Crestwood Manor - 112

Pros

• The sister had opportunities to attend church three days a week, which provided her with some positive social engagement during her stay.
• Despite the situation, she was described as doing very well and coherent, indicating her ability to cope with difficulties.
• The family waited patiently for her return, demonstrating their strong support and love for her.
• The facility provided a structured environment that aimed to address behavioral concerns, reflecting their commitment to care.

Cons

• The sister was involuntarily kept in a facility as if she were being punished, despite showing coherence and doing well.
• Communication with her was difficult, with staff frequently refusing to connect calls and restricting her ability to contact family.
• The family was left in the dark about her hospitalization for nearly three weeks, demonstrating a complete lack of concern from the staff.
• The response from the facility that they "didn't know anybody cared" is infuriating and disheartening to the family.
• The entire experience has left the family feeling enraged and disgusted by the treatment their sister received.

Review

The experience recounted by a distraught family member highlights serious concerns regarding the treatment and management of individuals in mental health facilities. The narrative revolves around the author's sister, who was placed in an institution after exhibiting behavior deemed inappropriate, referred to as "acting goofy in public" in their hometown of Marin County. This decision resulted in her being involuntarily committed to a facility located approximately three hours away by car. This placement not only isolated her from her family but also raised significant questions about the treatment and rights of individuals undergoing psychiatric evaluation or intervention.

The family felt that the circumstances surrounding her commitment were unjust, particularly considering the sister's coherent demeanor and apparent well-being at the time. The emotional distress caused by this separation was compounded by the rigid policies of the facility that limited her communication with loved ones. Despite being allowed passes to attend church three days a week, these moments must have felt inadequate given the overall lack of connection with her family during what should have been a supportive period of healing.

Communication barriers further exacerbated the family's distress. They report frequent challenges when trying to contact their sister via phone; often, staff members would refuse to connect calls. Even more troubling was the policy that prohibited her from calling them due to what they termed "long distance," effectively severing vital ties during an already challenging time. This situation showcases not only issues related to access but also raises broader queries about how mental health facilities prioritize patient connectivity with family—a critical component for many seeking recovery.

Tragically, on December 4, 2012, instead of receiving news about her return home after what they believed would be a temporary stay, the family received a devastating call reporting that she had passed away following hospitalization since November 15th—nearly three weeks prior. The abruptness of this information left them reeling and filled with unanswered questions regarding why they had not been informed earlier about their sister’s deteriorating condition.

When confronted about their lack of communication during such a crucial time, staff members shockingly responded that they "didn't know anybody cared." Such an assertion reflects not just insensitivity but also highlights deep systemic flaws within mental health care practices where overarching bureaucratic protocols may take precedence over individual human experiences and familial bonds. The statement cut deeper into an already painful revelation: it underscored a disconnect between caregivers and families that is at odds with compassionate care expectations.

Ultimately, this experience has left the family feeling enraged and utterly disgusted with how their loved one was treated throughout her stay at this facility. It raises significant concerns about accountability within mental health institutions—how patients are handled upon arrival, how families are kept informed regarding their loved ones’ wellbeing, and how personal connections are facilitated or restricted can drastically influence recovery outcomes. As discussions about mental health continue gaining traction across society, it becomes increasingly vital for stakeholders within these systems—the facilities themselves as well as healthcare policymakers—to reflect on these shortcomings to prevent similar tragedies from occurring in the future.

Physicians

• Raman Moradkhan, MD (0.2 miles)
• Jesse Dashe, MD (0.2 miles)
• Sutter Gould Medical Foundation: Brungardt James M MD (0.3 miles)
• David Demartini MD (0.9 miles)
• Stanislaus Eye Surgery (0.9 miles)
• Michael J Sakamoto MD (0.9 miles)
• Kim Stevens MD (0.9 miles)

Restaurants

• Grand Buffet (0.4 miles)
• Taco Bell (0.5 miles)
• Popeyes Louisiana Kitchen (0.6 miles)
• Twisted Pig Bar and Grill (0.6 miles)
• Rivets American Grill (0.8 miles)
• Verona's Cucina Italiana (1.1 miles)
• The Chicken Barn (1.2 miles)

Pharmacies

• CVS Pharmacy (0.9 miles)
• Walgreens (1.2 miles)
• Rite Aid (1.2 miles)
• Save Mart Supermarkets (1.3 miles)
• CVS Pharmacy (1.4 miles)
• Walgreens (1.4 miles)
• Walgreens (1.5 miles)

Cafes

• Dutch Bros Coffee (1.2 miles)
• Kung Fu Tea (1.6 miles)
• Giacomos (2 miles)
• Panera Bread (3 miles)
• Starbucks (3.1 miles)
• Dutch Bros Coffee (3.7 miles)

Places of Worship

• Church of Jesus Christ of Latter Day Saints (1.3 miles)
• Trinity United Presbyterian Church (2.7 miles)

Parks

• Orchard Park (1.4 miles)
• East La Loma Park (1.7 miles)
• Davis Community Park (1.9 miles)
• Eisenhut Park (2 miles)
• Graceada Park (2.2 miles)
• Riverside Park (2.3 miles)
• Freedom Park (2.3 miles)

Hospitals

• Stanislaus County Health Services Agency (1.8 miles)
• Mckinney Anthony (2 miles)
• Central Valley Specialty Hospital (2.2 miles)
• Telecare Corporation (2.8 miles)

Theaters

• Regal Modesto (2.1 miles)

Transportation

• Modesto Amtrak Station (MOD) (3.2 miles)