Arbor Hills Nursing Center in La Mesa, CA
Save7800 Parkway Drive, La Mesa, CA 91942
For more information about senior living options: (844) 490-3973
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The staff take great care of residents. The building and grounds are clean and pleasant. The staff are friendly, kind, and helpful. The PT department showed true care and encouragement. The facility is very nice with friendly staff; doctors and nurses are wonderful and professional. The nursing staff were friendly; the facility was clean and the grounds well maintained. Malu, Amber, and other caregivers were wonderful - knowledgeable, kind, patient, and caring. The therapists were great. Arbor Hills provides the highest care to residents; it has an amazing team. The facility, leadership, and staff are exceptional. Inside care is heads above other care facilities.
One reviewer described Arbor Hills as a death trap with untrained, unsupervised staff and suggested it should be shut down. It was stated that there is no on-site doctor and that the on-call doctor is hard to reach, risking patient safety. Several reviews claim residents were dehydrated or not properly hydrated, with inadequate medication administration, sometimes leading to death. The facility was criticized for being under-staffed and overworked, causing long delays in answering call bells and providing care. There were reports of neglect and mistreatment, including bedsores, missed meals, and patients left in bed for extended periods. A reviewer alleged that a roommate nearly received a lethal medication dose due to staff errors. The environment was described as dirty, with unpleasant odors and outdated, depressing rooms. Administrators were accused of prioritizing money over care, with strong warnings not to place a loved one there.Arbor Hills Nursing Center in La Mesa is best suited for families pursuing short-term rehabilitation with a clear path back home, and for residents who respond well to a hands-on, therapy-forward approach. The community earns its strongest marks from those seeking a clean, pleasant setting with consistent encouragement from therapists and nurses, plus a caring, responsive front-line staff. It can work well for someone recovering from surgery or a fall who wants to rebuild strength and balance with a genuine focus on getting residents to a higher level of independence. For long-term medically complex needs, or for families that require constant physician oversight, this facility may not be the most suitable match.
Those who should explicitly consider alternatives include families prioritizing continuous on-site medical management and a highly predictable, disease-specific care plan. Several reviews raise red flags about safety, consistency, and medical oversight - issues that become more acute for residents needing vigilant monitoring, wound and infection control, or reliable emergency response. Quiet, private-room comfort, or a highly regulated environment with rigorous nurse-to-patient ratios may also point families toward facilities with stronger hospital-affiliated backing or more robust 24/7 physician presence. In other words, Arbor Hills can be an excellent fit when rehab and routine nursing care are the goal, but it may fall short for clients requiring intensive medical management or a consistently low-stress, infection-concern-free environment.
On the pro side, the strongest drivers are a clean, welcoming atmosphere and a therapy program that visibly helps residents regain function. Numerous families note that the building and grounds feel well-kept, and that the staff - especially the therapy team - offers genuine encouragement and practical guidance. PT staff are repeatedly singled out for effectiveness and compassion, with therapists driving progress and helping residents re-learn walking and mobility. The care teams in nursing and auxiliary roles often come across as kind, patient, and communicative, and several reviews highlight reliable administrative and front-desk support, which smooths transitions into and out of care. When the patient is engaged in therapy and the morale of the staff is high, meaningful progress tends to follow.
Yet the cons cited in the reviews cannot be ignored, and they temper the otherwise favorable impression. A sizable portion of the feedback centers on safety and staffing concerns, including reports of delayed call-bell responses, inconsistent care, and situations where medical oversight appears insufficient - sometimes with accusations of dehydration, lapses in pain management, or insufficient on-site physician availability. Several families recount serious adverse outcomes or near-misses, and a subset describe a facility that feels crowded, aging, or understaffed at peak times. Food quality also surfaces in multiple critiques, along with complaints about noise, room layout, and a sense that administrative bottlenecks or perceived profit focus can overshadow patient care at times. These are not incidental quirks; they speak to a systemic risk that families should weigh carefully.
In weighing pros against cons, the decisive factor remains the degree of oversight the family is prepared to provide. The strongest argument for Arbor Hills rests on rehab outcomes, staff warmth, and a clean, supportive environment that can catalyze independence when therapy is consistent and residents stay engaged. The most consequential caveat is the potential for lapses in safety and medical management if staffing is stretched or if administrative processes falter. For families who can commit to frequent visits, insist on clear care plans, and demand prompt attention to concerns, Arbor Hills can deliver substantial rehab gains and a comforting, almost familial atmosphere. For those needing around-the-clock physician oversight, highly predictable medical protocols, or a quieter, more modern facility, alternative options may reduce risk and anxiety.
The practical path forward is concrete. Schedule a focused tour and insist on meeting with the director of nursing, the PT lead, and a social services representative to review how each resident's plan is developed, staffed, and updated. Request recent staffing ratios, night shift coverage details, and examples of care plans for post-surgical rehab versus long-term medical needs. Talk directly with current families about call-bell response times, meal quality, and privacy in shared rooms. If Arbor Hills is chosen, set up a formal, written care plan with measurable goals, a rehab timetable aligned to home-transition timelines, and a clear escalation path for concerns. For those who cannot tolerate the risk of inconsistent medical oversight, it is prudent to compare options with stronger hospital-affiliated programs or facilities known for higher-staffing stability and tighter quality controls. In the end, Arbor Hills can be a strong rehab-hub with the right oversight and expectations, but it requires active involvement to keep care aligned with the highest safety and quality standards.
100 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
San Diego International-Lindbergh (10 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Arbor Hills Nursing Center in La Mesa, CA is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community boasts a beauty salon where residents can pamper themselves, and each room is equipped with cable or satellite TV for entertainment. The availability of community-operated transportation makes it convenient for residents to run errands or visit nearby places.
For those who enjoy staying connected, there is a computer center with Wi-Fi/high-speed internet access. The spacious dining room offers restaurant-style meals prepared by experienced chefs, catering to special dietary restrictions if needed. Housekeeping services ensure that the living spaces are clean and tidy.
Residents can engage in physical exercise at the fitness room or enjoy leisure time in the gaming room. The garden and outdoor space provide a serene environment to relax or socialize with friends and family. There is also a small library for book enthusiasts.
The community offers comprehensive care services such as 24-hour call systems, supervision, assistance with daily activities like bathing and dressing, as well as transfers. Medication management ensures that residents receive their prescribed medications on time. A mental wellness program supports the emotional well-being of residents.
Arbor Hills Nursing Center also provides transportation arrangements for non-medical needs as well as for doctor's appointments. Move-in coordination helps ease the transition process for new residents.
Located conveniently near cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals, Arbor Hills Nursing Center ensures that residents have easy access to essential amenities and healthcare facilities.
The dedicated staff at Arbor Hills Nursing Center strives to create an enriching environment by organizing concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities that cater to various interests and preferences.
Overall, Arbor Hills Nursing Center provides quality care services along with a range of amenities in a warm and inviting atmosphere that promotes independence, well-being, and a fulfilling lifestyle for its residents.
This part of La Mesa, California offers convenient access to a variety of amenities such as restaurants, pharmacies, transportation options, cafes, hospitals, parks, places of worship, physicians, and a theater. The area is well-equipped with multiple dining options including fast food chains like McDonald's and In-N-Out Burger, as well as sit-down establishments like BJ's Restaurant & Brewhouse. Residents have easy access to healthcare services with several CVS Pharmacies and hospitals nearby. Public transportation is also easily accessible with the Grossmont Transit Center located just 1.1 miles away. Additionally, there are several parks for outdoor recreation and relaxation nearby. Overall, this area provides a range of services and facilities that would cater well to seniors looking for convenience and accessibility in their daily lives.
Arbor Hills Nursing Center is located at 7800 Parkway Drive, La Mesa, CA 91942 in San Diego County, California
Arbor Hills Nursing Center on seniors.fyi includes 6 photos including images showing interior, decor, bedroom, living room, windows, bathroom, lighting, television, and more.
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