Oakland Healthcare and Wellness Center
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3030 Webster St, Oakland, CA 94609
For more information about senior living options: (844) 490-3973
The facility had a room with exercise and rehab equipment available for residents. The family members visited regularly and were proactive in providing care for their loved one. The management team was present to assure the family about insurance coverage during their stay. The family took an active role in ensuring their mother-in-law received some walking practice despite the challenges faced. The intention of the staff to provide care for the residents, as perceived by the family, was noted, even if the execution fell short.
The care provided at the facility was shoddy and potentially dangerous. Prescribed medications were not administered, while unprescribed tranquilizers were given. The attending doctor appeared incompetent and seemed to suffer from dementia. The staff lost many of the resident's clothing items despite them being clearly labeled. The resident frequently presented with unexplained bruises and lacked basic hygiene. There was a lack of monitoring regarding the resident's meals, often resulting in uneaten food. The staff was uncompassionate and rude, creating an unfriendly atmosphere for family members. Financial assurances given by management were misleading, leading to unexpected billing issues. Instead of recovery, the resident's condition worsened significantly during their stay.In today's healthcare landscape, finding quality rehabilitation facilities can be challenging, and for one family, their experience at a particular facility has been nothing short of a nightmare. When the author's mother-in-law required rehabilitation following surgery, they felt compelled to choose a facility that appeared shabby yet was the only option with available beds locally. This decision would haunt them as they navigated through what they describe as a facility riddled with neglect and inadequate care.
The level of medical care provided at the facility fell far below acceptable standards. Medications were inconsistently administered; prescribed treatments were overlooked while unprescribed tranquilizers seemed to be given freely. The attending doctor’s performance raised grave concerns—he appeared frail and incompetent, struggling to communicate effectively both with the family and during his interactions with patients. On one alarming occasion, he nearly collapsed into the arms of the author’s wife while seemingly unable to maintain his balance. For family members advocating for their loved one’s care, such experiences are maddening and distressing.
Beyond questionable medical oversight, the fundamental day-to-day care of residents left much to be desired. The family quickly realized that they needed to take charge of their mother-in-law's rehabilitation process themselves, as she was not receiving adequate support in her recovery efforts. Expected assistance with walking was nonexistent despite an exercise room supposedly equipped for rehabilitation activities; during multiple visits over two months, no staff member was observed using these facilities or providing necessary help. Alarmingly, there were instances when the mother-in-law was found in her wheelchair against her doctor's explicit orders.
Issues did not stop there; personal belongings went missing despite having names clearly labeled on items—leading them to wonder if any proper inventory processes existed within the facility. A month after admission, their mother-in-law no longer wore her own clothing but instead donned hospital gowns or other residents’ attire. Furthermore, signs of physical decline became unmistakable: unexplained bruises adorned her skin while she often arrived at meals unclean and without having had basic hygiene care performed by staff members.
Additionally troubling was the family's discovery that on various occasions when they visited post-dinner hours, meals remained untouched on trays due to apparent negligence from caregivers monitoring residents' eating habits. The food itself became a source of concern too; descriptions likened some dishes to “dog food,” evoking images of poor nutritional offerings unfit for any patient recovering from surgery. With each unsettling revelation about ongoing conditions in this rehabilitation center came further indications that it failed in its primary mission—to provide an environment conducive to healing.
Despite witnessing all these issues firsthand and out of sheer concern for the well-being of their loved one, maintaining cordial relationships with apathetic staff became necessary yet frustratingly difficult for family members who sought answers about their mother-in-law's treatment plan. Anna—a manager at the facility—had repeatedly assured them that financial coverage through insurance would remain intact throughout the stay but ultimately presented them with an unexpected bill upon discharge day which contradicted earlier claims made regarding coverage arrangements.
In conclusion, this family's harrowing experience underscores serious deficiencies present in certain rehabilitation facilities today and serves as a cautionary tale for others searching for appropriate places to seek recovery post-surgery or illness. Unfortunately relegated from what should have been restorative care back into deteriorating health due to inactivity attributed directly to mismanagement speaks volumes about systemic failures within long-term care settings—failure that could potentially endanger vulnerable individuals entrusted into these systems meant specifically for healing and support rather than abandonment or degradation.
98 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces. Guasts at mealtime"Guests at mealtime" offer seniors the opportunity for social interaction, companionship, and a sense of community during meals, which can help combat feelings of loneliness and isolation commonly experienced in senior living environments. It can also enhance their overall dining experience and improve their mental and emotional well-being.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Resident parkingResident parking is crucial for seniors in a senior living community as it provides convenience, accessibility, and safety for residents who may have limited mobility or rely on personal vehicles for transportation. Having designated parking spaces ensures that seniors can easily access their homes without having to walk long distances or navigate crowded parking lots, ultimately enhancing their overall quality of life and sense of independence.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Security gateSecurity gates provide an added layer of protection and peace of mind for seniors living in a community. They help prevent unauthorized entry, deter potential intruders, and create a sense of security for residents. This extra security measure can make seniors feel safe and secure in their living environment.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
SpaSpas are important for seniors because they provide relaxation, stress relief, and therapeutic benefits which can improve their overall well-being and quality of life. Additionally, spa treatments such as massages, hydrotherapy, and aromatherapy can help alleviate common age-related ailments such as arthritis, joint pain, and circulation issues. Seniors deserve to enjoy a pampering experience that promotes physical and emotional wellness.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed. Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Metropolitan Oakland International (7 miles away) San Francisco International (15 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.
CantoneseCantonese language and cultural services are important for seniors as they provide a sense of familiarity, comfort, and connection to their heritage, facilitating better communication with caregivers and creating a more inclusive and enriching experience in senior living communities. EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation. HindiHindi language services are important for seniors in senior living communities because they cater to their cultural and linguistic needs, helping them feel more comfortable and connected. This can enhance communication, socialization, and overall well-being for Hindi-speaking seniors. MandarinMandarin-speaking staff and resources are important for seniors in senior living communities because many elderly individuals may speak Mandarin as their primary language. Providing access to support and communication in Mandarin can help seniors feel more comfortable, engaged, and understood in their living environment. SpanishSpanish is an important language for seniors because it allows them to communicate effectively with caregivers, medical professionals, and others in their community who may speak Spanish as their primary language. It also provides opportunities for cultural enrichment and social connections. TagalogTagalog language services are important for seniors as they provide a sense of connection and comfort for those who speak the language. This can help them feel more at ease and engaged in their community, improving their overall well-being and quality of life.The Oakland Healthcare and Wellness Center in Oakland, CA is a vibrant and inclusive assisted living community that offers a comfortable and supportive environment for seniors. Our center boasts a range of amenities designed to enhance the quality of life for our residents.
At mealtime, guests are welcomed to join our residents in enjoying delicious and nutritious meals prepared by our skilled culinary team. We understand the importance of convenience, which is why we provide resident parking to ensure easy access to our facility.
The safety and security of our residents is a top priority, which is why we have implemented a security gate system. This helps to create a secure environment where residents can feel at ease.
To promote relaxation and rejuvenation, we offer a spa facility where residents can indulge in various wellness treatments and therapies. Whether it's a soothing massage or an invigorating facial, our spa is designed to cater to the individual needs of each resident.
We take pride in the diversity of languages spoken at our center. Our staff is fluent in English, Hindi, Mandarin, Spanish, and Tagalog, ensuring effective and clear communication with all residents.
Our location offers unparalleled convenience with numerous amenities nearby. Residents can enjoy visiting one of the four cafes within close proximity or explore any of the 18 nearby parks for some fresh air and outdoor activities. Additionally, there are plenty of pharmacies, physicians' offices, restaurants, transportation options, theaters, and hospitals in the vicinity, providing easy access to essential services.
At Oakland Healthcare and Wellness Center, we strive to provide a warm and welcoming environment where seniors can thrive physically, emotionally, and socially. With a range of amenities designed for comfort and convenience along with excellent accessibility to nearby establishments, our assisted living community truly offers an exceptional living experience for all residents.
This part of Oakland, California, offers a convenient and diverse range of amenities for seniors considering the area for living. With multiple pharmacies, hospitals, physicians' offices, and public transportation options nearby, residents have easy access to essential healthcare services. Additionally, the abundance of parks provides opportunities for outdoor recreation and relaxation. The neighborhood also features a variety of dining options ranging from casual eateries to upscale restaurants, as well as several cafes for socializing or enjoying a quiet cup of coffee. For entertainment, there is a movie theater within close proximity. Overall, this area presents a well-rounded and vibrant community with plenty to offer older adults looking for a comfortable and engaging place to call home.
Oakland Healthcare and Wellness Center is located at 3030 Webster St, Oakland, CA 94609 in Alameda County, California
Oakland Healthcare and Wellness Center on seniors.fyi includes 10 photos including images showing interior, decor, exercise equipment, lighting, outdoor, hallway, healthcare, mirrors, and more.
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Interior
Decor
Building
Lighting
Artwork
Outdoor
Paintings
