Crystal Cove Care Center
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1445 Superior Avenue, Newport Beach, CA 92663
For more information about senior living options: (844) 490-3973
The staff at Crystal Cove Care Center provides excellent and compassionate care, making residents feel well cared for and supported. The facility is clean and well-maintained, with a pleasant environment for both residents and visitors. Physical therapy services are highly regarded, contributing positively to the patients' recovery process. Family members appreciate the attentive communication from staff regarding their loved ones' health concerns. Residents enjoy the outdoor courtyard space, which allows them to relax in a pleasant setting. The common areas are well-furnished and organized, promoting a comfortable atmosphere for social interactions and activities. Visitors have observed that residents appear to be in good spirits, reflecting a positive living environment at the facility.
The facility neglected to administer essential medications, leading to a significant decline in the patient's health. Staff members were reported to be unresponsive and indifferent to patients' needs, with one nurse giving up on feeding a patient who couldn't eat. There were complaints about lost personal belongings of residents, adding to the family's distress. The facility was described as unorganized and poorly managed, negatively impacting the mental health of residents. Patients were observed rolling around alone in wheelchairs, calling out for family members while staff did nothing to assist them. There were issues with medication management that resulted in patients either being in severe pain or overly sedated. Attempts to communicate concerns about care with staff and management were met with no changes or improvements.Crystal Cove Care Center has garnered a range of reviews that reflect vastly different experiences from patients and their families. On one hand, there are numerous accounts praising the facility for its cleanliness, compassionate care, and attentive staff. Many reviewers highlight the positive aspects of the physical therapy provided at Crystal Cove, noting that residents are encouraged to engage in regular physical activity. One review illustrates a positive experience where a patient was given adequate physical therapy and noted the staff’s friendliness and helpfulness as standout features of her stay.
The overall appearance of Crystal Cove is frequently described as well-maintained, with rooms situated around a pleasant courtyard. This space allows for fresh air and outdoor enjoyment for able patients. The presence of common areas dedicated to recreational activities further adds to the welcoming environment portrayed in several reviews. A visitor who observed Christmas Caroling activities noted how engaged the staff were with both residents and family members, providing assistance when needed and maintaining a sense of community within the facility.
Yet, amidst these glowing reviews, there are stark contrasts provided by others who had significantly negative experiences at Crystal Cove Care Center. One particularly scathing review detailed an alarming case where a patient who had suffered a stroke was allegedly neglected regarding his vital medication administration. The reviewer lamented dramatic deterioration in their father’s health due to this oversight, raising serious concerns about the competency of staff management in critical situations. This account serves as a reminder that despite some residents experiencing good care, others have faced grave challenges attributed to alleged incompetence within custodial practices at the facility.
Moreover, another critique echoed sentiments of disorganization within Crystal Cove as it raised issues related to patient care not being conducted properly or consistently monitored. A reviewer recounted their mother’s troubling experience after knee surgery when discrepancies in medication resulted in her enduring considerable pain or excessive sedation; neither outcome was deemed acceptable or conducive for recovery by family members attempting to intervene on behalf of their loved one.
While some caregivers at Crystal Cove received commendations for their dedication and kindness—like Ulyses and George—a contrasting narrative points towards systemic problems that might be impacting employee retention rates. Although certain staff members were praised for providing compassionate end-of-life care during a difficult time for one family dealing with Alzheimer’s disease, other remarks indicate an underlying issue with staff stability—implying that turnover could lead to inconsistent quality over time.
Parking challenges also emerged as another point of concern mentioned in multiple reviews reflecting on logistics beyond just resident care itself; families visiting loved ones face difficulties accessing the facility without undue stress due to parking constraints exacerbating an already emotional process. These multiple dimensions ultimately paint a complex picture: while some individuals found solace knowing their loved ones were being treated with respect and compassion at Crystal Cove Care Center, others experienced crippling anxiety stemming from perceptions of negligence leading them to question whether this institution truly fulfills its obligations toward those entrusted into its care.
In conclusion, it is clear that Crystal Cove Care Center presents both commendable strengths and glaring weaknesses in its service delivery model—as depicted through these testimonials which echo sentiments ranging from gratitude towards nurturing professionals willing to lend support during tough times versus heartbreaking frustrations rooted in neglectful management structures failing residents when they need diligent attention most desperately. Each family must weigh these factors carefully if considering this facility for themselves or their loved ones going forward based on past experiences shared among reviewers here today.
96 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
John Wayne Orange Co (5 miles away) Long Beach (Daugherty) (18 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Crystal Cove Care Center in Newport Beach, CA is a comprehensive assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
For the convenience of its residents, Crystal Cove provides a beauty salon where they can get their hair styled or enjoy other salon services. Residents can also enjoy watching their favorite shows on cable or satellite TV in the privacy of their own rooms.
Transportation needs are fully covered, with both community operated transportation and transportation arrangement services available. Whether it's for non-medical purposes or to attend doctors' appointments, residents can count on reliable transportation arrangements being made for them.
The community features various common areas such as a computer center, dining room, gaming room, and fitness room where residents can engage in social activities and enjoy entertainment options. The small library provides a peaceful space for reading and relaxation.
Residents benefit from move-in coordination services which help make the transition into the assisted living community as smooth as possible. They also receive housekeeping services to maintain cleanliness and organization within their living spaces.
A wellness center is available on-site to promote physical health and mental well-being. Residents have access to Wi-Fi/high-speed internet throughout the facility.
In terms of care services, Crystal Cove has 24-hour call system and supervision to ensure round-the-clock assistance whenever needed. Trained staff members are available to provide activities of daily living assistance such as bathing, dressing, and transfers. Medication management is also provided to ensure residents take their prescribed medications properly.
Dietary needs are taken into consideration with special dietary restrictions catered for, including diabetes diets. Meal preparation and service are offered so that residents can enjoy delicious meals without having to worry about cooking themselves.
To keep residents engaged and entertained, there are concierge services available along with fitness programs and scheduled daily activities. Planned day trips provide opportunities for exploration outside of the community's premises while resident-run activities encourage social interaction and camaraderie.
Located in Newport Beach, the community is surrounded by amenities and facilities that are easily accessible. There are numerous cafes, parks, pharmacies, restaurants, and hospitals in close proximity to cater to residents' various needs.
The Crystal Cove Care Center offers a comprehensive range of amenities and care services in a comfortable and supportive environment, ensuring that residents have everything they need for a fulfilling and enjoyable assisted living experience.
Crystal Cove Care Center is located at 1445 Superior Avenue, Newport Beach, CA 92663 in Orange County, California
Crystal Cove Care Center on seniors.fyi includes 24 photos including images showing interior, healthcare, lighting, windows, dining, landscaping, reception, patio, and more.
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Interior
Building
Bedroom
Windows
Dining
Landscaping
Lighting
Garden
Outdoor
Patio
Seating
Exercise Equipment
Office
Healthcare
