Colonial Care Center - Long Beach
Save1913 East 5Th Street, Long Beach, CA 90802
For more information about senior living options: (844) 490-3973
Across these reviews, a picture emerges of a facility that elicits both warmth and concern, delivering moments of genuine compassion while also giving rise to serious questions about administration, branding, and safety. On one hand, several commenters emphasize the kindness and attentiveness of the direct care staff. They describe the team as caring, responsive, and dedicated to the well-being of patients and their families. One reviewer even notes that staff took great care of their aunt and offers thanks to the Colonial facility. Others repeatedly praise the Center's doctors and nurses, crediting them with a strong sense of responsibility and consistent, steady care. A caregiver thanks the clinicians for staying connected and keeping a family informed, and a commenter named K. Silva highlights a period when there were no coronavirus cases among patients or caregivers, underscoring the value of transparent communication and steady monitoring during a challenging time. The sentiment is reinforced by remarks such as "Very caring of patients and family," with specific appreciation for a supervisor named Jane and a sense that the staff went above and beyond to provide personal services for a loved one.
Yet, alongside these positive notes, there is a persistent thread of warning and distrust directed at the facility's leadership and administrative practices. Several reviewers argue that the people who run the operation cannot be trusted and describe the administration as unprofessional and unethical. The recurring accusation is that patients are viewed as dollar signs rather than as people, with explicit statements that the facility's branding as a rehab center is misleading. Multiple reviewers insist that this is not a traditional rehab center for addiction; instead, they describe it as a place focused on physical, speech, and motor therapy - essentially a center that helps patients relearn walking and related skills. This disconnect between branding and function is a central point of contention for those who feel misled about the services offered.
Safety, maintenance, and responsiveness figure prominently in the more critical reviews. Commenters report that the facility is lousy at getting things done for patients, with particular criticism aimed at night shift nurses for not answering the call button promptly. Social workers are accused of not following through, requiring families to repeatedly remind staff of what needs to be done. There are also alarming specific incidents cited by reviewers: a leaky roof, no hand sanitizer, blood on a handheld speaker, and a troubling claim that antibiotic treatment for pneumonia was delayed by two days after confirmation. One review contains a devastating allegation that the center "killed my mother," with a cited incident of shaving hair against the patient's wishes, which compounds concerns about respect for patient autonomy and dignity.
Within the body of these experiences, there is a distinction between moments of praise and moments of frustration. Several reviewers acknowledge that, while some aspects of care were positive - such as attentive nurses, nice facilities, and a sense that the staff were trying to help - the negative experiences overshadow these positives for others. For instance, while one reviewer calls the place "lovely" and notes a clean, pleasant facility with a grandfather who seemed happy, others find the environment unsafe or inadequately maintained. The same facility is described with contrasting adjectives: "nice place and nice facility," alongside "horrible" and "one star" assessments. These polarized assessments reflect a broader tension between the personal acts of kindness delivered by frontline staff and the systemic issues some patients and families perceive in administration, branding, and care coordination.
In sum, the collective impressions suggest a facility capable of compassionate, hands-on patient care, with staff who can be genuinely kind and responsive to families' needs. At the same time, there are substantial concerns about leadership, ethical practices, and the clarity of the facility's mission. Some reviewers feel misled by branding, believing the center offers different services than those advertised, and worry about the long-term safety and reliability of care when administration appears disengaged or untrustworthy. The most actionable takeaway for prospective families is to seek clarity on the center's scope of services, confirm who oversees patient care and decisions, and assess the facility's safety and maintenance standards firsthand. Given the spectrum of experiences, independent visits, conversations with staff, and a careful review of care plans are essential before making a decision.
Colonial Care Center - Long Beach is an assisted living community located in Long Beach, CA. This community offers a wide range of amenities to enhance the comfort and convenience of its residents. Residents can enjoy visiting the on-site beauty salon to stay looking their best. They can also relax and unwind while watching their favorite shows on cable or satellite TV in their fully furnished private rooms.
For transportation needs, Colonial Care Center provides community-operated transportation as well as assistance in arranging non-medical transportation to doctors' appointments. A computer center is available for residents who want to stay connected with loved ones or engage in online activities. Wi-Fi/high-speed internet is also accessible throughout the community.
Meals are served restaurant-style in the dining room, where residents can savor delicious dishes prepared according to special dietary restrictions such as diabetes diets. The care center's kitchenette allows residents to prepare snacks or beverages at their convenience.
Residents have access to various recreational options within the community, including a fitness room and a gaming room for entertainment. Outdoor spaces such as gardens provide a serene environment where residents can enjoy fresh air and sunshine. For those who prefer quieter activities, there is a small library where residents can indulge in reading.
Colonial Care Center - Long Beach also places a strong emphasis on providing care services tailored to each resident's individual needs. These include 24-hour call system and supervision for added safety and peace of mind. Trained staff members are available to assist with bathing, dressing, transfers, and other activities of daily living.
Medication management is provided by the staff, ensuring that residents receive their prescribed medications safely and correctly. A mental wellness program is implemented to support emotional well-being among residents.
Concierge services are offered for personalized assistance and planned day trips are organized for recreational purposes. Resident-run activities allow individuals to actively contribute ideas and participate in planning events that interest them. Scheduled daily activities ensure that there is always something engaging and enjoyable happening within the community.
Colonial Care Center - Long Beach is conveniently located near cafes, parks, pharmacies, restaurants, transportation options, and hospitals. This provides easy access to amenities and services outside of the community as well.
Overall, Colonial Care Center - Long Beach is a welcoming assisted living community that prioritizes the comfort, well-being, and independence of its residents. From its comprehensive amenities to personalized care services and engaging activities, this community strives to create an environment where residents can thrive and enjoy their golden years.
Colonial Care Center - Long Beach is located at 1913 East 5Th Street, Long Beach, CA 90802 in Los Angeles County, California
Colonial Care Center - Long Beach on seniors.fyi includes 3 photos including images showing urban, outdoor, pathway, building, architecture, daylight, entrance, fence, and more.
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