Oakland Healthcare and Wellness Center

Pros

• The facility had a room with exercise and rehab equipment available for residents.
• The family members visited regularly and were proactive in providing care for their loved one.
• The management team was present to assure the family about insurance coverage during their stay.
• The family took an active role in ensuring their mother-in-law received some walking practice despite the challenges faced.
• The intention of the staff to provide care for the residents, as perceived by the family, was noted, even if the execution fell short.

Cons

• The care provided at the facility was shoddy and potentially dangerous.
• Prescribed medications were not administered, while unprescribed tranquilizers were given.
• The attending doctor appeared incompetent and seemed to suffer from dementia.
• The staff lost many of the resident's clothing items despite them being clearly labeled.
• The resident frequently presented with unexplained bruises and lacked basic hygiene.
• There was a lack of monitoring regarding the resident's meals, often resulting in uneaten food.
• The staff was uncompassionate and rude, creating an unfriendly atmosphere for family members.
• Financial assurances given by management were misleading, leading to unexpected billing issues.
• Instead of recovery, the resident's condition worsened significantly during their stay.

Review

In today's healthcare landscape, finding quality rehabilitation facilities can be challenging, and for one family, their experience at a particular facility has been nothing short of a nightmare. When the author's mother-in-law required rehabilitation following surgery, they felt compelled to choose a facility that appeared shabby yet was the only option with available beds locally. This decision would haunt them as they navigated through what they describe as a facility riddled with neglect and inadequate care.

The level of medical care provided at the facility fell far below acceptable standards. Medications were inconsistently administered; prescribed treatments were overlooked while unprescribed tranquilizers seemed to be given freely. The attending doctor’s performance raised grave concerns—he appeared frail and incompetent, struggling to communicate effectively both with the family and during his interactions with patients. On one alarming occasion, he nearly collapsed into the arms of the author’s wife while seemingly unable to maintain his balance. For family members advocating for their loved one’s care, such experiences are maddening and distressing.

Beyond questionable medical oversight, the fundamental day-to-day care of residents left much to be desired. The family quickly realized that they needed to take charge of their mother-in-law's rehabilitation process themselves, as she was not receiving adequate support in her recovery efforts. Expected assistance with walking was nonexistent despite an exercise room supposedly equipped for rehabilitation activities; during multiple visits over two months, no staff member was observed using these facilities or providing necessary help. Alarmingly, there were instances when the mother-in-law was found in her wheelchair against her doctor's explicit orders.

Issues did not stop there; personal belongings went missing despite having names clearly labeled on items—leading them to wonder if any proper inventory processes existed within the facility. A month after admission, their mother-in-law no longer wore her own clothing but instead donned hospital gowns or other residents’ attire. Furthermore, signs of physical decline became unmistakable: unexplained bruises adorned her skin while she often arrived at meals unclean and without having had basic hygiene care performed by staff members.

Additionally troubling was the family's discovery that on various occasions when they visited post-dinner hours, meals remained untouched on trays due to apparent negligence from caregivers monitoring residents' eating habits. The food itself became a source of concern too; descriptions likened some dishes to “dog food,” evoking images of poor nutritional offerings unfit for any patient recovering from surgery. With each unsettling revelation about ongoing conditions in this rehabilitation center came further indications that it failed in its primary mission—to provide an environment conducive to healing.

Despite witnessing all these issues firsthand and out of sheer concern for the well-being of their loved one, maintaining cordial relationships with apathetic staff became necessary yet frustratingly difficult for family members who sought answers about their mother-in-law's treatment plan. Anna—a manager at the facility—had repeatedly assured them that financial coverage through insurance would remain intact throughout the stay but ultimately presented them with an unexpected bill upon discharge day which contradicted earlier claims made regarding coverage arrangements.

In conclusion, this family's harrowing experience underscores serious deficiencies present in certain rehabilitation facilities today and serves as a cautionary tale for others searching for appropriate places to seek recovery post-surgery or illness. Unfortunately relegated from what should have been restorative care back into deteriorating health due to inactivity attributed directly to mismanagement speaks volumes about systemic failures within long-term care settings—failure that could potentially endanger vulnerable individuals entrusted into these systems meant specifically for healing and support rather than abandonment or degradation.

This part of Oakland, California, offers a convenient and diverse range of amenities for seniors considering the area for living. With multiple pharmacies, hospitals, physicians' offices, and public transportation options nearby, residents have easy access to essential healthcare services. Additionally, the abundance of parks provides opportunities for outdoor recreation and relaxation. The neighborhood also features a variety of dining options ranging from casual eateries to upscale restaurants, as well as several cafes for socializing or enjoying a quiet cup of coffee. For entertainment, there is a movie theater within close proximity. Overall, this area presents a well-rounded and vibrant community with plenty to offer older adults looking for a comfortable and engaging place to call home.

Pharmacies

• CVS Pharmacy (0.1 miles)
• Kaiser Permanente Pharmacy - Main Building (0.4 miles)
• Blüm Oakland (0.6 miles)
• CVS Pharmacy (0.7 miles)
• Walgreens (1.2 miles)
• Walgreens (1.2 miles)
• CVS Pharmacy (1.4 miles)

Hospitals

• Sutter Alta Bates Summit Medical Center: Summit Camps (0.1 miles)
• Kaiser Permanente Oakland Medical Center (0.5 miles)
• Kaiser OB-GYN (0.5 miles)
• Highland Hospital (2.2 miles)

Physicians

• Kaiser Permanente Medical Center - Mosswood Building (0.3 miles)
• One Medical (1 miles)
• Sutter Urgent Care: Sutter East Bay Medical Foundation (3.1 miles)
• Berkeley Pediatrics (4 miles)
• Kiwi Pediatrics Medical Group (4.8 miles)
• Sutter East Bay Medical Center (5.8 miles)
• Urology: Sutter East Bay Medical Foundation (6 miles)

Parks

• Mosswood Park & Recreation Center (0.3 miles)
• Snow Park (0.9 miles)
• Morcom Rose Garden (0.9 miles)
• Alco Park (1.3 miles)
• Temescal Creek Park (1.4 miles)
• Grove Park (2.6 miles)
• Temescal Regional Park (2.6 miles)

Restaurants

• Dona Tomas (0.5 miles)
• Drake's Dealership (0.5 miles)
• Cato's Ale House (0.6 miles)
• Fentons Creamery (0.9 miles)
• McDonald's (1 miles)
• Bakesale Betty (1.2 miles)
• Seawolf (1.7 miles)

Transportation

• MacArthur BART Station (0.7 miles)
• Lake Merritt BART Station (1.5 miles)
• West Oakland BART Station (2 miles)
• Emeryville Amtrak (2.1 miles)
• 20/21 Bus Stop (3 miles)
• Fruitvale BART Station (3.7 miles)
• El Cerrito Plaza BART Station (6 miles)

Cafes

• Blue Bottle Coffee (0.9 miles)
• Bicycle Coffee (1.8 miles)
• Highwire Coffee Roasters (1.8 miles)
• Caffe Strada (3.5 miles)
• Hal's Office (5.2 miles)

Theaters

• AMC Bay Street 16 (1.8 miles)

Places of Worship

• Bay Area Chinese Bible Church (6.5 miles)
• Unitarian Universalist Church of Berkeley (6.9 miles)