Community Extended Care of Montclair

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  • Interior

    A cozy living room with a sofa, television, bookshelf, and fireplace.
  • Outdoors

    A group of people in medical uniforms posing together outdoors, smiling and making hand gestures.
  • Decor

    A modern living room with stylish lighting and contemporary furnishings.
  • Living Room

    A cozy living room with a large entertainment center featuring a television, bookshelves, and decorative items.
  • Building

    A sunny courtyard featuring a gazebo with outdoor seating, surrounded by trees and potted plants.
  • Architecture

    A modern building with outdoor seating and landscaping on a sunny day.
  • Bedroom

    A hospital room with a bed, a meal tray with cups and flowers, and a wall-mounted television.
  • Dining

    A hospital room with a patient bed and a meal tray.
  • Kitchen

    A group of chefs and a person holding a certificate, posing in a kitchen with cooking utensils.
  • Garden

    A sunny garden patio with outdoor seating, an umbrella, and a view of the American flag.
  • Seating Area

    A modern waiting room with comfortable seating, featuring a television and nautical-themed artwork.
  • Outdoor

    A diverse group of people posing together outdoors, showing positive gestures and smiling.
  • Patio

    A cozy outdoor gazebo with metal furniture on a sunny patio.
  • Healthcare

    A well-lit hospital room featuring a patient bed and medical equipment, with a window offering an outdoor view.

Community Extended Care of Montclair

9620 Fremont Ave, Montclair, CA 91763

For more information about senior living options: (844) 490-3973

4.4 from 114 reviews
5 stars
84
4 stars
15
3 stars
1
2 stars
2
1 stars
12

Skilled Nursing Facility

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    Overall Review of Community Extended Care of Montclair

    Pros

    • pro The staff are friendly and professional.
    • pro The facility is clean, tidy, and well maintained.
    • pro The care team is accessible, approachable, and communicates well with families.
    • pro Nurses and CNAs provide top-notch, attentive care and treat patients and visitors with respect.
    • pro The environment feels like home, with warm and compassionate staff.
    • pro The Director of Business Development has built a team of highly qualified, engaging, and caring professionals.
    • pro The social services director is amazing and greatly eases the family's care process.
    • pro The PT and OT staff are efficient and thorough, helping residents regain function.
    • pro The staff go above and beyond to support patients and families.

    Cons

    • pro They would never trust this place with their family again.
    • pro Their experience with the nursing supervisor, Jamie, is troubling and reflects serious problems with patient care.
    • pro Jamie repeatedly dismissed basic patient concerns, gaslit, and shifted blame.
    • pro The nurse responded with personal defensiveness instead of addressing the patient's symptoms.
    • pro Jamie guilt-tripped the caller for not having the full medical history and misrepresented advocacy to the patient's POA.
    • pro The facility placed the vulnerable patient in a power dynamic he never asked for.
    • pro The mother labeled as a fall risk had no walker or wheelchair in her room, contributing to multiple falls.
    • pro The hospital refused to take her back after discharge, despite having her belongings.
    • pro The facility lacked safety and compassion, making the experience frightening.

    Review

    Community Extended Care of Montclair is best suited for families seeking an active rehab-and-recovery environment where warmth, accessibility, and a family-like culture are strong. It works for residents who benefit from a robust therapy program (PT/OT), frequent family updates, and staff described as compassionate and engaged. The facility's emphasis on daily activities, an accessible care team, and a welcoming front desk creates a practical, comforting setting for those pursuing meaningful rehabilitation or long-term care with a sense of belonging during the process.

    Those with the highest safety or accountability expectations should consider alternatives. Repeated reports of falls, safety lapses, and communication gaps - ranging from misread medical histories to concerns about pain management - underscore a real risk if supervision is inconsistent. Several reviews recount friction with nursing leadership and delays in addressing concerns, plus instances of bedside communication that leaves family members feeling unheard. If a loved one requires near-constant oversight, or if a family cannot tolerate lapses in responsiveness, it may be prudent to explore options with stronger, more predictable safety protocols and transparent care reporting.

    On the plus side, a strong thread of reviews praises cleanliness, approachable staff, and the skill of therapy teams. Families repeatedly note that nurses, CNAs, and therapists are responsive, professional, and genuinely caring; rehab teams are described as effective and patient-centered, with therapists delivering real progress. Leadership - names like Bryce, the DON, and the social services director - appears to set a tone of accountability and family involvement, with regular care meetings and post-discharge follow-ups. When these strengths align with a resident's needs, care plans can become concrete pathways toward independence and meaningful improvement.

    That said, the positive rehab experience does not erase the concerns that recur in a subset of reviews. The building is older, with noise and occasional climate complaints, and some families report long wait times, crowded hallways, or limited visitation logistics. Food quality is uneven, and a few accounts describe disputes over medications or safety that leave families frustrated. Most troubling are narratives about neglect, potential overmedication, or abrupt transitions that feel mishandled. These tensions remind that overall care quality hinges on consistent staffing, clear protocols, and transparent, timely communication.

    In weighing the decision, the practical test is a due-diligence tour focused on reliability and safety. Prospective families should request to meet the DON and the head of therapy, review the current care plan, and probe fall-prevention structures, medication management, and therapy scheduling. It is wise to ask about language and cultural accommodations, dining options, wound-care capabilities, and the facility's process for handling concerns when they arise. If the staff describe their approach in concrete terms and provide measurable assurances - then Montclair can be a strong fit for rehab-forward families who want a home-like atmosphere with active engagement.

    Bottom line: Community Extended Care of Montclair delivers a compelling blend of engaged therapy, cleanliness, and a warm, family-oriented culture that resonates with many families. It remains a solid choice for those prioritizing rehab momentum, ongoing family communication, and a sense of being cared for as part of a community. At the same time, serious safety and communication concerns surfaced in a notable portion of feedback and cannot be ignored. For families prioritizing ironclad safety, minimal risk of miscommunication, and a consistently quieter, more modern environment, serious consideration of alternatives - rooted in thorough tours and candid conversations about staffing, care planning, and incident handling - is strongly advised.

    Features

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Ontario International (6 miles away) Ontario International (6 miles away)

    Care Services

    • High acuity care High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.

    Activities

    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.

    Description

    Community Extended Care of Montclair in Montclair, CA is a highly esteemed assisted living community that prioritizes the well-being and comfort of its residents. With a wide range of amenities and care services, we strive to create a warm and inviting atmosphere for our residents to enjoy.

    Our community offers Wi-Fi/high-speed internet access, ensuring that residents can stay connected with their loved ones and engage in online activities at their convenience. Whether it's browsing the web or video chatting with family members, our reliable internet service allows residents to remain connected to the outside world.

    Care services at Community Extended Care of Montclair include medication management, ensuring that residents receive proper assistance with their medications as prescribed by their healthcare providers. Our attentive staff members are trained to monitor medication schedules and administer medications safely and accurately, providing peace of mind for both residents and their families.

    Located in the heart of Montclair, our community benefits from its proximity to various amenities and facilities. Residents can easily access two cafes nearby, offering the perfect spot for socializing over a cup of coffee or enjoying a meal with friends. Nature enthusiasts will appreciate having two parks nearby, providing opportunities for leisurely strolls or picnics amidst beautiful surroundings.

    The convenience of having 15 pharmacies nearby ensures that residents have easy access to their prescription needs and any additional over-the-counter medications they may require. For any medical concerns or regular check-ups, there are 14 physicians located conveniently close by.

    Residents also have a variety of dining options with nine restaurants nearby, ranging from casual eateries to fine dining establishments. Transportation services are readily available with two transportation options close by, allowing residents to explore the local area or schedule appointments without any hassle.

    For those seeking spiritual fulfillment or attending religious services regularly, there are three places of worship located near our community. Additionally, entertainment seekers will be delighted by the opportunity to catch a show at one theater located within close proximity.

    Lastly, residents can take comfort in knowing that there are three hospitals nearby, ensuring accessibility to medical care and emergency services whenever needed. The safety and well-being of our residents are of utmost importance to us.

    At Community Extended Care of Montclair, we strive to provide a comfortable and enriching living experience for our residents. With exceptional amenities, reliable care services, and convenient access to various facilities, our community offers a supportive environment where residents can thrive and enjoy their golden years.

    Nearby Places of Interest

    This part of Montclair, California offers a mix of entertainment, dining, healthcare, and transportation options that could appeal to seniors looking for a convenient and active lifestyle. With theaters like AMC DINE-IN Montclair Place 12 and Harkins Theatres Chino Hills 18 nearby, there are plenty of opportunities for cultural outings. Numerous restaurants such as Lazy Dog Restaurant & Bar and Bardot offer a variety of dining choices. Access to pharmacies like Rite Aid and CVS Pharmacy, as well as healthcare facilities such as Pomona Valley Hospital Medical Center, provide essential services within reach. Transportation options include the Montclair Metrolink Station and Ontario International Airport for easy travel. Additionally, parks like Citrus Park and Ruben S Ayala Park offer outdoor recreational activities. Overall, this area provides a well-rounded environment for senior living with various amenities within close proximity.

    Theaters

    • AMC DINE-IN Montclair Place 12 (0.5 miles)
    • Harkins Theatres Chino Hills 18 (5.2 miles)

    Restaurants

    • Lazy Dog Restaurant & Bar (0.6 miles)
    • McDonald's (0.7 miles)
    • Bardot (1.7 miles)
    • The Hat (1.7 miles)
    • McDonald's (2.1 miles)
    • Titan Burgers Chino (3.2 miles)
    • Old Stump Brewing Co. (3.6 miles)

    Transportation

    • Montclair Metrolink Station (1.1 miles)
    • Pomona Station (3.5 miles)
    • Ontario International Airport - Terminal 2 (5.7 miles)
    • Baggage Claim T2 (5.7 miles)
    • Ontario International Airport (ONT) (6.2 miles)
    • Ontario Int'L-Terminal 4 (6.3 miles)
    • Baggage Claim T4 (6.3 miles)

    Pharmacies

    • Rite Aid (1.5 miles)
    • CVS Pharmacy (1.5 miles)
    • Walgreens (2.4 miles)
    • Walgreens (3 miles)
    • CVS Pharmacy (3 miles)
    • CVS Pharmacy (3 miles)
    • CVS Pharmacy (3.2 miles)

    Parks

    • Citrus Park (1.9 miles)
    • Ruben S Ayala Park (4.5 miles)
    • Chino Hills Community Park (6.5 miles)
    • Frank G. Bonelli Regional Park (6.9 miles)
    • Pantera Park (7.2 miles)

    Physicians

    • Heavenly 3D 4D Ultrasounds (2.3 miles)
    • Baby Bump Studios (2.5 miles)
    • Tarick Smaili, MD (2.6 miles)
    • The Robert & Beverly Lewis Family Cancer Care Center (2.9 miles)
    • Womens View Medical Group (3 miles)
    • Chapparal Medical Group (3.1 miles)
    • Inland Neurosurgery Institute (3.2 miles)

    Places of Worship

    • First Presbyterian Church Upland (3 miles)
    • Charisma Life Church (3 miles)
    • St Anthony's Catholic Church (4.7 miles)
    • Crosspoint Church (6.1 miles)
    • BAPS Shri Swaminarayan Mandir (7.1 miles)

    Hospitals

    • Pomona Valley Hospital Medical Center (3.2 miles)
    • San Antonio Community Hospital Maternity Information Services (3.6 miles)
    • San Antonio Medical Center (3.8 miles)
    • Casa Bonita (6.2 miles)

    Cafes

    • Starbucks (3.4 miles)
    • Starbucks (4.9 miles)
    • Omomo Tea Shoppe (5.4 miles)
    • Panera Bread (5.7 miles)
    • Starbucks (6.2 miles)
    • Starbucks (6.5 miles)
    • Panera Bread (7.1 miles)

    Frequently Asked Questions

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