Medical Hill Healthcare Center

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Medical Hill Healthcare Center

475 29Th Street, Oakland, CA 94609

For more information about senior living options: (844) 490-3973

4.3 from 57 reviews
5 stars
47
4 stars
0
3 stars
0
2 stars
1
1 stars
9

Skilled Nursing Facility

Medical Hill Healthcare Center Costs & Pricing

Medical Hill Healthcare Center offers remarkably competitive pricing for its services compared to both Alameda County and the broader California market. For instance, a studio unit is priced at $2,330 per month, significantly lower than the county average of $4,532 and the state average of $4,145. Similarly, their one-bedroom units are available for $2,920, which is more affordable than both Alameda County's average of $4,644 and California's statewide figure of $4,340. The two-bedroom option at Medical Hill is priced at $3,595 - again a more economical choice compared to Alameda County's average of $5,099 and California's average of $5,270. These figures highlight Medical Hill Healthcare Center's commitment to providing accessible healthcare living options while ensuring quality care in an increasingly high-cost environment.

Floor plansMedical Hill Healthcare CenterAlameda CountyCalifornia
Studio$2,330$4,532$4,145
1 Bedroom$2,920$4,644$4,340
2 Bedrooms$3,595$5,099$5,270

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    Overall Review of Medical Hill Healthcare Center

    Pros

    • pro The staff are helpful, the nurses are great, and the environment is nice; they would recommend it for therapy.
    • pro The facility is amazing and the staff are great.
    • pro The workers and staff are very helpful.
    • pro The facility is very clean and organized.
    • pro The building is well organized, clean, and the staff are friendly, making it a trustworthy place for rehab.
    • pro As a student, the staff are friendly and provide many opportunities to learn, and the facility is clean.
    • pro The staff are wonderful and the facility is beautiful.
    • pro Therapy has helped patients regain independence, with speech, physical, and occupational therapy.
    • pro Renovations and new beds show that the facility cares about residents; the staff are kind and helpful.

    Cons

    • pro A reviewer described the facility as a zoo, with three people in a room that should have one.
    • pro A patient was allegedly placed in a room with someone with C. diff after lab results suggested otherwise, exposing an immunocompromised person to a pathogen.
    • pro One reviewer warned to avoid Medical Hill Healthcare Center at all costs to protect a loved one's survival.
    • pro Nurses and staff were accused of not taking proper care of patients and of unsanitary conditions.
    • pro The facility was described as dirty and lacking basic supplies like bedpans and clothes.
    • pro Families reported being unable to reach staff by phone and receiving little to no updates about their relatives.
    • pro It was claimed prorating was not possible because the facility paid a referral fee to Medical Hill.
    • pro A reviewer alleged residents were overmedicated to the point of becoming a "zombie," leaving them unable to communicate.

    Review

    The collection of reviews paints a picture of a facility that divides opinion in sharp, sometimes jarring ways. On one hand, many families and students describe Medical Hill Healthcare Center as a place with strong, compassionate staff, effective therapies, and a generally pleasant environment. They point to dedicated nurses, friendly front-line workers, and therapists who make meaningful progress with residents. Several reviewers specifically highlighted the positive impact of physical and occupational therapy, noting improvements in activities of daily living, feeding, walking, and overall functioning after events like strokes. A number of comments also mention renovations, cleanliness, and a welcoming atmosphere, with phrases like "beautiful facility," "brand new beds," and "well organized."

    Yet the same facility is also the site of alarming complaints about safety, communication, and management. A recurring thread centers on licensing and integrity of referrals. Some reviewers express deep concern that the facility to which loved ones were referred was not properly licensed, or that the facility was misrepresented as compliant when it was not. There are even accusations - though clearly secondhand in some cases - about referrals being driven by financial arrangements rather than patient well-being, which led to painful consequences for residents. In one particularly strong account, a family describes a situation in which their relative was placed in a setting they felt was unsafe and inadequately supervised, culminating in serious medical and infection-control concerns.

    Communication and accessibility emerge as another major pain point. Numerous reviewers report difficulty reaching staff, inconsistent updates about loved ones' health, and being hung up on or told to call other numbers without getting meaningful information. This frustration is amplified by a sense that, during times when families are most invested and anxious, the facility's phone lines and front-desk responsiveness do not meet expectations. Several accounts recount delays in basic contact, a lack of transparency about care plans, and difficulty obtaining timely information, which compounds the emotional strain many families already feel when a loved one is in rehabilitation or long-term care.

    Safety and infection control concerns appear in some of the strongest negative statements. One reviewer recounts a hospital admission after being exposed to a roommate with a contagious infection, claiming that lab results were misrepresented to justify placement and that the patient's immunocompromised status was put at risk. Other comments allege lapses in COVID-related protocols, such as gloves not being used consistently and questions about elevator use and shared spaces. Additional critiques describe unsanitary conditions and inadequate access to essential items like bedpans and clothing, which contribute to a broader sense that patient care can be inconsistent and sometimes neglectful.

    There are also voices from students and professionals who offer a more balanced view, acknowledging positives while still urging caution. Several LVN students and clinical participants mention a clean, organized environment, helpful colleagues, and meaningful learning opportunities. These remarks underscore that the facility can be an effective learning site and a place where staff do, in fact, perform at high standards. At the same time, those same observers occasionally note that hospital-style resources and staff dynamics may vary by shift, department, or individual team, leading to uneven experiences for residents and their families.

    A few reviews highlight improvements and praise the ongoing efforts of the administration and staff. Praise for administrators who engage with patients' families, the dedication of nurses who provide attentive care, and the general responsiveness of certain teams is a common thread in the more favorable narratives. Reviewers commonly describe a clean, well-maintained building, evidence of renovations, and a sense that the facility is trying to invest in better equipment and better rooms for residents. In these cases, families express a strong willingness to recommend the facility to others or to consider it again for loved ones in the future.

    Taken together, the sentiments suggest a highly mixed experience dependent on individual circumstances, staff availability, and perhaps even the day-to-day realities of a busy rehabilitation environment. Some residents and families report life-changing progress and compassionate care that help families feel hopeful about recovery and daily living. Others report serious concerns about licensing transparency, miscommunication, infection-control lapses, and general safety. The resulting impression is that Medical Hill Healthcare Center can be an excellent choice for some patients and a troubling one for others, depending on who is on duty, which department is involved, and how effectively questions and concerns are handled.

    For anyone considering Medical Hill, the reviews suggest a few practical steps to help navigate the process. Verify licensing and accreditation independently, and ask direct questions about referrals and where a loved one will be placed. Prepare a list of needs and a plan for regular updates, and request to speak with multiple members of the care team, not just one point of contact. If possible, visit in person, observe the environment, and assess cleanliness and safety practices firsthand. Finally, be mindful of timing and communication expectations - if you have limited ability to visit, establish clear, reliable channels for updates so that you can stay informed about your loved one's health and daily care.

    Features

    Housing

    • 124 resident community capacity 124 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Metropolitan Oakland International (7 miles away) Metropolitan Oakland International (7 miles away)
    • San Francisco International (15 miles away) San Francisco International (15 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Medical Hill Healthcare Center is a premier assisted living community located in Oakland, CA. Our center offers a wide range of amenities and care services to ensure the comfort and well-being of our residents.

    In terms of amenities, our community provides numerous options for entertainment and relaxation. Residents can enjoy visiting our beauty salon to pamper themselves or unwind with their favorite shows on cable or satellite TV in the privacy of their rooms. For socialization and recreation, we offer a gaming room where residents can engage in friendly competitions. Our fully furnished accommodations create a cozy and welcoming environment, while private bathrooms provide convenience and privacy. The outdoor space and garden allow residents to enjoy fresh air and nature.

    Our dining experience is akin to that of a fine restaurant, with restaurant-style meals served in our elegant dining room. We cater to special dietary restrictions such as diabetes diets, ensuring that each resident's unique needs are met. Meal preparation and service are provided by our staff, relieving residents from any cooking obligations.

    At Medical Hill Healthcare Center, we prioritize the health and well-being of our residents. Our care services include 24-hour call systems and supervision to ensure that assistance is readily available whenever needed. Trained staff members assist with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive proper doses at scheduled times.

    We understand the importance of mental wellness, which is why we have developed programs specifically designed to promote it among our residents. Additionally, transportation arrangements are made for both medical appointments and non-medical purposes to accommodate various needs. We also provide move-in coordination services for a smooth transition into our community.

    Community engagement is fostered through various activities organized by both staff members and residents themselves. Fitness programs keep residents physically active, while planned day trips provide opportunities for exploration outside the community. Concierge services are available to assist with any additional needs or requests.

    Furthermore, Medical Hill Healthcare Center benefits from its convenient location, with several amenities and facilities nearby. This includes cafes, parks, pharmacies, physicians, restaurants, transportation options, theaters, and hospitals. Residents have easy access to these resources for their convenience.

    In summary, Medical Hill Healthcare Center offers a comprehensive range of amenities and care services in a comfortable and nurturing environment. We are dedicated to meeting the unique needs of each resident while fostering a vibrant and engaging community atmosphere.

    Nearby Places of Interest

    This part of Oakland, California, offers a convenient and diverse array of amenities for seniors looking to settle in the area. With multiple pharmacies, hospitals, and physicians nearby, residents have easy access to healthcare services. Additionally, there are plenty of dining options ranging from casual fast food to upscale restaurants. The proximity to parks provides opportunities for outdoor recreation and relaxation. Public transportation options like BART stations make it easy to get around the city without needing a car. Local cafes offer cozy spots to socialize or relax with a cup of coffee. Nearby theaters provide entertainment options for those interested in movies. Overall, this area of Oakland offers a well-rounded and accessible environment for seniors looking to enjoy all the city has to offer while feeling supported in their healthcare needs.

    Pharmacies

    • CVS Pharmacy (0.3 miles)
    • Blüm Oakland (0.4 miles)
    • Kaiser Permanente Pharmacy - Main Building (0.6 miles)
    • Walgreens (1 miles)
    • CVS Pharmacy (1 miles)
    • Walgreens (1.3 miles)
    • CVS Pharmacy (1.4 miles)

    Hospitals

    • Sutter Alta Bates Summit Medical Center: Summit Camps (0.3 miles)
    • Kaiser Permanente Oakland Medical Center (0.7 miles)
    • Kaiser OB-GYN (0.7 miles)
    • Highland Hospital (2.3 miles)

    Restaurants

    • Drake's Dealership (0.3 miles)
    • Dona Tomas (0.7 miles)
    • Cato's Ale House (0.8 miles)
    • McDonald's (1.1 miles)
    • Fentons Creamery (1.2 miles)
    • Bakesale Betty (1.4 miles)
    • Seawolf (1.5 miles)

    Physicians

    • Kaiser Permanente Medical Center - Mosswood Building (0.5 miles)
    • One Medical (1.2 miles)
    • Sutter Urgent Care: Sutter East Bay Medical Foundation (3.2 miles)
    • Berkeley Pediatrics (4.1 miles)
    • Kiwi Pediatrics Medical Group (4.8 miles)
    • Sutter East Bay Medical Center (5.9 miles)
    • Urology: Sutter East Bay Medical Foundation (6.2 miles)

    Parks

    • Mosswood Park & Recreation Center (0.5 miles)
    • Snow Park (0.7 miles)
    • Morcom Rose Garden (1.1 miles)
    • Alco Park (1.2 miles)
    • Temescal Creek Park (1.5 miles)
    • Grove Park (2.7 miles)
    • Temescal Regional Park (2.8 miles)

    Transportation

    • MacArthur BART Station (0.8 miles)
    • Lake Merritt BART Station (1.4 miles)
    • West Oakland BART Station (1.8 miles)
    • Emeryville Amtrak (2 miles)
    • 20/21 Bus Stop (3.1 miles)
    • Fruitvale BART Station (3.7 miles)
    • El Cerrito Plaza BART Station (6.1 miles)

    Cafes

    • Blue Bottle Coffee (1.2 miles)
    • Bicycle Coffee (1.6 miles)
    • Highwire Coffee Roasters (2 miles)
    • Caffe Strada (3.6 miles)
    • Hal's Office (5.3 miles)

    Theaters

    • AMC Bay Street 16 (1.8 miles)

    Places of Worship

    • Bay Area Chinese Bible Church (6.4 miles)

    Frequently Asked Questions

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