Flagship Healthcare Center in Newport Beach, CA

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Flagship Healthcare Center in Newport Beach, CA

466 Flagship Road, Newport Beach, CA 92663

For more information about senior living options: (844) 490-3973

3.5 from 84 reviews
5 stars
46
4 stars
6
3 stars
1
2 stars
4
1 stars
27

Skilled Nursing Facility

Overall Review of Flagship Healthcare Center

Pros

  • pro The staff at Pelican Ridge are kind, respectful, and genuinely caring, focused on helping residents recover and stay independent.
  • pro The facility is clean and well-maintained, creating a welcoming, warm environment.
  • pro The activities department is fantastic, encouraging participation and bringing smiles to residents.
  • pro Elizabeth, the hair stylist, is exceptional and very kind, providing outstanding service.
  • pro The nurses, CNAs, and therapists are dedicated, compassionate, and go above and beyond to deliver personalized care with dignity.
  • pro Social services and management are responsive and communicative, consistently going the extra mile for families.
  • pro Pelican Ridge is highly recommended by families for reliable care and a caring, professional staff.
  • pro The therapy teams are knowledgeable, competent, and motivating, helping residents achieve meaningful progress.

Cons

  • pro The facility is horrible; do not send your loved ones here.
  • pro The nurses have no idea what's going on and spend time gossiping instead of caring for residents.
  • pro The building is uncomfortably hot, apparently with no working air conditioning.
  • pro There is rarely a doctor on site, especially on weekends, leaving patients without timely medical care.
  • pro The staff are neglectful and abusive, and residents can leave in worse condition.
  • pro The front desk and phone system are useless, with calls unanswered and messages ignored.
  • pro Diapers go unchanged for hours, leaving patients soaking wet and uncomfortable.
  • pro Discharge planning is chaotic and information is inconsistent.
  • pro Belongings can be lost or mishandled, with little accountability.

Review

Flagship Newport Beach is best suited for families pursuing a focused, outcomes-driven short-term rehabilitation track where the therapy program and daily engagement truly drive progress. The campus earns its keep through a robust PT/OT offering, credible wound care when needed, and an emphasis on independence as a measurable goal. Reviewers consistently highlight an attentive nursing and activities staff, a clean, welcoming environment, and a social-services team that helps families navigate the process. For residents who respond well to structured routines, goal-oriented therapy, and a setting that emphasizes dignity and personal growth, this campus can deliver meaningful gains in mobility and daily living skills within a manageable, time-limited stay.

However, this facility is not a universal fit. If continuous physician oversight, round-the-clock medical responsiveness, or consistently seamless care coordination are non-negotiable, alternatives should be explored. Several accounts raise concerns about gaps in medical coverage, with instances where doctors were not on site during weekends or care plans took too long to update. For families facing complex medical needs or seeking predictability in care delivery, a facility with steadier clinical leadership and clearer discharge processes may be a safer choice. Long-term residents or those prioritizing constant medical presence may find this campus insufficient for their ongoing needs.

On the plus side, the therapy-centric model stands out. Families describe rapid gains in mobility and functional independence under skilled PT/OT teams, complemented by attentive nurses and aides who reinforce progress with daily encouragement. The activities program and social work support contribute to a holistic experience, helping residents stay engaged and connected even during rehab. Cleanliness, organized operations, and a welcoming atmosphere reinforce confidence that residents are treated with respect. For individuals prioritizing tangible rehabilitation outcomes and a constructive day-to-day environment, these strengths translate into real, observable benefits.

Nonetheless, a pattern of caution appears in the less favorable reviews. Reports of delayed assessments, uneven doctor presence, and inconsistent call-bell responsiveness suggest vulnerabilities in medical oversight. Staffing pressures and communication hiccups can lead to care-plan gaps, discharge confusion, and frustration for families trying to stay aligned with the care team. Some narratives describe neglectful or hostile interactions, while others note logistical challenges around meals, pharmacy coordination, and obtaining timely information. Potential residents should probe for current staffing ratios, the facility's medical leadership structure, and a transparent plan for urgent medical needs before committing.

The practical value of the positive aspects depends on the reliability of medical oversight. For rehab-focused residents, the strong therapy results and engaged staff offer a compelling upside - the kind of progress that can meaningfully shorten a recovery timeline and restore independence. Families that are ready to partner closely with clinical teams, monitor daily progress, and stay proactive about care transitions will likely view Flagship Newport Beach as a strong fit. By contrast, for those who require consistent, visible medical leadership and fewer moments of uncertainty, the therapy shine may not fully offset the potential gaps in medical management and communication.

In making a decision, approach this campus with a clear checklist. Ask for the exact physician coverage schedule, including weekend availability, and request a written care plan with milestones and a defined responsiveness timeframe. Observe evening and weekend operations to gauge call-light reliability and nurse engagement, and interview multiple staff members across shifts to understand consistency. Review recent state survey results and speak to several families about their experiences across different times of day. For rehab-oriented families who can actively monitor care and value high-quality therapy, Flagship Newport Beach can yield strong outcomes; for those whose priority is unwavering medical oversight and predictability, it may be wise to consider alternatives that promise steadier clinical leadership.

Features

Housing

  • 167 resident community capacity 167 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • John Wayne Orange Co (5 miles away) John Wayne Orange Co (5 miles away)
  • Long Beach (Daugherty) (18 miles away) Long Beach (Daugherty) (18 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Located in the beautiful coastal city of Newport Beach, California, Flagship Healthcare Center is a premier assisted living community offering an array of amenities and personalized care services.

Our residents enjoy a comfortable and elegant environment with fully furnished accommodations that include private bathrooms and cable or satellite TV. They can also take advantage of our numerous common areas, such as a beauty salon for pampering, a computer center for staying connected, and a gaming room for entertainment.

At Flagship Healthcare Center, we prioritize our residents' well-being by providing various wellness services. Our fitness room and outdoor space allow individuals to stay active, while our wellness center focuses on mental health. We also offer housekeeping services to ensure a clean and organized living environment.

Residents at Flagship Healthcare Center are treated to restaurant-style dining experiences where they can expect delicious meals prepared by our skilled culinary team. We accommodate special dietary restrictions to cater to each individual's needs.

To enhance the social aspect of community living, we provide an array of engaging activities. From planned day trips to resident-run activities and scheduled daily events, there is always something fun happening at Flagship Healthcare Center. Additionally, our concierge services make it easy for residents to access nearby cafes, restaurants, parks, pharmacies, physicians' offices, and hospitals.

Care is paramount at Flagship Healthcare Center. Our compassionate staff is available 24/7 through our call system and provides assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is ensured to promote residents' overall well-being.

Whether it's the beautiful surroundings of Newport Beach or the exceptional services we provide, Flagship Healthcare Center offers a vibrant and supportive community where seniors can thrive in their golden years.

Nearby Places of Interest

This part of Newport Beach, California, offers a range of amenities and services that may be appealing for senior living. With several reputable physicians and hospitals in close proximity, residents can easily access healthcare when needed. Additionally, there are plenty of cafes, pharmacies, and restaurants nearby for convenience. The area also features various parks for leisurely walks or outdoor activities. For those who enjoy cultural outings, there are theaters within a reasonable driving distance. Furthermore, transportation options such as John Wayne Airport provide ease of travel for seniors looking to visit family or explore new destinations. Overall, this neighborhood provides a balanced mix of healthcare facilities, entertainment options, and natural surroundings that cater to the needs and preferences of seniors.

Physicians

  • Newport Heart North (0.1 miles)
  • Newport Orthopedic Institute (3.3 miles)
  • Hoag Tustin Legacy (8.8 miles)
  • Hoag Medical Group (8.8 miles)
  • Kaiser Permanente Orthopedics (9.1 miles)
  • Coastal Kids (9.1 miles)
  • Kaiser Permenente Tustin Medical Offices (9.8 miles)

Hospitals

  • Hoag Hospital Newport Beach (0.2 miles)
  • Kaiser Permanente Hospital (9.1 miles)

Cafes

  • Honor Coffee Roasters (0.7 miles)
  • Blue Bottle Coffee (0.7 miles)
  • MoonGoat Coffee Roasters (1.3 miles)
  • Northside Cafe (2.2 miles)
  • Rose Bakery Cafe (4.1 miles)
  • Nespresso Boutique at Bloomingdale's (4.8 miles)
  • Starbucks (4.9 miles)

Pharmacies

  • Rite Aid (0.7 miles)
  • Walgreens (0.7 miles)
  • CVS Pharmacy (1.1 miles)
  • CVS Pharmacy (1.2 miles)
  • Rite Aid (2.2 miles)
  • CVS Pharmacy (3.1 miles)
  • CVS Pharmacy (3.1 miles)

Parks

  • Seeley Park (2.1 miles)
  • Huntington State Beach (2.7 miles)
  • Huntington Central Park (2.8 miles)
  • Corona Del Mar State Beach (3.8 miles)
  • Bonita Canyon Park (4.3 miles)
  • William R. Mason Regional Park (5.8 miles)
  • Mile Square Regional Park (6.3 miles)

Restaurants

  • Cafe R & D (3.2 miles)
  • Red O (3.2 miles)
  • Dick Church's Restaurant (3.2 miles)
  • Raising Cane's Chicken Fingers (4 miles)
  • In-N-Out Burger (4.2 miles)
  • The Capital Grille (4.9 miles)
  • Boudin SF (5 miles)

Transportation

  • John Wayne Airport (SNA) (5.2 miles)
  • Terminal A (5.3 miles)

Theaters

  • Amc Tustin 14 At The District (7.4 miles)
  • Century Huntington Beach And Xd (8.2 miles)

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