Woods Health Services
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2600 A Street, La Verne, CA 91750
For more information about senior living options: (844) 490-3973
Woods health services have a lovely staff who assist in any way they can. Everyone is friendly and helpful. They accommodate to your needs as much as they can and will uplift your spirits while doing so. My sister has blossomed at this facility; it's a friendly, comfortable place in a beautiful location. Remarkable assisted living. Lovely grounds and friendly, hard-working staff. Quite a good place. The nicest people, clean facility and the best director Ryan Harrison.
The Woods was criticized as unsafe, with a family needing an ambulance to remove their mother after 48 hours. A staff member reportedly told the mother, "I don't know, just take 'em," when asked what pills were for. Delays in medical approvals occurred, with a doctor's note and prescribed laxatives delayed due to fax rules. The reviewer warned not to send loved ones to The Woods. The facility was described as understaffed, leaving residents in soiled diapers. A CNA reportedly left for lunch after saying she'd return, leaving a resident dripping urine on the floor. The care was described as the worst ever, given the high cost. Medication administration was sometimes late, especially on weekends due to understaffing. A phone operator was described as rude, unprofessional, condescending, and dishonest about being management. Some staff reportedly had limited English, complicating communication. Management was accused of caring more about money than patients.The collection of remarks about the Woods and related care facilities presents a picture of a place that can feel very different depending on who you are, when you visit, and which unit or care level you're interacting with. One caller even noted that the phone "wouldn't get through" and that they wanted to know if the location was hiring barbers for the on-site salon/spa, which already hints at a broader concern: communication channels and responsiveness can be uneven. Across the messages, there is a common thread of strong opinions about the quality of care, the attentiveness of staff, and how administration handles needs and requests. The range of experiences is wide, from praise for dedicated caregivers to frustration with staffing gaps and administrative rigidity.
Several reviews emphasize staffing as a central issue. In many accounts, nurses are described as capable and caring, but the overall operation feels under-resourced. Understaffing is repeatedly cited as contributing to delays in medication administration, especially on weekends, and as a reason why some staff members seem stretched thin. Families describe nurses who are good at their jobs, yet they also note that the sheer volume of tasks leaves little room for proactive communication or timely responses. In some cases, family members report having to step in to ensure basic needs are met, such as monitoring medication or advocating for attention during busy shifts. The sentiment is that, while the staff themselves can be compassionate and capable, the environment pressures are causing care to slip at times.
Medical management and communication emerged as a particularly troublesome area in several reviews. There are persistent stories about confusion around medications and the process for obtaining and approving certain treatments. One family member recounted a situation where a requested laxative required doctor approval that never came, necessitating a separate trip to Kaiser to obtain a note and the medication, which then had to be faxed back to the facility. Another account notes that staff could not easily identify which pills were for what, which adds to anxiety for families trying to coordinate care. The friction between families and the facility over documentation - where a note from a family doctor might be needed but not accepted unless delivered by fax - highlights systemic hurdles that can delay timely and appropriate medical responses.
There are several highly pointed negative anecdotes aimed at the administration and specific staff members. One review warns families not to send their loved ones to "THE WOODS," emphasizing concerns about what appears to be understaffing or disengaged CNA work. A particularly troubling incident involved a staff member named Charlene, who reportedly insisted that a doctor's letter could only be received by fax, even when an easier route might have sufficed. Another reviewer describes being spoken to rudely by a phone receptionist, alleging deception about who to contact for help and naming a person who supposedly claimed to be management. These stories underscore a perception that, in moments of stress, person-to-person interactions and the ability to escalate issues quickly can be inconsistent, leaving families feeling dismissed or marginalized.
On the flip side, several reviewers offer warm endorsements of the Woods, praising the kindness and willingness of staff to assist in various ways. Some describe the facility as having a lovely, friendly staff who are helpful and uplifting, with caregivers who do their best to accommodate needs and maintain a positive atmosphere. Physical therapists receive particular recognition for their skilled, supportive work, and several accounts commend the general atmosphere as peaceful and well-maintained. A number of comments describe staff as pleasant, encouraging, and responsive when approached with questions or requests. In these voices, the care environment feels supportive, and the people who work there are a bright spot even when other aspects of the operation are strained.
Within the broader landscape of care options, some reviewers compare Woods to other facilities that are described as excellent but full. Names like Claremont Manor and Pilgrim Place are mentioned as benchmark experiences - well-regarded with strong reputations, though limited by availability. Hillcrest is also referenced, described as an expensive but well-equipped option with long-standing service. Within those comparisons, a few reviewers affirm that their family member has received good care at Woods or that Woods can be a strong choice when other options are unavailable, especially for memory care or broader senior living needs. One review even notes a generally positive experience, with a family member in a memory care setting who "takes great care" of their loved one, suggesting that individual units or wings may vary in quality and that some residents do benefit meaningfully from the facility's offerings.
Several comments highlight the emotional and experiential dimensions of living at or choosing Woods. Some families speak of remarkable or very positive experiences, describing the setting as beautiful, with well-kept grounds, engaging activities, and a community-oriented feel. Others emphasize the sense of peace and the daily benefits of attentive staff, the availability of amenities, and the supportive roles of administrators and caregivers. Yet the recurring tension between the sunny descriptors and the critical issues around staffing, medication, and administrative communication creates a nuanced, sometimes contradictory portrait. It's clear that for some residents and families, Woods represents a comfortable, compassionate environment; for others, it raises alarms about safety, responsiveness, and the consistency of care.
In sum, the stories reveal a care facility that can be a lifeline and a source of comfort for some families, while simultaneously presenting serious concerns for others. The strong positives - caring staff who form meaningful connections, effective therapists, a pleasant environment, and engaging activities - sit alongside persistent worries about staffing levels, weekend delays, medication management, and administrative hurdles. Potential residents and their families should weigh these experiences carefully, considering not only overall reputation but also unit-level realities, such as the specific care needs of their loved ones, the current staffing patterns, and the accessibility of reliable channels for timely communication. As with many senior living and memory care communities, the reality appears to be highly individualized, with moments of excellence and instances of frustration coexisting in the same place.
74 resident community capacity
Continuing Care Retirement Community (CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Ontario International (10 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Woods Health Services in La Verne, CA is an assisted living community that specializes in providing skilled nursing facility care. Our residents receive the highest level of care from our dedicated staff, who are available 24/7 to assist with activities of daily living and provide medication management.
Our community offers a wide range of amenities to ensure our residents' comfort and enjoyment. They can pamper themselves at the beauty salon or stay entertained with cable or satellite TV in their fully furnished rooms. We also provide community-operated transportation for shopping or social outings, as well as transportation arrangements for doctor appointments.
For those looking to stay connected, we have a computer center with Wi-Fi/high-speed internet access. Residents can savor delicious meals served in our restaurant-style dining room, where special dietary restrictions are accommodated. Additionally, our small library and gaming room provide opportunities for leisurely activities.
At Woods Health Services, we believe in promoting overall wellness. Our fitness and wellness center is equipped for exercise programs tailored to individual needs. We also offer a mental wellness program to support emotional well-being.
The surrounding area provides convenience with numerous amenities nearby. There are three cafes, nine pharmacies, five physicians' offices, six restaurants, two transportation options, two places of worship, one theater, and two hospitals within close proximity.
Join us at Woods Health Services in La Verne for exceptional care in a nurturing environment where residents can thrive and enjoy an enriched quality of life.
Located in the charming city of La Verne, California, this area offers a diverse range of amenities and conveniences that cater to seniors. With multiple pharmacies such as CVS and Walmart nearby, accessing medication and healthcare supplies is convenient. The proximity to hospitals like Pomona Valley Hospital Medical Center ensures quick access to medical care when needed. Additionally, there are several reputable physicians' offices in the vicinity, including Inland Neurosurgery Institute and Chapparal Medical Group. Places of worship such as Charisma Life Church and St Anthony's Catholic Church offer spiritual fulfillment for residents. For leisure activities, parks like Frank G. Bonelli Regional Park provide opportunities for outdoor recreation. There are also cafes like Starbucks and The Donut Man for socializing with friends over coffee or treats. Overall, this part of La Verne provides a well-rounded environment for senior living with easy access to essential services and recreational options.
Woods Health Services is located at 2600 A Street, La Verne, CA 91750 in Los Angeles County, California
Woods Health Services on seniors.fyi includes 6 photos including images showing landscaping, decor, parking, nature, building, architecture, dining, art, and more.
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