line of accountability.
However, the core drawbacks shift the risk calculus. The most troubling element is the chronic difficulty in obtaining timely, direct, and meaningful communication from staff. Unreachable numbers, disconnected lines, voicemail boxes without timely return calls, and little transparency around care decisions or daily routines all undermine confidence that residents’ needs are being observed and promptly addressed. The concern about personal belongings, evidenced by reports of potential misdelivery or loss of clothing sent by family, adds a layer of financial and emotional risk that families cannot ignore. In short, the practical benefits of a refreshed environment are undermined when family members lack assurance that contact, care coordination, and item security are being managed competently.
When weighing pros against cons, the improvements in the physical setting do not fully offset the persistent communication and oversight gaps. A well-kept dining area or renovated common spaces matter, but not if families must constantly chase staff for updates, or if essential care decisions and adverse events are inadequately communicated. For long-term residential decisions, reliability in operations and open lines of communication are not optional add-ons; they are baseline requirements. New Horizons may deliver a more comforting ambiance, but without dependable, proactive engagement from leadership and front-line staff, the risk of unmet care needs remains a real possibility.
For families seriously considering this community, a disciplined due-diligence process is essential. Before committing, insist on direct access to the administrator or a designated care liaison, and request a written policy detailing how family communications will be handled, how care plans are updated, and how emergencies are escalated. Verify current contact information and set explicit expectations for response times. Schedule on-site visits at varied times to observe interactions between staff and residents, speak with other families, and gauge whether the environment feels supervised and responsive. Confirm safeguards for mail, personal items, and financial transactions, and ask for concrete examples of how new ownership has addressed past concerns. The verdict is pragmatic: New Horizons can be a viable home for an elder who can be actively engaged in governance, but for those needing consistent, reassuring contact and robust item-security practices, alternatives with stronger accountability are advisable.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Metropolitan Oakland International (4 miles away) San Francisco International (14 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.New Horizons is a welcoming and comfortable board and care home situated in the charming city of Oakland, CA. Our community provides a range of amenities and care services to ensure that our residents live their lives to the fullest.
Our fully furnished facility offers a spacious dining room where residents can enjoy delicious meals prepared by our dedicated staff. We understand the importance of maintaining a healthy and balanced diet, so we accommodate special dietary restrictions as required. Additionally, our housekeeping services ensure that our residents enjoy a clean and tidy living environment at all times.
At New Horizons, we value the importance of outdoor spaces for relaxation and recreation. Our garden provides a tranquil setting for residents to unwind or engage in outdoor activities. We also offer Wi-Fi/high-speed internet access throughout the premises to keep our residents connected with their loved ones.
We provide comprehensive care services tailored to meet individual needs. Our compassionate staff assists with activities of daily living such as bathing, dressing, and transfers to ensure that residents receive the support they require. We also coordinate with health care providers and offer medication management to maintain optimal health.
Residents at New Horizons benefit from nearby amenities including cafes, parks, pharmacies, restaurants, transportation options, places of worship, and hospitals. This accessibility ensures that our residents can easily meet their social outings, recreational needs, medical appointments, and other requirements.
To promote an active lifestyle, we organize scheduled daily activities for our residents. These activities are designed to cater to different interests and abilities while fostering social interaction among peers.
At New Horizons (Home 2 For The Aged), we strive to create an environment where seniors can thrive physically, mentally, and emotionally.
New Horizons (Home 2 For The Aged) is located at 5111 Foothill Boulevard, Oakland, CA 94601 in Alameda County, California
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