Shasta Manor

Pros

• The environment is conducive to good health, calmness of mind, and beauty.
• The staff is incredibly kind and helpful.
• Eskaton Washington Manor is a very well-run senior housing complex.
• The apartments are well-maintained and the grounds are beautifully landscaped.
• The staff are courteous and helpful, and the tenants are very friendly.
• There are many opportunities to engage in pleasant activities and make friends, with no pressure to be more involved than one finds comfortable.
• The grounds are beautiful, with spectacular views of Mount Shasta and the surrounding countryside.
• The community garden is a blessing to residents.

Cons

• A resident states they have been harassed every step of the way over five years.
• A reviewer claims residents are spied on by security cameras.
• A reviewer describes a staff member who was rude, hung up on them when they asked for an application, and showed disregard for their disability.

Review

Eskaton Washington Manor emerges in these reflections as a senior living community that many residents hold dear for its beauty, its sense of calm, and the steady care of its staff. Several voices paint a picture of a place where the surroundings alone can do much to promote well-being: well-tended grounds, striking views of Mount Shasta and the surrounding countryside, and a campus that feels orderly and inviting. The environment is described as conducive to good health and a calm mind, with beauty woven into the everyday experience. The apartments are said to be well maintained, and the general atmosphere is one of quiet dignity and comfort that makes life as a senior citizen feel more manageable and enjoyable.

Within that framework, the staff and the communal features stand out in a positive light. Reviewers repeatedly highlight how the people who work there are courteous, supportive, and responsive to residents' needs. There is a strong sense that the staff go beyond the bare minimum, helping with daily necessities and ensuring that residents' activities and routines run smoothly. The community is described as a place where neighbors are friendly and where it's easy to connect with others, whether through planned activities or casual conversations. In particular, residents note how the grounds, the landscaping, and the safety measures are well cared for - mowing the grass, removing snow, and applying ice melt for safety - creating a dependable backdrop for daily life. The community room - complete with a pool table, television, and a full kitchen - offers a central hub for socializing, games, meetings, and shared meals. It's also mentioned that there are church services and other organized gatherings, which help foster a sense of belonging without pressuring anyone to participate.

Several residents emphasize a strong sense of independence, which remains a central theme of the experience at Eskaton Washington Manor. One long-tenured resident describes living there for five years and feeling that the staff and the community support her autonomy rather than undermine it. For many families, the appeal lies in the balance of independence and the option to access help when needed, a balance that is echoed in comments about having a garden plot, the possibility of keeping a pet, and the sense that one can remain engaged with life on one's own terms. The larger narrative of independence is complemented by practical considerations - safety, reliable snow and yard maintenance, and responsive assistance when it's required. Even as people celebrate their freedom to live as they wish, they acknowledge that the community offers a level of security and support that can be reassuring for both residents and their families.

Not every note is unambiguously positive, though. One reviewer who has lived there for five years recounted a sense of being harassed "every step of the way," and described the security cameras as an intrusive feature that feels like being spied upon. That perspective contrasts with other accounts of the same place and raises questions about privacy versus safety within the community. It's a reminder that experiences with security measures, while intended to protect, can feel invasive to some residents or family members, and it underscores the importance of balancing safety with personal autonomy in a setting like this.

Another voice relates a less favorable interaction during the admissions process, describing a receptionist who seemed rude and unhelpful when they were trying to understand the application process. In that account, the individual notes that they called about an application, were not given space to ask questions, and felt that being disabled added an extra layer of frustration rather than support. Together with the other experiences, this review highlights that the quality of interactions with staff can vary, and that first impressions at the point of entry can shape overall perceptions of the community.

Amid the various experiences, several residents speak warmly of family connections and the sense of a caring, lasting home. A resident named Lois Nelson, who has been at Eskaton Washington Manor for ten years, describes a place where her mother can feel independent while being within reach of care if needed. She speaks of a quiet, almost small-town feeling - a "little community" - where neighbors know one another, where there are opportunities to gather in a community room for games and socializing, and where her mother enjoys the ability to keep a dog, have a garden, and remain active with family support. The narrative also touches on elements of life planning, such as end-of-life care (ELC), and the way the community supports families as their loved ones navigate aging and transitions. This story stands out as a testament to the long-term, multi-generational connections that can form in such a setting.

Overall, Eskaton Washington Manor comes across as a well-run senior housing complex that many residents cherish for its beauty, its supportive staff, and its opportunities to stay engaged and independent. The grounds and views are repeatedly praised, and the development of a community garden, social activities, and accessible services helps many residents live with a sense of dignity and purpose. There is a clear appreciation for the balance between independence and assistance, and for the ways in which a friendly, courteous staff can make daily life smoother. Yet the mix of experiences - ranging from heartfelt gratitude and affection to concerns about surveillance and uneven customer service - reminds us that no community is perfect for everyone. For those seeking a place with scenic surroundings, a soul of neighborliness, and options to stay engaged while retaining independence, Eskaton Washington Manor appears to offer a compelling choice, worthy of careful consideration and a visit to see how it aligns with personal needs and expectations.

This part of Mount Shasta, California offers a variety of amenities and services that may be appealing to seniors looking for a comfortable and convenient place to live. The proximity of hospitals such as Mercy Medical Center and physicians like Dr. Michael Staszel provide easy access to healthcare services. Places of worship, including Christ Lutheran Church and Catholic Church St Anthony's, offer spiritual support for those who value their faith. There are also several dining options nearby, ranging from casual eateries like Taco Bell to more upscale establishments like Handsome John's Speakeasy. Parks like Mt Shasta City Park offer opportunities for outdoor recreation, while cafes such as Yaks Shack provide a cozy spot to enjoy a cup of coffee. Additionally, pharmacies like Rite Aid ensure that medications can be easily accessed. Overall, this area provides a mix of essential services and recreational options that cater to the needs of seniors seeking a vibrant community in Mount Shasta.

Hospitals

• Mercy Auxiliary Van Service (0.1 miles)
• Mercy Nuclear Medicine (0.1 miles)
• Behavioral Health Services (0.7 miles)
• Mercy Medical Center Mt. Shasta (8 miles)

Physicians

• Dr Michael Staszel DO PA (0.3 miles)
• Shearer L Richard MD (0.4 miles)

Places of Worship

• Christ Lutheran Church-Lcms (0.4 miles)
• Catholic Church St Anthony's (0.6 miles)
• United Methodist Church Of Mount Shasta (0.6 miles)
• Mountain Christian Fellowship (10.8 miles)
• Saint Germain Foundation (13.1 miles)

Restaurants

• Hari Om Shri Ram Rest (0.5 miles)
• Christi's Nail Studio (0.7 miles)
• Handsome John's Speakeasy (0.8 miles)
• Taco Bell (6 miles)
• McDonald's (6.1 miles)
• Dos Amigos Mexican Restaurant (6.1 miles)
• Mount Shasta Brewing (7.4 miles)

Parks

• Mt Shasta City Park (0.5 miles)
• Shastice Park (1.3 miles)
• Lake Shastina Community Center (15.1 miles)

Cafes

• Yaks Shack (0.7 miles)
• Snowcrest Internet Cafe (0.7 miles)
• Starbucks (6.2 miles)

Pharmacies

• Rite Aid (0.7 miles)
• MBF Naturals (7.9 miles)
• Morning Blossom Farm (7.9 miles)
• Weed Family Pharmacy (8.1 miles)

Transportation

• U-Haul (6.1 miles)
• Weed Airport (12.7 miles)